Page 1 X422 User’s Reference www.lexmark.com January 2004...
Page 2: Table Of Contents
Contents Notices ...8 Edition notice ... 9 Licensing notice ... 11 Safety information ... 12 Cautions and warnings ... 12 Electronic emission notices ... 12 Noise emission levels ... 14 Energy Star ... 14 Laser notices ... 15 Statement of limited warranty ... 15 Chapter 1: Overview ...19 Chapter 2: Printing, copying, faxing, and scanning ...20 Tips on storing media ...
Page 3 Copying information ... 27 Making copies ... 27 Quick copies ... 27 Select number of copies ... 27 Specify copy from size ... 27 Set copy to size ... 28 Set collation ... 28 Set scale ... 28 Set darkness ... 28 Specify content ...
Page 4 Sending a job to print ... 37 Printing from a Windows environment ... 37 Printing from a Macintosh computer ... 38 Printing the menu settings page ... 38 Printing a font sample list ... 39 Canceling a print job from the MFP control panel ... 39 Canceling a print job from your computer ...
Page 5 Removing the used print cartridge ... 106 Cleaning under the print cartridge ... 107 Installing the new print cartridge ... 108 Recycling Lexmark products ... 110 Cleaning the printhead lens ... 111 Replacing the pick roller assembly and the separator pick roller ... 112 Cleaning the ADF ...
Page 6 Chapter 6: Troubleshooting ...121 Solving basic MFP problems ... 121 Solving printing problems ... 122 Solving print quality problems ... 126 Solving fax problems ... 132 Solving ADF problems ... 133 Solving scanner flatbed problems ... 133 Solving option problems ... 133 Solving network printing problems ...
Page 7 Copy ... 211 Fax ... 215 E-mail ... 219 Print/Profiles ... 223 Profiles ... 223 Managing shortcuts - creating, entering, deleting ... 224 Creating a fax shortcut ... 224 Creating an e-mail or FTP shortcut ... 224 Entering shortcuts ... 224 Deleting shortcuts ...
Page 8: Notices
Notices • Edition notice • Trademarks • Licensing notice • Safety information • Cautions and warnings • Electronic emission notices • Noise emission levels • Energy Star • Laser notices • Statement of limited warranty Notices...
Page 9: Edition Notice
Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727.
Page 10 ® PostScript is a registered trademark of Adobe Systems Incorporated. PostScript 3 is Adobe Systems’ designation of a set of printer commands (language) and functions included in its software products. This MFP is intended to be compatible with the PostScript 3 language. This means the MFP recognizes PostScript 3 commands used in various application programs, and that the MFP emulates the functions corresponding to the commands.
Page 11: Licensing Notice
GNU General Public License Other legal statements The Lexmark modified GNU licensed software is free software; you can redistribute it and/or modify it under the terms of the licenses referenced above. These licenses do not provide you any rights to the Lexmark copyrighted software in this MFP.
Page 12: Safety Information
Federal Communications Commission (FCC) compliance information statement The Lexmark X422 MFP, Type 7001-001, has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 13: Industry Canada Compliance Statement
Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attach or 12A2405 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 14: Noise Emission Levels
Companies participating in this program introduce products that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program.
Page 15: Laser Notices
Class I level during normal operation, user maintenance, or prescribed service condition. Statement of limited warranty Lexmark International, Inc., Lexington, KY This warranty applies to the United States and Canada. For customers outside the U.S. and Canada, refer to the country-specific warranty information that came with your MFP.
Page 16 Lexmark X422 This Statement of Limited Warranty applies to this product if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as “Remarketer.” Warranty Lexmark warrants that this product: •...
Page 17 Lexmark is legally liable. In no event will Lexmark be liable for any lost profits, lost savings, incidental damage, or other economic consequential damages. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages.
Page 18 Notices Additional rights Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you. This warranty gives you specific legal rights.
Page 19: Chapter 1: Overview
Overview The following illustrations show the standard Lexmark™ X422 multifunction printer (MFP), the MFP configured with an optional 250-sheet drawer, and the MFP configured with a 500-sheet drawer. Standard MFP Optional 250-sheet drawer Note: You may only use one of the optional drawers at a time.
Page 20: Chapter 2: Printing, Copying, Faxing, And Scanning
Printing, copying, faxing, and scanning This chapter provides examples of typical jobs, as well as information on avoiding jams, printing certain types of jobs, and canceling a print job from the control panel. Tips on storing media There are two types of media — scan media and print media. Scan media is what is placed in the automatic document feeder (ADF) or on the scanner flatbed.
Page 21: Scanning To E-Mail Or Ftp
Printing, copying, faxing, and scanning The following cannot be fed by the ADF: • Paper with clip or staple attached • Paper with ink not totally dry • Paper with inconsistent thickness, such as envelopes • Paper with wrinkles, curls, folds, or tears •...
Page 22: Manual E-Mail Addresses
Printing, copying, faxing, and scanning Manual e-mail addresses Press E-mail, highlight Manual e-mail address, and then press arrow buttons to enter the recipient’s e-mail address. You can enter multiple e-mail addresses by separating each address with a comma. Highlight Done, and then press menu.
Page 23: Specify Format
Printing, copying, faxing, and scanning Specify format To specify the format in which your scans are sent, use the navigation arrow buttons to highlight Options from the E-mail menu, and then press What will be sent, and then press left or right arrow to choose the type of file to be attached to your e-mail. Choose among PDF, PS, TIFF, and JPEG.
Page 24: Use The Web Pages
Start Programs Lexmark Select the MFP you want to use. If none are listed, see your support person to obtain a list, or click the Setup button to manually search for an IP address or hostname. You must select an MFP to continue creating a profile.
Page 25 Printing, copying, faxing, and scanning Step 1: Set up your Scan Profile Type the IP address or host name of the MFP in the URL field of your browser, and then press Enter. Click Scan to Profile. Click Create Scan Profile. Select your scan settings.
Page 26: Custom Scan Profile Settings
Printing, copying, faxing, and scanning Return to your computer when the job is finished. The job status window changes to Image Received. Once your scan output file appears in the list, you can select it and launch an application to open the file. Note: Scan Profiles are not stored.
Page 27: Copying Information
Printing, copying, faxing, and scanning Custom Scan Profile fields within the menus Field Settings Save to Type in the path or browse to the location Profile Name Type in a unique name Copying information Making copies Load pages to be copied either face up in the automatic document feeder (ADF) or face down on the scanner flatbed.
Page 28: Set Copy To Size
Printing, copying, faxing, and scanning Set copy to size To choose the size print media your copies will be made on, press Copy, press the down arrow until Copy To is highlighted, and then press the right or left arrow until you see the size you need. Your original document is automatically scaled up or down to fit the Copy To print media size.
Page 29: Set Paper Saver
Printing, copying, faxing, and scanning Set paper saver You can choose to save paper by arranging more than one copied page per output sheet. To access this feature, press Copy, press the down arrow until Options is highlighted, and then press .
Page 30: Job 1: Single Page
Printing, copying, faxing, and scanning Job 1: single page Place the document face down on the scanner flatbed or face up in the ADF. See scan media in the ADF information and illustrations for proper orientation. Press Start. Job 2: mixed content Make eight copies of a two page, letter size document containing one illustration.
Page 31: Job 4: Two-Sided (Duplex) Copies From One-Sided Originals
Printing, copying, faxing, and scanning Job 4: two-sided (duplex) copies from one-sided originals Make a legal size, two page document fit on a duplexed, letter size page for insertion into a standard size notebook. The original documents contain several graphics as well as text. Load all pages face up in the ADF.
Page 32: Interrupting A Job To Make A Copy
Printing, copying, faxing, and scanning Press the down arrow button until Options is highlighted, and then press Press the down arrow button until Duplex is highlighted. Use the left and right arrow buttons to set Duplex to either Long Edge or Short Edge. For more information on long edge and short edge, see the illustrations on Press Start.
Page 33: Sending Faxes
Printing, copying, faxing, and scanning your original documents face up in the ADF, or place your first original document face down on the scanner flatbed, and then press Start. Sending faxes Your MFP can fax to single or multiple recipients. You can send faxes immediately, or schedule them to be sent at a later time.
Page 34: Specify Content
Printing, copying, faxing, and scanning Specify content To specify the type of content on your original document, use the navigation arrow buttons to highlight Options, and then press left or right arrow to choose the content type that matches your original document. Choose among Text/Graphics, Photo, and Text.
Page 35: Job 2: Multiple Pages
