Enabling Call Forwarding - 3Com VCX Manual

Enabling Call Forwarding

Call Pickup Groups — Allows you to view the call pickup groups you belong to
and the other members of these call pickup groups. See Call Pickup.
ACD Groups — Allows you to view the ACD groups you belong to and your
current login status for each group. See ACD Groups.
Log Out — Ends your VCX User Interface session. See Logging Out.
IP Messaging — Provides a link to the IP Messaging page, that is, allows you to
log in to the mailbox of the telephone number displayed on the right.
When the IP telephony server and the IP messaging server are deployed separately,
you need to configure access rules for the IP telephony server connection on the IP
messaging server using the following commands:
modfw -p ums allow IPT-eth0
modfw -p ums allow IPT-eth1
modfw -p ipm_table_sock allow IPT-eth0
modfw -p ipm_table_sock allow IPT-eth1
Where, IPT-eth0 and IPT-eth1 are the IP addresses of Eth0 and Eth1 respectively on
the IP telephony server.
This section describes how to enable and use call forwarding features set up through
the VCX User Interface.
You can also configure and enable call forwarding through your phone's Telephone
User Interface (TUI). See Call Forwarding.
You can use the VCX User Interface to set:
How long (in seconds) your telephone rings before the system forwards
unanswered calls
Where you want your call to be forwarded
The condition (or conditions) that result in the system forwarding a call:
Ring No Answer — Redirect incoming calls to another destination when your
telephone rings for a configured time period (the default is 15 seconds).
Busy Line — Redirect incoming calls to another destination when your
telephone is busy. If you have multiple lines, busy means that all lines are in use.
All Calls — Redirect incoming calls to another destination unconditionally. Use
this feature when you plan to be away from your telephone for an extended
period of time. Also referred to as Call Forward Universal.
Fall Back — Return forwarded calls to your call coverage point if the forwarding
destination does not answer. When you enable this Call Forward, Fall Back to
Coverage feature, a forwarded call that is not answered at the forwarding
destination falls back to your extension's coverage. This call coverage point must
be either voice mail or Auto Attendant (the call cannot fall back to another
extension or to no coverage; see Configuring a Call Coverage Point).
For example, a call to extension A gets forwarded to extension B if extension A is
busy. Extension A has also enabled the Fall Back option. Extension A receives a