AT&T 1080 User Manual

AT&T 1080 User Manual

At&t user manual telephone 1080
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10:01AM
11/23
00:30
10:01AM
11/23
EXT 11
INTERCOM TO
PAGE
10:01AM
11/23
EXT 11
INTERCOM TO 12
10:01AM
11/23
EXT 11
TRANSFER LINE #1
TO 12
10:01AM
11/23
EXT 12
TRANSFER FROM 11
Telephone operation

Call transfer

Transfer a call and speak to the receiving party
While on a call:
1. Press [INTERCOM]. The outside call will
automatically be put on hold, and you will see
INTERCOM TO XX, with XX being the destination
extension number.
2. Press the one-touch button for the extension to
which you're transferring the call.
-OR-
Dial the extension number to which you're
transferring the call. You will see the extension
number in the third line of the display.
3. When the other party answers by pressing
[INTERCOM], you can announce the call.
4. Press [TRANSFER].
5. Hang up.
NOTE: If you do not dial an extension num-
ber within 10 seconds, the transfer is automati-
cally canceled. The call is still on hold. Press the
corresponding LINE key to resume the call.
Answer a transferred call
When you hear a long transfer ring, pick up the
handset or press the [LINE] button of the call to
use the speakerphone or headset.
24

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Table of Contents
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Summary of Contents for AT&T 1080

  • Page 1: Call Transfer

    10:01AM 11/23 00:30 10:01AM 11/23 EXT 11 INTERCOM TO PAGE 10:01AM 11/23 EXT 11 INTERCOM TO 12 10:01AM 11/23 EXT 11 TRANSFER LINE #1 TO 12 10:01AM 11/23 EXT 12 TRANSFER FROM 11 Telephone operation Call transfer Transfer a call and speak to the receiving party While on a call: 1.
  • Page 2: Intercom Overview

    This 1080 telephone is fully compatible with any AT&T Four-Line Small Business System Speakerphone 1070 or 1040 phones you may have installed. You can use a total of 16 1080/1070/1040 phones together as extensions in your phone system. Each individual phone in your telephone system MUST be assigned a unique extension number for the intercom feature to work.
  • Page 3 10:01AM 11/23 EXT 11 INTERCOM TO PAGE 10:01AM 11/23 EXT 11 INTERCOM TO 12 Intercom operation Intercom Use this feature for calls between system phones. Make an intercom call with the handset 1. If One-touch preference is set to INTERCOM (page 35), skip to step 2.
  • Page 4 10:01AM 11/23 EXT 11 INTERCOM TO PAGE 10:01AM 11/23 EXT 11 INTERCOM TO 12 Intercom operation Intercom Make an intercom call with the speakerphone or headset With the handset in the telephone base: 1. If One-touch preference is set to INTERCOM, skip to step 2.
  • Page 5: Answer An Intercom Call

    10:01AM 11/23 EXT 12 INTERCOM FROM 11 Intercom operation Intercom Answer an intercom call When you receive an intercom call, you will hear a repeating double-ring pattern and your screen will display INTERCOM FROM with the extension number of the caller. Answer the intercom call by lifting the handset, or by pressing [INTERCOM], [ SPEAKER] or [HEADSET] to take the call hands-free.
  • Page 6: Voice Page

