In Case Of Difficulty - AT&T 1070 User Manual

Appendix J

In case of difficulty

There is no dial tone.
I cannot dial out.
• Check to make sure that each telephone set
has a unique extension number. If the sets
receive AC power at the same time, either at
initial installation or after a power failure, the
extension numbers may be the
the EXTENSION NUMBER section on page 32 of
the installation guide.
• First, try all the suggestions of My telephone
appears to be dead on page 78.
• The telephone line cord might be malfunctioning.
Try installing a new telephone line cord.
• Disconnect the telephone base from the telephone
jack and connect a different telephone. If there
is no dial tone on the telephone either, the
problem is in your wiring or local service. Contact
your local telephone company.
• Make sure a line is selected. Press a line button
or speakphone.
• Make sure the [HOLD] key is not pressed.
• If there is no dial tone when the [HEADSET] key
is pressed, make sure the headset is firmly con-
nected in the HEADSET jack.
• First, try all the above suggestions in There is
no dial tone on this page.
• Make sure there is a dial tone before dialing. It is
normal if the telephone takes a second or two to
synchronize before producing a dial tone. Wait an
extra second before dialing.
• Check that all the telephones connected to the
same telephone line are hung up.
• Make sure the telephone is set to the correct
dial mode (pulse dial or tone dial) for the service
in your area. Refer to the TONE/PULSE section
on page 36 of the installation guide to set the dial
mode.
79
same. Refer to