Panasonic BB-HCM311 Operating Instructions Manual
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Panasonic BB-HCM311 Operating Instructions Manual

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See also: Troubleshooting Manual

Operating Instructions

Network Camera

BB-HCM311
Indoor Use only
Model No.
BB-HCM331
Outdoor Ready
Please read this manual before using and save this manual for future reference.

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Summary of Contents for Panasonic BB-HCM311

  • Page 1: Operating Instructions

    Operating Instructions Network Camera BB-HCM311 Indoor Use only Model No. BB-HCM331 Outdoor Ready Please read this manual before using and save this manual for future reference.

  • Page 2: Main Features

    Operating Instructions Main Features [For BB-HCM331] Splash Resistant body for indoor and outdoor use Your Panasonic Network Camera has a splash resistant body. The splash resistant body allows the camera to be used indoors or outdoors. IPv6 Network Camera Your Panasonic Network Camera supports IPv6 (Internet Protocol Version 6), IPv6 was created to address the additional IP addresses that will be needed as the Internet continues to expand.
  • Page 3 This feature is not available when viewing on a mobile phone. As the magnification increases, the image quality decreases. SD memory card is sold separately. The camera supports 1 GB, 512 MB, 256 MB, 128 MB or 64 MB Panasonic SD memory card.
  • Page 4 Operating Instructions Multi-Language Display Top page, Single Camera and Multi-Camera page can be displayed in English, French, German, Italian, Spanish, Russian, Simplified Chinese or Japanese. The Setup, Maintenance and Support pages are displayed only in English or Japanese. Motion Detection feature Camera has a Motion Detection feature that detects movement, such as people, based on the preset threshold and sensitivity of Camera.
  • Page 5 Operating Instructions How to Use This Documentation The following 4 manuals are provided for BB-HCM311. • Installation Installation provides explanations for items included with the camera. • Getting Started Getting Started provides explanations for the initial configuration and the ways of camera mount.
  • Page 6 Operating Instructions Precaution Information on Disposal for Users of Waste Electrical & Electronic Equipment (private households) This symbol on the products and/or accompanying documents means that used electrical and electronic products should not be mixed with general household waste. For proper treatment, recovery and recycling, please take these products to designated collection points, where they will be accepted on a free of charge basis.
  • Page 7 Operating Instructions Informations relatives à l’évacuation des déchets, destinées aux utilisateurs d’appareils électriques et électroniques (appareils ménagers domestiques) Lorsque ce symbole figure sur les produits et/ou les documents qui les accompagnent, cela signifie que les appareils électriques et électroniques ne doivent pas être jetés avec les ordures ménagères.
  • Page 8 Operating Instructions Benutzerinformationen zur Entsorgung von elektrischen und elektronischen Geräten (private Haushalte) Dieses Symbol auf Produkten und/oder begleitenden Dokumenten bedeutet, dass verbrauchte elektrische und elektronische Produkte nicht mit gewöhnlichem Haushaltsabfall vermischt werden sollen. Bringen Sie zur ordnungsgemäßen Behandlung, Rückgewinnung und Recycling diese Produkte zu den entsprechenden Sammelstellen, wo sie ohne Gebühren entgegengenommen werden.
  • Page 9 Operating Instructions Informazioni per gli utenti sullo smaltimento di apparecchiature elettriche ed elettroniche obsolete (per i nuclei familiari privati) Questo simbolo sui prodotti e/o sulla documentazione di accompagnamento significa che i prodotti elettrici ed elettronici usati non devono essere mescolati con i rifiuti domestici generici.
  • Page 10 Operating Instructions Información sobre la eliminación para los usuarios de equipos eléctricos y electrónicos usados (particulares) La aparición de este símbolo en un producto y/o en la documentación adjunta indica que los productos eléctricos y electrónicos usados no deben mezclarse con la basura doméstica general.
  • Page 11 Operating Instructions...

  • Page 12: System Requirements For Your Pc

    Operating Instructions System Requirements for your PC Your PC (Personal Computer) and network must meet the following technical specifications for the camera to work properly. For IPv4 Connection Item Description Operating Microsoft Windows XP, Microsoft Windows 2000 ® ® ® ®...
  • Page 13 10/100 Mbps network card installed Web Browser Internet Explorer 6.0 or later (Not included on the Setup CD- ROM) Audio Audio input/output feature (Microphone or speaker) Note See Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the latest information about web browser.

  • Page 14: Camera Feature Locations

    The indicator turns orange if the camera is not connected to the LAN. The indicator blinks orange if the camera is not connected to the LAN. See page 4 of the Troubleshooting manual (for BB-HCM311) or page 8 of the Installation/Troubleshooting manual (for BB-HCM331) on the Setup CD-ROM.
  • Page 15 Operating Instructions Side View [For BB-HCM331] RESTART Button Restarts the camera. (See page 160) SD Memory Card Slot (See page 157) FACTORY DEFAULT RESET Button Resets settings to default (see page 161). Cover Bottom View Stand/Tripod Mounting Hole (See Getting Started)
  • Page 16 Operating Instructions Rear View Stand MAC Address (see Mounting Hole Getting Started) and Serial number (S/N) is (See Getting indicated on the label. Started) DC IN jack Ethernet (LAN) port (See Getting (See Getting Started) Started) Hook for Audio Cables (See Getting Started) External I/O Hook for AC Adaptor...

  • Page 17: Table Of Contents

    Operating Instructions Table of Contents Camera Monitoring............20 Accessing the Camera ..............20 1.1.1 To Access the Camera in IPv6 ..............22 Viewing Single Camera page............24 1.2.1 Auto Centering the Image (Click to Center)..........29 1.2.2 Capturing a Still Image ................30 1.2.3 Using Operation Bar ................
  • Page 18 Operating Instructions 2.15 Buffering or Transferring Images by Timer ........95 2.16 Buffering or Transferring Images by Alarm Signal...... 104 2.17 Buffering or Transferring Images by Motion Detection Signal ..115 2.18 Transfer the Camera Image in Transport Mode......126 2.19 Transfer the Camera Image in Tunnel Mode ......
  • Page 19 Operating Instructions Mounting the Camera..............162 Default Setting List ..............164 Cleaning..................174 3.9.1 Cleaning the Main Unit ................174 3.10 Setting an IP Address on Your PC ..........175 3.11 Using Setup Program..............176 3.12 Setting Your PC................179 3.12.1 Setting the Proxy Server Settings on Web Browser ......