Printing, copying, faxing, and scanning Job 2: multiple pages Load all pages face up in the ADF. Press Fax. Enter the fax recipient phone number on the numeric keypad. Press Start. Job 3: text/graphics content Load all pages face up in the ADF. Press Fax.
Page 36: Canceling An Incoming Fax Job
Printing, copying, faxing, and scanning Press the down arrow button until you reach the fax job number you sent. Press it. A number is highlighted when an x appears to the left of it. Note: If you want to cancel more than one fax job at this point, highlight other fax job numbers in this list.
Page 37: Sending A Job To Print
The following hints can help you avoid jams: • Use only recommended print media. See to the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications for more information about which print media provides optimum results for your printing environment.
Page 38: Printing From A Macintosh Computer
From your application, open the file you want to print. From the File menu, select Page Setup. Verify the X422 is selected in the dialog box.. From the Paper menu, select the page size you are using, and then click OK.
Page 39: Printing A Font Sample List
Printing, copying, faxing, and scanning Printing a font sample list To print samples of all the fonts currently available for your MFP: Make sure the MFP is on. Press the Administration (key) button. Press the right arrow button to highlight Print Reports, and then press Press the down arrow button until you reach Print Fonts, and then press Press the down arrow button until you reach either PCL Fonts or PS Fonts.
Page 40: Print Held Jobs-Using The Print And Hold Function
Printing, copying, faxing, and scanning Press the down arrow button until you reach Print Directory, and then press The message Printing Directory List appears and remains on the control panel until the page prints. Print Held Jobs—using the Print and Hold function Print Held Jobs accesses the Print and Hold function.
Page 41 Printing, copying, faxing, and scanning Printing a confidential job Send your job to print. From the print driver, enter your personal identification number (PIN). Note: Your print job and PIN are retained in the MFP memory; however, if the MFP is turned off, the confidential job is discarded.
Page 42: Reserve Print
Printing, copying, faxing, and scanning Select the number of copies you want to print by using the left and right arrow buttons or specify the number using the numeric keypad. Press . The Selected job submitted for printing. message appears. Note: After printing the job, the MFP deletes the confidential job from memory.
Page 43: Printing And Deleting Held Jobs
Printing, copying, faxing, and scanning Printing and deleting held jobs Once held jobs are stored in MFP memory, you can use the MFP control panel to specify what you want to do with one or more of the jobs. You can select either Confidential Job or Held Jobs (Repeat Print, Reserve Print, and Verify Print jobs), then you select your user name from a list.
Page 44: Chapter 3: Media Specifications And Guidelines
Media specifications and guidelines This chapter provides specifications for each type of media that can be used with your MFP. There are two types of media — scan media and print media. Scan media is what is placed in the automatic document feeder (ADF) or on the scanner flatbed.
Page 45: Loading Scan Media In The Adf
Media specifications and guidelines Loading scan media in the ADF Push the guides to the size you are loading. Load the scan media face up in the ADF with the edge going under the stack height limiter. Guide Adjust the guides so they lightly touch the edge of the stack if you loaded a stack of scan media.
Page 46 Media specifications and guidelines Orienting scan media correctly in the ADF All scan media loads the same way, but the orientation of the printed side of your job makes a difference. Use the following illustration to show you how to turn your scan media based on if it has a landscape orientation or a portrait orientation.
Page 47: Loading Scan Media In The Scanner Flatbed
Media specifications and guidelines Loading scan media in the scanner flatbed Open the scanner flatbed cover. Scan media specifications and guidelines...
Page 48 Media specifications and guidelines Position your item face down on the scanner glass with the top left corner of the item placed at the left corner of the glass. For an item with portrait orientation, the item is placed this way: Scan media specifications and guidelines...
Page 49 Media specifications and guidelines b For an item with landscape orientation, the item is placed this way: Note: If you load a book, note that the cover of the scanner flatbed automatically adjusts to accommodate the depth of the book. Close the scanner flatbed cover.
Page 50: Print Media Specifications And Guidelines
(250-sheet letter size tray) and the optional tray which is part of the optional 500-sheet drawer. For detailed information about print media characteristics, refer to the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. Specifications for print media of the sources.
Page 51: Specifications For Print Media
Media specifications and guidelines Specifications for print media Print media source specifications Print media Source supported Tray 1 Paper, (standard paper labels, 250-sheet tray) transparencies Tray 2 (optional Paper only 250-sheet tray) Tray 2 (optional Paper only 500-sheet tray) Multipurpose Paper, envelopes, feeder transparencies,...
Page 52 Media specifications and guidelines Print media output specifications Print media Output device supported Rear output bin Paper, envelopes, labels, transparencies, card stock Standard output bin Paper, envelopes, labels, transparencies, card stock Note: Print duplex jobs only on paper weighing 16–24 lb. Duplex unit specifications Exits to the standard output bin Sizes supported...
Page 53 Media specifications and guidelines The following information refers to items in the helpful tips about print media sizes your MFP supports. • Legal size paper sent to the rear exit bin stacks improperly when too many sheets accumulate. Remove the paper often from this bin. •...
Page 54 Media specifications and guidelines Supported print media sizes(continued) - indicates support - indicates no support Print media Dimensions 7 3/4 98.4 x 190.5 mm Envelope (3.875 x 7.5 in.) (Monarch) 9 Envelope 98.4 x 225.4 mm (3.875 x 8.875 in.) 10 Envelope 104.8 x 241.3 mm (Com-10)
Page 55: Storing Print Media
** For feeding other types of labels from Tray 1 and the multipurpose feeder, refer to the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/ publications.
Page 56: Paper
Media specifications and guidelines Paper For the best print quality, use 75 g/m paper you are considering using with the MFP before buying large quantities. When loading paper, note the recommended print side on the paper package, and load paper accordingly.
Page 57: Transparencies
Media specifications and guidelines Page orientation is important when printing on letterhead. Use the following table for help when loading letterhead in the print media sources. Print media source or process Print side Tray 1 Face down (standard tray) Tray 2 (optional 250-sheet or 500-sheet drawer) Duplex printing using...
Page 58: Labels
Try a sample of any labels you are considering using with the MFP before purchasing a large quantity. For detailed information on label printing, characteristics and design, refer to the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. When printing on labels: •...
Page 59: Card Stock
Media specifications and guidelines • Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die- cuts of the label. • Do not use label sheets that have adhesive to the edge of the sheet. We recommend zone coating of the adhesive at least 1 mm (0.04 in.) away from edges.
Page 60: Using The Duplex Feature For Printing
Print 5 more sheets of paper. For detailed information on card stock printing, characteristics, and design, refer to the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. Using the duplex feature for printing Duplex printing (or two-sided printing) lets you print on both sides of a sheet of paper. For paper sizes that are acceptable for duplex printing, see Note: Print duplex jobs only on paper weighing 16–24 lb.
Page 61: Loading Print Media
Media specifications and guidelines The two values for Duplex Bind are: Long Edge* Assumes binding along the long end of the page (left edge for portrait orientation and top edge for landscape orientation). The following illustration shows long- The asterisk (*) edge binding for portrait and landscape pages: indicates this is the factory default...
Page 62: Loading The Standard Tray Or The Optional 250-Sheet Tray
Media specifications and guidelines Do not remove trays while a job prints or while Busy displays on the control panel. Doing so may cause a jam. Loading the standard tray or the optional 250-sheet tray The following instructions work for loading the standard tray or the tray for the optional 250-sheet drawer.
Page 63 Media specifications and guidelines Locate the tabs on both of the guides. Squeeze the length guide tab and the length guide together, and then slide the guide to the back of the tray. Squeeze the width guide tab and the width guide together, and then slide the guide all the way to the right.
Page 64 Media specifications and guidelines Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the print media. Straighten the edges on a level surface. Hold the print media so the side you want to print on is face down, and the front edge of the stack is toward the front of the tray.
Page 65 Media specifications and guidelines Squeeze the width guide tab and the width guide together, and then slide the guide to the edge of the print media. Squeeze the length guide tab and the length guide together, and then slide the guide to the edge of the print media.