    10:01AM 11/23 EXT 11 INTERCOM TO PAGE 10:01AM 11/23 EXT 11 PAGING INTERCOM 10:01AM 11/23 EXT 11 PAGE 12 Intercom operation Voice page Page a specific extension (single-phone page) Sends your voice to the speaker of the destination phone. The person you’ve called may be able to respond just by talking.
  • Page 7 10:01AM 11/23 EXT 12 PAGE FROM 11 Intercom operation Voice page Answer a single-phone page Auto-mute off When your extension receives a page, the phone beeps and the speakerphone is automatically activated. Answer the call simply by speaking. If you are on the headset, you can answer the page by pressing [HEADSET] and speaking through the microphone of the headset.
  • Page 8 10:01AM 11/23 EXT 11 INTERCOM TO PAGE ALL 10:01AM 11/23 EXT 11 PAGE ALL Intercom operation Voice page Page all (system-wide page) Sends your voice to the speakers of all phones in the system. 1. Press [INTERCOM] then [ ] to show PAGE ALL. 2.
  • Page 9 10:01AM 11/23 EXT 12 PAGE ALL FROM 11 [ENTER]: ANSWER 10:01AM 11/23 EXT 12 INTERCOM FROM 11 Intercom operation Voice page Answer a system-wide page NOTE: Only one extension can answer a system- wide page. When you receive a system-wide page, your phone beeps and the screen shows PAGE ALL FROM XX, with XX being the originating extension number.
  • Page 10 10:01AM 11/23 EXT 11 PAGING INTERCOM 10:01AM 11/23 EXT 11 PAGE 12 Intercom operation Voice page Room monitor Make a single-page call to a system phone to monitor the sounds from that room. To use the room monitor feature, the destination telephone auto- mute feature must be turned off (page 35 of the installation guide).
  • Page 11: One-Touch Overview

    NOTE: The one-touch buttons are also used to place intercom calls. See Intercom operation beginning on page 25 for details. One-touch setup and operation One-touch overview This telephone has 32 one-touch locations (speed dial locations) where you can store phone numbers you wish to dial using fewer keys than usual.
  • Page 12: One Touch

    ONE TOUCH TELEPHONE PREFERENCE One-touch setup and operation One touch Assign the buttons on the right side of the phone, the one-touch keys, as intercom or outside call shortcut keys, and enter and view the outside phone numbers. PREFERENCE Assign the one-touch keys as intercom or outside- call shortcut keys.
  • Page 13: One-Touch Storage

    PROGRAM (ENTER NUMBER) PAUSE One-touch setup and operation One-touch storage 1. Press [ENTER]. The screen displays ONE TOUCH. 2. Press [ENTER]. 3. Press [ ] or [ ] repeatedly until you see PROGRAM. 4. Press [ENTER]. The screen includes (ENTER NUMBER).
  • Page 14 One-touch setup and operation One-touch storage continued from previous page 6. Press the desired one-touch key to store the telephone number in the normal location. -OR- [LOWER], Press then the desired one-touch key to store the telephone number in the lower location.
  • Page 15: To Dial A One-Touch Number

    One-touch setup and operation To dial a one-touch number This phone comes with one-touch preference preset to INTERCOM. NOTE: To change the one-touch preference, see PREFERENCE on page 35. If one-touch preference is set to INTERCOM: 1. Lift the handset. -OR- Press [ SPEAKER].
  • Page 16: To View Or Delete A One-Touch Number

    VIEW SPD#15 5550100 CANCEL Normal location: SPD# 1-16 Lower Location: SPD# 17-32 One-touch setup and operation To view or delete a one-touch number To view a one-touch number 1. Press [ENTER]. 2. Press [ ] or [ ] until you see ONE TOUCH. Press [ENTER].
  • Page 17: To Modify A One-Touch Number

    VIEW SPD#01 5550100 MODIFY One-touch setup and operation To modify a one-touch number 1. When a one-touch telephone number is displayed, press [ ] or [ ] to highlight MODIFY. 2. Press [ENTER]. 3. Press the dialpad keys to enter up to 24 digits. •...
  • Page 18 One-touch setup and operation To modify a one-touch number continued from previous page 4. Press the desired one-touch key to store the telephone number in a location. -OR- Press [LOWER], then the desired one-touch key to store the telephone number in the lower location.
  • Page 19: Directory Overview

    Directory Directory overview Pat Williams This 1080 telephone can store up to 200 names 5550100 and phone numbers in the directory. Names can have up to 16 characters and numbers can have 24 digits. Because directory entries are stored in alphabetical order, you may wish to enter names with the last name first.
  • Page 20 DIRECTORY VIEW ENTRIES DIRECTORY ADD ENTRY (ENTER NAME) DONE Pat Williams DONE Directory Store a name and number in the directory 1. Press [DIR] to begin working with the directory. 2. Press [ ] until the screen includes ADD ENTRY. 3.
  • Page 21 Pat Williams (ENTER NUMBER) DONE Pat Williams 5550100 DONE Pat Williams 5550100 SAVED! DIRECTORY ADD ENTRY Pat Williams 5550100 PAUSE Directory Store a name and number in the directory continued from previous page 6. Use the dial pad keys to enter the desired phone number.
  • Page 22 Pat Williams 5550100 TONE Pat Williams 5550100 FLASH Directory Store a name and number in the directory Store a temporary tone signal in a directory number If you have dial pulse (rotary) service, you can store tone signals in a directory number. You may need tone signals to use bank-by-phone and other services.
  • Page 23: Review Directory Entries

