To Retrieve A Parked Call At Another Extension; To Display Parked Calls; Holding Calls; Transfer A Call - Avaya 4400 User Manual

44XX, 46XX and 64XX User Guide

To Retrieve a Parked Call at Another Extension

1. At any extension on the system, dial *38*N# where N is the number that was assigned to the
parked call (usually the parking extension number followed by 0) of the parked call.
• For example: To unpark the first call parked by 206, dial *38*2060#.

To Display Parked Calls

1. A P on your display indicates that you have a parked call.
2. Press Menu
3. Select HC&P (held, conference and parked).
4. The above Parks indicates that there are parked calls. Select Parks.
5. The displays show the parked calls using the number assigned to each parked call.
6. To unpark a particular call, press the display key under the parked call.

Holding Calls

The system automatically reconnects held calls after a set period, the default setting is 2 minutes.
To display held calls:
1. An H on your display indicates that you have a held call.
2. Press Menu
3. Select HC&P (held, conference and parked).
4. The above Helds indicates that there are held calls. Select Helds.
5. If you have several held calls you can use the and keys to the details of the different held calls.
•
To clear a held call: Select Drop.
• To reconnect a held call: Select Pickup.

Transfer a Call

To transfer a call:
1. During the call, press Trnsfr
2. Dial the number to which you want to transfer the call.
If the extension doesn't answer or doesn't want the call press the call appearance button to
return to the original call.
If the extension answers and will accept the transfer press Transfr
To do a blind transfer, hang up the call or hit the transfer button again.
4400, 4600 and 6400 Phone User Guide
IP Office
twice.
twice.
. The call is put on hold.
again.
Issue 10f (15th September 2005)
Page 24