KVH Industries TracVision G4 Technical Manual
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KVH Industries TracVision G4 Technical Manual

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A Guide to TracVision G4
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Summary of Contents for KVH Industries TracVision G4

  • Page 1 A Guide to TracVision G4 technical Installation • Configuration • Maintenance • manual...
  • Page 2 Wiring Color Code Definitions First Color: Wire Second Color: Tracer Example: Red/Orange = Red Wire with Orange Tracer TracVision G4 can either receive power through the ADCU (as illustrated in the diagram) or directly from ship’s power if that is more convenient.
  • Page 3 GyroTrac Advanced Digital Control Unit (ADCU) Menu Quick Reference Guide ™ ADCU Primary Display Options Compass Displays* See Section 3.2 for details Magnetic Heading ###.#° SELECTED DISPLAY Select Installed Select Installed Satellite A Satellite B Enter GyroTrac Mode Menus * True North Display requires GPS data GyroTrac Mode Menus See Section 3.3 for details See Section 3.4 for details...
  • Page 4 This manual provides detailed instructions on the proper installation, configuration, troubleshooting, and maintenance of the KVH TracVision G4 system. Complete instructions on how to use the TracVision G4 system is provided in the TracVision G4 User’s Guide. Throughout this manual, important information is marked for...
  • Page 5 KVH Industries, Inc. ™ ™ GyroTrac and TracNet are trademarks of KVH Industries, Inc. ® (Digital Video Broadcasting) is a registered trademark of the DVB Project. ® DIRECTV is an official trademark of DIRECTV, Inc., a unit of GM Hughes Electronics.

  • Page 6: Table Of Contents

    TracVision G4 System Overview .....3 TracVision G4 Components ......5 Materials Provided With the TracVision G4 .
  • Page 7 Troubleshooting .......91 Troubleshooting Matrix ......93 Causes and Remedies for Common Operational Issues .

  • Page 8: Introduction

    TracVision G4 System Overview ......3 TracVision G4 Components .......5 Materials Provided With the TracVision G4 .

  • Page 9: Tracvision G4 System Overview

    TracVision G4 System Overview A complete satellite TV system, illustrated in Figure 1-1, includes the TracVision G4 antenna unit connected to the GyroTrac digital gyro-stabilized sensor, Advanced Digital Control Unit (ADCU), an IRD (satellite TV receiver), and a television set. A desktop or laptop computer is used to conduct diagnostics.
  • Page 10 Your TracVision G4 includes a pre-programmed satellite library of North American and European satellite services. When configuring the TracVision G4, you may choose a pair of satellites from the library to be active in the system and with your IRD.

  • Page 11: Tracvision G4 Components

    TracVision G4 system, and supply and receive data to/from other shipboard systems. Integrated Receiver Decoder (IRD)

  • Page 12: Materials Provided With The Tracvision G4

    For lists of items supplied in the kitpacks, see Tables 2-3 and 2-4 on page 10. Materials Provided With the TracVision G4 Table 1-3 lists the components and materials in the TracVision G4 shipping carton. Component Antenna Unit Installation Kitpack...

  • Page 13: Installation

    2 – Installation This section explains how to install, configure, and test the TracVision G4 system. Follow the simple procedures in this section sequentially to ensure a safe and effective installation. Contents Planning the Installation ....... . .9 Mounting the TracVision Antenna .

  • Page 14: Planning The Installation

    TracVision G4 system. Installers should have experience installing electronic equipment on a vessel. Materials and Equipment Required for Installation Before you begin installing the TracVision G4 system, you need to verify that you have all of the following tools and materials: • Electric drill •...
  • Page 15 TracVision G4 Technical Manual Table 2-2 Recommended ADCU-to-Ship’s Power Cable Specifications Table 2-3 Antenna Unit Kitpack Contents Table 2-4 GyroTrac Kitpack Contents • Power cable to connect the ADCU to ship’s power (Table 2-2 provides proper gauge and length specifications).
  • Page 16 Part Tie-wrap screw mount Terminal strip connectors Sensor module to ADCU power wire ferrite #4-24 thread-forming screws Choosing Component Locations The major considerations in locating the TracVision components are described below. Cable Lengths When determining component locations, keep in mind accessibility and cable lengths between units.
  • Page 17 TracVision G4 Technical Manual Figure 2-1 Antenna Blockage Choosing the Best Location for the TracVision Antenna There are several factors to consider when choosing the location for the TracVision antenna. • Since the TracVision antenna requires a clear view of the southern sky to receive satellite signals, the ideal antenna site has an unobstructed view of the horizon/satellite all around.
  • Page 18 19.3" 49 cm 9" (22.9 cm) 19.3" (49 cm) Radar Concerns The TracVision antenna must be kept out of line with nearby radars, as their energy levels may overload the antenna’s front- end circuits. In an ideal installation, the antenna is mounted four feet (1.2 m) above and four feet (1.2 m) away from the radar (measured from the center of the antenna dome to the center of the radar).
  • Page 19 TracVision G4 Technical Manual If uncertain of the best location for the sensor module, make a temporary installation and conduct a calibration (as described in Section 2.7, “Calibrating the Sensor” on page 40 ). Any necessary adjustments to the sensor location can be made based on the calibration scores.

  • Page 20: Mounting The Tracvision Antenna

    Mounting the TracVision Antenna 1. Make sure that you have chosen a suitable mounting location based upon the guidelines in “Choosing the Best Location for the TracVision Antenna” on page 12. 2. Using the template provided in Appendix B on page 127 or the dimensions shown in Figure 2-3, lay out the four mounting bolt holes and cable access hole at the mounting site.
  • Page 21 TracVision G4 Technical Manual Figure 2-4 Azimuth Shipping Restraint Removal The shipping restraints must be removed before power is applied. Save the restraints for reuse and be sure to install them whenever the antenna unit is moved from place to place.
  • Page 22 10. Position the baseplate assembly in place over the mounting holes and cable access, with the baseplate’s “Forward” arrow (shown in Figure 2-6) pointing toward the bow. Ensure that all holes line up and that the connectors are centered over the cable access.
  • Page 23 TracVision G4 Technical Manual When rotating the azimuth mechanism by hand, go slowly. Hitting the mechanical stops with excessive force will damage the azimuth limit switch. Figure 2-8 Bolting the Antenna Unit to the Deck (Side View) 13. Place the antenna baseplate over the holes drilled in the foundation, ensuring the “Forward”...