  • Page 20: Camera Monitoring

    • If the camera image is not displayed, see page 7 and page 8 of the Troubleshooting manual (for BB-HCM311) or page 48 and page 49 of the Installation/Troubleshooting manual (for BB-HCM331) on the Setup CD- ROM.
  • Page 21 Operating Instructions Click the following tabs to display each page. Select a language. Displays IPv4, IPv6 Version Number or IPsec connection. A To Single Camera page (page 24) B To Multi-Camera page (page 41) C To Buffered Image page (page 43) D To Setup page (page 48) E To Maintenance page (page 145) F To Support page (page 155)

  • Page 22: To Access The Camera In Ipv6

    • Though most ISPs (Internet Service Providers) do not yet support IPv6, many local networks already use it. When your ISP supports IPv6, your Panasonic Network Camera will be ready! • For more information you wish to visit http://www.ipv6.org/.
  • Page 23 Set up the router as you subscribe to the IPv6 service. If the access from WAN side is disabled on the router, enable the TCP packets from WAN side in the packet filtering. See the Panasonic Network Camera support website at http:// panasonic.co.jp/pcc/products/en/netwkcam/ for information about the recommended routers.

  • Page 24: Viewing Single Camera Page

    Operating Instructions Viewing Single Camera page Access the camera (see page 20). • The Top page is displayed. Click the [Single] tab at the top of the page. • When Security Warning window is displayed, click [Yes] (see page 25). •...
  • Page 25 Operating Instructions Note • Refresh interval is [Motion] by default. You can change it on the operation bar (see page 31). • Refresh interval may change depending on the network condition, PC performance and what object you view. SD memory recording, using IPsec or enabling Motion Detection will also slow refresh interval.
  • Page 26 Operating Instructions If you cannot install ActiveX Controls or you cannot see the video in the Internet Explorer • Click [Tools] [Internet Options] [Security] tab and click [Custom level] on the web browser. (1) Check "Prompt" in "Download signed ActiveX Controls". (2) Check "Enable"...
  • Page 27 Operating Instructions Security Warning window on Microsoft Windows XP Service Pack 2 To view a video (Motion JPEG) or to use audio feature, ActiveX Controls must be installed. Follow the steps shown below to install ActiveX Controls. Click the warning displayed above the tabs, and click [Install ActiveX Control...].
  • Page 28 The Banner When the camera accesses the Internet, the banner displays product information about cameras or announcements about the latest firmware, etc. from Panasonic. Whether or not to display the banner can be set at Banner Display (see page 133).

  • Page 29: Auto Centering The Image (Click To Center)

    Operating Instructions 1.2.1 Auto Centering the Image (Click to Center) Using your mouse, click any portion of the camera image. As long as it is within the pan/tilt range of the camera, the image will automatically move to place the selected point in the center of the screen.

  • Page 30: Capturing A Still Image

    Operating Instructions 1.2.2 Capturing a Still Image A still image can be saved on your PC. Operate pan/tilt and select a resolution to display an image. Click the capture image button. Capture Image Button • The camera image opens in another window. Right-click the image, and select [Save Picture As...].

  • Page 31: Using Operation Bar

    Operating Instructions 1.2.3 Using Operation Bar End Display When the pan/tilt has reached the end (Left End, and Preset Right End, Up End and Down End), End Display Display: appears. When clicking or selecting a preset position, the preset name appears. Pan/Tilt Moves the lens throughout the horizontal ( ) or...
  • Page 32 Operating Instructions Note When the camera image is not displayed correctly, click [Refresh] at the tool bar on the web browser. The image will be refreshed. Pan/Tilt Operation Pan/tilt scan buttons automatically move the Pan/Tilt lens horizontally from -60 ° to +60 ° and vertically from -45 °...

  • Page 33: Zooming In And Out

    Operating Instructions 1.2.4 Zooming In and Out Camera has a 10x digital zoom feature. There are two methods of increasing/decreasing the size of the object on the Single Camera screen, the Multi Camera screen, and the Buffered Image screen (only while playing video): Rotating the mouse wheel Rotating the mouse wheel away from you zooms in, and rotating it towards you zooms out.

  • Page 34: Setting Home Position/Alarm Position/Preset Position

    Operating Instructions 1.2.5 Setting Home Position/Alarm Position/Preset Position Registering Home Position/Alarm Position A home position or 2 alarm positions can be registered. When restarted, the camera takes a home position. The alarm position is one that the camera turn to when detecting alarms or motions.
  • Page 35 Operating Instructions Registering a Preset Position 20 camera positions can be registered as presets. By default, the preset positions (1—4) are registered 1: Upper Left, 2: Upper Right, 3: Lower Left and 4: Lower Right. These buttons can be changed (see page 37). The camera can be set up to turn to the preset positions when detecting motions.
  • Page 36 Operating Instructions Viewing the Image Click the home position, alarm The preset position or registered preset name is position. displayed. • The camera takes each position, Home and the image is displayed. Position Pan/Tilt Putting the cursor displays the preset name.
  • Page 37 Operating Instructions Changing or Deleting the Settings Click [Program]. • [Program] switches to [Cancel]. Home Click [Cancel] to quit without saving Position changes. Pan/Tilt Pan and tilt the camera to a desired position. • When deleting, this step is not Home Position, necessary.

  • Page 38: Listening To Camera Audio-Talking To The Camera

    Operating Instructions Listening to Camera Audio—Talking to the Camera Access the camera (see page 20). • The Top page is displayed. Click the [Single] tab at the top of the page. The Audio Control Bar (Talk Button, Listen Button and Adjustment Bar) is displayed at the top of the screen.
  • Page 39 • If you cannot listen to the audio or talk from your PC, see page 14 of the Troubleshooting manual (for BB-HCM311) or page 54 of the Installation/ Troubleshooting manual (for BB-HCM331) on the Setup CD-ROM. • If you use external microphone, excessive length or poor quality microphone cable can cause a degradation in audio quality.
  • Page 40 Operating Instructions Cable diameter : 0.3 mm or below 3.5 mm mini plug External Microphone (Plug-in power +3.3 V) Signal 3.5 mm stereo mini plug External Speaker (Output impedance 560 line level) For Microphone Connected Signal For Speaker • The cables for the external microphone and external speaker must be shielded, and less than 3 m long.

  • Page 41: Viewing Multi-Camera Page

    Operating Instructions Viewing Multi-Camera page To view multiple cameras on the Multi-Camera page, you need to configure each camera on the Multi-Camera Setup page (see page 136). Access the camera (see page 20). • The Top page is displayed. Click the [Multi] tab at the top of the page. •...
  • Page 42 Operating Instructions Note • When selecting [All] at the View Type, all images are displayed in 160 x 120 pixels resolution, and the Audio Control Bar is not displayed. • 640 x 480 pixels image cannot be displayed on the Multi-Camera page. •...

  • Page 43: Viewing Buffered Image Page

    Operating Instructions Viewing Buffered Image page To buffer the images on the internal memory, you need to set up image transfer settings (see page 95, page 104 or page 115). You can view buffered images on this Buffered Image page. Note Sound cannot be buffered on the Buffered Image page.
  • Page 44 Operating Instructions Display images clicking buttons below. Date and time of the day when the images were buffered are displayed. Date, time and frame number are displayed. [Play]: The buffered images are displayed continuously. [<Prev] or [Next>]: The previous or next image is displayed. [First], [<1000], [<100], [<10] or [10>], [100>], [1000>], [Last]: First, 10th, 100th, 1000th image before or last, 10th, 100th, 1000th image after of the displayed image appears.