    DIRECTORY VIEW ENTRIES Andrew 5556789 Barbara 5559876 Directory Review directory entries 1. Press [DIR] and then [ENTER] to begin working with the directory entries. 2. Press [ ] or [ ] to scroll through the directory entries. -OR- Press the dial pad key for the first character of the entry you wish to review until the character you are looking for is displayed.
  • Page 24: Edit A Directory Entry

    Pat Williams 5550100 Pat Williams 5550100 MODIFY DONE 5554321 DONE 5554321 SAVED ! Directory Edit a directory entry When any directory entry is displayed, to edit the entry: 1. Press [ENTER]. 2. Press [ ] or [ ] to scroll to MODIFY. Press [ENTER] to edit the name.
  • Page 25: Dial And Remove An Entry From The Directory

    Pat Williams 5550100 DIAL Pat Williams 5550100 REMOVED! Directory Dial and remove an entry from the directory Dial a number from the directory 1. Find the entry for the number you wish to call by following the directions under Review directory entries on page 46.
  • Page 26: Remove All Entries From The Directory

    DIRECTORY END OF LIST DIRECTORY REMOVE ALL? DIRECTORY ALL REMOVED ! Pat Williams 5550100 COPY TO 1-TOUCH Pat Williams 5550100 PRESS 1-TOUCH Pat Williams 5550100 SAVED! SPD#01 Directory Remove all entries from the directory 1. Press [DIR] to begin working with the directory. 2.
  • Page 27: Caller Id Operation

    Caller ID operation Caller ID operation About caller ID This telephone has a Caller ID feature that works with caller identification service provided by your local telephone company. There is a fee for this service, and it may not be available in all areas. This telephone can provide information only if both you and the caller are in areas offering caller identification service, and if both telephone companies use compatible equipment.
  • Page 28 RING! 10:01AM 11/23 :01AM 11/23 CHRISTINE SMTH 19085550100 LONG DISTANCE A long distance call NOTE: Caller ID features will work only if both you and the caller are in areas offering caller ID ser- vice, and if both tele- phone companies use compatible equipment.
  • Page 29: Display Screen Messages

    RING! 10:01AM 11/23 :01AM 11/23 CHRISTINE SMITH 5550100 Display screen messages Display: PRIVATE NAME PRIVATE NUMBER UNkNOWN NAME UNkNOWN NUMBER OUT OF AREA Caller ID operation Caller ID operation Calls received on two or more lines simultaneously Your screen can display the caller ID information for only one call at a time, but you can switch between the information for two or more ringing lines by pressing [ ] or [ ].
  • Page 30: Call History

    10:01AM 11/23 CHRISTINE SMITH 19085550100 CL#050 NOTE: Caller ID fea- tures will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment. 10: 01 AM 11/23 EXT 11 CID: 50/200 DTAD: 05/10 Number of total calls...
  • Page 31: Reviewing The Call History And Returning Calls

    CALL HISTORY 200 CALLS 050 NEW 10:31AM 11/23 Pat Williams 18095551234 CL#200 NEW 10:21AM 11/23 Jeffrey Adams 5559876 CL#199 NEW 10:11AM 11/23 Chris Thompson 5550100 CL#198 NEW 10:11AM 11/23 Chris Thompson 5550100 DIAL NOTE: While review- ing the numbers in the redial stack, if you want to place a new call other than the displayed...
  • Page 32: To Delete An Entry Or All Entries

