Samsung CLX-8640 series Service Manual page 320

4. Troubleshooting
► Error Code
H1-1217
H1-1218
► Error message
Paper jam in Tray 2.
► Symptom
Paper jam has occurred in tray2. Paper is not reached to the feed sensor after pick-up from tray2.
► Troubleshooting method
• H1–1217 : Paper is not reached to the feed sensor after pick-up from tray2.
• H1–1218 : Paper is not passed the feed sensor within specified time.
1) Remove the tray2. Remove the jammed paper. And install the tray.
2) If the problem persists, check the followings.
3) Check if the proper paper is loaded in the tray. If not, replace the paper.
4) Check if the pick up/reverse/forward roller are contaminated or worn out. Replace these rollers(JC93–00616A).
5) Check the feed sensor and feed motor operations.
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