KVH Industries TracVision R4 Owner's Manual
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KVH Industries TracVision R4 Owner's Manual

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Summary of Contents for KVH Industries TracVision R4

  • Page 1 A Guide to TracVision R5/R4 owner’s Installation Instructions • User’s Guide • Technical Manual • manual...
  • Page 2 Fax: +45 45 160 181 E-mail: info@kvh.dk Internet: www.kvh.com KVH Part # 54-0157 Rev. H © 2005, KVH Industries, Inc. TracVision R5/R4 Serial Number This serial number will be required for all troubleshooting or service calls made regarding this product.
  • Page 3 ® ® TracVision and KVH are registered trademarks of KVH Industries, Inc. DVB ® (Digital Video Broadcasting) is a registered trademark of the DVB Project. ® DIRECTV is an official trademark of DIRECTV, Inc. ™ DISH Network is an official trademark of EchoStar Communications Corporation.

  • Page 4: Table Of Contents

    Table of Contents Introduction ....... . .1-1 Digital Satellite Television .......1-1 System Overview .
  • Page 5 4.1.8 Type of Multiswitch Used 4.1.9 Stationary Use Only (TracVision R4 only) ....4-4 Receiver Troubleshooting .......4-4 4.2.1 Receiver Wiring .
  • Page 6 Field Replaceable Unit Procedures ......5-3 5.4.1 PCB Removal and Replacement ..... .5-5 5.4.2 RF Detector/DVB Decoder .

  • Page 7: Introduction

    Introduction Digital Satellite Television Your new TracVision R5/R4 satellite antenna is fully compatible with the Digital Video Broadcasting (DVB) satellites, which use the international standard for digital TV transmission, as well as Digital Satellite Service (DSS) services, such as DIRECTV. As a result, you will be able to receive and decode signals from your chosen satellite services with the proper programming and hardware (e.g., the satellite TV receiver).

  • Page 8: System Overview

    Astra 2S Hispasat System Overview A complete satellite TV system includes the TracVision R5/R4 connected to a receiver and a television set. The optional TV/SAT Switch allows you to select a satellite at the press of a button. A desktop or laptop computer is used to configure the system and conduct diagnostics.

  • Page 9: Tracvision R5/R4 Components

    54-0157 Rev. H Introduction KVH offers an upgrade kit (KVH Part #02-1026) that adds in-motion tracking capability to the TracVision R4, allowing you to receive satellite signals while on the move. The dual-output LNB in the North American systems allows two receiver/TV pairs to be connected directly to the antenna.

  • Page 10: Materials Provided With Tracvision R5/R4

    TracVision R5/R4 package by name and KVH part number. Component Antenna Unit (TracVision R5), comprising: Baseplate Assembly (TracVision R5) Radome Assembly (TracVision R5) Antenna Unit (TracVision R4), comprising: Baseplate Assembly (TracVision R4) Radome Assembly (TracVision R4) RF Cable (28 ft/8.5 m) Data/Power Cable (28 ft/8.5 m) PC Cable (6 ft/1.8 m)

  • Page 11: Additional Materials Required For Tracvision R5/R4 Use

    1.3.1 Additional Materials Required for TracVision R5/R4 Use To make full use of your new TracVision R5/R4 and receive satellite TV on the road, you will need to provide/purchase the following: • Television • Appropriate receiver for your selected satellite TV service 54-0157 Rev.

  • Page 12: Installation

    Installation Your TracVision R5/R4 is designed for simple installation and setup. Just follow these easy steps: Step 1. Choose the hardware locations 2. Mount the antenna unit 3. Connect system components 4. Activate the receiver 5. Select active satellite 6. Set the skew angle (Europe only) 7.
  • Page 13 A Guide to TracVision R5/R4 Table 2-2 Kitpack Contents Kitpack Contents Table 2-2 lists the materials provided in the kitpack. Part Tie-wraps Clamshell ventilator #6 x ⁄ " thread-forming screws ⁄ "-20 x ⁄ " hex screws ⁄ " flat washers ⁄...

  • Page 14: Choosing The Best Location

    Choosing the Best Location • Since the TracVision antenna requires a clear view of the southern sky to receive satellite signals, the ideal antenna site has an unobstructed view of the horizon/satellite all around. • Keep the antenna clear of any obstructions on the roof (e.g., air conditioners).

