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Panasonic KX-FLM551E Operating Instructions Manual

Multi-function laser fax
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Multi-Function Laser Fax

Operating Instructions

KX-FLM551E
Model No.
Please read these Operating
Instructions before using the unit
and save for future reference.
This model is designed to be
used in the United Kingdom
and Ireland.

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Summary of Contents for Panasonic KX-FLM551E

  • Page 1: Operating Instructions

    Multi-Function Laser Fax Operating Instructions KX-FLM551E Model No. Please read these Operating Instructions before using the unit and save for future reference. This model is designed to be used in the United Kingdom and Ireland.

  • Page 2: Declaration Of Conformity

    Declaration of Conformity: We, Kyushu Matsushita Electric Co., Ltd. of Matsushita Electric Industrial Co., Ltd. / Panasonic Testing Centre (Europe) GmbH, declare that this equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
  • Page 3 YOUR 12 MONTHS WARRANTY FAX BACK NUMBER 08700 600001 Thank you for purchasing your Panasonic facsimile. By filling in the section below, this will ensure the following: Should you ever require a service call under warranty, your call will be dealt with quickly and efficiently.
  • Page 4 The liability of Panasonic under the terms of this warranty is limited to the exchange of the fax, or the repair and return of the original fax (subject to any additional charges).

  • Page 5: Safety Instructions

    Safety instructions Important safety instructions! When using this unit, basic safety precautions 11. Never push any objects through slots in this should always be followed to reduce the risk of unit. This may result in the risk of fire or fire, electric shock, or personal injury.
  • Page 6 Safety instructions CAUTION: Laser radiation Toner cartridge The printer of this unit utilises a laser. Use Be careful of the following when you handle the toner cartridge. of controls or adjustments or performance of procedures other than those specified — Do not leave the toner cartridge out of the protection bag for a long time.

  • Page 7: Other Information

    Safety instructions CAUTION: OTHER INFORMATION: Keep the unit away from electrical noise Installation generating devices, such as fluorescent Never install telephone wiring during a lamps and motors. lightning storm. The unit should be kept free from dust, high Never install telephone jacks in wet locations temperature and vibration.

  • Page 8: Table Of Contents

    Table of Contents Initial Preparation Accessories Included accessories ........8 Accessory information .
  • Page 9 Multi-Function Station software Setup (PC) Connecting to a computer ....... . 45 Installing Multi-Function Station software .

  • Page 10: Included Accessories

    Accessories Included accessories! Mains lead......1 Telephone line cord ...1 Handset ......1 Order No. PFJA03A005Z Order No. PQJA87S Order No. PFJXE1005Z Handset cord....1 Paper stacker ....1 Document stacker ...1 Order No. PFJA1029Z Order No. PFZX1FL501M Order No. PFKS1055Z1 Paper tray......1 Operating instructions ..1 Quick Start Sheet.....1 Order No.

  • Page 11: Accessory Information

    Or telephone our Customer Care Centre on 08701 580560 Mon - Friday 9:00am - 5:30pm Most major credit and debit cards accepted. All enquires transactions and distribution facilities are provided directly by Panasonic UK Ltd. It couldn’t be simpler! Model No.

  • Page 12: Help Function

    Help Button / Finding the Controls Help function! You can print a quick reference for assistance as follows. 5. How to use the copier function. Press l. COPIER ROTATE $ & SET Display: 6. List of available reports. Rotate g until the desired item is REPORTS displayed.

  • Page 13: Location

    Finding the Controls Location! To store a scanned document into To turn on/off AUTO ANSWER (p. 36, 37). memory, and then send it (p. 30). To make a collated copy (p. 44). To adjust volume (p. 21). To select an enlargement or To use one-touch dial (p.