  • Page 45: Deleting Buffered Images

    Operating Instructions 1.5.1 Deleting Buffered Images If you intend to delete images for each transfer condition, click [Delete Buffered Images] on the Trigger Setting page (see page 95, page 104 or page 115). Note • If you click [Save] on the Trigger Setting page, all buffered images on the SD memory card are deleted.

  • Page 46: Viewing Still Images On Your Mobile Phone

    Operating Instructions Viewing Still Images on Your Mobile Phone You can view still images over the Internet from a compatible mobile phone. Enter "http://IP address (or URL):Port Number/Mobile" on a mobile phone and press [OK]. • When the port number is set to 80 (default), it is not required. E.g.
  • Page 47 E.g.: The pan reaches the left end. "(4)L" disappears. • Some mobile phones are not compatible with Panasonic Network Cameras. Some phones may allow viewing only on port 80, and some may not support password authentication. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for a mobile...

  • Page 48: Various Camera Features

    Operating Instructions Various Camera Features Using Camera Features Access the camera (see page 20). • The Top page is displayed. Note • When [Permit access from guest users] is set on the Security: Administrator page, click [Login] tab and log in as an administrator. •...
  • Page 49 Operating Instructions Basic Network (IPv4) Configures the IPv4 network settings to connect the camera to the network (see page 51). Network (IPv6) Configures the IPv6 network settings to connect the camera to the network (see page 56). IPsec Enables IPsec (Transport or Tunnel mode) (see page 60). UPnP Enables automatic port forwarding or shortcut to the camera (see page 70).
  • Page 50 Operating Instructions Advanced (14) Image Display Sets resolution, image quality and refresh interval of Single Camera and Multi-Camera page, time stamp setting, language and banner (see page 133). (15) Multi-Camera Sets the camera IP address or host name, camera name on the Multi-Camera page (maximum 12 cameras) (see page 136).

  • Page 51: Connecting The Camera To Your Ipv4 Network

    Operating Instructions Connecting the Camera to Your IPv4 Network The Network page offers three options to configure the camera in IPv4. • [Automatic Setup] automatically assigns an unused IP address to the camera, and uses UPnP (Universal Plug and Play) to configure your router. •...
  • Page 52 Operating Instructions DHCP Setup Static Setup • Clicking [Cancel] takes you back to the previous page without saving changes. Click [Save] when finished. • New settings are saved. • When finished, the following page is displayed. Note The current network settings are shown on the Status page in the Maintenance section (see page 146).
  • Page 53 Operating Instructions Note When you do not know the camera IP address while setting [Automatic Setup] or [DHCP Setup], you can search it by using the Setup Program (see page 176). Setting Description Allow Access from • Allow Access from the Internet setting automatically the Internet configures the router's Port Forwarding setting (some (Automatic Setup...
  • Page 54 Operating Instructions Setting Description Host Name • If your ISP uses the DHCP function which automatically assigns the IP address to the camera, enter the ISP- (DHCP Only) assigned host name. (Host name may be used as an authentication.) • Enter ASCII characters for the host name (see page 183).
  • Page 55 Connection Type • Select [Auto Negotiation] normally. If you cannot access the camera, see page 7 of the Troubleshooting manual (for BB-HCM311) or page 48 of the Installation/ Troubleshooting manual (for BB-HCM331) on the Setup CD-ROM. • This setting is valid in both IPv4/IPv6.

  • Page 56: Connecting The Camera To Your Ipv6 Network

    Operating Instructions Connecting the Camera to Your IPv6 Network The Network page offers two options to configure the camera in IPv6. • [Automatic Setup] automatically assigns an IPv6 address to the camera. • [Static] allows the user to use a specific IPv6 address. Note IPv6 is the expanded protocol created for future Internet expansion.
  • Page 57 Operating Instructions Static Setup You can assign a static IPv6 address to the camera. If you select [No] at the Allow Access from the Internet, the camera can be accessed only from the LAN that has an same IPv6 prefix as the camera. •...
  • Page 58 Operating Instructions Note • When you do not know the camera IP address while setting [Automatic Setup], you can search it by using the Setup Program (see page 176). Or you can search it on the Status page (see page 146) after accessing the camera in IPv4.
  • Page 59 Connection Type • Select [Auto Negotiation] normally. If you cannot access the camera, see page 7 of the Troubleshooting manual (for BB-HCM311) or page 48 of the Installation/ Troubleshooting manual (for BB-HCM331) on the Setup CD-ROM. • This setting is valid in both IPv4/IPv6.

  • Page 60: What Is Ipsec

    Operating Instructions What is IPsec? IPsec provides security for the transmission of sensitive information over unprotected networks such as the Internet. IPsec authenticates IP packets between participating IPsec devices. Unreadable Malicious User Image Allowed User Internet Readable Camera's IPsec Feature The camera can use IPsec in both IPv4/IPv6.
  • Page 61 : Services for multiple global addresses (A global address must be set up on your PC.) Note To use IPsec, you need to set up your operating system. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the setup. Camera ISP Service...
  • Page 62 ISP Service : "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4 (in IPv6) Tunneling" service Note See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the recommended router. Camera ISP Service : Services for multiple global addresses (A (in IPv4) global address must be set up to the camera.)

  • Page 63: Encrypt The Camera Image In Transport Mode

    Operating Instructions Encrypt the Camera Image in Transport Mode The camera can encrypt the image using IPsec transport mode. Note If you use IPsec, refresh interval slows down. Click [IPsec] on the Setup page. Click Camera in the Transport column. •...
  • Page 64 Operating Instructions Setting Description Status • Check the box to use this encryption method. Pre-Shared Key • It is the key to use in the authentication of communications. Enter the same pre-shared key as your PC. • Enter ASCII characters for the host name (see page 183). But [Space], ["], ['], [&], [<] and [>] are not available.
  • Page 65 Single Camera page. • If you cannot communicate using IPsec, see page 20 of the Troubleshooting manual (for BB-HCM311) or page 60 of the Installation/ Troubleshooting manual (for BB-HCM331) on the Setup CD-ROM. • See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the IPsec...

  • Page 66: Encrypt The Camera Image In Tunnel Mode

    Operating Instructions Encrypt the Camera Image in Tunnel Mode The camera can encrypt the image using IPsec tunnel mode. Note • Do not set IPsec on the PCs under the VPN router. Communications may be blocked. • If you use IPsec, refresh interval slows down. •...
  • Page 67 Operating Instructions Setting Description Status • Check the box to use this encryption method. Pre-Shared Key • It is the key to use in the authentication of communications. Enter the same pre-shared key as your VPN router. • Enter ASCII characters for the host name (see page 183). But [Space], ["], ['], [&], [<] and [>] are not available.
  • Page 68 Operating Instructions Setting Description IPsec • Check the box to enable IPsec features. If you clear the box, whole IPsec features will be invalid. Encoding strength • Encoding strength for IPsec can be selected. If you select [Standard], DES or NULL is valid as an algorithm, and then the data will become easier to be decrypted.
  • Page 69 Single Camera page. • If you cannot communicate using IPsec, see page 20 of the Troubleshooting manual (for BB-HCM311) or page 60 of the Installation/ Troubleshooting manual (for BB-HCM331) on the Setup CD-ROM. • See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the IPsec...

