Camera Image - Panasonic BB-HCM331A Installation/Troubleshooting Manual

2.3 Camera Image/Page Display
Problem
The Top page is
not displayed.
• The camera IP address has changed.
Enter the new IP address in the address bar of the web
browser.
• Wrong IP address class is assigned to the camera.
IP addresses of the PC and the camera must be in the same
local IP address class. Set the IP address correctly (see
page 132 of the Operating Instructions on the Setup CD-
ROM).
• Router does not have a loopback feature.
Access the camera with the local network IP address.
• You entered IPv6 address in the Internet Explorer.
Internet Explorer does not support IPv6 address access. Use
DDNS services like Viewnetcam.com service.
• The network is congested.
Pages may not be displayed immediately. Wait for a while.
• The web browser is accessing the proxy server.
Set the web browser to access the Internet directly (see page
136 of the Operating Instructions on the Setup CD-ROM).
• The connection type is wrong (see page 43 of the Operating
Instructions on the Setup CD-ROM).
If the camera is not connected to the network in the [Auto
Negotiation] setting, set up the camera and the router seeing
the following table.
Network Camera
Router or hub
Auto Negotiation
Full Duplex
100Base-
TX Half Duplex
Full Duplex
10Base-T
Half Duplex
[For assistance, please call: 1-800-272-7033]
Cause and Remedy
100Base-TX
Auto
Negotiation Full
Duplex
—
—
—
— —
—
Installation/Troubleshooting
10Base-TX
Half Full
Half
Duplex Duplex
Duplex
—
— —
—
— —
— —
— —
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