Status Letters; Touch Screen Operation; The Phone Stand - Avaya 960 Seris User Manual

Status Indication Icons
The status indication line displays the following icons:
Key
Description
The speaker icon is visible when you adjust the
The handset icon is visible when you adjust the
The headset icon is visible when you adjust the
The bell icon is visible when you adjust the
/
mute the ringer volume.
This icon is visible anytime you press the
This icon indicates
slightly different on 9608 series phones).

1.12 Status Letters

When your own extension name is shown on the second line of the display, for example when the phone is idle, the name
may be followed by a series of letters. These letters are used to indicate your current status.
· B = Barred
A B is shown on your phone's display when the system administrator has prohibited you from making outgoing
calls. You will only be able to make internal calls when your status is set to Barred.
· D = Diverting (Forwarding) Calls
A D is shown after your extension name on the phone's idle display when you have 'forward unconditional'
enabled.
· G = Group Member (In Group)
A G is shown after your extension name on the phone's idle display when you have been configured as a member
of a hunt group and your membership is enabled. With this status active, you may receive calls targeted to the
hunt group.
· N = No Calls (Do Not Disturb)
An N is shown after your extension name on the phone's idle display when you have 'do not disturb' enabled.
· O = Out of Service
When a group is set to night service mode, all members of that group retain an 'out of service' status indicated by
an O on the idle display. Calls are diverted to the group's fallback, if set. Otherwise, the calls are sent to voicemail
(if available).
· R = Resilience
An R is shown after your extension name on the phone's idle display to indicate that your phone is working in
resilience mode. This is used when there may have been a problem with the telephone system to which your phone
was registered and another system is currently providing support for your phone. In this mode, some features may
not be available and calls may be routed differently.
· S = System Alarm
If you are configured as a
· T = Twinned
A T is shown after your extension name on the phone's idle display if it is internally twinned with your phone. Calls
to you will alert on both phones and can be answered by you at either phone.

1.13 Touch Screen Operation

The 9621 and 9641 phones use touch sensitive screens to replace many of the buttons required on other phones. These
are pressure sensitive and can be operated with either your finger(s) or a stylus. However, you must take care not to use
any device that may scratch or cause wear to the screen.
Unlike other phones in the range (where you need to highlight an option on the screen using the arrow keys and then
select that option using the Select soft key), on a touch screen you can simply press the required option directly.

1.14 The Phone Stand

The phones all include a stand that clips to the base of the phone. The stand allows the phone to be used in either of two
different angles.
When changing the position of the stand, be sure to check that the stand has locked into the chosen position. A small
plastic peg is located just under the phone's handset. This peg can be reversed to more securely anchor the handset when
the stand places the phone in an upright position.
9600 Series User Guide
IP Office
ringer volume
missed calls and is prefixed with the number of missed calls (the icon appears
154
system administrator , an S in the phone's display indicates a
138
volume while using the handsfree speaker.
121
volume while using the handset.
121
volume while using the headset.
121
. A red 'x' appears over the bell icon when you
121
button.
system alarm .
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Issue 05d (05 April 2012)