  • Page 15: Mounting The Antenna Unit

    A Guide to TracVision R5/R4 Always lift the antenna unit by the gray baseplate, never by the radome or any portion of the antenna assembly! Figure 2-3 Proper Orientation of the Antenna Unit Mounting Plate Arrows The mounting plate arrows may face either forward or backward along the centerline of the vehicle for more convenient installation.
  • Page 16 7. Seal the two baseplate holes shown in Figure 2-4 with the plugs provided in the kitpack. Baseplate Holes 8. Apply construction adhesive to the bottom of the antenna’s four mounting plates. If using a liquid construction adhesive, apply beads to the mounting plates in a zig-zag pattern.
  • Page 17 A Guide to TracVision R5/R4 Figure 2-6 Baseplate Connectors Facing Front of Vehicle – Recommended Drain Hole Locations You MUST drill out the drain holes as indicated to ensure that any moisture that enters the baseplate is able to drain. Ensure that factory- drilled holes are completely sealed.
  • Page 18 13. Remove the nuts and washers securing the shipping restraints to the baseplate. The shipping restraints are pictured in Figure 2-8. Rotating Plate Shipping Restraint Rotating Plate Shipping Restraint 14. Remove the shipping restraints and replace the nuts and washers into their original positions. All nuts and washers removed in Step 13 must be reinstalled.

  • Page 19: Connecting System Components

    A Guide to TracVision R5/R4 Figure 2-9 Switchplate Panel Cutout Dimensions A full-scale panel cutout template has been provided in Appendix B. Connecting System Components The following sections provide instructions for properly wiring the antenna unit to the components inside the vehicle. Locating the Switchplate A switchplate has been provided to serve as the hub of the TracVision R5/R4 wiring (with the exception of the RF cable,...

  • Page 20: Connecting The Antenna Data/Power Cable

    2.3.1 Connecting the Antenna Data/Power Cable 1. Connect one end of the antenna data/power cable to the antenna’s data/power connector and lock in place (see Figure 2-10). Data/Power 2. Route the other end of the data/power cable down through the cable access hole in the vehicle’s roof and out through the switchplate panel cutout.

  • Page 21: Connecting To Vehicle Power

    A Guide to TracVision R5/R4 Before connecting the antenna unit to vehicle power, remove the appropriate vehicle fuse to prevent a short circuit. Figure 2-12 Switchplate Power Wiring 2-10 2.3.2 Connecting to Vehicle Power Recommended Power Wiring Short circuits may result in severe electrical shock or burns. Remove the appropriate vehicle fuse and test the circuit to ensure that no power is present before connecting the power cable.

  • Page 22: Connecting The Receiver Ground Wire

    2.3.3 Connecting the Receiver Ground Wire A grounding wire (Cable #32-0583-50) has been provided to connect your receiver to a suitable ground and protect the system. Attach the grounding wire to any suitable screw on the rear panel of the receiver with a good contact with the receiver chassis.

  • Page 23: Connecting The Antenna Rf Signal Cable To

    A Guide to TracVision R5/R4 When shipped from the factory, the antenna’s RF connectors are protected with caps. Leave the cap installed on the RF2 connector unless you are going to connect a second RF cable to the TracVision R5/R4. Figure 2-14 Antenna RF Connectors KVH recommends the use of...
  • Page 24 2.3.5.2 Connecting Three or More Receivers and TVs (North American Systems) To install three or more receiver/TV pairs, an active multiswitch (Channel Master model 6214IFD or equivalent) must be placed between the antenna unit and the receivers. Figure 2-15 illustrates typical wiring arrangements for multiple receivers.

  • Page 25: Sealing The Cable Access Hole

    A Guide to TracVision R5/R4 Figure 2-16 Installing the Clamshell Ventilator Ensure the clamshell mounting screws do not puncture the cables inside the vehicle. 2-14 4. Terminate all unused output connectors with 75 ohm DC blocks (Channel Master #7184, Radio Shack #15-1259 or equivalent).