  • Page 70: Using Upnp™ (Universal Plug And Play)

    In order to use this feature, your router needs to support this feature and it must be enabled. Most router manufacturers disable this feature as the default setting. See http://panasonic.co.jp/pcc/products/en/netwkcam/ for details and see your router's manual for how to enable UPnP .

  • Page 71: Connecting The Camera To A Router Supporting Upnp™ (Ipv4 Only)

    Enable your router's UPnP feature following the router manual before you set up the camera. See the Panasonic Network Camera support website at http:// panasonic.co.jp/pcc/products/en/netwkcam/ for details. • If the maximum idle time is set in PPPoE or PPTP connection with your...

  • Page 72: Connecting The Camera To A Router Not Supporting Upnp™ (Ipv4 Only)

    Operating Instructions 2.7.2 Connecting the Camera to a Router Not Supporting UPnP™ (IPv4 Only) To allow access from the Internet with a router not supporting UPnP , follow the procedures below. Select [Static] on the Network (IPv4) page. (1) Access the camera (see page 20). (2) Click [Setup] tab at the top of the page.

  • Page 73: Registering With The Dynamicdns Service

    DynamicDNS service also allows you to easily access the camera, even when your ISP changes the IP address. Panasonic Communications recommends you to register with it for the Internet access to the camera. See http://www.viewnetcam.com for details about the Viewnetcam.com service.
  • Page 74 Operating Instructions • New settings are saved. • When finished, the message dialog is displayed. • Clicking [Cancel] cancels your settings without saving changes. Setting Description Personal • The camera's personal URL will be displayed after you (Camera) URL register with the Viewnetcam.com service. Your Account •...
  • Page 75 Operating Instructions Confirming the Internet access Due to the router specifications, the image may not be displayed even if you access the camera from your PC on the same LAN as the camera. In this case, access the camera in the following procedures. •...

  • Page 76: Dynamicdns Service (Ipv4/Ipv6)

    Operating Instructions Click [Go to DynamicDNS page]. • The DynamicDNS page is displayed. Note • It may take several minutes for the registered URL to connect. • Some DynamicDNS service is not connected. Confirming the Internet access Due to the router specifications, the image may not be displayed even if you access the camera from your PC on the same LAN as the camera.
  • Page 77 Operating Instructions How the DynamicDNS service works DynamicDNS service server New address registered with Camera reports new address DNS server On-site Network server Camera DNS looks up Internet Global IP address current address changes Camera connection established Off-site PC Your ISP assigns a global IP address to your Internet access account that changes periodically.

  • Page 78: Setting Date And Time

    Operating Instructions Setting Date and Time The Date and Time page allows you to set date and time. Date and time are used for each image (Single, Multi and Buffered), Trigger, Alarm Log and Operation Time. Note Saving the date and time settings deletes all buffered images on the internal memory.
  • Page 79 Operating Instructions Setting Description Time Setting • Select date and format (AM/PM or 24 H). These settings are used for each image (Single, Multi and Buffered), Trigger, Alarm Log and Operation Time. But E-mail subject and file name by E-mail or FTP transfer uses only 24 h format.
  • Page 80 Operating Instructions Note Date and time settings become incorrect depending on the length of power-on time or the internal temperature. Using the Automatic Time Adjustment is recommended.

  • Page 81: Changing Camera Settings

    Operating Instructions 2.10 Changing Camera Settings The Camera page allows you to set the camera name, white balance, pan/tilt range, return to specified position and color night view settings. Click [Camera] on the Setup page. Set each parameter. • Clicking [Cancel] cancels your settings without saving changes.
  • Page 82 Operating Instructions Setting Description Camera Name • The camera name is displayed on the Single Camera page. • Enter ASCII characters (see page 183) or characters in each language (1—15 characters for a 1-byte character and 1—7 characters for a 2-byte character). But [Space], ["], ['], [&], [<], and [>] are not available.
  • Page 83 Operating Instructions Setting Description Tilt Range Select from the following options. • Minimum — Current settings, -45—+20 • Home Position — Current settings, -45—+20 • Maximum — Current settings, -45—+20 • The values must be selected as minimum home position maximum. Note If you wrongly set the range, your privacy may be seen.
  • Page 84 Operating Instructions Setting Description Color Night • In the color night view mode, the camera image becomes View brighter in a low illuminance. The camera image returns normal operation in a bright location. • If you enable the color night view mode, refresh interval may slow down.
  • Page 85 Operating Instructions Specifying Pan/Tilt Range Access the camera (see page 20), and click [Single] at the top of the Top page. Open another web browser, and display the Camera page (see page 81). Align the Single Camera page and the Camera page side to side. Set the pan/tilt range.

  • Page 86: Adjusting Audio

    Operating Instructions 2.11 Adjusting Audio The Audio page allows you to adjust the built-in microphone, the use of external speaker, microphone sensitivity and external speaker volume. Click [Audio] on the Setup page. Set each parameter. • Clicking [Cancel] cancels your settings without saving changes.
  • Page 87 Operating Instructions Setting Description Output • It controls audio output for external speaker connected to the camera. Volume • It controls the volume to output to external speaker. Minimum: Turn down the volume Standard: Standard setting (default) Maximum: Turn up the volume PC Audio Input •...

  • Page 88: Changing Authentication Setting And Administrator User Name And Password

    Operating Instructions 2.12 Changing Authentication Setting and Administrator User Name and Password The Security: Administrator page allows you to change authentication, administrator user name and password. The authentication window is displayed, and allows the registered users to access the camera. Note •...
  • Page 89 Operating Instructions Setting Description General Authentication has 2 phases. Authentication • If you set [Permit access from guest users], the camera does not display the authentication window in camera access. All guest users can view the image without user name and password. Note If you set [Permit access from guest users], [Login] tab is displayed at the top of the page.
  • Page 90 Operating Instructions Click [Go to Security: Administrator page]. • The Security: Administrator page is displayed. Note • When the user name and password have been changed, the camera displays an authentication window. Enter the user name and password, and click [OK]. Administrator/General Users/Guest Users The camera has 3 user levels (administrator, general users and guest users).

  • Page 91: Logging In To The Camera

    Operating Instructions 2.13 Logging in to the Camera If you set [Permit access from guest users] on the Security: Administrator page, [Login] tab is displayed at the top of the page. After you log in as an administrator, you can access the Setup page and the Maintenance page. Click [Login] tab at the top of the page.

