Ricoh C23535 Operating Instructions Manual page 468

Troubleshooting When Using the Printer Function
Problem
PDF files do not print
out/cannot perform
[PDF Direct Print].
PDF files do not print
out/cannot perform
[PDF Direct Print].
PDF files do not print
out/cannot perform
4
[PDF Direct Print].
[PDF Direct Print] pro-
duces strange or mal-
formed characters.
Printing by Bluetooth
is slow.
Printing by Bluetooth
is slow.
If the problem cannot be solved, contact your service representative.
62
Cause
PDF files are pass-
word-protected.
PDF files cannot be
printed if they are
print-disabled in PDF
file security setting.
High compression
PDF files created us-
ing the machine's
scanner function can-
not print directly.
Fonts were not em-
bedded.
The number of jobs
exceeds the capacity
of the machine.
• A communication
error might have
occurred.
• Interference from
IEEE 802.11b
(wireless LAN)
devices can reduce
communication
speed.
• Bluetooth trans-
mission speeds are
not high.
Solution
To print password-protected PDF files, enter
the password in the [PDF Menu] or on Web Im-
age Monitor.
• For details about [PDF Menu], see "PDF
Menu", General Settings Guide.
• For details about Web Image Monitor, see
the Web Image Monitor Help.
Change the PDF file security setting.
Open the application used to create the PDF,
and then print the file using the application's
driver.
Re-save the file in normal (non-compressed)
PDF format.
Some types of High Compression PDF files are
not supported. Consult your sales representa-
tive about the supported file types.
Embed fonts in the PDF file you want to print
and then print.
Reduce the number of jobs.
• Remove the machine from close proximity
with IEEE 802.11b wireless LAN devices.
• If there are active IEEE 802.11b wireless
LAN devices or other Bluetooth devices
nearby, relocate the machine or disable
those devices.