Troubleshooting - Symbol PDT 8000 Series Product Reference Manual

PDT 8000 Series Product Reference Guide

Troubleshooting

Problem
Terminal does not turn on.
Terminal turns itself off.
Terminal does not emit sound. Check the System Volume slider in the Sounds & Notifications
Terminal stops responding to
screen input.
Terminal responds
inaccurately to stylus taps.
Terminal doesn't recognize
my handwriting.
Cannot see characters on
display.
12-4
Table 12-1. Troubleshooting
Adjust the backlight.
Ensure batteries are installed properly. If necessary, replace the
batteries.
Ensure the terminal is charged. If necessary, see
Terminal Battery on page 1-8 for instructions to charge the terminal.
If your terminal still does not operate, try a soft reset (see
Your PDT 8000 Terminal
Your terminal is designed to turn itself off after a period of inactivity.
This period can be set from one to five minutes, in one-minute
intervals. Check the Power screen (in the System tab under Start -
Settings), and change the setting if you need a longer delay before
the automatic shutoff feature activates.
properties screen (under Start - Settings) to ensure the volume is not
turned down.
Perform a soft reset. See
page 2-24.
Align the screen. Choose Align Screen from the System tab under
Start - Settings or press Shift + 2.
If you're using the Block Recognizer input method, characters must
be written a certain way. See
Characters for information about how to write character strokes.
Write the character strokes in the lower character entry area on the
screen — not on the display part of the screen.
Ensure you are writing lower-case letters, upper-case letters, and
numbers in the appropriate sections of the writing area. See
Entering Information Using the Input Panel on page 2-12.
Ensure your terminal is on. See
Adjust the backlight on your terminal (see
page 2-3).
Possible Solution
on page 2-24).
Resetting Your PDT 8000 Terminal
Appendix A, Block Recognizer
Starting the Terminal
Adjusting the Backlight
Charging the
Resetting
on
on page 1-21.
on