  • Page 92: Creating, Modifying Or Deleting General Users

    Operating Instructions 2.14 Creating, Modifying or Deleting General Users The General User page allows you to create, modify or delete general users. Up to 50 general users can be registered. The access level is set for each general user. If you set [Permit access from guest users] on the Security: Administrator page, the access level can be set for guest users.
  • Page 93 Operating Instructions Set each parameter. • Settings for a general user • Settings for guest users • Clicking [Cancel] takes you back to the previous page without saving changes. Setting Description User ID List • Up to 50 general users can be registered. •...
  • Page 94 Operating Instructions Setting Description Access Level Access level is set for each general user. Check the feature to enable. • In the limit time of continuous motion JPEG, set the time to change the video (Motion JPEG) to still images for each user.

  • Page 95: Buffering Or Transferring Images By Timer

    Operating Instructions 2.15 Buffering or Transferring Images by Timer The Trigger page allows you to enable image buffer/transfer by E-mail or FTP. Click [Trigger] on the Setup page. Click No. to enable buffer/transfer. Check [Enable Image Buffer/Transfer], and select [Timer] for trigger, and click [Next>].
  • Page 96 Operating Instructions Setting Description Enable Image • Check the box to enable the Trigger setting. Clear the box Buffer/Transfer to disable it. Trigger • Selecting [Timer] enables the camera to buffer/transfer the image by timer. • Selecting [Alarm 1 or 2] enables the camera to buffer/ transfer the image by alarm signal.
  • Page 97 Operating Instructions • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Setting Description Image • Select image resolution (640 x 480, 320 x 240 (default) or Resolution 160 x 120 pixels) to buffer or transfer.
  • Page 98 Operating Instructions Select the transfer method, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Note If you transfer image by E-mail or FTP, confirm that the default gateway and DNS server addresses are assigned correctly (see page 51 and page 56).
  • Page 99 Operating Instructions When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes.
  • Page 100 Operating Instructions Setting Description Server IP • If you set the server IP address, set 4 digits (0—255) and 3 Address or periods such as "192.168.0.253". But "0.0.0.0" and Host Name "255.255.255.255" are not available. Or set a host name (1— 255 characters).
  • Page 101 Operating Instructions When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes.
  • Page 102 Operating Instructions Setting Description SMTP Server IP • If you set the server IP address, set 4 digits (0—255) and Address or Host 3 periods such as "192.168.0.253". But "0.0.0.0" and Name "255.255.255.255" are not available. Or set a host name (1—255 characters).
  • Page 103 Operating Instructions Confirm the settings, and click [Save]. • New settings are saved. • When finished, "Success!" is displayed. Click [Go to Trigger page]. • The Trigger page is displayed. Note • If you are buffering images on the internal memory, the following operations also delete all buffered images.

  • Page 104: Buffering Or Transferring Images By Alarm Signal

    Operating Instructions 2.16 Buffering or Transferring Images by Alarm Signal The Trigger page allows you to enable image buffer/transfer by E-mail or FTP. Click [Trigger] on the Setup page. Click No. to enable buffer/transfer. Check [Enable Image Buffer/Transfer], select [Alarm 1 or 2] for trigger, select [Rising: GND to Open (High).] or [Falling: Open (High) to GND.] and click [Next>].
  • Page 105 Operating Instructions Setting Description Enable Image • Check the box to enable the Trigger setting. Clear the box Buffer/Transfer to disable it. Trigger • Selecting [Timer] enables the camera to buffer/transfer the image by timer. • Selecting [Alarm 1 or 2] enables the camera to buffer/ transfer the image by alarm signal.
  • Page 106 Operating Instructions Set the Lens Position When Triggered setting, and click [Next>]. Note If you enable the Lens Position When Triggered setting, buffer/transfer starts after the camera turns to the Home Position, registered Preset No.1–20 or Alarm No.1–2. • Clicking [<Back] takes you back to the previous page. •...
  • Page 107 Operating Instructions Setting Description Image Quality • Select the image quality. [Favor Clarity] optimizes for good quality. [Standard] offers standard quality. (default) [Favor Motion] optimizes for enhanced motion. [Mobile Phone] is for a transfer to a mobile phone. Note 640 x 480 pixels cannot be set for a transfer to a mobile phone.
  • Page 108 Operating Instructions Setting Description Enable Post- • Check the box to enable the setting. The camera buffers or trigger Image transfers the image right after the alarm signal is detected. Buffer • Set an interval, number of images to buffer and total number.
  • Page 109 Operating Instructions When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes.
  • Page 110 Operating Instructions Setting Description Server IP • If you set the server IP address, set 4 digits (0—255) and 3 Address or periods such as "192.168.0.253". But "0.0.0.0" and Host Name "255.255.255.255" are not available. Or set a host name (1— 255 characters).
  • Page 111 Operating Instructions When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes.
  • Page 112 Operating Instructions Setting Description SMTP Server IP • If you set the server IP address, set 4 digits (0—255) and Address or Host 3 periods such as "192.168.0.253". But "0.0.0.0" and Name "255.255.255.255" are not available. Or set a host name (1—255 characters).
  • Page 113 Operating Instructions After you confirm the settings and click [Next>], set E-mail notification and click [Next>]. • If you select [Enable], the E-mail Notification When Triggered page is displayed. Enter the settings seeing page 111 and page 112. Setting Description Disable •...
  • Page 114 Operating Instructions Click [Go to Trigger page]. • The Trigger page is displayed. Note • If you set a short interval to transfer image to a mobile phone, many E- mails may be sent to it leading to a large phone bill. Therefore, we recommend you to set a long interval.

  • Page 115: Buffering Or Transferring Images By Motion Detection Signal

    Operating Instructions 2.17 Buffering or Transferring Images by Motion Detection Signal The Trigger page allows you to enable image buffer/transfer by E-mail or FTP. Click [Trigger] on the Setup page. Click [No.] to enable buffer/transfer. Check [Enable Image Buffer/Transfer], select [Motion Detection] for trigger, and click [Next>].
  • Page 116 Operating Instructions Setting Description Trigger • Selecting [Timer] enables the camera to buffer/transfer the image by timer. • Selecting [Alarm 1 or 2] enables the camera to buffer/ transfer the image by alarm signal. • Selecting [Motion Detection] enables the camera to capture/transfer the images when the motion detects something.
  • Page 117 Operating Instructions Note If you enable the Lens Position When Triggered setting, buffer/transfer starts after the camera turns to the Home Position, registered Preset No.1–20, or Alarm No.1–2. • Clicking [>Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes.
  • Page 118 Operating Instructions Set the image buffer frequencies, and click [Next>]. Note Due to the network environment, object, number of accesses, enabling IPsec, the camera may not record the numbers of images as you set. In this case, set the image buffer frequencies longer. •...
  • Page 119 Operating Instructions Select the transfer method, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Note If you transfer image by E-mail or FTP, confirm that the default gateway and DNS server addresses are assigned correctly (see page 51 and page 56).
  • Page 120 Operating Instructions When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes.
  • Page 121 Operating Instructions Setting Description Server IP • If you set the server IP address, set 4 digits (0—255) and 3 Address or periods such as "192.168.0.253". But "0.0.0.0" and Host Name "255.255.255.255" are not available. Or set a host name (1— 255 characters).
  • Page 122 Operating Instructions When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes.
  • Page 123 Operating Instructions Setting Description SMTP Server IP • If you set the server IP address, set 4 digits (0—255) and Address or Host 3 periods such as "192.168.0.253". But "0.0.0.0" and Name "255.255.255.255" are not available. Or set a host name (1—255 characters).
  • Page 124 Operating Instructions After you confirm the settings and click [Next>], set E-mail notification and click [Next>]. • If you select [Enable], the E-mail Notification When Triggered page is displayed. Enter the settings seeing page 122 and page 123. Setting Description Disable •...
  • Page 125 Operating Instructions Click [Go to Trigger page]. • The Trigger page is displayed. Note • If you set a short interval to transfer image to a mobile phone, many E- mails may be sent to it leading to a large phone bill. Therefore, we recommend you to set a long interval.

