Viewing Logs; Log Fields - Multitech FaxFinder FF240-IP Administrator's Manual

Viewing Logs

FaxFinder creates separate logs for email, inbound faxes, outbound faxes, and calls. To view a log:
1. Click Status & Logs.
2. Click log you want. Options are:
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Log Fields

Field
Mail Log
Date
Sender
Recipient
Delivery Message
Inbound Fax Log
State
Completed
Remote ID
Channel
Extension
Recipient
Pages
Details
Outbound Fax Log
Check box
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FaxFinder Fax Server FF240-IP Administrator Guide
Mail Log - Shows recent delivery attempts with the most recent appearing at the top.
Inbound Fax Log - Lists all inbound faxes detected by FaxFinder. Inbound faxes in progress do
not appear in the log until the call ends. Faxes are listed in chronological order with the most
recent at the top.
Outbound Fax Log - Lists all submitted faxes that have completed. Outbound faxes in progress
or scheduled to be sent later do not appear in this list until they have been transmitted
successfully or the fax failed the specified number of attempts. Faxes are listed in
chronological order with the most recent at the top.
Call Log Details - Data from all individual calls in and out of FaxFinder. Calls are listed in
chronological order with the most recent at the top. This information can help troubleshoot
the connection or related issues.
Description
Date and time this mail entry was attempted.
User who sent the email.
Email address of the recipient.
Mail delivery attempt result. If the message was not sent successfully, error messages
appear here. For example, deferral: Sorry, I wasn't able to establish an SMTP
connection.
Final state of the incoming fax listed. States include: Complete, Error – no page
received, Error – partial fax, and delivery failure.
Date and time at which the incoming fax was successfully received. The format
displayed depends on settings chosen in System Configuration > Time.
Fax ID sent from the fax originator.
The channel that received the fax.
The DID routing number that received the fax, when applicable.
Fax recipient identification.
The number of pages received with this fax.
Click to display Inbound Fax Log Details in a new window.
To resend faxes, select the check box for each fax you want to resend or select the
check box in the header row and click Resend.
FAX MANAGEMENT
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