Chapter 16 Troubleshooting The Installation; Troubleshooting The Installation - Avaya P333T-PWR Installation And Configuration Manual

Chapter 16

Troubleshooting the Installation

Troubleshooting the Installation
This section will allow you to perform basic troubleshooting of the installation. If
you are unable to solve the problem after following the procedures in this chapter,
please contact Avaya Technical Support. Refer to "How to Contact Us"for full
details.
Table 16.1
Problem/Cause
Switch does not power up
• AC power cord not inserted
or faulty
If the cord is inserted correctly, check that the AC power source is working by
connecting a different device in place of the P3330.
• If that device works, refer to the next step.
• If that device does not work, check the AC power
• P3330 AC power supply not
functioning
Connected device does not receive power from switch
• Device connected is not a
PD, such as a computer
(PWR LED blinks)
• PD not connected properly
(PWR LED blinks)
• PD not compatible
(PWR LED blinks)
Avaya P333T-PWR User's Guide
Troubleshooting
Suggested Solution
• Check that the AC power cord is
inserted correctly
• Replace the power cord
• Use an optional BUPS (Backup Power
Supply)
• Contact your local Avaya distributor. The
power supply is not user-replaceable.
• Check that the cable to the PD is inserted
correctly
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