  • Page 126: Transfer The Camera Image In Transport Mode

    Operating Instructions 2.18 Transfer the Camera Image in Transport Mode The camera can transfer the image in transport mode by E-mail or FTP. Transport Mode E-mail or FTP Server Encrypted Prepare the following requirements. Item Supported Feature E-mail or FTP Operating : IPsec supported Server...

  • Page 127: Transfer The Camera Image In Tunnel Mode

    Operating Instructions 2.19 Transfer the Camera Image in Tunnel Mode The camera can transfer the image in tunnel mode by E-mail or FTP. E-mail or FTP Server VPN Router Tunnel Mode Encrypted Not Encrypted Prepare the following requirements. Item Supported Feature VPN Router ISP Service : Services for static global addresses (A...

  • Page 128: Setting The Motion Detection

    Operating Instructions 2.20 Setting the Motion Detection The Motion Detection page allows you to adjust sensitivity of the Motion Detection. Threshold: If the threshold is set low, this function sensitively detects changes. Sensitivity: If you set sensitivity high, amplitude of motion detection bar gets jumpy. Click [Motion Detection] on the Setup page.
  • Page 129 Operating Instructions Threshold What is the threshold? The threshold is a value for the camera to detect motions on the image during the motion detection buffering. Setting the threshold lower allows subtler changes to be detected. Setting the threshold higher allows bigger changes that might occupy half the image to be detected.
  • Page 130 Operating Instructions Note • The motion detection is activated by object outline's changes and the brightness changes. This feature is designed to alleviate false detections by overall brightness changes due to sunlight. But in this case, the camera may falsely detect the rapid brightness changes by the artificial light such as the fluorescent light.

  • Page 131: Notifying Setup Of An Alarm Log

    Operating Instructions 2.21 Notifying Setup of an Alarm Log Once a day, an alarm log sent at a specified time can be checked. To enable Alarm Log, set Alarm 1, Alarm 2 or Motion Detection for Trigger Setting and check [Enable].
  • Page 132 Operating Instructions Setting Description A setup of operation • Alarm log operation can be set here. Time • Set the date and time to send alarm logs via E-mail. SMTP Server IP • If you set the server IP address, set 4 digits (0—255) Address or Host and 3 periods such as "192.168.0.253".

  • Page 133: Changing Initial Settings On The Single Camera Page Or The Multi-Camera Page

    Operating Instructions 2.22 Changing Initial Settings on the Single Camera page or the Multi-Camera page The Image Display page allows you to change initial settings (display settings when a user accesses the camera) of image resolution, image quality and refresh interval.
  • Page 134 • When the camera accesses the Internet, the banner displays product information about cameras or announcements about the latest firmware, etc. from Panasonic. Checking [Display] for Administrator is particularly recommended. • When checked, the banner is displayed for administrator or general users or both.
  • Page 135 Operating Instructions Click [Save] when finished. • New settings are saved. • When finished, "Success!" is displayed. Click [Go to Image Display page]. • The Image Display page is displayed.

  • Page 136: Configuring Multiple Cameras

    Operating Instructions 2.23 Configuring Multiple Cameras The Multi-Camera Setup page allows you to configure the camera IP addresses and camera names to view multiple images on the Multi-Camera page. These configurations are required to use the Multi-Camera page. Up to 12 cameras can be configured.
  • Page 137 Operating Instructions Setting Description Display • Check the box to enable the camera. IP Address • Set the IP address or the host name to enable the camera. Host Name Port No. • Set the port number (1—65535). Camera Name •...

  • Page 138: Format The Sd Memory Card

    Operating Instructions 2.24 Format the SD memory card Before you record the camera image, you need to format the SD memory card. Note • You can confirm the SD memory capacity on the Status page (see page 146). Insert the SD memory card (see page 157). Click [Trigger] on the Setup page.

  • Page 139: Stop The Sd Memory Recording

    Operating Instructions 2.25 Stop the SD Memory Recording After you stop the SD memory recording, remove the SD memory card. Note • You can confirm the SD memory capacity on the Status page (see page 146). • If the camera is restarted (see page 148), the SD memory recording starts again.

  • Page 140: Start The Sd Memory Recording

    Operating Instructions 2.26 Start the SD Memory Recording The SD memory recording can be started on the Trigger page. Note • You can confirm the SD memory capacity on the Status page (see page 146). • If the camera is restarted (see page 148), the SD memory recording starts again.

  • Page 141: Specifying Operation Time

    Operating Instructions 2.27 Specifying Operation Time The Operation Time page allows you to limit the operation time. The camera image turns to a gray screen outside the operation time. Note • If you wrongly set the time period, your privacy may be seen. Confirm the time period after the setup.
  • Page 142 Operating Instructions Setting Description Enable • Check the box to enable the setting. Clear the box to disable it. A day of the • Check the box to enable the day. Clear the box to disable it. week Operation Time • Select the [Always] option when you do not specify the time period.

  • Page 143: Controlling External Output Terminal

    Operating Instructions 2.28 Controlling External Output Terminal The digital output terminal allows you to control external devices. You can change the initial status of the output signal. Note Connect the external devices to the camera. Click [External Output] on the Setup page. Click [Save] when finished.

  • Page 144: Changing Indicator Display

    Operating Instructions 2.29 Changing Indicator Display The Indicator Control page allows you to select Indicator operation. Indicator has three options. • Always on • Turn the indicator on when the camera is accessed. • Always off Click [Indicator Control] on the Setup page. Select indicator option.

  • Page 145: Camera Maintenance

    Operating Instructions Camera Maintenance Maintenance page Maintenance Status Displays the camera settings and status (see page 146). Session Status Displays information on access to the camera (see page 146). Alarm Log Displays alarm logs (see page 147). Restart Restarts the camera (see page 148). Update Firmware Updates the camera firmware (see page 149).

  • Page 146: Confirming The Status

    The Status page allows you to check the status of the camera. The status information provides support for troubleshooting. Clicking [Status] displays the following page. Note See Panasonic Network Camera support website at http://panasonic.co.jp/ pcc/products/en/netwkcam/ for details about status information. 3.1.2 Confirming Session Status Displays client information connecting to camera.