Page 66 Media specifications and guidelines Insert the tray. Set the paper size and paper type in the menus from the control panel. Print media specifications and guidelines...
Page 67: Loading The Optional 500-Sheet Tray
Media specifications and guidelines Loading the optional 500-sheet tray The optional 500-sheet tray only accepts paper. It is designed with a special cover at the back of the tray to shield legal size paper. The cover protects legal size paper from exposure to dust. To load paper in the tray: Remove the tray.
Page 68 Media specifications and guidelines Press down on the metal plate until it locks into place. Locate the tabs on both of the guides. Print media specifications and guidelines...
Page 69 Media specifications and guidelines Squeeze the length guide tab and the length guide together, and then slide the guide to the back of the tray. Squeeze the width guide tab and the width guide together, and then slide the guide all the way to the right.
Page 70 Media specifications and guidelines Place the stack of paper against the left side of the tray and insert it under the metal stop. Make sure the paper fits easily under the metal stop and is not bent or wrinkled. Do not raise the metal stop or force paper under it.
Page 71 Media specifications and guidelines Squeeze the length guide tab and the length guide together, and then slide the guide to the edge of the paper. Note: Sliding the guides too tightly against the paper may cause misfeeds. Close the cover. Insert the tray.
Page 72: Using And Loading The Multipurpose Feeder
Media specifications and guidelines Using and loading the multipurpose feeder Your MFP has a multipurpose feeder that holds several sizes and types of print media. It is located on the front of your MFP and can be closed when you are not using it. Reserve the multipurpose feeder for when you print on different sizes and types of print media, such as card stock, transparencies, postcards, note cards, and envelopes.
Page 73 Media specifications and guidelines Opening the multipurpose feeder Locate the finger grips on the multipurpose feeder door. Use the finger grips to pull the door open. Print media specifications and guidelines Finger grips...
Page 74 Media specifications and guidelines Pull the extension out. Note: If you plan to load envelopes, do not extend the other extension as mentioned in step 4 on page 74 second one not extended works best with envelopes. Gently press down on the ridge. The extension unfolds. Ridge Guide the extension down gently so the multipurpose feeder is extended fully.
Page 75: Loading The Multipurpose Feeder
Media specifications and guidelines Loading the multipurpose feeder Specifications for print media for information on sizes and types of print media you can load in the multipurpose feeder. Slide the width guide all the way to the right. Print media specifications and guidelines...
Page 76 Media specifications and guidelines Prepare print media for loading. Note: Do not load different sizes or types of print media in the multipurpose feeder at the same time. Doing so may cause a jam. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the print media.
Page 77 Media specifications and guidelines Locate the stack height limiter. Do not exceed the maximum stack height by forcing print media under the stack height limiter. The maximum stack height for any print media is 10 mm (0.4 in.). Overfilling the multipurpose feeder could cause jams. Stack height limiter Note: See Print media source specifications...
Page 78 Media specifications and guidelines • Load letterhead with the logo face up and the top edge entering first. Note: If you load letterhead for duplex printing, load the sheets with the logo face down and entering last. • Load transparencies with the recommended print side face up and the top edge entering first.
Page 79 Media specifications and guidelines • Load envelopes with the flap side down and the stamp area entering last. Note: For best results, peel-and-stick envelopes should exit to the rear output bin. Open the rear output bin when printing on these envelopes. Do not feed stamped envelopes into the multipurpose feeder.
Page 80: Using The Output Bins
Media specifications and guidelines Using the output bins Using the standard output bin The standard output bin holds 150 sheets of print media. The MFP automatically sends print jobs to the standard output bin. All jobs collate face down in this bin. Standard output bin Raising the paper rest The paper rest holds printed jobs at an angle to keep them from sliding out of the bin.
Page 81: Using The Rear Output Bin
Media specifications and guidelines Using the rear output bin The MFP automatically sends print jobs to the rear output bin when you open it. The rear output bin reverse collates (pages 4, 3, 2, 1) all jobs face up. The rear output bin holds 20 sheets of paper. You may want to use the rear output bin when you print on different sizes and types of print media, such as paper, transparencies, postcards, note cards, and envelopes.
Page 82 Media specifications and guidelines To use the rear output bin: Grasp the tab in the recessed area of the rear output bin door. Print media specifications and guidelines...
Page 83 Media specifications and guidelines Pull the door down. Pull the extension straight out using the tab. Close the rear output bin door when you finish using it. Note: Make sure the door closes properly on both sides to prevent jams. Print media specifications and guidelines...
Page 84: Chapter 4: Clearing Jams
Clearing jams By carefully selecting media and loading it properly, you should be able to avoid most jams. If jams do occur, complete the steps in the following sections. If jams occur frequently, see when printing. Note: You must remove all jammed media from the entire paper path. A new copy of the page that jammed prints if the Web pages.
Page 85: Clearing Jams
Use the following table to locate instructions for jam removal based on the jam message: Message 290 Scanner jam, remove all originals from the scanner 291 Scanner jam, remove all originals from the scanner 292 Scanner jam, remove all originals from the scanner 293 Scanner jam, replace all originals if restarting job...
Page 86: Jams In The Adf
Jams in the ADF There are several jams that may occur in the ADF. Entering the ADF The scan media jammed under the top cover of the ADF. Open the top cover of the ADF. Grasp the jammed scan media and pull it out. Press Clearing jams Jams in the ADF...
Page 87: In The Adf
In the ADF The scan media jammed under the rollers under the top cover of the ADF. Open the top cover of the ADF. Press the button to release the second cover. Lift the second cover. Grasp the jammed scan media and pull it out. Press Clearing jams Jams in the ADF...
Page 88: Opening Top Cover During Scanning
Opening top cover during scanning A jam occurs when the top cover of the ADF is opened after the scanning process starts. Remove the jam following the directions in far the jam is under the top cover. Press Jammed due to missing scan media or poor positioning in the ADF A jam occurs when scan media is not positioned properly in the ADF or media was not placed in the ADF.
Page 89 With both hands, pull the print media to the right, and then out. Note: If the print media resists, stop pulling and access it from the rear output bin door. Jams behind the upper front door and the rear output bin door continue.
Page 90: Jams Behind The Upper Front Door And The Rear Output Bin Door
Jams behind the upper front door and the rear output bin door Jams in these areas require opening the rear output bin door and the upper front door: • The print media jams before reaching the standard output bin. See standard output bin.
Page 91 Gently remove the jam based on how much is visible. • If the middle of the sheet of print media is visible, but not the ends, grasp the print media on both sides and gently pull it straight out toward you. Jams behind the upper front door and the rear output bin door Clearing jams...
Page 92 • If an end of the jam is visible, pull it straight out toward you. Close the rear output bin door by pushing it in the middle under the tab. Note: Make sure the door closes on both sides. Press Jams behind the upper front door and the rear output bin door Clearing jams...
Page 93: Jams In The Fuser
Jams in the fuser Open the upper front door. (See need instructions.) Remove the print cartridge. (See need instructions.) CAUTION: The inside rear of the MFP may be hot. Locate the jam inside the MFP. Gently pull the jam straight out and then up. Reinstall the print cartridge.
Page 94: Exiting To The Standard Output Bin
Exiting to the standard output bin Gently pull the jam straight out. If the print media does not pull easily from here, continue with bin door Page Press Clearing jams Exiting to the standard output bin Jams behind the rear output...
Page 95: Jams Behind The Rear Output Bin Door
Clearing jams Jams behind the rear output bin door This jam occurs when print media less than 152.4 mm (6 in.) in length has attempted to exit to the standard output bin. Open the rear output bin door. Jams behind the rear output bin door...
Page 96 Gently remove the jam. If the print media resists, stop pulling. Remove the print cartridge, and then pull the jam out. Note: If you cannot find the jam inside the MFP, check to see if the print job has exited to the standard output bin.
Page 97: Jams In The Multipurpose Feeder
Jams in the multipurpose feeder Gently pull the jam straight out of the multipurpose feeder. Press Clearing jams Jams in the multipurpose feeder...
Page 98: Jams In The Tray 1 Area
Jams in the tray 1 area Print media is jammed in the area under the print cartridge, but the jam is not visible. Gently pull tray 1 (standard tray) out and set it aside. Pull the jam straight out. Push the tray in. Press Clearing jams Jams in the tray 1 area...