  • Page 14: Toner Cartridge And Drum Unit

    ( Remove the protection bar from the drum unit ( Toner cartridge Drum unit With “Panasonic” face up on the Hold here. toner cartridge, match the red arrows on the cartridge and the drum unit. Toner cartridge Red arrows...
  • Page 15 Setup turn the two levers on the toner cartridge with firm pressure. Levers The toner cartridge is installed when the triangles match. Triangles Push the front cover open button Front cover then open the front cover. Front cover open button Install the drum and toner unit by holding the tabs.

  • Page 16: Document Stacker, Paper Stacker And Paper Tray

    Setup Document stacker, paper stacker and paper tray! Document stacker Align with the ribs on the document exit ( Pull the document stacker forward gently until it clicks into place ( Document exit Document stacker Ribs Paper stacker Pegs Line up the slots in the paper stacker with the pegs on the bottom of the unit, then slide until locked.

  • Page 17: Recording Paper

    Setup Recording paper! A4, letter or legal size recording paper can be used for fax messages. The unit can hold up to 150 sheets of 60 g/m to 75 g/m paper or 120 sheets of 90 g/m paper. See the note for paper specifications on page 74. The unit is set for A4 size paper by default.

  • Page 18: Connections

    Setup Connections! Connect the handset cord. Connect the telephone line cord. Connect the mains lead. When the power is turned on for the first time, the unit will print some basic information. To Household Mains Supply (220–240 V, 50 Hz) Mains lead Connect to “LINE”.

  • Page 19: Date And Time, Your Logo And Facsimile Telephone Number

    Your logo Your facsimile telephone number Date and time Example: FROM : Panasonic Fax FAX NO. : 1234567 26 Feb. 2002 09:02AM Fax Correspondence Setting the date and time Press p.

  • Page 20: Setting Your Logo

    Setup Setting your logo The logo can be your company, division or name. Display MENU Press p. Display: SYSTEM SET UP Press #, then 02. YOUR LOGO Press w. LOGO= EASY DIAL (Hyphen) Enter your logo, up to 30 characters, using STOP HANDSET MUTE the dial keypad.
  • Page 21 Setup To select characters with the dial keypad Pressing the dial keys will select a character as shown below. Keys Characters – < > " & ¥ ’ To change capital or lower case letter. Hyphen button (To insert a hyphen.) HANDSET Insert button (To insert one character or one space.) MUTE...

  • Page 22: Setting Your Facsimile Telephone Number

    Setup Setting your facsimile telephone number Press p. Display MENU Display: SYSTEM SET UP Press #, then 03. YOUR FAX NO. Press w. NO.= Enter your facsimile telephone number, up to EASY DIAL 20 digits, using the dial keypad. (Hyphen) STOP Example: NO.=1234567...

  • Page 23: Adjusting Volume

    Volumes / Recall Feature Adjusting volume! Ringer volume Monitor volume 4 levels (high/middle/low/off) are available. 8 levels (high to low) are available. While the unit is idle, press , or .. While using the monitor, press , or If any documents are in the document entrance, you cannot adjust the ringer volume.

  • Page 24: Storing Names And Telephone Numbers Into One-Touch Dial

    Automatic Dialling Storing names and telephone numbers into one-touch dial! For rapid access to frequently dialled numbers, the unit provides 10 entries for one-touch dial. Stations 1 to 3 can be used alternatively as broadcast keys (p. 33). Station keys Press DE.

  • Page 25: Storing Names And Telephone Numbers Into Easy Dial

    Automatic Dialling Storing names and telephone numbers into EASY DIAL! For rapid access to frequently dialled numbers, the unit provides a EASY DIAL directory (100 entries). Press DE. Display: PRESS STATION OR USE EASYDIAL Rotate g until the following is displayed.

  • Page 26: Editing A Stored Entry

    Automatic Dialling Editing a stored entry! You can edit a name or number that is stored in one-touch dial and EASY DIAL. Rotate g until the desired name Edit the telephone number. For is displayed. further details, see page 23. Example: Mary <S01>...