  • Page 24: Mounting The Gyrotrac Sensor

    Mounting the GyroTrac Sensor GyroTrac comes with the following two mounting brackets: Horizontal Sensor Bracket Attaches directly to the sensor module housing and must be used in all mounting arrangements Vertical Sensor Bracket For mounting the sensor to a vertical surface These two brackets should enable you to place the sensor module as level as possible.
  • Page 25 TracVision G4 Technical Manual Figure 2-11 Proper Orientation of the Sensor Module Option 1 - Mounting the Sensor to a Horizontal Surface 1. Choose a mounting location based upon the guidelines in “Choosing the Best Location for the GyroTrac Sensor” on page 14.
  • Page 26 5. Insert #8 fiber washers into the mounting bracket’s four mounting holes on both sides of the mounting bracket (see Figure 2-12). #8 screw, flat washer, and 2 fiber washers 6. Insert #8 flat washers and #8 Phillips screws into the mounting bracket’s four mounting holes from above.
  • Page 27 TracVision G4 Technical Manual Figure 2-13 Bracket Orientations Option 2 - Mounting the Sensor to a Vertical Surface 1. Choose a mounting location based upon the guidelines in “Choosing the Best Location for the GyroTrac Sensor” on page 14. 2. The module must be oriented so that the forward reference on the end cap is pointed forward and parallel to the vessel’s fore-and-aft axis (see...
  • Page 28 6. Secure the vertical sensor bracket to the mounting surface with #8 Phillips screws and flat washers (see Figure 2-14). #8 screw and washer 7. Position the horizontal sensor bracket over the mounting holes in the vertical sensor bracket, as shown in Figure 2-13.

  • Page 29: Mounting The Adcu

    TracVision G4 Technical Manual When choosing a location, take into account the space required to route, position, and strain-relieve all cables that will be attached to the back of the ADCU. Directions for proper wiring are presented in Section 2.6, “Wiring the ADCU” on page 29.
  • Page 30 Option 2 - Flush-mounting 1. Choose a location based upon the guidelines in “Choosing the Best Location for the ADCU” on page 14. 2. A template has been provided in Appendix C on page 129 as a guide to mark and cut the proper hole for the flush mount bracket.

  • Page 31: Connecting The Ird(S)

    TracVision G4 Technical Manual For instructions on RF wiring for TracNet, please refer to the TracNet Owner’s Manual or Technical Manual . Connecting the IRD(s) For the TracVision system to work, you must connect the following cables to your satellite TV receiver(s) (IRDs): •...
  • Page 32 Due to the signal polarization in European satellites, the use of a multiswitch will result in a loss of signal and less than optimal operation with TracVision G4 systems used in Europe. Figure 2-18 Single Multiswitch Installation (North American systems only)

  • Page 33: Connecting The Ird Ground Wire

    TracVision G4 Technical Manual Figure 2-19 Multiple Multiswitch Installation (North American systems only) Be sure to connect a ground cable from each IRD to a suitable ground, ideally the ADCU ground terminal. Multiple Multiswitch Installation If you need to connect more than four IRDs to the TracVision antenna, you may carry out a multiple multiswitch installation, as shown in Figure 2-19.

  • Page 34: Wiring The Adcu

    Wiring the ADCU All other wiring for the TracVision system connects at the rear panel of the ADCU. Included in the GyroTrac kitpack are five terminal strip connectors with terminal connectors numbered 1 through 60 (see Figure 2-20). You will connect all wires to these terminal strip connectors first, then you will insert the connectors into the rear panel of the ADCU.
  • Page 35 TracVision G4 Technical Manual Figure 2-21 ADCU Wiring SENSOR DATA FEED (to Antenna) TXD+ (White/Green) Data Cable TRACVISION PORT (to/from Antenna) Data Cable SHIP’S POWER (11-16 VDC) IRD Ground Wire (to IRD) SERIAL PORT #1: RS-422 (NMEA, Cetrek, KVH Data)
  • Page 36 • Do not tin (solder) the wire ends. • Each cable provided with the TracVision G4 should be routed and dressed before terminating at the ADCU. The antenna data and power cable wires may be trimmed to desired length. However, be sure to cut back the drain wire (shield);...
  • Page 37 TracVision G4 Technical Manual Figure 2-23 Antenna Power Cable to ADCU Wiring The antenna unit’s power cable connector cannot accept cables larger than 14 AWG (1.5 mm Connecting the Antenna Power Cable For single-switch convenience, the ADCU has been designed to serve as a junction box between ship’s power and the antenna...
  • Page 38 Connecting the GyroTrac Sensor Cable 1. Connect the connectorized end of the sensor cable to the GyroTrac sensor module. Twist until locked in place. Sensor Cable Connector 2. Connect the other end of the sensor cable to the blue ADCU terminal strip connector as shown in Figure 2-25.
  • Page 39 Serial Port 1 provides 4800 baud output only. When the TracVision G4 antenna is connected to the GyroTrac system, GyroTrac Serial Port 3 will not be able to provide output to other equipment. Serial Port 3 will only provide outputs if the...
  • Page 40 Connecting the Sine/Cosine Interface (Optional) The GyroTrac ADCU sine/cosine interface provides the following outputs: • sine • cosine • inverse sine • inverse cosine • reference voltage Green Label Because the reference voltage is a reference output, not an input, connecting this output to another reference output from an autopilot or other system will cause problems.
  • Page 41 TracVision G4 Technical Manual When the vessel is stationary, certain GPS models may not output the data required for GyroTrac to determine true north. Figure 2-27 GPS to ADCU Wiring To adjust the GyroTrac reference to match the reference of the...
  • Page 42 “Connecting the Terminal Strip Connectors to the ADCU” on page 38. The TracVision G4 system requires an 11-16 VDC power input. Since it does not have a dedicated power control (ON/OFF switch), a quick-tripping circuit breaker or fuse should be installed between vessel power and the ADCU.
  • Page 43 TracVision G4 Technical Manual Figure 2-29 Attaching the Terminal Strips to the ADCU Double-check all wiring. Be certain to plug terminal strips into the correct positions. If wiring is incomplete or incorrect or the terminal strips exchange positions, serious electrical damage can...
  • Page 44 Effective Strain Relief for ADCU Terminal Connections Due to both the potential number of wires that connect to the rear of the ADCU and the dynamic environment aboard ship, it is critical that the terminal connections be properly strain-relieved using tie-wraps (a number of which are included in the GyroTrac kitpack).