  • Page 26: Selecting The Active Satellite

    Selecting the Active Satellite As noted previously, TracVision R5/R4 can track a variety of DVB-compatible and DSS (DIRECTV) satellites. The system contains a preprogrammed library of North American and European satellites. It also has two open slots that you may use to program two additional satellites of your choice.

  • Page 27: Installing Your Selected Satellites

    A Guide to TracVision R5/R4 To receive DISH 500 service, you will need to install the following two satellites: Echo_119 & Echo_110 The satellite configuration on your receiver must match the satellite setting on the TracVision R5/R4 system. Satellite A on the TracVision R5/R4 must be the same satellite as Receiver Alternative 1 (or A, based on your receiver and must be...
  • Page 28 2. If you are using HyperTerminal, open HyperTerminal and establish the following settings: • Bits per second: 9600 • Data bits: 8 • Parity: None • Stop bits: 1 • Flow control: None If you are using the KVH Flash Update Wizard, double-click the “KVH Flash Update Wizard”...
  • Page 29 A Guide to TracVision R5/R4 2-18 3. Type SATINSTALL, <sat_a_name>, <sat_b_name> and press Enter. Type None as the name of Satellite B if wish to install only one satellite. Key: <sat_a_name> = the name of your choice for Satellite A <sat_b_name>...

  • Page 30: Programming User-Defined Satellites

    2.5.2 Programming User-defined Satellites The TracVision R5/R4 satellite library has two open slots that you may use to program two user-defined satellites in case you want to install/watch a satellite that is not in the KVH predefined satellite library. To configure a user satellite, you will need to obtain the following satellite information from your satellite service provider or from sites on the Internet, such as www.satcodx.com:...
  • Page 31 A Guide to TracVision R5/R4 2-20 Entering User-defined Satellite Data Once the link between the PC and the TracVision R5/R4 is established as described in Section 2.5, “Selecting the Active Satellite,” follow these steps to begin entering the data for your user-defined satellite.
  • Page 32 This information has to be entered for each of the following categories: • vertical high • horizontal high • right TracVision R5/R4 requires that the data fields for all transponder categories be provided. If the selected satellite does not have information for one or more of the transponder categories, default information should be entered in the fields as follows: Transponder Data...
  • Page 33 A Guide to TracVision R5/R4 Table 2-7 Sample User-defined Satellite Configuration (Europe) 2-22 An Example of Configuring a User-defined Satellite (Europe) The following is an example of configuring the fictional YOURSAT 101 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sources previously discussed.
  • Page 34 An Example of Configuring a User-defined Satellite (N. America) The following is an example of configuring the fictional YOURSAT 101 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sources previously discussed.

  • Page 35: Setting The Skew Angle (European Systems Only)

    A Guide to TracVision R5/R4 Figure 2-19 Position Grid Table 2-9 Approximate Latitude/Longitude Grid # Latitude Longitude º º º º º º º º º º º º º º º º º º º º º º º º...

  • Page 36: Testing The System

    4. Type SKEWANGLE and press Enter. The system will respond with the skew angle for whichever satellite is currently selected. Adjusting the LNB Skew Angle 1. Determine the skew angle for the selected satellite and region. 2. Loosen the wing nut on the LNB clamp so that the LNB can be moved.

  • Page 37: Configuring Tracvision R5/R4 For Remote

    A Guide to TracVision R5/R4 If a need arises to paint the radome, ONLY use non-metallic automotive paint to avoid degrading the RF signal strength and the reception quality. Figure 2-20 Remote Dish Wiring Configuration 2-26 Configuring TracVision R5/R4 for Remote Satellite Dish Operation In some campground locations, dense foliage will block the satellite signal.

  • Page 38: Changing Geographic Location

    Changing Geographic Location If you move from Europe to the U.S., or from the U.S. to Europe, you will need to modify your TracVision R5/R4 system to receive satellite TV signals in the new geographic area. To begin receiving satellite signals in the new area, perform the following steps.

  • Page 39: Using Your Tracvision R5/R4

    The TracVision R5/R4 system is easy to use. Antenna unit initialization and satellite acquisition are completely automatic. To use the TracVision R5/R4 system: 1. (TracVision R4 only) Park your vehicle. 2. Turn on the receiver and television. receiver user manual for complete operating instructions for the receiver.)