Page 99: Jams In The Tray 2 Area
Jams in the tray 2 area Gently pull tray 2 (optional 250-sheet or 500-sheet tray) out. Pull the jam straight out. Push the tray in. Press Clearing jams Jams in the tray 2 area...
Page 100: Jams Inside A Tray After Clearing The Metal Stop
Jams inside a tray after clearing the metal stop The print media jams as it releases from under the metal stop, but it has not completely exited the tray. This can occur in any of the trays. You need to check each tray. Pull the tray completely out.
Page 101: Jams Under The Mfp
Jams under the MFP Print media can jam under the MFP and above tray 1 when the duplex feature is in use. To clear this type of jam: Pull tray 1 (standard tray) completely out. Look under the MFP on the left side to locate a green lever. Press down on the green lever.
Page 102 Clearing jams From the back of the MFP, open the rear door using the tab. Jams under the MFP...
Page 103 Look under the MFP on the right side to locate a green lever. Push down on the lever. Gently pull the jam toward you. Close the rear door. Insert the tray. Press Clearing jams Lever Jams under the MFP...
Page 104: Chapter 5: Maintenance
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you bought your MFP.
Page 105: Ordering A Print Cartridge
You need to have a new print cartridge available when the current one no longer prints satisfactorily. The recommended print cartridges specifically designed for your MFP are: Part number Average yield Lexmark Return Program cartridges 12A4710 6,000 pages 12A4715 12,000 pages...
Page 106: Replacing The Print Cartridge
Replacing the print cartridge Note: The manufacturer does not recommend that you use print cartridges from a third- party refiller. Print quality and MFP reliability cannot be guaranteed if you do. For best results, use genuine supplies. Removing the used print cartridge Turn the MFP off.
Page 107: Cleaning Under The Print Cartridge
Grasp the print cartridge by the handle. Lift the print cartridge up and out. Handle Set it aside. Cleaning under the print cartridge Using a clean, lint-free cloth, gently clean the shaded areas by wiping toward the front of the MFP. Warning: Do not touch the transfer roller or the plastic sensors.
Page 108: Installing The New Print Cartridge
Installing the new print cartridge Remove the new cartridge from the packaging. Remove the red plastic piece and foam. Save the packaging and foam to return the used print cartridge. For more information, see on page 110. Packaging Warning: Do not touch the photoconductor drum on the bottom of the print cartridge. Hold the print cartridge by the handle and gently shake it side-to-side to distribute the toner.
Page 109 Hold the print cartridge by the handle and insert it into the MFP: Align the tabs on each side of the print cartridge with the slots on each side of the print cartridge cradle. b Slide the print cartridge into the MFP until it snaps into place. Replacing the print cartridge Maintenance...
Page 110: Recycling Lexmark Products
When you return a used print cartridge, you contribute to a worldwide recycling effort at no cost to you. For best results, use Lexmark supplies with the MFP. Damage caused to the MFP by use of third-party supplies is not covered under your Lexmark MFP warranty.
Page 111: Cleaning The Printhead Lens
Cleaning the printhead lens You can solve some print quality problems by cleaning the printhead lens. Turn the MFP off. Open the upper front door and the multipurpose feeder door. Remove the print cartridge. See Locate the glass printhead lens. Gently wipe the printhead lens with a clean, dry, lint-free cloth.
Page 112: Replacing The Pick Roller Assembly And The Separator Pick Roller
Replacing the pick roller assembly and the separator pick roller You need to replace these items when you have scanned 40,000 pages. To replace them: Turn the MFP off. Open the top cover of the ADF. Grasp the plastic part of the used pick roller assembly on each side. Push the pick roller assembly to the side of the ADF, so one side of the assembly is loose.
Page 113 Angle the pick roller assembly so you can lift it up and out. Dispose of it properly. Grasp the cover over the separator pick roller at the open slot area. Replacing the pick roller assembly and the separator pick roller Maintenance Open slot area...
Page 114 Lift it up and back. The cover comes completely off. Set it aside. Lift the used separator pick roller straight up and out. Dispose of it properly. Remove any packaging from the new separator pick roller. Replacing the pick roller assembly and the separator pick roller Maintenance...
Page 115 Align the tabs on each side of the separator pick roller with the slots and slide it into place. Align the tabs on the cover with the slots and firmly press it into place. Remove the new pick roller assembly from its packaging. Replacing the pick roller assembly and the separator pick roller Maintenance...
Page 116 Grasp the pick roller assembly and install the larger end on the right side of the ADF in the hole. Push the assembly to the right. Align the other end of the pick roller assembly with the hole on the opposite side of the ADF and place the end into the hole.
Page 117: Cleaning The Adf
Cleaning the ADF Turn the MFP off. Open the top cover of the ADF. If you need help, see the illustration on page 112. Remove the pick roller assembly. If you need help, see the illustration on page the illustration on page 113. Wipe the small area resembling cork with a clean, damp cloth moistened with water only.
Page 118: Cleaning The Adf Window
Cleaning the ADF window Turn the MFP off. Press the button to release the second cover on the ADF. Pull the second cover up. Since the top cover is attached to the second cover, it comes up with it. Maintenance Cleaning the ADF window...
Page 119 Locate the long, narrow ADF window. Using a soft, clean cloth moistened only with water, wipe the ADF window back and forth to clean it. Close the cover. Turn the MFP on. Maintenance Cleaning the ADF window...
Page 120: Cleaning The Scanner Flatbed
Cleaning the scanner flatbed Turn the MFP off. Open the scanner flatbed cover. Using a soft, clean cloth moistened only with water wipe the scanner flatbed back and forth to clean it. Close the cover. Turn the MFP on. Maintenance Cleaning the scanner flatbed...
Page 121: Chapter 6: Troubleshooting
Troubleshooting Solving basic MFP problems Sometimes MFP problems are very easy to solve. When you have a problem, first make sure that: • If an error displays on the control panel, see messages. • The power cord is plugged into the MFP and a properly grounded electrical outlet. •...
Page 122: Solving Printing Problems
USB or Ethernet cable, must be purchased separately. • Make sure you are using the correct cable. If you use the USB port, we recommend the cable with Lexmark part number 12A2405 (2M). • If the MFP is connected through a USB hub switch box, try a direct connection.
Page 123: Troubleshooting
Problem Print media misfeeds or multiple feeds occur. Job prints from the wrong source or on the wrong print media. Print media does not stack neatly in an output bin. The MFP has missing or damaged parts. You cannot close the upper front door.
Page 124 Problem The Toner Low message appears and printing stops. The media skews or buckles. The print media sticks together or the MFP feeds multiple sheets of print media. The paper fails to feed from tray 1 (standard tray). The paper fails to feed from the optional tray 2 (250-sheet tray or 500-sheet tray).
Page 125 Problem A jam message remains on the control panel even though you cleared the jam. While in PostScript 3 or PCL emulation, the MFP is flushing data (Flushing buffer remains on the control panel). Troubleshooting Solution • Make sure you cleared the entire paper path. •...
Page 126: Solving Print Quality Problems
Paper Weight and Paper Texture settings. • Use recommended paper and other print media. Refer to the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com for detailed specifications. • Make sure print media you load in the sources is not damp.
Page 127 Paper Texture and Paper Weight settings. • Verify that the print media is within the MFP specifications. Media specifications and guidelines information. If the problem continues, contact the Lexmark Customer Support Center at 1-859-232-3000 or http://support.lexmark.com. • If you are printing on transparencies, card stock, or labels, be...
Page 128 Problem The print is light, but Toner Low does not appear on the control panel. Toner Low appears on the control panel. Solid black areas or white streaks appear on transparencies or paper. Troubleshooting Solution • Remove the print cartridge and shake it from side to side to redistribute the toner to extend the life of the cartridge, and then reinstall it.
Page 129 Problem Faint images or repetitive spots appear on the page. Characters have jagged or uneven edges, or image quality is poor. The job prints, but the left and top margins are incorrect. Printing is too dark. Troubleshooting Solution • Try a different type of print media. Print media designed for copiers provides the best quality.
Page 130 Problem Pages are blank. Part or all of the page is printed in black. Toner fog or background shading appears on the page. Troubleshooting Solution • Send the print job again. • You may have a software error. Try turning the MFP off and back on.
Page 131 Problem Unexpected characters print or characters are missing. Troubleshooting Solution • Make sure you are using the correct print driver. • Turn the MFP off and back on. • Make sure the USB or Ethernet cable is firmly plugged into its corresponding connector on the back of the MFP.
Page 132: Solving Fax Problems