  • Page 45: Calibrating The Sensor

    TracVision G4 Technical Manual You must calibrate the GyroTrac sensor after installation so that it can compensate for any magnetic distortions. The ADCU is equipped with a fuse to protect against high-voltage spikes. If the system is installed correctly and power is available, but the system is non-functional, refer to Section 4.3, “GyroTrac-specific...
  • Page 46 The Calibration Score Each calibration results in a calibration score that is stored in the system’s memory. Magnetic Environment Accuracy MagEnv CAL<1° GOOD Accuracy (ACC) The ACC data indicates the degree of accuracy the GyroTrac will provide based on the quality of the last calibration. Table 2-7 lists the five possible accuracy levels.

  • Page 47: Activating/Programming The Ird

    Please refer to the user manual that accompanied your IRD for activation instructions. Programming European IRDs Before the TracVision G4 system can be used in Europe, the IRD must be programmed to receive signals from the selected DVB satellite services. Programming is conducted using menu selections displayed on the TV screen.
  • Page 48 Programming DSS Plus IRDs If you are using multiple DSS Plus IRDs and intend to shift from one satellite to another, only one of the IRDs can be configured as a two-satellite receiver. All other IRDs must be configured as one- satellite receivers.

  • Page 49: Installing Satellites Using The Adcu

    Thor Installing Satellites Using the ADCU The TracVision G4 can track a variety of DVB-compatible and DIRECTV (DSS) satellites. The system contains a preprogrammed library of North American and European satellites. It also has two open slots that you may use to program two additional satellites of your choice.
  • Page 50 Installing Your Selected Satellites To install your selected satellites as Satellite A and B, follow the steps below. Apply power to the ADCU. 2. Following the startup sequence, press the center button until the “Control Antenna?” screen appears. Control antenna? Enter Next 3.
  • Page 51 Please wait <SAT Name> and <SAT NAME> installed If a GPS is providing latitude and longitude to TracVision G4, this data will automatically be used in the satellite installation process. In this event, the Latitude/Longitude menus will skip directly to “Restart Antenna.”...
  • Page 52 Programming User-defined Satellites The TracVision G4 satellite library has the capacity for two user- defined satellites in case you want to track a satellite that is not currently preprogrammed in the library. User-defined satellites can only be configured via the ADCU’s maintenance port. To...
  • Page 53 Figure 2-36 ADCU Maintenance Port Connecting a PC to the ADCU Maintenance Port To program your user-defined satellites into the TracVision G4 satellite library, you need to connect a PC to the ADCU’s maintenance port. This procedure requires Windows Hyperterminal (or other terminal emulation software, such as PROCOMM).
  • Page 54 Entering User-defined Satellite Data To configure your user-defined satellites, follow the steps below. 1. Using your PC’s terminal emulation program, type HALT<cr> (<cr> indicates a carriage return/ENTER key). This command puts the antenna in Idle mode. 2. Enter the SATCONFIG parser command: Command: SATCONFIG,USERX,YYY,Z,D,L<cr>...
  • Page 55 • vertical high • horizontal high • right TracVision G4 requires that the data fields for all transponder categories be provided. If the selected satellite does not have information for one or more of the transponder categories, default information should...
  • Page 56 Installing User-defined Satellites via the Maintenance Port HALT<cr> 1. Type to put the antenna in Idle mode. 2. Enter the SATINSTALL Command: SATINSTALL,<sat_a_name><sat_b_name><cr> Where: <sat_a_name> = the name of your choice for Satellite A (for example: USER1) <sat_b_name> = the name of your choice for Satellite B (for example: USER2) If you only want to install and track one satellite, enter...
  • Page 57 TracVision G4 Technical Manual Table 2-14 Sample Satellite Configuration Data (North America) An Example of Configuring a User-defined Satellite (N. America) The following is an example of configuring the fictional YOURSAT 123 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sources previously discussed.
  • Page 58 An Example of Configuring a User-defined Satellite (Europe) The following is an example of configuring the fictional YOURSAT 123 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sources previously discussed.

  • Page 59: Setting The Skew Angle (European Systems Only)

    TracVision G4 Technical Manual Figure 2-37 Adjusting the European LNB Skew Angle Figure 2-38 Skew Angle Labels 2.10 Setting the Skew Angle (European Systems Only) To optimize channel reception, the antenna’s LNB skew angle must be adjusted. Refer to your satellite service provider for the proper skew angle for your selected satellite service and geographical location.

  • Page 60: 2.11 Checking Out The System

    2.11 Checking Out the System Now that you’ve installed the TracVision G4, you need to verify that the system functions properly. Check the system startup routine to ensure that the system is operating within normal parameters. To view the startup routine, connect a PC to the ADCU’s maintenance port.
  • Page 61 TracVision G4 Technical Manual Be certain to fill out and submit the warranty card to KVH to ensure that your TracVision G4 is fully covered under the 2-year parts and 1-year labor warranty. 4. After completing the review of the startup and operational routines, turn on the IRD and television and check the channels on the selected satellites.