  • Page 27: Making A Phone Call Using One-Touch Dial And Easy Dial

    Automatic Dialling Making a phone call using one-touch dial and EASY DIAL! Before using this feature, program the desired names and telephone numbers into one-touch dial and EASY DIAL (p. 22, 23). Using one-touch dial Press q or lift the handset. Display: TEL= Confirm that there are no documents in the...

  • Page 28: Caller Id Service From Your Phone Company

    Caller ID Caller ID service from your phone company! This unit is compatible with the Caller ID service offered by your local telephone company. To use this feature, you must subscribe to the Caller ID service. Important: This unit is designed in accordance with the “FSK based subscriber line protocol” under the ETS (European Telecommunication Standard) and only supports the basic CLIP (Calling Line Identification Presentation) features.

  • Page 29: Viewing And Calling Back Using Caller Information

    Caller ID Viewing and calling back using caller information! You can easily view caller information and call back. Important: Calling back will not be possible in the following cases: — The telephone number includes data other than numbers (i.e.: or #). —...
  • Page 30 Caller ID Printing and erasing the Caller ID list MENU Press AB to start printing. Display: PRINTING The display will show the following after printing. ERASE ALL OK? YES:SET/NO:STOP Press { to exit the program, or press CALLER ID PRINT STOP w to erase all of the stored caller information.

  • Page 31: Storing Caller Information Into One-Touch Dial And Easy Dial

    Caller ID Storing caller information into one-touch dial and EASY DIAL! Important: This feature is not available in the following cases. — The telephone number includes data other than numbers (i.e.: or #). — The caller information does not include a telephone number. Press AC.

  • Page 32: Sending A Fax Manually

    Sending Faxes Sending a fax manually! Document guides Adjust the width of the document guides to the size of the document. Insert the document (up to 15 pages) FACE DOWN until the unit grasps the document and a single beep is heard. Display: STANDARD If necessary, press u...

  • Page 33: Documents You Can Send

    Sending Faxes Sending report for confirmation Convenient way to send a fax This report will provide you with a printed You can dial the fax number first before inserting the record of transmission results. To use this document. This is convenient if the other party’s number feature, activate feature #04 (p.

  • Page 34: Sending A Fax Using One-Touch Dial And Easy Dial

    Sending Faxes Sending a fax using one-touch dial and EASY DIAL! Before using this feature, program the desired names and telephone numbers into one-touch dial and EASY DIAL (p. 22, 23). Adjust the width of the document guides to Document guides the size of the document.

  • Page 35: Broadcast Transmission

    Sending Faxes Broadcast transmission! This feature is useful for sending the same document to selected parties (up to 20 entries). First program the entries, then see page 35 for transmission. The broadcast function utilises stations 1–3. The one-touch dial function will be cancelled. a key 1 and 2 can accept one-touch dial and EASY DIAL entries.
  • Page 36 Sending Faxes Adding a new entry into the broadcast memory Rotate g until the desired key Press DE to name is displayed. exit the program. Example: <BROADCAST1> Press DE. ADD= ? DELETE=# Press * to select “ADD”. Rotate g until the desired name you want to add is displayed.
  • Page 37 Sending Faxes Sending the same document to pre-programmed parties Insert the document FACE DOWN. If necessary, press u MANUAL BROAD repeatedly to select the desired setting BROADCAST (p. 30). Press the desired a (1–2) or You can also use g. Display the desired key name, and press i.

  • Page 38: Setting The Unit To Receive Faxes

    Receiving Faxes Setting the unit to receive faxes! Use only as a fax With answering machine External telephone answering machine (not included) How you want the unit to receive calls You have a separate You want to use the telephone line just fax machine with an for faxes.
  • Page 39 Receiving Faxes Mostly phone calls Other option Remote fax activation You can also receive a fax using an extension telephone. While hearing a fax calling tone with an extension telephone, press *9 (pre- selected fax activation code) to receive a fax (p. 42). You plan to answer the calls yourself.

  • Page 40: Tel Mode (Answering All Calls Manually)

    Receiving Faxes mode! (answering all calls manually) Activating TEL mode If the AUTO ANSWER light is on, turn it off by pressing PQ. Display: TEL MODE Receiving a fax manually When the unit rings, lift the handset to answer the call. When: —...