Solving fax problems Problem No dial tone. Shortcuts do not dial correctly. Faxes are not received automatically. Faxes are not sent. An incoming fax has blank spaces or poor quality. Some words on the incoming fax are stretched. Lines are on the documents you send. The MFP dials a number, but fails to make a connection with another fax machine.
Page 133: Solving Adf Problems
Solving ADF problems Problem Skewing Misfeeds, multi-feeds, or mispicks Vertical lines and streaks on the output. Solving scanner flatbed problems Problem Speckles on the output. Solving option problems Problem Option does not operate correctly after it is installed, or it quits working.
Page 134: Solving Network Printing Problems
Solving network printing problems Problem Cause This MFP is The MFP may not have power. responding. The MFP is not in the Ready state. The network cable may be disconnected. The network cable may be damaged. The network print port or print driver may be configured incorrectly.
Page 135: Solving Other Problems
MFP for this information. The serial number is also listed on the menu settings page. See Printing the menu settings page For service, contact the Lexmark support site for customer service at http://support.lexmark.com, and report a description of the problem. Troubleshooting Solution •...
Page 136: Chapter 7: Administration
Administration The following sections are for a support person in charge of the MFP. Since many people could be using the MFP, an administrator may choose to lock the menus to keep others from changing menu settings from the control panel. Disabling control panel menus To disable the control panel menus so that changes cannot be made to the MFP default settings: Turn the MFP off.
Page 137: Restoring Factory Defaults
Press Submitting changes appears briefly and you are returned to the same screen where Panel Menus is located. Press the down arrow button until Exit Config is highlighted, and then press Resetting the printer appears briefly. The menus are enabled, the MFP exits the Config Menu and restarts. Restoring factory defaults Factory defaults are the function settings in effect the first time you turn your MFP on.
Page 138: Disabling Tray Linking
Disabling tray linking If you use different print media in the sources, each source with a different print media must have the Paper Type set to a unique value to disable the automatic tray linking feature. Removing the MFP from an optional drawer You can remove the MFP from either the 250-sheet drawer or the 500-sheet drawer using the same method.
Page 139: Removing Optional Cards
Removing optional cards Note: You will need a #2 Phillips screwdriver for this procedure. Accessing the system board Turn the MFP off and unplug the MFP power cord. Disconnect all cables from the back of the MFP. Open the upper front door and multipurpose feeder door. Administration Removing optional cards...
Page 140 Press the tabs on the front and top of the MFP to release the side door. Swing the side door away from the MFP, and then slide the door toward the back of the MFP to remove it. Set the door aside. Locate the shield on the side of the MFP.
Page 141 Remove the shield and set it aside. Removing optional cards Warning: Optional cards are easily damaged by static electricity. Touch something metal on the MFP before you touch an optional card. Remove the shield. See Locate the optional card you want to remove. Administration Accessing the system board Removing optional cards...
Page 142 Push the connector latches on both ends of the connector away from the optional memory card. Pull the card straight out of the connector as shown in the following illustrations for the type of card you are removing. • Optional memory card Slot 1 Slot 2 •...
Page 143 Place the optional card in its original packaging, or wrap it in paper and store it in a box. Reinstall the shield. See Reinstalling the shield Align the six keyholes with the six screws on the shield. Slide the shield to the right, and then tighten the screws. Administration Reinstalling the shield for more information.
Page 144: Reattaching The Side Door
Reattaching the side door Align the three tabs on the back of the side door with the slots on the MFP. Align the tabs on the bottom of the side door with the slots at the bottom of the MFP. Press the side door firmly into place, making sure that the two tabs are in place, and that the ridge on top of the side door aligns with the ridge on the MFP.
Page 145: Understanding Fonts
Close the upper front door and multipurpose feeder door. Reconnect all cables on the back of the MFP. Plug in the MFP power cord, and then turn the MFP on. Understanding fonts Typefaces and fonts A font is a set of characters and symbols created with a distinct design. The distinct design is called a typeface.
Page 146: Pitch And Point Size
Administration Pitch and point size The size of a font is specified as either a pitch or point size, depending on whether the font is fixed space or proportional. In fixed space fonts, each character has the same width. Pitch is used to specify the size of fixed space fonts.
Page 147: Bitmapped And Scalable Fonts
Administration Bitmapped and scalable fonts The MFP uses both bitmapped and scalable fonts. Bitmapped fonts are stored in MFP memory as predefined patterns of bits that represent a typeface at a specific size, style, and resolution. The following illustration shows an example of a character from a bitmapped font.
Page 148: Resident Fonts
Resident fonts Your MFP is equipped with resident fonts stored permanently in MFP memory. Different fonts are available in PCL 6 and PostScript 3 emulations. Some of the most popular typefaces, like Courier and Times New Roman, are available for all printer emulations. The following table lists all the fonts resident in your MFP.
Page 149 Supported fonts(continued) PostScript 3 font names Courier-Oblique Courier-Bold Courier-BoldOblique Garamond-Antiqua Garamond-Halbfett Garamond-Kursiv Garamond-KursivHalbfett GoldSansMM GoldSerifMM Helvetica-Light Helvetica-LightOblique Helvetica-Black Helvetica-BlackOblique Helvetica Helvetica-Oblique Helvetica-Bold Helvetica-BoldOblique Helvetica-Narrow Helvetica-Narrow-Oblique Helvetica-Narrow-Bold Helvetica-Narrow-BoldOblique Intl-CG-Times Intl-CG-Times-Italic Intl-CG-Times-Bold Intl-CG-Times-BoldItalic Administration PCL 6 font names CourierPS Oblique CourierPS Bold CourierPS Bold Oblique CG Omega CG Omega Bold...
Page 150 Supported fonts(continued) PostScript 3 font names Intl-Univers-Medium Intl-Univers-MediumItalic Intl-Univers-Bold Intl-Univers-BoldItalic Intl-Courier Intl-Courier-Oblique Intl-Courier-Bold Intl-Courier-BoldOblique LetterGothic LetterGothic-Slanted LetterGothic-Bold LetterGothic-BoldSlanted Marigold NewCenturySchlbk-Roman NewCenturySchlbk-Italic NewCenturySchlbk-Bold NewCenturySchlbk-BoldItalic Optima Optima-Bold Optima-BoldItalic Optima-Italic Palatino-Roman Palatino-Italic Palatino-Bold Palatino-BoldItalic Symbol Times-Roman Times-Italic Administration PCL 6 font names Univers Medium Univers Medium Italic Univers Bold Univers Bold Italic...
Page 151 Supported fonts(continued) PostScript 3 font names Times-Bold Times-BoldItalic TimesNewRomanPSMT TimesNewRomanPS-ItalicMT TimesNewRomanPS-BoldMT TimesNewRomanPS-BoldItalicMT Univers Univers-Oblique Univers-Bold Univers-BoldOblique Univers-Condensed Univers-CondensedOblique Univers-CondensedBold Univers-CondensedBoldOblique Wingdings-Regular ZapfChancery-MediumItalic ZapfDingbats Your MFP also supports the following PCL 6 bitmapped fonts: • Line Printer 16 • POSTNET Bar Code Administration PCL 6 font names Times Bold...
Page 152 Your MFP supports the following PCL 6 symbol sets: Supported symbol sets ABICOMP Brazil/Portugal ABICOMP International DeskTop Legal MC Text Microsoft Publishing Russian-GOST Ukrainian PCL ITC Zapf Dingbats PS ITC Zapf Dingbats PS Math PS Text Pi Font Symbol PC-8 Bulgarian PC-8 Danish/Norwegian (437N) PC-8 Greek Alternate (437G)
Page 153 Supported symbol sets(continued) OCR-B 9Y Bar Code Refer to the Technical Reference on the Lexmark Web site for more information about font and symbol set support. Your MFP supports the following resident PostScript 3 encodings: PostScript 3 Encodings /StandardEncoding /ISOLatin1Encoding...
Page 154: Chapter 8: Using The Mfp Control Panel And Menus
Using the MFP control panel and menus Understanding the MFP control panel This chapter contains information about understanding the control panel, changing print settings, and understanding control panel menus. You can change most print settings from your application or print driver. Settings you change from the application or print driver apply only to the job you are preparing to send to the MFP.
Page 155: Home Screen
Using the MFP control panel and menus Home screen Once the MFP is turned on, the LCD shows the following screen which is referred to as the Home screen: Ready Date/Time The top two lines direct you to press any button to the left. The buttons to the left are the Administration button, which has a key icon on it, and the Copy, Fax, E-mail, and Print/Profiles buttons.
Page 156 Using the MFP control panel and menus Button Note: The following four buttons are collectively called the navigation arrow buttons. Left arrow Right arrow Up arrow Down arrow Select Note: A check mark icon is molded into it. # (Pound or number character) 0–9 Note: Referred to as the numeric keypad.
Page 157 Using the MFP control panel and menus Button Backspace Note: A left arrow icon is molded into Dial Pause Note: The following icon is molded into the button: || Start Note: This is a large, round, green button. Stop Note: This is a small, red button. Clear All Note: A “C”...
Page 158: Menus
Using the MFP control panel and menus Menus Factory defaults are the function settings in effect the first time you turn your MFP on. These remain in effect until you change them. Factory defaults are restored if you select the Restore value for the Factory Defaults menu item.
