HP Omnibook XE3 Service Manual page 79

Symptom Call Center:
Suggestions
Mouse
External mouse Check connection.
doesn't work.
Put notebook in standby
mode or shut down before
attaching mouse.
Install all drivers included
with mouse.
Restart notebook.
Special feature on Restart notebook.
PS/2 mouse
Install any drivers included
doesn't work.
with mouse.
Check settings in BIOS
Setup.
Memory
Out of memory Make sure C drive is not
error. running out of free space.
Use memory troubleshooter
in Windows Help.
Not all third-party memory
cards have been tested for
use with notebook. Check HP
Notebook web site for list of
approved memory cards.
Memory doesn't Make sure SDRAM modules
increase after are installed properly.
adding RAM.
Audio
No sound is Increase sound volume.
audible.
Make sure sound is enabled
(software controls).
Check for sound resource
conflicts in Device Manager.
Sound may not operate
properly in MS-DOS mode.
Check speaker cable
connection.
Built-in microphone Check software controls for
does not record. recording sound.
Make sure switchboard PCA
is connected properly.
Feedback from Reduce sound volume.
speakers.
In the Volume Control, click
Options, Properties, select
Playback, and enable the
microphone. Then make sure
the microphone is muted.
PC card detection Download latest audio driver
beep at startup is from technical support area
loud and cannot be of HP Notebook web site
adjusted. (see page vi).
3-14 Troubleshooting and Diagnostics
Repair Center: Repair Center:
Likely Causes Comments
Mouse.
Top case.
Motherboard.
SDRAM module.
SDRAM module.
Top case. Check operation using
headphones or external
Motherboard.
speakers.
Switchboard PCA. Check operation using
external microphone.
Top case.
Motherboard.
HP Omnibook XE3 (Technology Code GF)