IBM 4247 Maintenance Information page 126

Table 15. MAP 0190: Forms Feed Problems (continued)
Step Questions/Actions
Replace the upper feed roller.
38.
Replace the platen.
Verify that the bail assembly has 2 blue dots on the right
side. Replace it if it does not.
Run T&D 11 to reset the sensor thresholds.
Is the problem resolved?
Install the newest level microcode. Be sure you follow
39.
the directions in the Microcode Installation Instructions
so that the customers configuration is not lost.
Run T&D 11 to run the new sensor tuning algorithms.
Is the surface of the platen damaged?
Yes
You have completed this
procedure.
Replace the platen. Go to step
35 on page 124.
No
Go to step 35 on page 124.
Go to step 35 on page 124.
Chapter 1. Diagnosing Problems
126