  • Page 40: Changing Channels And Switching Between Satellites

    A Guide to TracVision R5/R4 Figure 3-2 Turning on the TracVision R5/R4 Using the Switchplate If you are a DISH 500 customer or you have 3 or more receivers, you can order the optional TV/SAT Switch – free of charge. Simply fill out the order form located at the back of this manual and fax it to KVH at +1 401 845-8190.

  • Page 41: Between Satellites

    North America DIRECTV Subscribers DIRECTV subscribers in certain regions of the United States will require a DSS Plus receiver to receive broadcasts from multiple satellites. If connected to the antenna’s RF1 connector, the DSS Plus receiver allows you to switch channels using the remote control.
  • Page 42 A Guide to TracVision R5/R4 Table 3-1 TV/SAT Switch LED Indicators Figure 3-4 Switchplate Maintenance Port Indicator Status Sat A Blinking green Solid green Error Blinking red Sat B Blinking green Solid green Connecting the TV/SAT Switch To use the TV/SAT Switch, you must first connect it to the TracVision system.

  • Page 43: Using A Pc To Switch Between Satellites

    3.2.3 Using a PC to Switch Between Satellites If you’re unable to switch between satellites using the receiver remote control, you can use a PC connected to the switchplate’s maintenance port to select between Satellite A and Satellite B. The procedure requires a PC with Windows HyperTerminal or download the KVH Flash Update Wizard...

  • Page 44: Watching Television

    Watching Television TracVision R5 is designed to operate whether your vehicle is in motion or parked. TracVision R4 is designed to operate only while your vehicle is parked. Using Your TracVision R5/R4 When Parked When your vehicle is stopped, it is not necessary for the TracVision R5/R4 to be turned on.
  • Page 45 Sleep Mode (TracVision R5 only) When the vehicle has come to a stop and the antenna holds its position for 1 minute, the antenna unit enters Sleep Mode, which turns off the conical scan tracking, reducing any motor noise the antenna may be making.

  • Page 46: Dish 500 Mode

    A Guide to TracVision R5/R4 N E T W O R K If the satellite signal is lost while the system is in conical scan track mode, the control software imposes a 45-second time-out delay. If the signal is not regained during that time, the antenna reverts to the set of Search Modes to start looking for the satellite signal.
  • Page 47 8. Wait a minimum of 15 minutes for the Check Switch function to complete and for the antenna to restart and configure itself for DISH 500 mode. If the Check Switch function fails (the receiver locks up), disconnect power from the receiver, restart the antenna, then restore power to the receiver and try the Check Switch function again.

  • Page 48: Troubleshooting

    Troubleshooting The troubleshooting matrix shown in Table 4-1 identifies some trouble symptoms, their possible causes, and references to troubleshooting solutions. SYMPTOM Antenna non-functional Antenna not switching channels/satellites No picture on TV set Intermittent picture for short intervals System works at rest but not on the move System will not find satellite Snowy television picture Picture jumbled, parts missing, freezing...

  • Page 49: Blown Fuse Or Improper Wiring

    A Guide to TracVision R5/R4 4.1.1 Blown Fuse or Improper Wiring If the antenna unit is installed but entirely non-responsive, there are three key factors to check as part of the troubleshooting process: 1. Blown Fuse – The antenna unit is equipped with two fuses mounted on its CPU Board.

  • Page 50: Dew Or Rain Pooling On Dome

    4.1.4 Dew or Rain Pooling on Dome Dew or rain can occasionally pool on the top of the radome. While this moisture will usually be dispersed when the vehicle is in motion, it can disrupt the signal while the vehicle is at rest. This issue can be minimized with two approaches: 1.

  • Page 51: Incorrect Or Loose Rf Connectors

    4.1.9 Stationary Use Only (TracVision R4 only) The TracVision R4 antenna was designed for stationary use only. As such, the antenna will track the desired satellite while your vehicle is parked, but not while the vehicle is in motion.

  • Page 52: Antenna Gyro And Lnb Faults

    Antenna Gyro and LNB Faults Section 5, “Maintenance,” provides detailed instructions for authorized service personnel who may be required to replace TracVision R5/R4 components. The TracVision R4 does not include an antenna gyro. Computer Diagnostics TracVision R5/R4 has been designed to provide diagnostic readouts on a PC with a RS-232 serial communication port.
  • Page 53 A Guide to TracVision R5/R4 3. Apply power to the TracVision R5/R4 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup.