  • Page 62: 2.12 Changing Geographic Location

    2.12 Changing Geographic Location If you move to a different geographic area, you will need to modify your TracVision G4 system to receive satellite TV signals in the new location. To begin receiving satellite signals in the new area, perform the following steps.

  • Page 63: Setup Display Mode

    3 – Using the ADCU Interface This section explains how to use all of the ADCU functions. You will use the ADCU to operate, control, and monitor the TracVision G4 and GyroTrac. Contents Startup and Self-test ........61 Data Display and Accessing the Main Menu .

  • Page 64: Using The Adcu Interface

    GPS inputs are not available. The GPS must be turned on first for TracVision G4 to use the GPS position data during initialization. Figure 3-2 Startup Error Screen Errors detected on...
  • Page 65 TracVision G4 Technical Manual Figure 3-3 TracVision G4 Startup Screens TracVision Startup and Self-test Screens When configured as a component of a TracVision system, GyroTrac conducts a series of startup routines and self-tests to verify antenna operation. The TracVision self-test status screens are only displayed when the main data display is set to show the antenna status information (as described in Section 3.3, “Setup...

  • Page 66: Data Display And Accessing The Main Menu

    Data Display and Accessing the Main Menu As soon as the self-test routine is completed, the LCD panel shows one of five data displays selected in the Display Setup Mode (described in Section 3.3, “Setup Display Mode” on page 67. When any of the primary data displays are on screen, the soft keys allow you to switch between the two installed satellites as well as enter the Main Menu.

  • Page 67: Main Menu

    TracVision G4 Technical Manual Figure 3-5 Main Menu Functions Select Installed Satellite A Proceed to Section 3.3, "Setup Display Mode" (set data displayed on the LCD during normal operation) Proceed to Section 3.4, "Set Data Outputs Mode" (set type and format of data outputs) Proceed to Section 3.5,...
  • Page 68 Alert Screens Certain operations require GyroTrac to temporarily cease its data output or alter its configuration so that new parameters or configurations may be entered. When you enter one of these functions, a pair of alert screens will appear, informing you of what will happen.
  • Page 69 TracVision G4 Technical Manual Figure 3-7 Incorrect Response Error Message Figure 3-8 Non-responsive Antenna Error Message Antenna Error Messages At times, the ADCU will display error messages alerting you to a specific problem (e.g., you have selected an invalid satellite pair).

  • Page 70: Setup Display Mode

    Setup Display Mode The Setup Display mode selects the data that will be displayed on the ADCU LCD after startup and self-test; it does not control the data sent to remote heading display units, north-up radars, autopilots, etc. New Data Display Magnetic Heading Compass screen determined by...

  • Page 71: Set Data Outputs Mode

    TracVision G4 Technical Manual For more details about the available data outputs, refer to Appendix G, “GyroTrac Data Outputs” on page 145. Figure 3-10 Data Outputs Mode Menu Sequence Setup data outputs? Enter ALERT SCREENS Set sine-cos levels? Set Data Outputs Mode The Set Data Outputs function is used to select several types of data formats available from the GyroTrac.
  • Page 72 Setting the Sine/Cosine Data Output The sine/cosine setup is done in three stages: first the magnetic or true heading option is selected, then the reference voltage is set, and finally the swing voltage is set. The valid range for reference and swing voltages is between 0 and 6.5 volts. The default value for reference voltage is 2.5 volts.
  • Page 73 TracVision G4 Technical Manual Figure 3-12 Setting Serial Outputs Proceed to "Setting the NMEA Outputs" Setting the Serial Outputs The GyroTrac can output as many as three serial messages simultaneously in any combination of NMEA version 2.2, KVH RS-422, or Cetrek proprietary format. NMEA message options and the KVH and Cetrek formats are described briefly in Appendix G on page 145.
  • Page 74 Setting the NMEA Outputs GyroTrac is fully compatible with NMEA input versions 1.5 and 2.2. However, the individual serial ports can only be programmed to use NMEA version 2.2 as an output. Select output BWC? Next Cancel setting selection Please Wait Setup output GGA? Next Cancel...
  • Page 75 TracVision G4 Technical Manual Figure 3-14 Setting Furuno Output If the system is NOT connected to a GPS or a ship’s gyro, only magnetic heading data will be available and the following variation on the magnetic/true selection screen will be displayed:...

  • Page 76: Set Configuration Mode

    Set Configuration Mode The Set Configuration function is used to set the display brightness, select an internal or external source for heading data, enter offset values that correct for mechanical mounting alignment errors, reset the system to its factory defaults, and turn TV communications on/off.

  • Page 77: Setting Display Brightness

    TracVision G4 Technical Manual Figure 3-16 Display Brightness Controls Figure 3-17 Internal/External Reference Menus Setting Display Brightness The ADCU display’s brightness may be adjusted to suit your preferences. Press the right key to make the display brighter, the left key to make it dimmer. When you are satisfied with the setting, press the center key to accept the setting.
  • Page 78 Entering Gyro Offset Values The sensor module housing must be mounted as close to level in pitch and roll as possible, with its long axis parallel to the vessel’s centerline. Sometimes allowances must be made for the particular installation where pitch, roll, and azimuth references cannot be met.
  • Page 79 TracVision G4 Technical Manual Figure 3-19 Selecting the Default Display If the main display is set to show antenna tracking information but the antenna communications are OFF, the following display will be shown: TV comms is off No data from antenna...

