KVH Industries antenna system User Manual page 88

Audio/Video System Faulty
If there is no picture on your TV, your mobile
audio/video system may be faulty. Please seek
technical assistance from either the installer of your
audio/video system or a dealer authorized by the
system's manufacturer to repair the system.
Antenna or Receiver Faulty
In the case of a faulty antenna or receiver, please seek
technical support as described in the next section.
Do NOT attempt repairs yourself. Refer all
servicing needs to qualified service
personnel. Evidence of tampering or
unauthorized repairs will void the warranty.
54-0287
Receiver Set to "Unstacked LNB"
If the program guide stops loading after the
TracVision system is turned on, the LNB type setting
on the receiver may have changed. The receiver's
LNB type must be set to "Stacked" for proper
operation. If the LNB type is set to "Unstacked," the
program guide will start loading, but will stop in the
middle of the process, as shown below.
If this symptom occurs, first follow the steps below to
verify that the LNB type has changed.
1. While the program guide is loading, press the
SELECT button on the remote control to access
the System Setup menu.
Troubleshooting
9.9