Problem
Residual image occurs in
the black image printing at
37 mm intervals
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Residual image occurs at
64 mm intervals
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Possible causes
• Toner cartridge failure.
• Bad or dirty high voltage contacts.
• Fuser temperature maintained too high.
Check for toner buildup on hot roller and
thermistor surface.
• Clean or replace fuser if necessary.
Diagnostic information
4038-001
2-27