  • Page 80: Control Compass Mode

    Control Compass Mode These screens are only seen if heading reference is INTERNAL. The Control Compass function provides control over the GyroTrac sensor module, including turning autocalibration on and off, reading the calibration score, and manually clearing the compass calibration. Control Compass? Enter Next...
  • Page 81 TracVision G4 Technical Manual Figure 3-23 Reading Calibration Score Figure 3-24 Clearing Compass Calibration After resetting this autocalibration, the following screen may appear: System Halted Power system Off/On This may result from a temporary lack of communication with the compass. Restart the system to restore compass data.

  • Page 82: Antenna Status Mode

    Antenna Status Mode These screens are only seen if Antenna Comm is turned ON. This sequence of steps allows a user to scan for system errors, access antenna type, version, and serial number information, check the signal and noise levels, indicate the skew angle, and display the bit error rate.
  • Page 83 TracVision G4 Technical Manual Figure 3-26 Antenna Status Data Screens (If errors detected) No errors detected Testing OK Test Types Azimuth Motor Elevation Motor Antenna Gyro Test <Test Type> External Sensor Testing Failure IRD Comms Push any Button to Proceed...

  • Page 84: Control Antenna Mode

    Control Antenna Mode These screens are only seen if Antenna Comm is turned ON. This sequence of steps allows a user to adjust the antenna’s azimuth and elevation manually, restart the antenna, turn Sleep Mode on/off, turn Instant On Mode on/off, install a new pair of active satellites, set the latitude and longitude, select the active satellite system, and update satellite frequency data.

  • Page 85: Manually Controlling The Antenna

    Manually Controlling the Antenna In certain circumstances, you may need to control the azimuth, elevation, and tracking of the TracVision G4 antenna manually, using the process shown in Figure 3-28. Use the + and - keys to manually move the dish. Azimuth measurements are reported as relative to the bearing of the vessel’s bow.

  • Page 86: Restarting The Antenna

    Restarting the Antenna After resetting satellite parameters, it is necessary to restart the antenna before the new settings take effect. Restart antenna? Next Return Antenna Restarted Turning Sleep Mode On/Off Sleep Mode turns off conical scan tracking if the antenna holds the same position for one minute.

  • Page 87: Installing A New Satellite Pair

    These screens are only seen if the GyroTrac ADCU is connected to a TracVision G4. TracVision G4 permits two satellite services (Satellites A and B) to be installed simultaneously. There is also an option for NONE on Satellite B, permitting single satellite operation.
  • Page 88 DSS_101 DSS_119 ✓ DSS_101 ✓ DSS_119 Echo_61 Echo_110 Echo_119 Echo_148 ✓ ✓ Expressvu ✓ ✓ ExpressTV Astra 1 Astra 2N ✓ Astra 1 ✓ Astra 2N ✓ Astra 2S Hispasat ✓ ✓ Hotbird ✓ Sirius Thor 54-0147 Echo_61 Echo_110 Echo_119 ✓...
  • Page 89 TracVision G4 Technical Manual Figure 3-33 Set Latitude/Longitude Procedure If the latitude and/or longitude entered is not valid for the installed satellite pair, the following screen will appear: Lat/Long not valid for sat pair Recheck and re-enter your latitude and longitude and verify your installed satellite pair to resolve this issue.
  • Page 90 Selecting Active Satellite These screens are only seen if the GyroTrac ADCU is connected to a TracVision G4. After installing the active pair of satellites, use the Select Satellite menu to choose which of the installed satellites will be active.
  • Page 91 TracVision G4 Technical Manual Do NOT use this function unless directed by KVH Technical Support or a KVH-authorized technician. Improper data selection may affect the system’s operation. Updating Satellite Frequency Data If the antenna is unable to find a satellite, the satellite’s frequency data may have changed.
  • Page 92 Sat frequency Scan? Next Return Symbol Rate: XXXXX Enter Set FEC Code: X/X Enter Scan frequencies Please Wait Update frequency? Updating frequency Please wait Restart antenna? Restart Antenna System 54-0147 Return to "Manually Controlling the Antenna" Use the -/+ keys to select each number.
  • Page 93 4 – Troubleshooting This section identifies basic trouble symptoms and lists their possible causes and solutions. Contents Troubleshooting Matrix ....... . .93 Causes and Remedies for Common Operational Issues .

  • Page 94: Troubleshooting

    Troubleshooting Matrix The troubleshooting matrix shown in Table 4-1 identifies some trouble symptoms, their possible causes, and references to troubleshooting solutions. 1 = Anyone can do 2 = Electronics know-how recommended 3 = Dealer service recommended SYMPTOM Antenna non-functional Antenna not switching satellites No picture on TV set Certain channels do not work Intermittent picture for short intervals...

  • Page 95: Causes And Remedies For Common Operational Issues

    TracVision G4, the antenna gyro will record that variable motion as “standing still.” This may cause the antenna to track improperly. To solve this problem, turn the TracVision G4 off for at least 10 seconds. Turn the system back on, ensuring that the vessel is either motionless or traveling in a straight line for the 60 seconds immediately following power-up.
  • Page 96 The satellite configuration on European IRDs must match the satellite settings on the TracVision G4 system. • Satellite A on the TracVision G4 must be the same satellite as IRD Alternative 1 (or A, based on your IRD) and must be assigned the IRD DiSEqC 1 setting.
  • Page 97 Type of Multiswitch Used (North American Systems Only) An active (not passive) multiswitch must always be used to connect the TracVision G4 system to multiple IRDs. Refer to Section 2.5, “Connecting the IRD(s)” on page 26 for directions on proper multiswitch/multiple IRD cabling.

  • Page 98: Gyrotrac-Specific Issues

    Contact a KVH dealer or distributor for further assistance. Issue 3: GyroTrac is connected to a TracVision G4 system but there is no communications between GyroTrac and the antenna, and you are unable to access antenna-specific menus on the ADCU.

  • Page 99: Ird Troubleshooting

    TracVision G4 antenna gyro or the LNB. Computer Diagnostics TracVision G4 has been designed to provide diagnostic readouts viewed on a PC having an RS-232 serial communication port. If you are unable to isolate a system problem, set up for computer diagnostics as described on the following page.

