Lexmark X215 MFP Service Manual page 58

4038-001
Problem
• Background appears in
print area
• Gray background
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Residual image occurs at
75 mm intervals
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Residual image occurs at
75 mm intervals when
printing card stock or
transparencies
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2-26
Service Manual
Possible causes
• Check for recommended paper weight
(recycled or poor quality paper). See
"Selecting print materials" on page 1-2
for more information.
• Check machine environment.
• Toner cartridge failure.
Note: Very dry (low humidity) or humid
(higher than 80% relative humidity (RH))
conditions can increase background
shading.
• Dirty transfer roll.
• Transfer roll failure or improperly installed.
• HVPS failure.
• Toner cartridge failure.
• Bad or dirty high voltage contacts.
• Transfer roller failure.
• Engine board failure.
Software not set to card stock or transparency
mode.