Table of Contents
Advertisement
6 TROUBLESHOOTING GUIDE
6.1.
USER RECOVERABLE ERRORS
If the unit detects a problem, one or more of the following messages will appear on the display.
The explanations given in the [ ] are for servicemen only.
DISPLAY MESSAGE
• • • • Polygon motor error.
Refer to CALL SERVICE 1 (P.92).
• • • • Laser beam error. Replace LSU unit.
Refer to CALL SERVICE 2 (P.93).
• • • • Fuser unit cannot heat up. Replace fuser unit.
Refer to CALL SERVICE 3 (P.94).
• • • • Fan motor error. Replace fan motor.
Refer to CALL SERVICE 4 (P.95).
• • • • There is something wrong with the drum unit. Replace the drum unit and the toner cartridge.
• • • • The document was not fed into the unit properly. Re-insert the document. If misfeeding occurs frequently,
clean the document feeder rollers and try again.
• • • • The drum unit is not inserted properly. Re-insert it correctly.
• • • • The memory (telephone numbers, parameters, etc.) has been erased. Re-program.
• • • • Recording paper was not fed into the unit properly. Re-insert the recording paper.
• • • • The front cover is open. Close it.
• • • • There is no space to store new items in navigator directory. Erase unnecessary items.
• • • • The drum life is near to an end. Replace the drum unit as soon as possible.
• • • • The unit has a document in memory. See the other displayed message instructions to print out the
document.
• • • • Copying has stopped due to a lack of recording paper or recording paper jam. See the other displayed
message instructions to continue copying.
• • • • The inside of the unit is extremely cold and cannot be operated. Use the unit in a warmer area. While the
unit cannot be operated, the received documents are temporarily stored into the memory, and will be
printed out automatically when the unit warms up.
• • • • When performing memory transmission, the document being stored exceeded the memory capacity of
the unit. Send the entire document manually.
• • • • When making a copy, the document being stored exceeded the memory capacity of the unit. Press
[STOP] to clear the message. Divide the document into sections.
• • • • There is something wrong with the unit's modem.
• • • • The other party´s fax machine is busy or has run out of recording paper. Try again.
• • • • Recording paper is not installed or the unit has run out of paper. Install paper.
• • • • Recording paper is not fed into the unit properly. Re-install paper.
• • • • A recording paper jam occurred. Clear the jammed paper.
• • • • The cable or the computer power cord is not connected correctly. Check the connections. See P.15.
• • • • The software is not running on the computer. Restart the software and try again.
• • • • The unit is warming up. Wait for a while.
• • • • The other party's fax machine does not offer the polling function. Check with the other party.
• • • • The other party´s fax machine is busy or has run out of recording paper. Try again.
CAUSE AND REMEDY
63
KX-FLM652CX
Advertisement
Table of Contents
Troubleshooting