  • Page 41: Fax Only Mode (All Calls Are Received As Faxes)

    Receiving Faxes FAX ONLY mode! (all calls are received as faxes) Activating FAX ONLY mode If the AUTO ANSWER light is off, turn it on by pressing PQ. Display: FAX ONLY MODE The unit will automatically answer all calls and only receive fax documents.

  • Page 42: Using The Unit With An Answering Machine

    Receiving Faxes Using the unit with an answering machine! Setting up the fax machine and an answering machine Connect the answering machine. Remove the stopper and connect the cord. Extension telephone adaptor (not included) Answering machine (not included) Telephone line cord (not included) Set the number of rings on the answering machine to less than 4.

  • Page 43: Receiving A Voice Message And Fax Document In One Call

    Receiving Faxes How the fax machine and answering machine work Receiving phone calls The answering machine will record voice messages automatically. Receiving faxes The fax machine will receive documents automatically when the machine detects a fax calling tone. Receiving a voice message and fax document in one call See below.

  • Page 44: Extension Telephone

    Receiving Faxes Extension telephone! If you use the fax machine with an extension telephone, you can receive fax documents using the extension telephone. You do not have to press i on the fax machine. Important: Use a touch tone telephone as the extension telephone and enter the fax activation code firmly. When the extension telephone rings, lift the handset of the extension telephone.

  • Page 45: Making A Copy

    Copying Making a copy! The unit can make single or multiple copies (up to 99). Adjust the width of the document guides to Document guides the size of the document. Insert the document (up to 15 pages) FACE DOWN until the unit grasps the document and a single beep is heard.
  • Page 46 Copying To reduce or enlarge a document To make a reduced copy, press . repeatedly To make an enlarged copy, press , and select the desired reduction rate. The unit repeatedly and select the desired enlargement can reduce copies to as little as 50% of the rate.

  • Page 47: Connecting To A Computer

    Setup (PC) Connecting to a computer! Panasonic Multi-Function Station software enables your fax machine to carry out the following functions: — Printing on plain paper, transparencies, labels and envelopes — Scanning documents and converting an image into text with Readiris OCR software ®...

  • Page 48: Installing Multi-Function Station Software

    2. Point to [Settings], then click [Control Panel]. You must be logged in as an 3. Double-click [Add/Remove Programs]. administrator in Windows 2000. 4. Select [Panasonic Multi-Function Station] Insert the included CD-ROM into your from the list. CD-ROM drive. 5. Click [Add/Remove...] (Windows 95/98/Me)/ [Change/Remove...] (Windows 2000), then...

  • Page 49: Activating Multi-Function Station Software

    Setup (PC) Activating Multi-Function Station software! Click [Start] in Windows. Point to [Programs], point to [Panasonic Multi-Function Station] and click [Launcher]. [Launcher] will appear. Remote Control (p. 52) To store, edit or erase entries in directories. To program the basic and advanced features.

  • Page 50: Using The Fax Machine As A Printer

    3. We recommend that you test paper (especially special sizes and types of paper) on the fax machine before purchasing large quantities. Select [Panasonic FLM551/FLB751 Paper size Series] as the active printer from the 210 mm x 297 mm drop-down list.
  • Page 51 Printing (PC) Transparencies Use transparencies designed for laser printing. Load transparency sheets one page at a time for printing. Remove each transparency after printing and place it on a flat surface to cool and to prevent it from curling. Close the paper stacker extender (p. 14) while printing to prevent transparencies from curling. Do not re-use transparencies that have already been fed through the fax machine.
  • Page 52 Printing (PC) Envelopes Use envelopes designed for laser printing. We recommend the following: — High quality envelopes of 90 paper, — Envelopes that have thin sharply creased leading edges, and — Envelopes that have diagonal seams as shown right. You can load up to 10 envelopes of 90 g/m paper at a time for printing.