  • Page 100: Maintenance Port Parser Commands

    • 1 start bit • 1 stop bit • no flow control 3. Apply power to the TracVision G4 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup.
  • Page 101 Preventive Maintenance ....... .103 TracVision G4 Field Replaceable Units .....104 Replacing the Main PCB or Fuses .

  • Page 102: Warranty/Service Information

    RMA number will be returned to you at your expense. Preventive Maintenance TracVision G4 requires minimal preventive maintenance. The following tasks are sufficient to maintain peak performance. Monthly • Wash the exterior of the radome and baseplate assembly with fresh water;...

  • Page 103: Tracvision G4 Field Replaceable Units

    TracVision G4 Field Replaceable Units The TracVision G4 has been designed with durability and low maintenance in mind. If you experience an operating problem or otherwise require technical assistance, please contact your local authorized TracVision G4 dealer/installer or distributor. If an...
  • Page 104 The antenna unit’s printed circuit boards (PCBs), gyro, LNB, elevation motor, and elevation drive belt may be removed and replaced on site using common hand tools. Other TracVision G4 service must be done by your authorized dealer/installer, distributor or by KVH. Evidence of tampering or unauthorized repairs will void the warranty.

  • Page 105: Replacing The Main Pcb Or Fuses

    TracVision G4 Technical Manual Figure 5-2 PCB Cover Removal The PCB cover fits snugly over the PCB. When removing or replacing the cover, take care to ensure that the cover does not dislodge any of the Molex connectors, as this will cause system errors and improper operation.
  • Page 106 Replacing the Main PCB 1. With a PC connected to the ADCU’s maintenance port, apply power to the antenna unit. 2. Record the system serial number for later re-entry (the serial number is listed at the beginning of the startup sequence, as shown in Appendix F on page 143).
  • Page 107 TracVision G4 Technical Manual Figure 5-4 Main PCB Mounting (Top View) 6. Remove the nine #6-32 screws that secure the PCB to the antenna frame (see Figure 5-4). Main PCB 7. Remove the PCB from the antenna frame. 8. Reverse this process to install the replacement PCB.

  • Page 108: Replacing The Rf Pcb

    Replacing a Fuse Two 5x20 mm, 3.15-amp, 250-volt fast-blow fuses are mounted to the main PCB (see Figure 5-3 on page 107). If one of these fuses has blown or been broken, simply remove the bad fuse and replace with a good fuse of the same rating. Replacing the RF PCB 1.
  • Page 109 TracVision G4 Technical Manual Figure 5-6 RF PCB Connector Locations (Rear View) Figure 5-7 RF Cable Ferrules errules Failure to hold the ferrules tightly while loosening the RF connectors can result in damage to the cables and reduce the signal quality.

  • Page 110: Replacing The Antenna Gyro Assembly

    Replacing the Antenna Gyro Assembly 1. Remove the main PCB cover, as described in “Removing the Main PCB Cover” on page 106. 2. Using a ⁄ " nut driver/socket, remove the four nuts and washers securing the antenna gyro to the reflector bracket (see Figure 5-8).
  • Page 111 TracVision G4 Technical Manual When rotating the antenna by hand, go slowly! Hitting the mechanical stops with excessive force will damage the azimuth limit switch. Refer to Section 4.6, “Computer Diagnostics” on page 98 for complete details on connecting a PC to the system via the maintenance port.

  • Page 112: Replacing The Elevation Motor Or Belt

    9. Determine your vessel’s current latitude and longitude to the nearest degree. 10. Type GPS,AA,B,CCC,D<cr> • AA = Latitude in degrees • B = N (North) or S (South) • CCC = Longitude in degrees • D = E (East) or W (West) 11.
  • Page 113 TracVision G4 Technical Manual 2. Roll the belt over the motor hub while slowly moving the antenna reflector through its vertical travel. Work the belt out from between the antenna pulley and reflector. 3. Carefully work the new belt in between the antenna pulley and the reflector.

  • Page 114: Replacing The Lnb

    6. Adjust the belt tension for a maximum of ⁄ " (3 mm) deflection with moderate finger pressure between the motor and antenna pulley. Some readjustment may be necessary if the belt tension results in excessive antenna reflector vibration. 7. Connect the Elevation Motor Molex connector to the main PCB and reinstall the PCB cover.
  • Page 115 TracVision G4 Technical Manual Figure 5-11 Skew Angle Labels Figure 5-12 European LNB Removal Replacing a European LNB 1. Using a ⁄ " wrench, carefully disconnect the RF connectors from the LNB. 2. Note the currently set skew value, as indicated by the stickers on the LNB and choke assembly (see Figure 5-11).

  • Page 116: Gyrotrac Field Replaceable Units

    GyroTrac Field Replaceable Units GyroTrac has been designed with durability and low maintenance in mind. If you are experiencing an operating problem or otherwise require technical assistance, please contact your local KVH dealer or distributor. Have the GyroTrac serial number ready with a list of the trouble symptoms. If an authorized dealer or distributor is not located nearby, contact KVH directly at the telephone, facsimile, or e-mail listings on the first page of this manual.

  • Page 117: Preparing For Shipment

    TracVision G4 Technical Manual When rotating the azimuth mechanism by hand, go slowly! Hitting the mechanical stops with excessive force will damage the azimuth limit switch. Figure 5-14 Azimuth Shipping Restraint Placement 5.10 Preparing for Shipment If you need to repack the antenna unit for shipment, the shipping restraints removed during installation must be replaced.
  • Page 118 Gently wedge the restraint inside the baseplate as shown in Figure 5-15. 5. Pack the TracVision G4 antenna unit in its original package. 6. As detailed in the warranty accompanying this product and printed on the last page of this...
  • Page 119 System Specifications ....... . .123 Appendix B TracVision G4 Baseplate Mounting Holes Template ...127 Appendix C ADCU Flush Mount Panel Template .