    10:11AM 11/23 Chris Thompson 9085550100 DIAL ALTERNATE 9085550100 19085550100 15550100 550100 10:11AM 11/23 Chris Thompson 5550100 CL #198 10:11AM 11/23 Chris Thompson 5550100 REMOVED! CALL HISTORY 200 CALLS 050 NEW CALL HISTORY 200 CALLS 050 NEW REMOVE ALL? Caller ID operation To delete an entry or all entries Changing the format of the caller ID number You may need to add or remove the area code or a...
  • Page 33: To Store An Entry To The Directory Or A One-Touch Key

    10:11AM 11/23 Chris Thompson 5550100 CL #198 10:11AM 11/23 Chris Thompson 5550100 COPY TO DIR 10:11AM 11/23 Chris Thompson 5550100 CL #198 10:11AM 11/23 Chris Thompson 5550100 COPY TO 1-TOUCH 10:11AM 11/23 Chris Thompson 5550100 PRESS 1-TOUCH Caller ID operation To store an entry to the directory or a one-touch key To save an entry to the directory...
  • Page 34: Call Waiting And Message Waiting

    (CALL WAITING) L1 Chris Thompson 5550100 10:01AM 11/23 EXT 11 CID: 100/98 COVM DTAD:16/20 1 34 Caller ID operation Call waiting and message waiting CID with call waiting If you subscribe to caller ID with call waiting service and you receive a call waiting call, not only will you hear the normal call waiting tone, but (CALL WAITING) will be displayed in the top line of the screen.
  • Page 35: Covm Reset

    10:01AM 11/23 EXT 11 CID:50/200 COVM DTAD:16/20 1234 COVM RESET L1 COVM RESET COVM RESET Use this feature when the phone display and NEW CALL light indicate there is voice mail when you have none. You may have accessed your voice mail from a remote location (while away from the phone).
  • Page 36: About The Auto Attendant And Message Recording

    MAILBOX and DTAD SETUP. See pages 52 and 57 of your user’s manual. Incoming messages If this 1080 telephone is not set up as an auto attendant, it will store only private messages. If this 1080 phone is an auto attendant, it can also store three kinds of messages in three separate lists, private messages, central messages or system extension messages.
  • Page 37: About Auto Attendant Operation

    (See Using multiple auto attendants on page 61 for further information.) Refer to page 46 of the installation guide to make a 1080 system telephone an auto attendant. Then see pages 46-51 to set its auto attendant answer delay time, operation time and record system announcements (day, night and directory announcements).
  • Page 38: Using Multiple Auto Attendants

    03:59PM 07/28 EXT 11 CID: 50/200 DTAD: 11/20 Total number Auto attendant of private is on messages Total number of central messages Auto attendant operation Using multiple auto attendants You may wish to set one or more additional phones to act as auto attendant(s) when the primary auto attendant is turned off or busy.
  • Page 39: Auto Attendant Sequence For Callers

    The twenty minutes restarts each time the same call is placed on hold. • If the memory is full or the auto attendant is turned off on the 1080 system extension mailbox, no extension messages can be recorded in the 1080 system extension mailbox.
  • Page 40: Auto Attendant Flow Chart

    Caller dials extension number AA plays “Calling that ...” and calls extension, which rings Person answers call? Extension = 1080 or 1070 or 1040 1070, 1040 1070’s or 1040’s mailbox answers and records SYS EXT message Caller dials [0]...
  • Page 41: Answering System Operation

    Answering system operation Answering system operation Incoming messages If this 1080 telephone is not set up as an auto attendant, it will store only private messages. If this 1080 phone is an auto attendant, it can store three kinds of messages in three separate lists: •...
  • Page 42: Dtad Setup

