KVH Industries TracVision R6 DX User Manual
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KVH Industries TracVision R6 DX User Manual

Satellite tv antenna system
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TracVision R6 - DX Version

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  • Page 1 TracVision R6 - DX Version...
  • Page 2 Fax: +1 401 849-0045 E-mail: info@kvh.com Internet: www.kvh.com If you have any comments regarding this manual, please e-mail them to manuals@kvh.com. Your input is greatly appreciated! KVH Part # 54-0491 Rev. C © 2007-2008, KVH Industries, Inc., All rights reserved. U.S. Patents Pending...
  • Page 3 Trademark Information TracVision, KVH, and the unique light-colored dome with contrasting baseplate are registered trademarks of KVH Industries, Inc. DVB (Digital Video Broadcasting) is a registered trademark of the DVB Project. DIRECTV is an official trademark of DIRECTV, Inc. DISH Network is an official trademark of EchoStar Communications Corporation.

  • Page 4: Table Of Contents

    TracVision R6DX User’s Guide Table of Contents Table of Contents Introduction Using this Manual ................3 System Overview................5 Operation Receiving Satellite TV Signals ............11 Turning the System On/Off ..............12 Understanding the Status Screen............13 Switching Satellites.................14 Changing the Satellite Switching Mode...........16 Product Care ..................17 System Preferences Turning DewShield On/Off ...............21 Adjusting the Display Brightness.............22...
  • Page 5 TracVision R6DX User’s Guide Table of Contents Troubleshooting Five Simple Checks................39 System Status Lights ...............40 Error Messages................42 Running the Diagnostics Test ............43 Viewing System Information ............45 Technical Support................47 Wiring Diagrams Wiring Diagram - 1 Receiver............51 Wiring Diagram - 2 Receivers ............52 Wiring Diagram - 3 Receivers ............53 Wiring Diagram - 1 Receiver and 1 DVR ..........54 Menus Quick Reference Guide...
  • Page 6 TracVision R6DX User’s Guide Chapter 1 - Introduction 1. Introduction This chapter provides a basic overview of this manual and your TracVision system. Contents Using this Manual.............. 3 System Overview............... 5...

  • Page 7: Introduction

    TracVision R6DX User’s Guide Chapter 1 - Introduction Using this Manual This manual provides complete operation, setup, and troubleshooting information for your TracVision system. Who Should Use This Manual The user should refer to the “Operation” and “System Preferences” chapters to learn how to operate the system. The user, installer, or servicing technician should refer to the “Setup”...

  • Page 8: System Overview

    TracVision R6DX User’s Guide Chapter 1 - Introduction Typographical Conventions This manual uses the following typographical conventions: Text Example Description SELECT SATELLITES Text as it appears on the interface box display; also denotes receiver remote control buttons “System Overview” on Cross-reference to another chapter in page the manual or to a website...

  • Page 9: System Overview

    TracVision R6DX User’s Guide Chapter 1 - Introduction System Overview Your TracVision R6DX is a state-of-the-art, actively stabilized antenna system that delivers live satellite TV to your mobile audio/video entertainment system. A basic system is illustrated below. Detailed wiring diagrams are provided in “Appendix A”...
  • Page 10 TracVision R6DX User’s Guide Chapter 1 - Introduction System Components The TracVision R6DX system includes the following components: The antenna uses integrated DVB technology to quickly acquire and track the correct satellite, switch between satellites, and send TV signals to the interface box. Internal gyros allow the antenna to track the satellite at all times, even while you’re on the move!
  • Page 11 TracVision R6DX User’s Guide Chapter 1 - Introduction DISH Network Configuration If you purchased the DISH Network configuration, a DISH HD receiver is provided with your system.* No additional N E T W O R K components are necessary! You can receive both high-definition (HD) and standard- definition programming from three DISH network satellites: 119, 110, and either 61 or...

  • Page 12: Operation

    TracVision R6DX User’s Guide Chapter 2 - Operation 2. Operation This chapter explains everything you need to know to operate the TracVision R6DX system. Contents Receiving Satellite TV Signals ......... 11 Turning the System On/Off ..........12 Understanding the Status Screen........13 Switching Satellites............

  • Page 13: Receiving Satellite Tv Signals

    TracVision R6DX User’s Guide Chapter 2 - Operation Receiving Satellite TV Signals Television satellites are located in fixed positions above the Earth’s equator and beam TV signals down to certain regions of the planet (not worldwide). To receive TV signals from a satellite, you must be located within that satellite’s unique coverage area.