  • Page 120: Appendix A System Specifications

    Position repeatability 0.1° Surge/sway/heave ±0.2 G Shock 20 G, 11 msec Vibration 0.9 G rms over 5-33 Hz 54-0147 System Specifications Table A-1 TracVision G4 Antenna Physical Specifications Table A-2 TracVision G4 Power Specifications Table A-3 TracVision G4 Performance Specifications...

  • Page 121: Specifications

    TracVision G4 Technical Manual Table A-4 TracVision G4 GyroTrac Performance Specifications Table A-5 TracVision G4 GyroTrac Environmental Specifications A.2 GyroTrac Compass Specifications Performance Data Accuracy ±3.0° peak; ±1.0° typical Repeatability ±0.25° Resolution ±0.1° (gyro ±0.01) Tilt angle/pitch & roll range ±45°...
  • Page 122 Course over ground, speed over ground Cross-track error (measured) Cetrek Proprietary digital output Sine/Cosine 3-wire User-selectable reference/swing voltage 4-wire (B&G) Set reference voltage to 3.5 V Furuno AD10S standard output 54-0147 System Specifications Table A-6 TracVision G4 GyroTrac Interface Specifications...

  • Page 123: Appendix B Tracvision G4 Baseplate Mounting Holes Template

    TracVision G4 Baseplate Mounting Holes Template Appendix B TracVision G4 Baseplate Mounting Holes Template A template for the four mounting holes is presented on the following page. 54-0147...
  • Page 124 Drill 3/8" (10 mm) Bolt Hole 9" (229 mm) Drill 3/8" (10 mm) Bolt Hole 9" (229 mm) Appendix B TracVision G4 Baseplate Mounting Holes Template 3" (80 mm) 9" (229 mm) Drill 3/8" (10 mm) Bolt Hole 9" (229 mm) Drill 3/8"...

  • Page 125: Appendix Cadcu Flush Mount Panel Template

    ADCU Flush Mount Panel Template Appendix C ADCU Flush Mount Panel Template (Scale 1:1)

  • Page 126: Appendix D Comprehensive Tracvision G4 System Wiring Diagram

    Comprehensive TracVision G4 System Wiring Diagram Appendix D Comprehensive TracVision G4 System Wiring Diagram The wiring diagram is presented on the following page. 54-0147...

  • Page 128: Appendix E Optional Rotating Card Display

    Appendix E Optional Rotating Card Display The optional rotating card display presents true or magnetic heading using a compass card rotating under a fixed lubber line, with user-selectable red or green backlighting. Specifications Dimensions 5.6" (142 mm) x 5.6" (142 mm) x 3" (76 mm) Weight 39 oz (1110 gm) Mounting the Rotating...
  • Page 129 TracVision G4 Technical Manual Figure E-2 Rotating Card Display – Removing the Backplate Option 2 - Flush Mounting 1. Using Template E-2, mark the cutout area in the mounting surface. Cut out the marked area and smooth the edges with a file. Test-fit the display unit in the cutout opening.
  • Page 130 3. Refer to Figure E-3 below; connect the power and data wires to the terminal block as listed in Table E-1. Term. # Function Output B (linked to terminal 5) Output A (linked to terminal 6) Shield for output cable Shield for input cable Input B (NMEA 0183 data) Input A (NMEA 0183 data)
  • Page 131 TracVision G4 Technical Manual 5. Check that the backplate gasket is in place. Return the power and data pigtail plugs to their respective PC board connectors. 6. Arrange the internal wiring before replacing and tightening the backplate screws. 54-0147...
  • Page 132 Optional Rotating Card Display Template E-1 Rotating Card Display Bracket Mounting 2.04" (52 mm) 0.23" (6 mm) 4 places 1.18" (30 mm) 54-0147...
  • Page 133 Optional Rotating Card Display Template E-2 Rotating Card Display Panel Mounting 5.4" (137 mm) 54-0147...

  • Page 134: Appendix F

    TracVision G4 system. This data can be recorded using the data port and a PC. TracVision G4 Controller Rev X - Version X.XX - Serial number XXXXXXXX EAD Motors RF: CHECKSUM...
  • Page 135 TracVision G4 Technical Manual *** Initializing Rate Bias *** RF: S,B,V,U,V A/D: 2134 2034 456 A/D: 2139 2016 425 RF: S,B,H,U,V A/D: 2125 1992 370 A/D: 2117 2112 384 Gyro Bias: Az = 2118.22, El = 2024.11---------Expected range is 1700-2300 Gyro Uncertainty: Az = 3.00, El =...

  • Page 136: Appendix G Gyrotrac Data Outputs

    Appendix G GyroTrac Data Outputs The GyroTrac transmits up to five selectable message types simultaneously to external navigation devices connected to the ADCU. One output port is dedicated to the sine/cosine signal format, one is dedicated to the Furuno AD10S signal format, and three separate serial ports allow outputs of NMEA 0183, KVH RS-422, and Cetrek proprietary signal formats.
  • Page 137 TracVision G4 Technical Manual Port 3 is not used if GyroTrac is connected to the TracVision antenna. Table G-1 NMEA1 Magnetic Heading Output G.2 Serial Port Outputs Serial ports #1 and #2 may be individually programmed to output any of the message formats described on the following pages.
  • Page 138 NMEA2 Magnetic Heading (HDG) Communication: 4800 baud, 1 start bit, 8 data bits, 1 stop bit, no parity Update rate: Selectable at 1 to 20 Hz (10 Hz default) Sentence type: $HCHDG,XXX.X, *hh <cr> <lf> Sentence breakdown: HCHDG XXX.X NMEA3 True Heading (HDT) Communication: 4800 baud, 1 start bit, 8 data bits, 1 stop bit, no parity...
  • Page 139 TracVision G4 Technical Manual Table G-4 KVH Output Table G-5 Cetrek Output KVH Format Special Output Sentence (Set at Factory Only) Communication: 9600 baud, 1 start bit, 8 data bits, 1 stop bit, no parity Update rate: Selectable at 1 to 20 Hz (10 Hz default) Sentence type: %AAAA,BBBB,CCCC <cr>...
  • Page 140 G.3 Furuno Output The Furuno output is a proprietary message format typically used with Furuno and other brands of radars and autopilots. Two user-configurable options are available: true or magnetic heading and 25 millisecond (40 Hz) or 200 millisecond (5 Hz) data rate. The default rate is 200 millisecond/5 Hz.
  • Page 141 TracVision G4 Technical Manual Figure G-2 Optional 6-70 V Stepper Voltage Converter Wiring Diagram Interface Box Function Terminal Step Line 1 Step Line 2 Step Line 3 OV Common Step O/P Line 1 -VE Switch Line (Open Drain) negative Step O/P Line 2 -VE Switch Line (Open Drain)