Page 159 Using the MFP control panel and menus Display Language Press: Administration General Defaults Date Format Screen Timeout To access: Power Saver Paper Menu Alarm Control Paper Source Factory Defaults Paper Size Paper Type Configure MP Content Substitute Size Duplex Paper Texture Paper Saver Paper Weight Print Page Borders...
Page 160 Using the MFP control panel and menus Press: Administration Network/USB To access: TCP/IP Standard Network Standard USB NetWare AppleTalk LexLink PCL SmartSwitch PS SmartSwitch NPA Mode USB Buffer MAC Binary PS View Name View Address Activate Set Zone Press: Administration To access: Home Address...
Page 161 Using the MFP control panel and menus Press: Administration To access: Print Reports Menu Settings Page Network Setup Page Shortcut List E-mail Shortcuts List Fax Shortcuts List FTP Shortcuts List Profiles List Fax Receive Log Fax Send Log Fax Delayed/Pending Log NetWare Setup Page Print Fonts Print Directory...
Page 162 Using the MFP control panel and menus These menus are accessed by pressing Administration, and then highlighting and selecting these Default Menus Quality Menu Finishing Menu Print Resolution Blank Pages Toner Darkness Collation PictureGrade Copies Duplex Duplex Bind Multipage Border Multipage Order Multipage Print Multipage View...
Page 163 Using the MFP control panel and menus To access: Press: Copies Copy Copy From Copy To Collate Scale Darkness Options To access: Press: Fax To Search Fax It Cancel Faxes Save Options To access: Press Search for name E-mail Manual e-mail address Manual FTP address View To: list Send Now...
Page 164: Administration
Using the MFP control panel and menus Administration Use the Administration menu to set paper size, source, security functions, network setup, other settings involving print media, and to print reports. This menu contains additional levels of sub- menus, menu items, and values. To access the Administration menu, press the Administration button, which has a key icon on it.
Page 165 Using the MFP control panel and menus Paper Menu(continued) Menu item Purpose Paper Size To identify the default size for each print media source. 1 Select a print media source. Tray <n> Size (Tray 1*) MP Feeder Size Manual Pap Size Manual Env Size Note: Select Universal when you load print media that does not match any of the other available sizes.
Page 166 Using the MFP control panel and menus Paper Menu(continued) Menu item Purpose Configure MP To determine when the MFP selects print media loaded in the multipurpose feeder. Substitute To have the MFP substitute Size the specified print media size if the requested size is not loaded.
Page 167 Using the MFP control panel and menus Paper Menu(continued) Menu item Purpose Paper Weight To identify the relative weight of the print media loaded in a specific source and ensure that the toner adheres properly to the printed page. Note: If a user-defined name is available, it is displayed instead of Custom <x> Weight. The name is truncated to 16 characters.
Page 168: Default Menus
Using the MFP control panel and menus Paper Menu(continued) Menu item Purpose Custom Types To specify the kind of print media associated with each of the Custom Types available in the Paper Type menu item. Universal To determine the default size when the Paper Size setting for a tray is Universal. Setup 1 Select a unit of measure.
Page 169 Using the MFP control panel and menus General Settings Note: Values marked by an asterisk (*) are the factory default settings. Defaults Menu – General Settings Menu item Purpose Display To determine the language of Language the text on the control panel display.
Page 170 Using the MFP control panel and menus Defaults Menu – General Settings(continued) Menu item Purpose Power Saver To specify the amount of time (in minutes) the MFP waits after a job is completed before it goes into a reduced power state. This menu item is also available in Setup Menu.
Page 171 Using the MFP control panel and menus Copy Settings Note: Values marked by an asterisk (*) are the factory default settings. Defaults Menu – Copy Settings Menu item Purpose Content Specifies the type of content contained in the copy job. Duplex To set duplex output off or on by defining the way...
Page 172 Using the MFP control panel and menus Defaults Menu – Copy Settings(continued) Menu item Purpose Collate To keep the pages of a print job stacked in sequence when making multiple copies of the job. Original Size Provides a list of possible scanner sizes to select from to specify the size of your original copy...
Page 173 Using the MFP control panel and menus Fax Settings Note: Values marked by an asterisk (*) are the factory default settings. Station Name Enter your name or company name by using the alphanumeric keyboard screen. Use the navigation arrow buttons and the button to enter the name in the entry field provided.
Page 174 Using the MFP control panel and menus Fax Send Settings Defaults Menu – Fax Settings – Fax Send Settings Menu item Purpose Resolution To define quality in dots per inch (dpi). A higher resolution gives greater print quality, but it increases the fax transmission time for outgoing faxes.
Page 175 Using the MFP control panel and menus Fax Receive Settings Defaults Menu – Fax Settings – Fax Receive Settings Menu item Purpose Enable Fax Allows fax jobs to be received by Receive the MFP. Rings to Answer The MFP rings a set number of rings to indicate an incoming fax job.
Page 176 Using the MFP control panel and menus Fax Log Settings Defaults Menu – Fax Settings – Fax Log Settings Menu item Purpose Transmission Selects whether the MFP prints a log with details about the fax job sent. If the fax job failed to send, the header on the page reads “Fax Failed”...
Page 177 Using the MFP control panel and menus Speaker Settings Defaults Menu – Fax Settings – Speaker Settings Menu item Purpose Speaker Mode Specifies how long the speaker remains on. Ringer Volume Sets the MFP fax speaker ringer volume. Distinctive Ring Settings Defaults Menu –...
Page 178 Using the MFP control panel and menus Defaults Menu – Fax Settings – Fax Modes(continued) Menu item Purpose Memory Use Defines the amount of non-volatile memory used in relation to fax for a fax job. The default setting splits an equal amount of memory between sending and receiving fax jobs.
Page 179 Using the MFP control panel and menus E-mail/FTP Settings Note: Values marked by an asterisk (*) are the factory default settings. Defaults Menu – E-mail/FTP Settings Menu item Purpose Format Specifies the format of the file you plan to scan. Content Specifies the type of content contained in the scan job.
Page 180 Using the MFP control panel and menus Defaults Menu – E-mail/FTP Settings(continued) Menu item Purpose Orientation To specify the default orientation of the document to be sent in the scan job. JPEG Quality Sets the quality of a JPEG image in relation to file size and the quality of the image.
Page 181 Using the MFP control panel and menus Defaults Menu – E-mail/FTP Settings(continued) Menu item Purpose Enable scan-to- Sets the MFP to be able to scan a document for file transfer. Prints a log page as a confirmation confirmation that files transferred successfully. Print Settings Note: Values marked by an asterisk (*) are the factory default settings.
Page 182 Using the MFP control panel and menus Defaults Menu – Print Settings – Finishing Menu(continued) Menu item Purpose Collation To keep the pages of a print job stacked in sequence when printing multiple copies of the job. Copies To set the number of copies you want for the MFP default value.
Page 183 Using the MFP control panel and menus Defaults Menu – Print Settings – Finishing Menu(continued) Menu item Purpose Multipage To determine the positioning of Order multiple page images when using Multipage Print. The positioning depends on the number of images and whether the images are portrait or landscape in orientation.
Page 184 Using the MFP control panel and menus Defaults Menu – Print Settings – Finishing Menu(continued) Menu item Purpose Separator To insert blank separator sheets Sheets between jobs, between multiple copies of a job, or between each page of a job. Separator To specify the print media source Source...
Page 185 Using the MFP control panel and menus Defaults Menu – Print Settings – Quality Menu(continued) Menu item Purpose Toner Darkness To lighten or darken text images, or conserve toner. PictureGrade To improve the quality of grayscale printing at 300 and 600 dots per inch (dpi) in PostScript emulation.
Page 186 Using the MFP control panel and menus Defaults Menu – Print Settings – Setup Menu(continued) Menu item Purpose Auto Continue To define the amount of time (in seconds) the MFP waits after displaying an operator intervention error message before it resumes printing.
Page 187 Using the MFP control panel and menus Defaults Menu – Print Settings – Setup Menu(continued) Menu item Purpose Print Area To modify the logical and physical printable area. Values and descriptions Normal* Note: The Whole Page setting only affects Whole Page pages printed using PCL 6.
Page 188 Using the MFP control panel and menus Defaults Menu – Print Settings – Setup Menu(continued) Menu item Purpose Power Saver To specify the amount of time (in minutes) the MFP waits after a job is completed before it goes into a reduced power state.
Page 189 Using the MFP control panel and menus Defaults Menu – Print Settings – Setup Menu(continued) Menu item Purpose Print Timeout To specify the amount of time (in seconds) the MFP waits before printing the last page of a print job that does not end with a command to print the page.
