Map 0100: Start Of Call - IBM 4247 Maintenance Information

MAP 0100: START OF CALL

Intermittent Strategy
For intermittent symptoms, see "MAP 0210: Intermittent Failures" on page 130.
Note:
1. MAPs will not diagnose mechanical noise problems. This type of problem should be solved by
identifying the cause of the noise and then repairing or installing new parts.
2. For Model A00 T&D display messages, go to "T&D Error Messages and Actions" on page 190. For
Model 001, Model 002, or Model 003 T&D display messages, go to "T&D Error Messages and Actions
– Models 001, 002, and 003" on page 231.
MAP 0100: START OF CALL
Table 1. MAP 0100: START OF CALL
Step Questions/Actions
Has the Customer completed the Problem Solving
1.
Procedures in the IBM 4247 Printer Model A00 User's
Guide , SA24-4404 or the IBM 4247 Printer Models
001, 002 User's Guide , SA24-4408, or the IBM 4247
Printer Model 003 User's Guide , S544–5780?
Does the printer display a message?
2.
Yes
Go to step 2.
Go to step 3 on page 24.
No
Attempt recovery using the
Problem Solving Procedures in
a 4247 User's Guide. Go to step
2 as needed.
Go to step 4 on page 24.
Chapter 1. Diagnosing Problems
23