  • Page 147: Displaying Alarm Logs

    Operating Instructions 3.1.3 Displaying Alarm Logs Displays up to 50 Alarm Logs in order of time. Old logs will be overwritten by new one. Click [Alarm Log] on Maintenance page. Alarm Logs are displayed. Note If the camera is restarted, all alarm logs are deleted. Item Description New Alarm Logs...

  • Page 148: Restarting The Camera

    Operating Instructions 3.1.4 Restarting the Camera The Restart page can restart the camera. The camera can also be restarted by pressing the RESTART button (see page 160) or by disconnecting the AC adaptor cord from the outlet and reconnecting it again. Note When the camera restarts, the buffered images will be deleted.

  • Page 149: Updating The Camera Firmware

    • The firmware version is displayed on the Top page and the Status page. Download the new firmware on the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/, and save it on your PC. Click [Update Firmware] on the Maintenance page.
  • Page 150 Operating Instructions • The Update page is displayed in about 1 minute. Click [Browse...]. • A dialog box is displayed to select the firmware. Select the firmware (including directory information) and click [Open]. • The firmware file name is displayed. Confirm the firmware file name, and click [Update Firmware].
  • Page 151 Operating Instructions Confirm that the version number on the Top page is updated. Updated version • If the version number is updated, the firmware update is complete.

  • Page 152: Creating Configuration File

    Operating Instructions 3.1.6 Creating Configuration File A configuration file can be saved on your PC. You can load the camera settings from the configuration file on the Load Settings page (see page 153). Note The saved image has privacy information. Prevent private information leaks. Click [Save Settings] on the Maintenance page.

  • Page 153: Loading Settings From A Configuration File

    Operating Instructions 3.1.7 Loading Settings from a Configuration File The settings can be loaded from a configuration file. If you reset the camera to factory default, the camera can load its settings from the configuration file. Note • The configuration file has network settings. When the settings are loaded, the network settings are also loaded as they were saved.

  • Page 154: Resetting The Camera To Factory Default

    Operating Instructions 3.1.8 Resetting the Camera to Factory Default All camera settings are reset to factory default directly after the Execute button is clicked. Click [Reset to Factory Default] on the Maintenance page. Click [Execute]. • The indicator blinks orange, and then turns off for 10 seconds. •...

  • Page 155: Support Page

    Clicking [Help] on the Support page displays the next page. 3.2.2 Seeing Product Information You can see product information on the Panasonic Network Camera support website. Clicking [Product Information] on the Support page displays the URL, click it. Note...

  • Page 156: Seeing Support Information

    Operating Instructions 3.2.3 Seeing Support Information You can see support information on the Panasonic Network Camera support website. Clicking [Support Information] on the Support page displays the URL, click it. Note If the camera is not connected to the Internet, the website cannot be displayed.

  • Page 157: Using The Sd Memory Card

    Operating Instructions Using the SD Memory Card The SD memory card (customer-provided) can store image data and replay them. Follow the instructions below to insert the SD memory card into the camera. Open the cover on the side of the camera. Insert the SD memory card, and push with your finger until it clicks.

  • Page 158: External I/O

    Operating Instructions External I/O If you connect the external devices such as sensors to the External I/O and image buffer/transfer by alarm signal is set, the camera image is transferred by the alarm detection. Explanation of the External I/O Features GND pin External Sensor Input 1 •...
  • Page 159 Operating Instructions Circuit Diagram Example Camera Relay Light 12 V Door Sensor 2 (Alarm 2) Door Sensor 1 (Alarm 1) DC10.5 V–13.5 V CAUTION • The external I/O is not capable of connecting directly to devices that require large amounts of current. In some case, a custom interface circuit (customer-provided) may have to be used.

  • Page 160: For Bb-Hcm331] Restart Button

    Operating Instructions [For BB-HCM331] RESTART Button The camera has a RESTART button on the side. RESTART Button (Press the button with a pointed object.) Pressing the RESTART button restarts the camera. Note • After removing the sunshade, press the RESTART button. •...

  • Page 161: Factory Default Reset Button

    Operating Instructions FACTORY DEFAULT RESET Button The camera has a FACTORY DEFAULT RESET button on the side. FACTORY DEFAULT RESET Button (Press the button with a pointed object.) Pressing the FACTORY DEFAULT RESET button resets the camera to factory default. If you lose your user name and password, use this button to reset the camera.

  • Page 162: Mounting The Camera

    Operating Instructions Mounting the Camera Two mounting methods are shown in the following figures: Tripod Mount and Ceiling Mount. See Getting Started for two other methods of mounting. Confirm the top and bottom of the camera when mounting. Ask the authorized dealer for Ceiling Mount.

  • Page 163: Ceiling Mount

    Operating Instructions Ceiling Mount Note • Do not mount the camera upside down. The image may be displayed upside down. Make sure the indicator is always in the lower right corner. Bottom • When mounting, we suggest using the hardware we provide. Mounting in any other manner may cause the camera to fall, causing personal injury or damage to the camera.

  • Page 164: Default Setting List

    Operating Instructions Default Setting List Basic Items Default Required Note Network Connection Mode Automatic Automatic Setup/ (IPv4) Setup Static/DHCP Allow Access from the Internet (Automatic Setup only) Network Configuration Enable from Setup Program (Static/DHCP only) Port No. 20, 21, 25 and 110 (Static/DHCP only) is not available.*2 IP address...
  • Page 165 Operating Instructions Items Default Required Note Network Connection Mode Automatic Automatic Setup/ (IPv6) Setup Static Allow Access from the Internet (Automatic Setup only) Port No. 20, 21, 25 and 110 (Static only) is not available.*2 IP address [Blank] When (Static only) setting Static Default Gateway (Static [Blank]...
  • Page 166 Operating Instructions Items Default Required Note Dynamic Viewnetcam.com No check When Viewnetcam.com/ setting User-specified viewnetcam. DynamicDNS/ Disable User-specified [Blank] Viewnetcam.com/ DynamicDNS User-specified DynamicDNS/ Disable 10 min At the time of starting/10, 30(min), 1, 3, 6, 12, 24(h) Date and Time Setting AM/PM Time Automatic Time...
  • Page 167 Operating Instructions Items Default Required Note Camera Camera Name Network Required 1—15 characters Camera White Balance Auto Auto/Fixed Indoor/ Fixed Fluorescent (White)/Fixed Fluorescent (Daylight)/Fixed Outdoor/Hold Pan Range (Minimum) -60 degrees -60—+60 degrees (Home Position) 0 degrees -60—+60 degrees (Maximum) +60 degrees -60—+60 degrees Tilt Range (Minimum) -45 degrees...
  • Page 168 Operating Instructions Items Default Required Note Audio Output Enable Volume Standard Minimum/ Standard/ Maximum PC Audio Input Timeout 1 min 1, 2, 3, 5, 10, 20, 30, 60 (min) Input Enable Camera Microphone Standard Minimum/ Sensitivity Standard/ Maximum Mute during Pan/Tilt Enable Account Items...
  • Page 169 Operating Instructions Items Default Required Note General User User ID List [Blank] User Name [Blank] When setting 6—15 characters general user Password [Blank] When setting 6—15 characters general user Retype [Blank] When setting 6—15 characters Password general user Limit time of Not permitted Not permitted, Continuous...
  • Page 170 Operating Instructions Items Default Required Note Motion Threshold to start Third blocks Detection recording from the left Sensitivity Center Alarm A setup of operation Disable When Disable/ selecting Enable(When Alarm1, there is no new- Alarm2 or arrival alarm Motion log:Disable)/ Detection in Enable(When Trigger.
  • Page 171 Operating Instructions Advanced Items Default Required Note Image Single Camera Image 320 x 240 320 x 240 or 640 Display Resolution x 480 Single Camera Image Standard Favor Clarity, Quality Standard or Favor Motion Single Camera Motion 3, 5, 10, 30, 60 Refresh Interval (s) or Motion Multi-Camera Image...
  • Page 172 Operating Instructions Items Default Required Note Multi- Multi-Camera [Blank] Camera Display Checked When setting Multi-Camera IP Address or Host [Blank] When setting IP address*1 Name Multi-Camera Host name*5 is 1—255 characters. Port No. [Blank] When setting 20, 21, 25 and Multi-Camera 110 are not available.*2...
  • Page 173 Operating Instructions *1 In IPv4, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.0" and "255.255.255.255" are not available. In IPv6, set 8 hexadecimal digits divided with ":". Consecutive 0s can be abbreviated as "::". *2 Set the number of 1—65535. *3 Enter ASCII characters (see page 183).