    ANSWER STATUS Follow the steps below so that the 1080 phone will record private messages (not the SYS EXT messages meant for the associated 1070 and 1040 phones). See page 65 for more information.
  • Page 43 DTAD SETUP 15 SEC ANSWER DELAY NOTE: For the auto attendant to work properly, you must make sure that the DTAD answer delay time is longer than the auto attendant answer delay time (page 58 of the installation guide). DTAD SETUP TOLL SAVER NOTE: If the toll saver feature is ON,...
  • Page 44 DTAD SETUP = 111 REMOTE CODE DTAD SETUP MESSAGE ALERT Answering system operation DTAD setup REMOTE CODE Select a three-digit number to allow remote access from another telephone (away from your home, page 59 of the installation guide) and internal access from the SYS EXT telephones (See 1070 or 1040 user's manual for details).
  • Page 45 DTAD SETUP 1 MINUTE MESSAGE LENGTH Answering system operation DTAD setup MESSAGE LENGTH Set the maximium length of recorded messages. You can select the maximum length for the messages callers can record. If you choose UNLIMITED, the caller can record a message of any length, up to the amount of time remaining for all messages, memos and announcements.
  • Page 46 Choose whether private incoming messages can be intercepted by other phones. Someone at the 1080 phone which is recording the message can always intercept the call. If DTAD intercept is on when a caller leaves a message, someone on another system telephone sharing the same line can answer the call by pressing the corresponding line key.
  • Page 47: Dtad Features

    DTAD FEATURE PRIVATE MSGS Answering system operation DTAD features Setup the answering system in DTAD FEATURE menu. The DTAD FEATURE menu allows you to: • Play or remove incoming private messages, and record your outgoing announcement for your private mailbox. •...
  • Page 48: Private Outgoing Announcement

    The private outgoing announcement is played to callers who do not go through the auto attendant. If the 1080 is not an auto attendant, or if a call comes in on its private line, or if the ANSWER DELAY is shorter than the AUTO ATT DELAY...
  • Page 49 PRIVATE OGM PLAY PRIVATE OGM PLAYING STOP PRIVATE OGM PLAYING REMOVE: REMOVE? PRIVATE OGM REMOVED! Answering system operation Private outgoing announcement To play your outgoing announcement 1 Press [DTAD]. 2. Press [ ] or [ ] until you see PRIVATE MSGS. Press [ENTER].
  • Page 50: Private Message Playback

    PRIVATE MSGS 16 MESSAGES PLAY NEW MSGS PRIVATE MSGS 20 MESSAGES PLAY ALL MSGS NOTE: The answer- ing system uses the AUTOMATIC MODE set on page 39 of the installation guide to play back messages. If the AUTOMATIC MODE is SPEAKERPHONE (default), use the speak- erphone to listen to mes- sages.
  • Page 51: Options During Message Playback

    PLAY ALL MSGS MESSAGE #03 PAUSE PRIVATE MSGS 20 MESSAGES REMOVE ALL MSGS PRIVATE MSGS 20 MESSAGES REMOVE ALL? Answering system operation Private message playback Options during message playback • To adjust the playback volume, press [ VOLUME] button. • To skip to the next message, press [ ]. •...
  • Page 52: To Record And Play Memos

    NOTE: If this tele- phone is a system exten- sion mailbox, its system extensions can access this telephone to record and play back their own memos (See the 1070 or 1040 user’s manual for details). DTAD FEATURE RECORD MEMO Microphone RECORD MEMO 00:30 RECORDING...
  • Page 53: To Record And Play Two-Way Conversations

    05:10PM 08/09 01:56 5550100 DTAD FEATURE RECORD CALL RECORD CALL 00:30 RECORDING STOP Answering system operation To record and play two-way conversations During an outside call, you can record the conversation as a private message in the answering system memory. It is saved, played back and deleted exactly like private incoming messages.
  • Page 54: Remote Access

    Answering system operation Remote access A three-digit security code is required to access your answering system from any touch-tone telephone on a different telephone line (away from your home). This code is pre-set at 111; see REMOTE CODE (page 59 of the installation guide) to change it.
  • Page 55 Answering system operation Remote access Play all messages [1] [*] Play new messages Replay current message and replay previous message Skip to next message Delete message(s) [#] [#] Delete all message(s) [#] [*] Stop Record a memo [9] to begin recording [8] to stop recording Play outgoing announcement...
  • Page 56: Central Message Playback