  • Page 54: Maintenance

    Maintenance Warranty/Service Information For information on KVH warranty, repair, and liability policies, please refer to the complete warranty statement provided with your KVH product. If you have any questions, please call your local authorized dealer/installer or distributor, or contact KVH or KVH Europe directly.

  • Page 55: Replaceable Parts

    Replacement part numbers for units that can be serviced in the field are listed in Table 5-1. These parts may be obtained from any KVH authorized dealer/distributor. Part Name Baseplate Assembly (TracVision R5) Baseplate Assembly (TracVision R4) Radome Assembly (TracVision R5) Radome Assembly (TracVision R4) Data/Power Cable RF Cable...

  • Page 56: Field Replaceable Unit Procedures

    Field Replaceable Unit Procedures The following subsections provide detailed procedures for repairing or swapping out field replaceable units. The procedures refer to labeled items presented on the following diagrams. PCB Cover Rotating Plate Antenna Gyro (TracVision R5 only) Linear Actuator 54-0157 Rev.
  • Page 57 A Guide to TracVision R5/R4 Figure 5-3 Antenna Assembly TracVision R5 only Antenna Gyro Cable Locking Nuts and Washers Antenna Gyro Antenna Gyro Figure 5-4 Close-up of RF Detector and PCB Antenna Gyro Cable (TracVision R5 only) Reflector Bracket Gasket RF Board Cable Clamp Screw Cable Clamp...

  • Page 58: Pcb Removal And Replacement

    5.4.1 PCB Removal and Replacement Estimated Time to Repair: ⁄ hour The microprocessor PCB assembly is protected by a cover fastened to the rotating plate – Fig. 5-1. The cover must be removed to gain access to the main power fuses and the PCB assembly.

  • Page 59: Rf Detector/Dvb Decoder

    A Guide to TracVision R5/R4 Figure 5-6 PCB and RF Detector Board Connector Locations Limit Switches Gyro (TracVision R5 only) RF Board When replacing the PCB cover, be careful not to pinch any cables. RF Connector to IRD RF Board RF Connector to LNB Elevation Motor 7.

  • Page 60: Antenna Gyro Assembly (Tracvision R5 Only)

    5. Remove the 4 standoffs – Fig. 5-1. Remove the RF Detector PCB from the rotating plate. 6. Installation of the replacement RF Detector is the reverse of this procedure. Be sure that the RF cables are restored to their original positions. Be sure that the center conductor pin is centered in the connector before tightening the collar.

  • Page 61: Antenna Lnb Replacement

    A Guide to TracVision R5/R4 The LNB receives power from the reciever via the RF Detector PCB. Be certain that the receiver is disconnected from its power source before removing or reconnecting the LNB. Figure 5-7 LNB Skew Angle Setting (European Systems Only) Skew Angles LNB Clamp...

  • Page 62: Preparation For Shipment

    Preparation for Shipment If it is necessary to repack the antenna unit for shipment, the shipping restraints removed during installation must be replaced. Follow these steps to reinstall the restraints. 1. Remove the radome. 2. Rotate the antenna unit so that the LNB is facing away from the baseplate connectors.

  • Page 63: Appendix A System Specifications

    Appendix A System Specifications Physical Characteristics Power 11-16 volts DC @ 2.5 amps nominal, 3.5 amps peak Dimensions/Weight 32" (81 cm) wide x 14.8" (38 cm) high, 33 lbs (15 kg) European system: Single output N. American system: Dual output Tracking (TracVision R5 only) Better than 30 Maintenance Port...

  • Page 64: Appendix B Switchplate Template

    Switchplate Template Appendix B Switchplate Template 54-0157 Rev. H...
  • Page 65 Kokkedal Industripark 2B 2980 Kokkedal Denmark Phone: +1 401 847-3327 Fax: +1 401 849-0045 Phone: +45 45 160 180 Fax: +45 45 160 181 E-mail: info@kvh.com Internet: www.kvh.com E-mail: info@kvh.dk Internet: www.kvh.com ® and TracVision ® are registered trademarks of KVH Industries, Inc.

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