Message Waiting Indication - Avaya 960 Seris User Manual

12. Voicemail
If your telephone system includes a voicemail server, pressing the
referred to as "visual voice".
Checking Messages
·
Record and Send a Message
·
Change Your Mailbox Greeting
·
Select a Voicemail Email Mode
·
Change Your Voicemail Code
·
Turn Use of Voicemail On/Off
·
Transfer to Voicemail
·
Send a Call to Voicemail
·
By default, voicemail is used to answer calls to you that have rung unanswered for your 'no answer' time. It is also used to
answer calls when you have 'do not disturb' enabled.
Default Short Codes
Short codes are numbers that you can dial to enable and disable various features. Your system administrator will confirm
any additional short codes that may have been configured for your use.
· Check Messages: *17
Access mailboxes to check for messages.
· Voicemail On: *18
Allow voicemail to be used to answer calls.
· Voicemail Off: *19
Stop voicemail being used to answer calls.
· Voicemail Ringback On: *48
Have voicemail ring your phone when you have any new messages. It will call when you use the phone.
· Voicemail Ringback Off: *49
Switch off ringback.
Note: The system administrator can change the default operation of the MESSAGES button to access either visual voice
or a spoken voice prompts. That is a system wide setting that will affect all users. This guide assumes the default
operation of using visual voice.

12.1 Message Waiting Indication

Both the MESSAGES button and the message lamp on your phone are used to indicate when you have new
messages in your voicemail mailbox. They remain lit until you have played each of the new messages.
The system administrator can also configure it so that you receive new message waiting indications for hunt groups.
9600 Series User Guide
IP Office
[1] You can use these menus to playback messages and change various voicemail settings.
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MESSAGES button accesses a series of menus
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Issue 05d (05 April 2012)