  • Page 53: Using The Fax Machine As A Scanner

    (Windows 95/98/Me) / [Select Device...] in the [Imaging for Windows] window (Windows 2000) from the [File] menu, after scanning. then select the [Panasonic FLM551/ To cancel scanning while the document is being scanned, click FLB751 Series] in the dialogue box.

  • Page 54: Operating The Fax Machine From Your Computer

    Remote Control (PC) Operating the fax machine from your computer! You can easily operate the following functions from your computer. — Storing, editing or erasing entries in directories (p. 22–24, 33, 34) — Programming the basic and advanced features (p. 54–57) —...

  • Page 55: Programming

    Features Summary Programming! The unit provides various programming features. Program the desired settings by referring to the programming tables (p. 54–57). General programming method Press p. MENU Display: SYSTEM SET UP Select the feature you wish to program. For basic features (p. 54, 55): Rotate g until the desired feature is displayed.

  • Page 56: Basic Features

    Features Summary Basic features! How to set menu options 1. Press p. 5. Press w. 2. Rotate g until the desired 6. Press p. feature is displayed. Note: 3. Press w. Step 4 may be slightly different depending on the 4.
  • Page 57 Features Summary Code Feature & Display Settings How the unit operates Securing the remote operation To select “ON” and enter ID: for the answering machine 1. Press 2. Rotate and select this ON / ID=11 REMOTE TAM ACT. feature. If you are using the unit with an 3.

  • Page 58: Advanced Features

    Features Summary Advanced features! How to set menu options 1. Press p. 4. Rotate g until the desired setting is displayed. 2. Rotate g until the following is 5. Press w. displayed: 6. Press p. ADVANCED MODE then press w and rotate g Note: until the desired feature is displayed.
  • Page 59 Features Summary Code Feature & Display Settings How the unit operates “NORMAL”: For normal contrast Changing the display contrast NORMAL “DARKER”: Used when the display LCD CONTRAST DARKER contrast is too light. Changing the fax activation code 1. Follow steps 1–3 on page 56. 2.

  • Page 60: Reports

    Error Messages Reports! If your unit cannot send a fax, check the following: — the number you dialled is correct, — the other party’s machine is a facsimile. If the problem remains, correct it by following the communication message printed on the sending and journal reports (p.

  • Page 61: Display

    Error Messages Display! If the unit detects a problem, one or more of the following messages will appear on the display. Display message Cause & solution There is something wrong with the unit. Contact our service CALL SERVICE personnel. There is something wrong with the drum unit. Replace the drum CHANGE DRUM unit and the toner cartridge (p.
  • Page 62 Error Messages Display message Cause & solution When making a copy, the document being stored exceeds the MEMORY FULL memory capacity of the unit. Press { to clear the message. Divide the document into sections. There is something wrong with the modem circuit. Contact our MODEM ERROR service personnel.

  • Page 63: When A Function Does Not Work, Check Here Before Requesting Help

    Operations When a function does not work, check here before requesting help! General Fax – sending I cannot make and receive calls. I cannot send documents. The mains lead or telephone line cord is The telephone line cord is connected to not connected.

  • Page 64: Receiving Mode

    Operations Fax – receiving The other party complains that they cannot send a document. I cannot receive documents. The memory is full of received documents The telephone line cord is connected to due to a lack of recording paper or a the EXT jack on the unit.

  • Page 65: Using An Answering Machine

    Operations Copying (cont.) I pressed the remote access code to access the answering machine remotely, The printing quality is poor. but the line was disconnected. The code may include “#” which is used Original Copy for certain features provided by telephone companies.

  • Page 66: If A Power Failure Occurs

    3. Click [Start], point to [Settings], then You attempted to scan a document longer click [Printers]. than the paper size which you set in the 4. Right-click [Panasonic FLM551/ [Panasonic FLM551/FLB751 Series] FLB751 Series] and click [Properties]. dialogue box. Change the setting or divide —...