Page 190 Using the MFP control panel and menus Defaults Menu – Print Settings – Setup Menu(continued) Menu item Purpose Toner Alarm To specify how the MFP responds when it is low on toner. Utilities Menu Use the Utilities Menu to print a variety of listings relating to available MFP resources, settings, and print jobs.
Page 191 Using the MFP control panel and menus Defaults Menu – Print Settings – Utilities Menu(continued) Menu item Purpose Factory Defaults To return your MFP settings to the factory default values. This menu item is also available in General Settings Format Flash To format the flash memory.
Page 192 Using the MFP control panel and menus Defaults Menu – Print Settings – Utilities Menu(continued) Menu item Purpose Print Menu To print a listing of the current user default values, the installed options, the amount of Settings Page installed MFP memory, the status of MFP supplies, and key statistics about MFP usage. Print Network To print information relating to the internal print server and the network settings defined Setup Page...
Page 193 Using the MFP control panel and menus Defaults Menu – Print Settings – PCL Emul Menu(continued) Menu item Purpose Tray To configure your MFP to work with print drivers or applications that use different source Renumber assignments for the paper trays. Note: Refer to the Technical Reference for more information about assigning source numbers.
Page 194 Using the MFP control panel and menus Defaults Menu – Print Settings – PCL Emul Menu – PCL Emul Settings(continued) Menu item Purpose Pitch To specify the font pitch for scalable monospaced fonts. Orientation To determine how text and graphics are oriented on the page.
Page 195 Using the MFP control panel and menus PostScript Menu Use the PostScript Menu to change print settings that only affect jobs using the PostScript emulation. Note: Values marked by an asterisk (*) are the factory default setting. Defaults Menu – Print Settings – PostScript Menu Menu item Purpose Print PS Error...
Page 196 Using the MFP control panel and menus Defaults Menu – Print Settings – PDF Menu(continued) Menu item Purpose Annotations To specify whether to print the annotations within the PDF file. Annotation tools provide a variety of methods for marking up text and attaching notes and commentaries to PDF documents.
Page 197 Using the MFP control panel and menus Password Protect Note: Values marked by an asterisk (*) are the factory default settings. Defaults Menu – Security – Password Protect Menu item Purpose Protect To block access to the Paper Menu Menu item unless a password is entered to access the menu.
Page 198 Using the MFP control panel and menus Select Create Password. If a password has not been defined previously, then these instructions lead you to a screen that lets you create a password. If a password exists, then the screen lets you change the password.
Page 199 Using the MFP control panel and menus Highlight Done and press Note: Done leads to the Reenter Password screen, and Cancel returns to the Configuration Security screen. For the Reenter Password screen, use the alphanumeric keyboard screen to reenter your password: Reenter Password...
Page 200 Using the MFP control panel and menus Set Date and Time Note: Values marked by an asterisk (*) are the factory default settings. Defaults Menu – Set Date and Time Menu item Purpose Year Specifies the year. Month Specifies the month.
Page 201: Print Reports
Using the MFP control panel and menus Delete Shortcuts Press the Administration (key) button. Press the down arrow button until you highlight Default Menus and press Press the down arrow button until you highlight Delete Shortcuts and press Note: Delete Shortcuts appears in the list of menu items only if a shortcut exists. Select either E-mail, Fax, FTP, or Profiles, and press Use the down arrow button to highlight the shortcut you want to delete and press Note: You may select more than one shortcut.
Page 202: Network/Usb
Using the MFP control panel and menus Print Reports(continued) Menu item Purpose Fax Delayed/Pending Prints a log of the faxes in the send queue and faxes received but not printed. Once a fax prints, it appears in the Fax Receive Log. NetWare Setup Page Prints a page listing the NetWare protocol settings.
Page 203 Using the MFP control panel and menus Network/USB – TCP/IP(continued) Menu item Purpose Enable DHCP DHCP is Dynamic Host Configuration Protocol. The network automatically assigns a number for the network information. Enable RARP RARP is Reverse Address Resolution Protocol. Enable BOOTP BOOTP is Bootstrap Protocol.
Page 204 Using the MFP control panel and menus Network/USB – TCP/IP(continued) Menu item Purpose WINS Server A server handles host names by Address assigning host names to IP addresses. Devices have a host name registered with the WINS server. Windows Internet Naming Service (WINS) is a system that determines the IP address associated with a particular network computer.
Page 205 Using the MFP control panel and menus Standard Network Network/USB – Standard Network Menu item Purpose PCL SmartSwitch To configure the MFP so it automatically switches to PCL emulation when a print job received through the network port requires it, regardless of the default printer emulation.
Page 206 Using the MFP control panel and menus Network/USB – Standard Network(continued) Menu item Purpose MAC Binary PS To configure the MFP to process Macintosh binary PostScript print jobs. Values and descriptions MFP processes raw binary PostScript print jobs from computers using the Macintosh operating system.
Page 207 Using the MFP control panel and menus Standard USB Network/USB – Standard USB Menu item Purpose PCL SmartSwitch To configure the MFP so it automatically switches to PCL emulation when a print job received through the USB port requires it, regardless of the default printer emulation.
Page 208 Using the MFP control panel and menus Network/USB – Standard USB(continued) Menu item Purpose USB Buffer To configure the size of the USB input buffer. MAC Binary PS To configure the MFP to process Macintosh binary PostScript print jobs. Values and descriptions Disabled Job buffering is disabled.
Page 209 Using the MFP control panel and menus NetWare Network/USB – NetWare Menu item Purpose View Login Name Specifies the login name for NetWare which is the same as the adapter name. View Print Mode Specifies the print server for the remote MFP. View Network Specifies the NetWare number Number...
Page 210 Using the MFP control panel and menus AppleTalk Network/USB – AppleTalk Menu item Purpose View Name Names the devices. The setting is used to advertise the print services. Macintosh uses names instead of a string of numbers. View Address Allows you to see the address.
Page 211: Copy
Using the MFP control panel and menus Copy Use the Copy menu to specify settings to make copies from an original document. Note: Values marked by an asterisk (*) are the factory default settings. Copy Menu item Purpose Copies Sets the number of copies to make from each scanned original document.
Page 212 Using the MFP control panel and menus Copy(continued) Menu item Purpose Copy To Sets the size and type of print media for the printing of copies. 1 Select one of the following: • Installed size in Tray 1 • Installed size in Tray 2 if an optional drawer is installed Possible sizes are: JIS B5...
Page 213 Using the MFP control panel and menus Copy(continued) Menu item Purpose Scale Creates an image of your scanned copy that is scaled to any size from 25% to 400% of the original copy. Use the Auto setting when you want to copy from one size print media to another, such as copying a Legal size original, but printing on Letter size.
Page 214 Using the MFP control panel and menus Copy(continued) Menu item Purpose Paper Saver Allows the images of multiple pages to be printed on a single side (or page) of a sheet of print media. Some products refer to this as N- Margin Shift Creates an additional left margin when the copy job has narrow...
Page 215: Fax
Using the MFP control panel and menus Copy(continued) Menu item Purpose Overlay Creates a watermark or message that prints over the copy content on each page of the job. As with all watermarks, the word you select prints lightly in large print across the page.
Page 216 Using the MFP control panel and menus Item Purpose Fax To To let you enter fax numbers using the numeric keypad. Separate fields appear on the screen to let you send a fax to multiple numbers at once. This is also called the Fax Destination List.
Page 217 Using the MFP control panel and menus Fax(continued) Item Purpose Search Lets you look for a previously set fax number. Selecting Search opens a keyboard field where you select letters for a person’s name, so you can search on a name. Your search shows a list of internal or Lightweight Directory Access Protocol (LDAP) numbers.
Page 218 Using the MFP control panel and menus Fax(continued) Item Purpose Save To save the current Fax To list as a shortcut. The shortcut number and name are assigned automatically Options Highlight Options and press for the Fax menu. These are listed as follows. Width Specifies the width of the original document.
Page 219: E-Mail
Using the MFP control panel and menus E-mail Use the E-mail menu, called the E-mail Destination screen, to scan documents and e-mail them to one or more people directly from the MFP. Note: Values marked by an asterisk (*) are the factory default settings. E-mail Item Purpose...
Page 220 Using the MFP control panel and menus E-mail(continued) Item Purpose Manual FTP Lets you enter an FTP address address using an alphanumeric keyboard screen. View To: list Lets you see how many entries are entered into the To: list. The entries receive the e-mail once you send it.
Page 221 Using the MFP control panel and menus E-mail(continued) Item Purpose Options Highlight Options, and then press menu items for the E-mail menu. These are listed as follows. What will be Specifies information in the scanned values about the item to be scanned.