  • Page 142: Appendix H Maintenance Port Parser Commands

    Appendix H Maintenance Port Parser Commands The TracVision G4 system parser commands are parsed when the system receives an ASCII carriage return (Hex 0D). An ASCII line feed (Hex 0A) is permitted but is ignored in any transmitted command. All system responses are terminated with an ASCII carriage return followed by a line feed and ending with either an acknowledge character (ASCII >...
  • Page 143 TracVision G4 Technical Manual Help on Parser Commands Function: lists parser commands Command: HELP Response: lists all parser commands Turn On Sleep Mode Function: turns on Sleep Mode Command: SLEEPON Response: echoes the command Turn Off Sleep Mode Function: turns off Sleep Mode...
  • Page 144 Enter Serial Number Function: enters system serial number Command: =SERNUM,XXXXXXXX Where: XXXXXXXX = the system’s serial number Response: SN = XXXXXXXX Configure System Function: configures software for a particular system model Command: =TVXX Where: XX = system model (i.e., G4) Response: system configures software and antenna restarts H.2 Manual Positioning Commands...
  • Page 145 TracVision G4 Technical Manual Table H-3 Operational Commands Azimuth CW Step Function: commands a manual 0.1° clockwise step in azimuth angle Command: Response: echoes the command Azimuth CCW Step Function: commands a manual 0.1° counter-clockwise step in azimuth angle Command:...
  • Page 146 H.4 Tracking and Conical Scan Commands Target Location Function: reports the target location in antenna frame; data format is E### for elevation in degrees 000-900 and A#### for azimuth in degrees 0000-3599 with implied decimals Command: TGTLOCATION Response: Target Location = A = E###, A#### Analog Signal Strength Report Function: reports signal strength from RF detector circuit in...
  • Page 147 TracVision G4 Technical Manual Table H-6 RF Board Commands Compass Calibration Function: calibrates the sensor module Command: =CALGYRO Response: system initializes rate bias and calibrates the azimuth and elevation axis gyros H.6 RF Board Commands Serial Communications, Status/Polarization Report, Tone Changes...
  • Page 148 Report RF Tracking Parameters Function: reports all RF tracking parameters for primary & secondary satellites* Command: @SATCONFIG Response: F,x,fffff,S,C,ID,P,B,D <cr> Where: x = satellite (A = primary, B = secondary) fffff = frequency in MHz (00000 and 10700 to 12700) S = symbol rate in Mbit/Sec (1000 to 29999) C = FEC code rate (valid rates = 12, 23, 34, 56, 67, 78)
  • Page 149 TracVision G4 Technical Manual Set RF Tracking Parameters Function: sets RF tracking parameter Command: @SATCONFIG,X,N,F,S,C,ID,P,B,D<cr> Response: Echoes the input data Where: @SATCONFIG = directs data to the RF Board X = satellite location A or B N = satellite table # (98 & 99 are slots for user-...
  • Page 150 ID Match/Decoded Network ID Function: reports ID match and decoded network ID Command: @CHECKID Response: Y,0X#### N,0X#### Y,NoID N,NoID Where: Y = yes N = no 0X#### = network ID NoID = satellite unidentified Frequency Scan Function: updates satellite frequency data Command: @SC,XXXXX,YY Where:...
  • Page 151 TracVision G4 Technical Manual Table H-7 Installation Commands H.7 Installation Commands Set/Report GPS Position Function: reports or sets default GPS position Command: GPS<cr> GPS,XX,D,YYY,E Response: GPS = XXD YYYE GPS: XXD YYYE Where: XX = latitude (0-90) D = S (South) or N (North)
  • Page 152 Configure Longitude of a User-configurable Satellite Function: configures one of the user-configurable satellites with the longitude provided Command: SATCONFIG,USERX,YYY,Z,D,L Response: If valid, echoes the input data If invalid, returns error message Where: X = 1 or 2 YYY = longitude (0-180) Z = E (East) or W (West) D = decoding type (0 = test, 1 = DSS-A, 2 = DSS-B, 3 = DVB)
  • Page 153 TracVision G4 Technical Manual Apply Default Values to Default Satellites Function: updates the default satellites to the default values Command: SATPAIR,X Response: displays numerous frequency commands and reports “Satellite Installation Complete” Where: X = 0 (satellites default to Astra1 & Hotbird)
  • Page 154 Limited Warranty on Hardware KVH Industries, Inc. warrants the KVH product purchased against defects in materials for a period of TWO (2) years and against factory labor costs for a period of ONE (1) year from the date of original retail purchase by the original purchaser.
  • Page 155 Phone: +1 401 847-3327 Fax: + 1 401 849-0045 E-mail: info@kvh.com Internet: www.kvh.com 48 47 13 14 ® and TracVision ® are registered trademarks of KVH Industries, Inc. 25 26 TX2A(+) TX2B(-) Ground Serial Port 3 is unavailable for data output while the system is connected to a TracVision G4 antenna.

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