  • Page 67: Replacing The Toner Cartridge And The Drum Unit

    To check the drum life and quality, please print the printer test list (p. 72). To ensure that the unit operates properly, we recommend the use of Panasonic toner cartridge (Model No. KX-FA76X) and drum unit (Model No. KX-FA78X). See page 9 for accessory information.
  • Page 68 Remove the protection bar from the drum unit. arrows With “Panasonic” face up on the toner cartridge, match the red arrows on the cartridge and the drum unit. New toner...

  • Page 69: Recording Paper Jam

    Replacement / Jams The toner cartridge is installed when the triangles match. Triangles Install the drum and toner unit by holding the tabs. Drum and toner unit If the lower glass is dirty, clean it with a soft and dry cloth. Lower glass Close the front cover, until locked, by Front cover...
  • Page 70 Jams When the recording paper has jammed near the recording paper exit (Fuser unit): Remove the recording paper ( ), then remove the drum and toner unit to allow the Drum and jammed paper to pull free from the rear toner unit cabinet ( Jammed paper...

  • Page 71: Document Jams - Sending

    Jams Document jams - sending! Front cover Push the front cover open button then open the front cover. Front cover open button Caution: The fuser unit gets hot. Do not touch it. Fuser unit Pull down the middle guide while holding the Jammed document front cover.

  • Page 72: Cleaning The Inside Of The Unit

    Cleaning Cleaning the inside of the unit! If any of the following problems occurs, clean the inside of the unit: — If misfeeding of your original occurs frequently. — If a black line, a white line or a dirty pattern appears on your recording paper, on your original, or on the fax document received by the other party.
  • Page 73 Cleaning Remove the drum and toner unit by holding the two tabs. Drum and toner unit Clean the lower glass with a soft and dry cloth. Lower glass Reinstall the drum and toner unit by holding the tabs. Close the front cover, until locked, by Front cover pushing down on both sides.

  • Page 74: Reference Lists And Reports

    Printed Reports Reference lists and reports! You can print out the following lists and reports for your reference. Setup list: provides you with the current settings of the basic and advanced programming features (p. 54–57). Telephone number list: provides you with names and telephone numbers which are stored in one-touch dial and EASY DIAL.

  • Page 75: Technical Data About This Product

    Specifications Technical data about this product! Applicable lines: Public Switched Telephone Network Document size: Max. 216 mm in width / Max. 600 mm in length Effective scanning width: 208 mm Effective printing width: 202 mm Letter, Legal: 208 mm Transmission time*: Approx.
  • Page 76 Specifications Paper specifications: Plain paper/Transparency: 210 mm x 297 mm Letter: 216 mm x 279 mm legal: 216 mm x 356 mm Envelope: COM10: 105 mm x 241 mm 110 mm x 220 mm Note Do not use the following types of paper: —...

  • Page 77: Important Information

    Important Information Important Information! The connection to the telecommunication NOTES: systems must not be hard wired and must be If you experience any problems with the unplugged before the earth is disconnected. normal use of your apparatus, you should unplug it from the telephone outlet and connect a known working telephone in its Method of connection place.

  • Page 78: Fitting A Plug To The Mains Lead

    A replacement fuse cover can be purchased marked with the letter N or coloured BLACK. from your local Panasonic dealer. The wire which is coloured BROWN must be IF THE FITTED MOULDED PLUG IS...

  • Page 79: Condition Of Guarantee

    9. The guarantee period applicable to this product shall be 12 months from the date of purchase. Please keep these Operating Instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Date of Purchase Model No.

  • Page 80: Program Index

    Index Program index! Index! Basic features Accessories ....8, 9 (Document stacker) ...14 Code Feature name (Paper stacker) .
  • Page 81 Index Date and time (Feature #01) ..17, 54 Power failure ....64 Delayed transmission (Feature #25) . .56 Printer ......48 Display Printing paper size .
  • Page 82 0682 Kyushu Matsushita Electric Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan PFQX1630YC WM1101ST2062...

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