  • Page 14: Turning The System On/Off

    TracVision R6DX User’s Guide Chapter 2 - Operation Turning the System On/Off Since the interface box supplies power to the antenna, you can turn the antenna on or off using the interface box Power switch. Turning On the System Follow the steps below to turn on your TracVision system. 1.

  • Page 15: Understanding The Status Screen

    TracVision R6DX User’s Guide Chapter 2 - Operation Understanding the Status Screen Following startup, the interface box displays the current system status. Figure 7 Interface Box Status Screen Antenna Service Satellite State Signal Strength TRACKING DTV 119 TRI-SAT AUTO MODE Operating Mode Screen Field...

  • Page 16: Switching Satellites

    TracVision R6DX User’s Guide Chapter 2 - Operation Switching Satellites If your system is set up to track multiple satellites, you can easily switch between them. Use the switching method that applies to your particular setup. You can identify the current satellite switching method by the format of the status screen: Status Screen Example Satellite Switching Method...
  • Page 17 TracVision R6DX User’s Guide Chapter 2 - Operation Automatic Switching All operating modes provide automatic satellite switching using the primary receiver (the receiver connected to the “Unstacked Output” jack on the interface box). The antenna will automatically switch satellites as you change channels using the primary receiver’s remote. NOTE: The receiver might take up to 30 seconds to display video when changing channels, switching between satellites, and/or switching between standard-definition and high-definition channels.

  • Page 18: Changing The Satellite Switching Mode

    TracVision R6DX User’s Guide Chapter 2 - Operation Changing the Satellite Switching Mode Unless your system is set up in Manual mode, the antenna will automatically switch satellites as you change channels using the receiver’s remote control. However, if you want to manually select a satellite for some reason, the interface box allows you to switch from automatic to manual switching.

  • Page 19: Product Care

    TracVision R6DX User’s Guide Chapter 2 - Operation Product Care Please consider the following antenna care guidelines for maintaining peak performance: • Periodically wash the exterior of the antenna dome with fresh water and mild detergent. Avoid harsh cleansers and volatile solvents (such as acetone) and do not spray the dome directly with high-pressure water.

  • Page 20: System Preferences

    TracVision R6DX User’s Guide Chapter 3 - System Preferences 3. System Preferences This chapter explains how to change the DewShield and brightness settings. Contents Turning DewShield On/Off ..........21 Adjusting the Display Brightness........22...

  • Page 21: Turning Dewshield On/Off

    TracVision R6DX User’s Guide Chapter 3 - System Preferences Turning DewShield On/Off This revolutionary feature keeps the antenna dome clear of dew, ensuring optimum reception of satellite TV signals (moisture weakens signals). Follow the steps in the flowchart below if you need to change the current DewShield setting.

  • Page 22: Adjusting The Display Brightness

    TracVision R6DX User’s Guide Chapter 3 - System Preferences Adjusting the Display Brightness Follow the steps in the flowchart below if you need to adjust the brightness of the interface box display. Figure 10 Brightness Setting Press MENUS until BRIGHTNESS is displayed. Press CHANGE until BRIGHTNESS= HIGH the desired setting is...

  • Page 23: Setup

    TracVision R6DX User’s Guide Chapter 4 - Setup 4. Setup When you turn on the TracVision R6DX system for the first time, the interface box displays SYSTEM NEEDS SETUP. This chapter explains how to set up the system for your desired satellite TV service. Contents DIRECTV Setup..............

  • Page 24: Directv Setup

    TracVision R6DX User’s Guide Chapter 4 - Setup DIRECTV Setup You can set up the system for any one of the following DIRECTV operating modes: Mode Satellites Tracked Tri-Sat Auto 101, 110, and 119 Tri-Sat Pairs 101, 110, and 119 (Not Used) Dual-Sat 101 and 119...
  • Page 25 TracVision R6DX User’s Guide Chapter 4 - Setup Figure 11 DIRECTV Setup TRACKING DTV 101 Press any button to begin. SYSTEM NEEDS SETUP SERVICE= DIRECTV? CHANGE ACCEPT Press CHANGE until MODE= TRI-SAT AUTO? desired mode displays; CHANGE ACCEPT then press ACCEPT. MODE= TRI-SAT PAIRS? CHANGE ACCEPT...

