Motor Failure: #A1-2411. Turn Off Then On. Call For Service If The Problem Persists; Motor Failure: #A1-2412. Turn Off Then On. Call For Service If The Problem Persists; Motor Failure: #A1-2413. Turn Off Then On. Call For Service If The Problem Persists - Samsung CLX-8640 series Service Manual

► Error Code
A1–2411
A1–2412
A1–2413
► Error message

Motor Failure: #A1-2411. Turn off then on. Call for service if the problem persists

Motor Failure: #A1-2412. Turn off then on. Call for service if the problem persists

Motor Failure: #A1-2413. Turn off then on. Call for service if the problem persists

► Symptom
Cyan OPC motor operation is abnormal.
► Troubleshooting method
• A1–2411 : Cyan OPC motor is stopped but machine recognizes it as operational.
• A1–2412 : Cyan OPC motor is not operated for print-job.
• A1–2413 : Cyan OPC motor is operating but machine recognizes status as "Stopped".
1) Turn the machine off then on. If the error persists, turn the machine off again.
2) Open the front cover. Check if there are any foreign substances or paper around cyan drum drive unit.
3) Turn the machine on. If the error persists, turn the machine off again.
4) Remove the rear cover after removing 7 screws.
5) Check if the cyan OPC motor connector is connected correctly.
6) If the connection is OK, turn the machine on. Enter SVC mode. Select cyan OPC motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines > 100–0043)
Check the motor operation.
a) If the motor is not operational,
Copyright© 1995-2013 SAMSUNG. All rights reserved.
4. Troubleshooting
4-94