    Answering system operation Central message playback About central messages If the 1080 telephone is an auto attendant, callers can leave central messages by pressing [9]. Each central message can be up to one minute. NOTE: The telephone will play back the preset outgoing message "Hello.
  • Page 57 PLAY ALL MSGS MESSAGE #03 PAUSE CENTRAL MSGS 20 MESSAGES REMOVE ALL MSGS CENTRAL MSGS 20 MESSAGES REMOVE ALL? Answering system operation Central message playback Information about messages • When playback begins, you will hear the total number of new or all messages. •...
  • Page 58: Sys Ext Mailbox

    Answering system operation SYS EXT mailbox About system extension mailboxes If a 1080 telephone is an auto attendant, it can be a system extension (SYS EXT), mailbox for 1070 and 1040 telephones in the system. When the 1080 phone is a SYS EXT mailbox, it can answer calls transferred by the auto attendant system and record caller’s messages for its SYS EXT...
  • Page 59 SYS EXT mailbox REMOVE EXT MSGS Delete all messages for a specific 1070 or 1040 phone that uses this 1080 mailbox, or delete all 1070 and 1040 messages in this 1080 mailbox. To delete all messages from one SYS EXT telephone 1.
  • Page 60 If you subscribe to this service, you can use your 1080 telephone to see who’s calling even while you are on another call (as long as your caller is in an area with caller ID service and both telephone companies use compatible equipment).
  • Page 61 10 digits of the telephone number. Mailbox: A place to store answering system messages. The 1080 phone can have separate mailboxes for private messages, central messages, and system extension messages.
  • Page 62 Private message: Messages that did not come through the auto attendant. If the 1080 is not an auto attendant, or if it has a private line, or if the ANSWER DELAY is shorter than the AUTO ATT DELAY, and if DTAD SETUP ANSWER STATUS is on, callers will leave private messages.
  • Page 63 TIME/DATE = 2007 YEAR Appendix B Time/date When the telephone is idle, the screen will display the date and time. The time can be set manually or with incoming caller ID information. Even if you have caller ID, you must set the year once for voice messages to have the correct day of the week.
  • Page 64 Appendix B Time/date continued from previous page • Setting the clock in this menu will also set the time for the answering system. Before playing each message, the answering system announces the day and time the message was received (page 73).
  • Page 65: Centrex Operation

    Appendix C Centrex operation Set ring delay duration This feature allows other system telephones’ calls to ring at the console phone. After a specified ring delay, the calls will ring at the console phone. (See CSL DELAY RING on page 75 of the installation guide.) Answer a delayed ring The console phone rings and the screen displays...
  • Page 66 If you subscribe to Centrex service provided by your local telephone company, you need to set up the system telephones first: Here is an example of one setup. EXT 11 (console) CONSOLE is ON. CSL DELAY RING is OFF. EXT 12 CONSOLE is OFF.
  • Page 67: General Product Care

    Appendix D General product care To keep your phone working well and looking good, follow these guidelines: • Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose it to direct sunlight or moisture. •...
  • Page 68: Important Product Information

    Appendix E Important product information This symbol is to alert you to important operating or servicing instruc- tions that may appear in this user’s manual. Always follow basic safety pre- cautions when using this product to reduce the risk of injury, fire, or electric shock.
  • Page 69 Appendix E Important product information Especially about corded telephones • Electrical power: The telephone base must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted.
  • Page 70: Fcc And Acta Information

    Appendix F FCC and ACTA information If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and with the Technical Requirements for Con- nection of Equipment to the Telephone Network adopted by the Administra- tive Council for Terminal Attachments (ACTA).
  • Page 71 Appendix F FCC and ACTA information 4. Rights of the telephone company If this equipment is causing harm to the telephone network, the telephone com- pany may temporarily discontinue your telephone service. The telephone com- pany is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible.
  • Page 72: Part 15 Of Fcc Rules

    Appendix G Part 15 of FCC rules Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used properly, may cause interference to radio and television reception. This product has been tested and found to meet the standards for a class B digital device, as specified in part 15 of the FCC rules.
  • Page 73: Limited Warranty

    Appendix H Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of 1 (800) 222-3111 America call 1 (866) 288-4268 In Canada, call 1.
  • Page 74 Appendix H Limited warranty 4. What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or •...
  • Page 75 Appendix H Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; b.
  • Page 76: Technical Specification