  • Page 174: Cleaning

    Operating Instructions Cleaning After the camera is turned off by disconnecting the AC plug, clean the camera. 3.9.1 Cleaning the Main Unit If the lens cover has the sand or the dust, image quality may decrease. After taking away the sand or the dust on it, wipe it with a dry cloth. Note •...

  • Page 175: Setting An Ip Address On Your Pc

    Operating Instructions 3.10 Setting an IP Address on Your PC Your PC's IP address can be assigned by the following procedures. Display the TCP/IP Properties window. • The steps are different depending on your OS. The steps are shown below. Steps Windows XP [Start] (...

  • Page 176: Using Setup Program

    Displaying the Setup page. Finding the camera Insert the Setup CD-ROM into the CD-ROM drive of your PC. • If the Panasonic Network Camera Setup window does not appear, click "setup.exe" on the Setup CD-ROM. Click [Camera Setup]. Displays version information about this program.
  • Page 177 Operating Instructions • You can find the camera IP address and port number by looking up the MAC address of your camera. Address Port Camera Status Camera Address List window Displays IPv4 or IPv6 information. IPv6 Information Note • If you try to find multiple cameras, each MAC address beside the Ethernet (LAN) port verifies which camera you are setting up.
  • Page 178 Operating Instructions Automatic Setup (Local or Internet Access) or Manual Setup Click [Execute] on the Camera List window shown on page 177. Click each button to execute the program. Sets up the camera to view on the LAN. Sets up the Internet access to the camera.

  • Page 179: Setting Your Pc

    Operating Instructions 3.12 Setting Your PC 3.12.1 Setting the Proxy Server Settings on Web Browser If the proxy server is not used, the settings are not required. If you are using the proxy server, the following settings are required. • To communicate with a camera installed inside a LAN, changing the web browser settings is recommended.
  • Page 180 Operating Instructions Click the [Connections] tab, and click [LAN Settings]. See if the Use a proxy server check box is checked or not. If checked, click [Advanced...]. See if the check box is checked or not. If checked, click [Advanced...]. •...
  • Page 181 Operating Instructions Enter the camera IP address into the Do not use proxy server for addresses beginning with data field. (Example: 192.168.0.253) Click [OK]. Note When accessing the camera via a proxy server, the Talk Button is displayed gray. Talk feature cannot be used.

  • Page 182: Setting Upnp™ To Display Camera Shortcut In My Network Places

    Operating Instructions 3.12.2 Setting UPnP™ to Display Camera Shortcut in My Network Places To display the camera shortcut in the My Network Places folder, Windows component should be added. Enable UPnP (Universal Plug and Play) following the steps below. Steps Windows XP [Start] ( [Settings])

  • Page 183: Ascii Character Table

    Operating Instructions 3.13 ASCII Character Table ASCII Character Table (space) " & < >...

  • Page 184: File Size And Number Of Buffered Images

    Operating Instructions 3.14 File Size and Number of Buffered Images The following table shows the relationship between the file size of the image and the maximum number of buffered images. Note The following file sizes were shown at the largest value. Resolution Items Capture...

  • Page 185: Number Of Images On The Sd Memory Card

    Operating Instructions 3.15 Number of Images on the SD Memory Card The camera supports the Panasonic SD memory card. • 1 GB: RP-SDH01GU1A • 512 MB: RP-SDH512U1A • 256 MB: RP-SD256U1A • 128 MB: RP-SD128BU1A • 64 MB: RP-SD064BPPA Resolution/...

  • Page 186: Specifications

    Operating Instructions 3.16 Specifications Network Camera Items Specifications Zoom 10x digital zoom Pan/Tilt Angle Pan: -60 ° to +60 °, Tilt: -45 ° to +20 ° Number of Pixels 1/4-inch CCD Sensor 320,000 pixels Illuminance 3—100,000 lx (0.2—100,000 lx in color night view mode) White Balance Auto/Manual/Hold...
  • Page 187 Operating Instructions Other Specifications Items Specifications Frame rate Max. 12 frames/second (640 x 480) Max. 30 frames/second (320 x 240 or 160 x 120) Supported Protocols IPv4/IPv6 Dual-Stack • IPv4: TCP, UDP, IP, HTTP, FTP, SMTP, DHCP, DNS, ARP, ICMP, POP3, NTP, IPsec, UPnP™ •...
  • Page 188 Power Supply AC adaptor: Input 100—240 V AC, 50/60 Hz Output 12 V DC, 750 mA Consumption: About 3 W (6 W during pan/tilt scan) BB-HCM311 Temperature Operation: 0 °C to +40 °C Storage: 0 °C to +50 °C Humidity Operation: 20 %—80 % (No Condensation)

  • Page 189: Index

    Operating Instructions Index...
  • Page 190 Operating Instructions Abbreviations 5 General User page 92 ActiveX Controls 25 Administrator/General Users/Guest Users 90 Alarm Image Buffer/Transfer 104 Help page 155 Alarm Log 131 Home Position 34 Alarm Position 34 How to Use This Documentation 5 ASCII Character Table 183 Audio page 86 Image Display page 133 Indicator Control page 144...
  • Page 191 Operating Instructions Reset to Factory Default page 154 RESTART Button 160 Restart page 148 Rotating the mouse wheel 33 Save Settings page 152 SD memory card 138 Security: Administrator page 88 Session Status 146 Setup page 48 Setup Program 176 Single Camera page 24 Specifications 186 Status page 146...
  • Page 192 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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