Parking Calls Using The Menu; Unparking Calls (Status Menu) - Avaya 960 Seris User Manual

Call park buttons can be configured with specific park slot numbers. A call parked using that button will be given that park
slot number. Any other users with a call park button set to the same number will see that there is a parked call and can
unpark it using their button.
A feature button set to the Call Park action can be used to park and unpark calls. If configured to a specific park
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number, the button will indicate when another user has parked a call using that park slot number.
Default Short Codes
Short codes are numbers that you can dial to enable and disable various features. Your system administrator will confirm
any additional short codes that may have been configured for your use.
· Park Call: *37*N#
Parks the held call using the park number dialed in place of N.
· Unpark Call: *38*N#
Unpark the call parked using the park number N.

5.2.1 Parking Calls Using the Menu

1. Press the Features soft key if shown. To do this during a call, press the
Features soft key.
2. Use the up and down
· Call Park
Park the call on the system with parked call indication on your extension.
· Call Park To Other
Park the call on the system with parked call indication on the selected extension.

5.2.2 Unparking Calls (Status Menu)

While parked calls are parked on the telephone system and can be unparked by any other user, the parked call indication
is sent to a particular extension. If there are any calls parked against your phone, you can view and unpark them via the
Status menu.
1. Press the Status soft key if shown.
· To access the Status menu during a call, press the
shown.
2. If you have any parked calls, the Parks option is displayed. The option is not present if you do not have calls
parked against your extension.
3. Press the Details soft key.
4. Use the up and down
5. To unpark a particular call, press the Connect soft key.
9600 Series User Guide
IP Office
arrow keys to highlight Call Park or Call Park To Other.
arrow keys to scroll through the parked calls.
PHONE key and then press the
PHONE key and then press the Status soft key if
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Issue 05d (05 April 2012)