  • Page 26: Dish Network Setup

    TracVision R6DX User’s Guide Chapter 4 - Setup DISH Network Setup You can set up the system for any one of the following DISH Network operating modes: Mode Satellites Tracked N E T W O R K DISH 1000/129 119, 110, and 129 DISH 1000/61 119, 110, and 61 DISH 500...
  • Page 27 TracVision R6DX User’s Guide Chapter 4 - Setup Step 1 - Set the Operating Mode in the Antenna Follow the steps in Figure 13 to set up the antenna for your selected DISH Network operating mode. Then keep the antenna turned on for the next step.
  • Page 28 TracVision R6DX User’s Guide Chapter 4 - Setup Step 2 - Run Receiver Check Switch Tests To configure the primary receiver for your selected DISH Network mode and automatic satellite switching, you need to run two Check Switch tests on the receiver. The first Check Switch test finds the correct satellites;...
  • Page 29 TracVision R6DX User’s Guide Chapter 4 - Setup Figure 14 Expected Check Switch Results DISH 1000/129 Results Port Satellite Trans Reception Verified Status SW64 Switch DISH 1000/61 Results Port Satellite Trans Reception Verified Status SW64 Switch DISH 500 Results Input Satellite Even Even...

  • Page 30: Expressvu Setup

    TracVision R6DX User’s Guide Chapter 4 - Setup ExpressVu Setup You can set up the system for any one of the following ExpressVu operating modes: Mode Satellites Tracked Dual-Sat 91 and 82 Single-Sat 91 only Step 1 - Set the Operating Mode in the Antenna Follow the steps in Figure 15 to set up the antenna for your selected ExpressVu operating mode.
  • Page 31 TracVision R6DX User’s Guide Chapter 4 - Setup Step 2 - Run Receiver Check Switch Tests To configure the primary receiver for your selected ExpressVu mode and automatic satellite switching, you need to run two Check Switch tests on the receiver. The first Check Switch test finds the correct satellites;...
  • Page 32 TracVision R6DX User’s Guide Chapter 4 - Setup 8. Refer to the table in Figure 16 and verify the values displayed on your TV match those required for your selected satellite TV service. If your values match: Exit the menu and allow the receiver to download the program guide.

  • Page 33: Manual Mode Setup

    TracVision R6DX User’s Guide Chapter 4 - Setup Manual Mode Setup If none of the automatic modes described earlier include all of the satellites you wish to track, you can set up the system in Manual mode to track up to five satellites of your choice. You will then be able to switch between these satellites using the buttons on the interface box.

  • Page 34: Resetting The System To Change Setup

    TracVision R6DX User’s Guide Chapter 4 - Setup Resetting the System to Change Setup If you need to change the antenna’s setup to receive a different satellite TV service and/or track a different satellite, follow the steps in Figure 18 to reset the system. Once the system has reset to its factory conditions, you will be able to set up the system as described earlier in this section.

  • Page 35: Troubleshooting

    TracVision R6DX User’s Guide Chapter 5 - Troubleshooting 5. Troubleshooting This chapter identifies potential problems along with their possible causes and solutions. It also explains how to get technical support. Contents Five Simple Checks ............39 System Status Lights............40 Error Messages ...............

  • Page 36: Five Simple Checks

    TracVision R6DX User’s Guide Chapter 5 - Troubleshooting Five Simple Checks If you are experiencing a problem receiving satellite TV with your TracVision R6DX, perform the five simple checks below. If none of these are the problem, check the status lights on the interface box and/ or perform a diagnostics test, as explained in “System Status Lights”...

  • Page 37: System Status Lights

    TracVision R6DX User’s Guide Chapter 5 - Troubleshooting System Status Lights Three status lights on the front of the interface box indicate the current status of the system and can help you identify problems (see Figure 19). Figure 19 System Status Lights Status Lights During normal operation, all three status lights should be lit green.
  • Page 38 TracVision R6DX User’s Guide Chapter 5 - Troubleshooting RECEIVER Light The table below explains what the RECEIVER light indicates. Light is... Indicates Description Green Good communications with receiver No communications with receiver; Orange No comm receiver is off or disconnected Orange, Overload or short circuit detected Overload...

  • Page 39: Error Messages

    TracVision R6DX User’s Guide Chapter 5 - Troubleshooting Error Messages The table below lists possible error messages and the appropriate corrective action. Warning Description The interface box and antenna SYSTEM SAT MISMATCH are out of sync. Just press PRESS TO FIX ACCEPT to synchronize.

  • Page 40: Running The Diagnostics Test

    TracVision R6DX User’s Guide Chapter 5 - Troubleshooting Running the Diagnostics Test In addition to the front panel status lights, the interface box includes a self-test function within its Diagnostics menu. Follow the steps in Figure 20 to perform a diagnostic test. For information on diagnostic test results, see “Diagnostic Test Results”...
  • Page 41 TracVision R6DX User’s Guide Chapter 5 - Troubleshooting Diagnostic Test Results The table below lists all of the status messages. Status Message Description Antenna status: Idle, Initializing, ANTENNA: TRACKING Searching, Tracking, or Error PRESS TO CONTINUE Name of the currently selected SATELLITE: 119 satellite PRESS...