    Appendix I Technical specification Operating temperature Power adapter input Power adapter output Backup battery (purchased separately) Headset jack Wiring limitation System signal carrier frequency 32°F — 122°F 0°C — 50°C AC120V 60Hz DC12V 500mA Alkaline 9V, size 1604A 2.5mm, 32 - 150ohm No more than 600 feet 0.3B 1.7 MHz...
  • Page 77: In Case Of Difficulty

    1080, 1070 and 1040 telephones. • This system is not compatible with any other AT&T 4-line small business telephones, except for the 1080, 1070 and 1040 telephones. • Make sure that the LINE GROUP assignment is correct. See page 43 of the installation guide.
  • Page 78 Appendix J In case of difficulty There is no dial tone. I cannot dial out. • If the wiring for your system is greater than 600 feet, some of the advanced features may not work properly. You may have to remove some of the phones from remote areas.”...
  • Page 79 Appendix J In case of difficulty I cannot page or make intercom calls. I cannot transfer outside calls. • If you are using the speakerphone, eliminate any background noise. Noise from a television, radio, or other appliances may cause the telephone to not dial out properly.
  • Page 80 Appendix J In case of difficulty LOW BATT is displayed on screen. The telephone does not ring when there is an incoming call. Cannot join a conversation in progress. • Check to make sure that each telephone set has a unique extension number. If the sets receive AC power at the same time, either at initial installation or after a power failure, the extension numbers may be the same.
  • Page 81 Appendix J In case of difficulty The call privacy feature does not work. Error tone (fast busy sig- nal) is heard when making a page call. A double beep sounds every 30 seconds. Operation during a power failure. The screen displays AC FAIL.
  • Page 82 Appendix J In case of difficulty The sound quality of the headset is poor I hear other calls when using the telephone. My caller ID features are not working properly. COVM line indicator re- mains on. • If you have Digital Subscriber Line, (DSL,) service, and you have more than three telephone sets, and you have installed microfilters, you may need to have a DSL filter installed by your DSL service...
  • Page 83 CSL DELAY RING time on the same telephone (page 75 of the installation guide). • If a 1080 extension is on a phone call, or recording, or playing any type of message or announcement, it will not be able to answer incoming calls.
  • Page 84 Appendix J In case of difficulty The outgoing announce- ment is not clear. The answering sys- tem does not record messages. Some messages on the answering system are cut off. • When recording the announcement, make sure you speak in a normal tone of voice about nine inches from the telephone base.
  • Page 85 • Make sure that there is an auto attendant telephone. (page 29). • Make sure the answering system answer delay time (ANSWER DELAY, page 66) of all 1080 telephones in the same system are longer than the auto attendant answer delay time (AUTO ATT DELAY, page 49 of the installation guide).
  • Page 86 Appendix J In case of difficulty The auto attendant announcement is not correct. The auto attendant does not respond when callers dial an extension • Make sure the day/night announcements are set up and recorded (pages 66-68 of the installation guide). •...
  • Page 87 Index AC fail, 4 Alert tones, 7 Answer delay time, 66 Answering calls, 9 Answer status, 65 Area code, 55 SYS EXT mailbox, 81 Assign console, 89 Auto attendant operation, 59-63 Auto attendant flow chart, 63 Auto-redial, 18 Caller ID, 50 Call history, 53 Call privacy, 21 Call screening, 69...
  • Page 88 Index Navigation keys, 3 Names, enter into directory, 43 search for, 46 One-touch keys, 34 delete entries, 39 dial number, 38 new entries, 36 preference, 35 Page all, 31 Pause, 44 Private outgoing announcement, Receiving calls, 9 Record time, 64 Redial stack, 17 Remote access, 67 Reset COVM, 58...
  • Page 89: Remote Access Wallet Card

    Delete the message... # # (during message Delete all messages... # * End remote access call...hang up 4-Line small business system with digital answering system 1080 © 2007 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P.
  • Page 90 www.telephones.att.com © 2007 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a AT&T Intellectual Property licensed to Advanced American Telephones. Printed in China. Issue 3 AT&T 11/07.

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