Forced Account Code Entry; Manual Account Code Entry; 9600 Series User Guide; Ip Office - Avaya 960 Seris User Manual

7. Account Codes
The telephone system can store a number of account codes. Account codes may be used to keep track of calls in relation
to particular activities or clients. They can also be used to keep track of calls by particular users or sets of users.
· When an account code is entered while making a call or during a call, that account code is included in the call
records output by the system.
· Accounts entered are checked against those stored by the telephone system. If an invalid code is entered, the
account code is requested again.
· The system administrator can configure certain numbers or types of numbers to require entry of an account code
before you can continue making a call to such a number.
· The system administrator can also configure a requirement for you to enter an account code before making any
external call.

7.1 Forced Account Code Entry

The system administrator can configure certain numbers or types of numbers to require entry of an account code before
you can continue making a call to such a number.
1. The Account Code menu is displayed when you are required to enter an account code.
2. Enter the account code that you want to use.
3. Press the Done soft key.
4. If the account code was not a valid account code, the REENTER ACCOUNT menu is displayed.

7.2 Manual Account Code Entry

You can enter account codes during a call or before making a call. The account code that you enter must match an
account code set on the telephone system.
1. Press the Features soft key if shown. To do this during a call, press the
Features soft key.
2. Use the up and down
4. Use the up and down
5. Press the Set soft key or the OK button or the
6. Enter the account code that you want to use.
7. Press the Done soft key.
8. If the account code was not a valid account code, the Failed menu is displayed.
Feature Button
Access to the enter account code menu can be assigned to a
action. The button can also be preset with a specific account code.

9600 Series User Guide

IP Office

arrow keys to highlight Call Settings. Press Select.
arrow keys to highlight Account Code.
right arrow key.
PHONE key and then press the
feature button configured with the Account Code Entry
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Issue 05d (05 April 2012)