Page 222 Using the MFP control panel and menus E-mail(continued) Item Purpose What will be Specifies some general sent information about the e-mail to be sent. Enter subject Lets you enter an e-mail subject, which is the same as a regarding line. The field is limited to 64 characters.
Page 223: Print/Profiles
There are different methods of sending a profile which include ScanBack, Scan to PC from Web pages, and the Lexmark Document Solutions Suite. The ScanBack Utility is an easy way to create Scan Profiles. You can also browse to the IP address or host name of the MFP to create Scan Profiles.
Page 224: Managing Shortcuts - Creating, Entering, Deleting
Using the MFP control panel and menus Managing shortcuts - creating, entering, deleting Shortcuts let you send documents more easily to routine recipients. You can create or delete shortcuts either from the MFP or through the MFP Web pages. This section describes how you create, enter, and delete shortcuts.
Page 225: Chapter 9: Understanding The Mfp Control Panel Messages
Understanding the MFP control panel messages The control panel displays messages describing the current state of the MFP and indicates possible problems you must resolve. This topic provides a list of all messages, explains what they mean, and tells you how to clear the messages. Administration Navigation arrow buttons MFP messages...
Page 226 Understanding the MFP control panel messages Message What this message means The scanner detects a jam. 290 Scanner jam, remove all originals from the scanner Replace all originals if restarting job 291 Scanner jam, remove all originals from the scanner Replace all originals if restarting job 292 Scanner jam,...
Page 227 Understanding the MFP control panel messages Message What this message means The MFP cannot defragment flash 37 Insufficient memory because the memory memory for Flash used to store undeleted flash Memory Defragment resources is full. operation There is not enough memory to 37 Insufficient collate the print job.
Page 228 Understanding the MFP control panel messages Message What this message means The MFP detects unformatted 53 Unformatted flash flash memory. detected The MFP cannot establish 54 Standard Network communications with an installed Software Error network port. An unsupported flash option is 55 Unsupported Flash installed in the specified slot.
Page 229 Understanding the MFP control panel messages Message What this message means The MFP is busy receiving, Busy processing, or printing data. The fax call was completed Call Complete successfully. Scan media may be cycling out of Canceling fax(es). the scan media path while the job stops.
Page 230 Understanding the MFP control panel messages Message What this message means The MFP is defragmenting the Defragmenting Flash flash memory to reclaim storage DO NOT POWER OFF space occupied by deleted resources. A currently processing operation Device must be in must finish before the Ready state before administration menus are...
Page 231 Understanding the MFP control panel messages Message What this message means System resources are dedicated to Insufficient finishing other jobs, so no new jobs resources. Try again can be set up. when the system is idle. The password entered does not Invalid password match the password protecting administrative functions.
Page 232 Understanding the MFP control panel messages Message What this message means The system did not find any No results for <x> shortcuts matching your entry. Continue No stored fax numbers. You cannot perform a search because no fax numbers are stored on the system.
Page 233 PC applet is running on the PC, and any firewalls are correctly configured (Windows XP has a default firewall; see your support person if necessary). For Lexmark Document Solutions Suite, verify the host machine containing the Lexmark Document Solutions Suite server is up and running.
Page 234 Understanding the MFP control panel messages Message What this message means The internal clock time is invalid. It Set Clock must be reset before fax operations are available. The requested shortcut has Shortcut already in already been placed in the list of list fax recipients.
Page 235 Understanding the MFP control panel messages Message What this message means The system is preparing the System busy, necessary memory and preparing resources connections to begin the requested for job. job. The print cartridge is low on toner. Toner Low The tray is either missing or not Tray 1 Missing fully inserted into the MFP.
Page 236: Index
Index A4 Width 194 cleaning cork-like part 117 window, cleaning 118 Administration menus, See menus 164 alarms error messages 186 setting 185 toner 190 automatic tray linking 137 avoiding media jams 36 background shading 130 binding, duplex 60 bins 80 rear output bin 81 standard output bin 80 raising paper rest 80...
Page 237 Darkness Copy 213 Default Menus, Copy Settings 172 Defaults Menu, E-mail/FTP Settings 179 Defaults Menu, Fax Send Settings 174 E-mail, What will be sent 222 Fax 218 dimensions envelope 54 paper 53 directory list, printing 39 disabling control panel menus 136 downloaded resources printing 191 resource save 189...
Page 238 77 laser notices 15 letterhead guidelines 56 loading in multipurpose feeder 78 page orientation 57 printing 57 Lexmark Authorized Supplies Dealers 104 light print 126 linking trays 137 loading capacities optional 250-sheet tray 51 optional 500-sheet tray 51 standard tray 51...
Page 239 media (continued) paper (continued) loading multipurpose feeder 77 loading optional 250-sheet tray 62 loading optional 500-sheet tray 67 loading standard tray 62 sizes supported 10 (Com-10) 54 7 3/4 (Monarch) 54 9 envelope 54 A4 53 A5 53 B5 54 C5 54 DL 54 envelopes 54...
Page 240 menus (continued) Administration (continued) Default Menus (continued) Fax Settings (continued) Fax Receive Settings 175 Auto Reduction 175 Duplex 175 Enable Fax Receive 175 Fax Paper Source 175 Rings to Answer 175 Fax Send Settings 174, 177 Allow Save 174 Automatic Redial 174 Behind a PABX 174 Content 174 Darkness 174...
Page 241 menus (continued) Administration (continued) Default Menus (continued) Print Settings (continued) Utilities Menu (continued) Print Network Setup Page 192 Security Create Password 197 Functions On/Off Copy 196 E-mail 196 Fax 196 Key 196 Profiles 196 Password Protect Protect Default Settings 197 Protect Manage Shortcuts 197 Protect Network/USB 197 Protect Paper Menu 197...
Page 242 menus (continued) Administration (continued) Print Reports (continued) Print Directory 202 Print Fonts 202 Profiles List 201 Shortcut List 201 Copy 211 Back 215 Collate 212 Content 213 Copies 211 Copy From 211 Copy To 212 Darkness 213 Duplex 213 Margin Shift 214 Overlay 215 Paper Saver 214 Scale 213...
Page 243 messages (continued) 55 Unsupported Flash in slot <X> 228 55 Unsupported Memory in slot <X> 228 56 Standard USB Port Disabled 228 88 Toner is low 228 900–999 Service <message> 228 Administrator menus turned off by system administrator. 228 After pressing the green start button the fax will be transmitted on <send date>...
Page 244 133 optional drawer, removing 138 optional MFP memory, removing 141 ordering supplies 104 ordering, print cartridge 105 Lexmark Return Program 105 regular 105 Orientation Defaults Menu, E-mail/FTP Settings 180 E-mail, What will be scanned 221 PCL Emul Menu 194...
Page 245 paper (continued) loading (continued) multipurpose feeder 76, 77 optional 250-sheet tray 62 optional 500-sheet tray 67 standard tray 62 paper exits 80 rear output bin 81 standard output bin 80 paper jams clearing 84 paper path 84 reprinting jammed pages 186 paper loading multipurpose feeder 77 optional 250-sheet tray 62...
Page 246 print cartridge (continued) ordering 105 recycling 110 replacing 106 storing 105 Print Fonts 191 print job, canceling from MFP control panel 39 from your computer 39 print job, sending 37 from Macintosh 38 from Windows 37 print media storing 55 Print Net Setup (Utilities Menu) 192 print options separator sheets 184...
Page 247 problem solving (continued) fax problems (continued) shortcuts do not dial correctly 132 some words on the incoming fax are stretched 132 option problems does not operate after installation 133 quits working 133 other problems MFP escape codes 135 obtaining updated drivers and utilities 135 print quality problems background shading 130 blank pages 130...
Page 248 55 print cartridge 105 print media 55 supplies conserving 104 ordering 104 print cartridge 105 Lexmark Return Program 105 regular 105 recycling 110 symbol set support 153 system board accessing 139 reinstalling the shield 143 test printing Hex Trace mode 191...
Page 249 troubleshooting (continued) print quality problems (continued) jagged characters 129 print quality problems, solving background shading 130 black partial page 130 blank pages 130 blurred characters 126 faint images 129 left and top margins 129 light characters 126 light printing, but Toner Low does not appear 128 missing characters 131 poor image quality 129...
Page 250 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2003 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550 www.lexmark.com...

This manual is also suitable for:

16l0000 - x 422 mfp b/w laser 16l0119

Lexmark X422 User Reference Manual

Notices

Chapter 1: Overview

Chapter 2: Printing, Copying, Faxing, and Scanning

Chapter 3: Media Specifications and Guidelines

Chapter 4: Clearing Jams

Chapter 5: Maintenance

Chapter 6: Troubleshooting

Chapter 7: Administration

Chapter 8: Using the MFP Control Panel and Menus

Chapter 9: Understanding the MFP Control Panel Messages

Index

Quick Links

Troubleshooting

Related Manuals for Lexmark X422

Summary of Contents for Lexmark X422

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Table of Contents