  • Page 42: Viewing System Information

    Press MENUS until SYSTEM RESET= NO SHOW SYS INFO=NO NEXT MENU CHANGE is displayed. SHOW SYS INFO= NO NEXT MENU CHANGE SHOW SYS INFO= YES? CHANGE ACCEPT Press MENUS to scroll KVH INDUSTRIES through the system PRESS TO CONTINUE information screens.
  • Page 43 TracVision R6DX User’s Guide Chapter 5 - Troubleshooting System Information Results The table below lists all of the status information messages. Information Message Description Model of TracVision Antenna TRACVISION R6 PRESS TO CONTINUE Version of antenna main SYS SW: 1.2 software PRESS TO CONTINUE...

  • Page 44: Technical Support

    TracVision R6DX User’s Guide Chapter 5 - Troubleshooting Technical Support The TracVision R6DX system is a sophisticated electronic device; only KVH-authorized technicians have the tools and expertise necessary to diagnose and repair a system fault. Therefore, if you experience an operating problem or require technical assistance, please call or visit your local authorized TracVision dealer or distributor.
  • Page 45 TracVision R6DX User’s Guide Appendix A - Wiring Diagrams Appendix A Wiring Diagrams This appendix provides wiring diagrams for DISH Network, ExpressVu, and Dual-Sat DIRECTV configurations. NOTE: Wiring diagrams for Tri-Sat DIRECTV configurations are provided in the instructions that came with the Tri-Sat AutoSwitch kit. Contents Wiring Diagram - 1 Receivers..........

  • Page 46: Wiring Diagrams

    TracVision R6DX User’s Guide Appendix A - Wiring Diagrams Wiring Diagram - 1 Receiver To Antenna Interface Box Satellite TV Receiver (Primary) TV ANT/CABLE IN OUT TO TV SATELLITE IN AUDIO VIDEO S-VIDEO PHONE JACK SATELLITE IN...

  • Page 47: Wiring Diagram - 2 Receivers

    TracVision R6DX User’s Guide Appendix A - Wiring Diagrams Wiring Diagram - 2 Receivers To Antenna Interface Box Satellite TV Receiver (Primary) TV ANT/CABLE IN OUT TO TV SATELLITE IN AUDIO VIDEO S-VIDEO PHONE JACK SATELLITE IN This receiver controls satellite selection NOT USED INPUT...

  • Page 48: Wiring Diagram - 3 Receivers

    TracVision R6DX User’s Guide Appendix A - Wiring Diagrams Wiring Diagram - 3 Receivers To Antenna Interface Box Satellite TV Receiver (Primary) TV ANT/CABLE IN INPUT Destacker OUT TO TV SATELLITE IN AUDIO VIDEO S-VIDEO PHONE JACK SATELLITE IN To RECEIVER This receiver controls To TV satellite selection...

  • Page 49: Wiring Diagram - 1 Receiver And 1 Dvr

    TracVision R6DX User’s Guide Appendix A - Wiring Diagrams Wiring Diagram - 1 Receiver and 1 DVR To Antenna Interface Box Satellite TV Receiver (Primary) TV ANT/CABLE IN Destacker INPUT OUT TO TV To RECEIVER SATELLITE IN AUDIO VIDEO S-VIDEO PHONE JACK To TV SATELLITE IN...

  • Page 50: Menus Quick Reference Guide

    TracVision R6DX User’s Guide Appendix B - Menus Quick Reference Guide Appendix B Menus Quick Reference Guide This appendix provides a quick reference guide to the interface box menu structure Contents Interface Box Menus............57...

  • Page 51: Interface Box Menus

    TracVision R6DX User’s Guide Appendix B - Menus Quick Reference Guide Interface Box Menus Press EXIT at any time to exit the menu DEW SHIELD= AUTO NEXT MENU CHANGE AUTO - OFF BRIGHTNESS= HIGH NEXT MENU CHANGE HIGH - MEDIUM - LOW DIAGNOSTICS= NO NEXT MENU CHANGE...
  • Page 52 Phone: +1 401 847-3327 Fax: +1 401 849-0045 Phone: +45 45 160 180 Fax: +45 45 160 181 E-mail: info@kvh.com Internet: www.kvh.com E-mail: info@kvh.dk Internet: www.kvh.com © Copyright 2008 KVH Industries Inc. KVH, TracVision, and TracPhone are registered trademarks of KVH Industries Inc.

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