Lexmark X422 Laser MFP Service Manual page 91

Problem
The paper fails to feed from the
optional tray 2.
The display indicates Tray 2 even
though there is paper loaded in
the optional tray 2.
The MFP does not print after a
paper jam has been cleared.
Action
• Make sure the optional tray 2 is
selected from the MFP driver.
• Remove the paper from the
optional tray 2 and fan the paper.
• Make sure the tray is pushed all
the way in.
• Make sure the metal plate is
pressed down before inserting it
into the printer.
Note: Once the tray is inserted,
the metal plate springs up so the
paper can feed into the printer.
• Make sure the paper does not
exceed the stack height indicator.
• Make sure the paper is under both
corner bucklers (see loading
paper in the User's Reference).
• Make sure the tray is pushed all
the way in.
• Press Select.
• Press Select or open and close
the MFP cover to restart the
printer.
• Make sure the print cartridge is
installed properly.
Diagnostic information
7001–001
2-53