Making A Call To A Remote Office; Class Of Service Override - 3Com VCX Manual

an external line (for example, 9). If one of the Access buttons is configured to access an external
line directly, you can press that button.
or Missed Calls, or a personal or system-wide speed dial number. If you have programmed one of
the One-Touch buttons, press that button.
button, press it again to end the call.

Making a Call to a Remote Office

Class of Service Override

2) Dial the number or use the display panel to scroll to Placed Calls, Received Calls,
3) When you finish speaking, hang up the handset. If you pressed the Speaker
You can dial calls between sites in your organization that are separated geographically
but that are linked by a Wide Area Network (WAN) connection. Each site must have a
VCX system. Typical configurations are described in the next sections.
Using Unique Extensions
In some companies with geographically separated offices, everyone in the entire
organization has a unique telephone extension. Whenever you make a call to an
extension that is not located at your own site, your VCX system sets up a connection to
the VCX system at the other extension's site.
For example, suppose a company has three offices:
Telephones at the Chicago office use an extension range from 1000 through 1999.
Telephones at the Atlanta office use an extension range from 2000 through 2999.
Telephones at the Dallas office use an extension range from 3000 through 3999.
In this example, to call a user in Dallas, a user in Chicago dials a Dallas extension (3000
through 3999). The dial plan on the Chicago VCX system sets up the necessary
connection to the Dallas VCX system and then to the extension at that site.
The Class of Service Override feature allows you to apply the capabilities of your own
VCX telephone temporarily to another VCX telephone on the same local network.
For example, the telephone in a conference room may be configured to prevent
long-distance telephone calls. You may, however, need to place a long-distance call
during a meeting. If the permissions included with the Class of Service on your
telephone allow long-distance calling, you can use the Class of Service Override
feature to apply your telephone features to the conference room telephone for one call
only.
To activate the one-call-only Class of Service Override from any VCX telephone:
1) Pick up the handset.
2) Press Feature + 433. The Display Panel prompts you for the required input.
3) Enter COS number.
4) Enter your password and press #.
5) Enter the destination number as you would from your own VCX telephone.
When you use Class of Service (CoS) Override, any reports that are generated on the
VCX system indicate that the CoS features of your own VCX telephone were applied
temporarily to the telephone on which you made the call.