HP Omnibook XE3 Service Manual page 72

Symptom Call Center:
Suggestions
Error message Check for disk in floppy drive.
such as "Invalid
Check boot order in BIOS
system disk" or
Setup.
"Auto IDE error".
Remove and reinstall hard
drive.
Sluggish startup or Use the Windows disk-
shutdown. checking tools and Disk
Defragmenter to check and
optimize the hard drive.
Delete temporary and
unneeded files.
Password forgotten. Verify proper ownership, then
follow removal procedure
with owner and record
appropriate data. See
page 5-1.
Power/Battery
No power. Make sure charged battery is
installed or AC adapter
connected.
Try another battery or AC
adapter if available.
Does not run on Check battery and contacts.
battery; empty Try another battery if
battery indication. available.
Beeps repeatedly. Notebook beeps repeatedly
when battery is low. Connect
AC adapter or replace
battery.
Notebook turns off Battery is probably extremely
immediately after low. Connect AC adapter or
turning on. replace battery.
Battery does not Make sure AC adapter is
charge. connected properly and
battery installed properly.
Check battery contacts. If
available, try another battery
and AC adapter.
Move notebook away from
any nearby heat source.
Unplug AC adapter and allow
battery to cool down. Check
for blocked air vents.
AC adapter does Try another AC adapter, if
not power available.
notebook.
HP Omnibook XE3 (Technology Code GF)
Repair Center: Repair Center:
Likely Causes Comments
Hard drive contacts. If notebook boots from floppy
drive, check for corrupt files
Hard drive.
on hard drive, use Recovery
CDs to reinstall factory
software onto hard drive,
replace hard drive.
Hard drive. Use suggestions shown at
left.
User must call Technical
Support and provide proof of
ownership. Password
removal is restricted to
certain sites. See page 5-1.
AC adapter.
Battery.
Motherboard.
Battery or contacts.
Motherboard.
Battery.
Battery.
Battery or contacts. Check battery and AC
adapter.
AC adapter.
Check heatsink assembly.
Motherboard.
Heatsink assembly.
AC adapter. AC adapter cannot be
repaired, and must be
Motherboard.
replaced.
Troubleshooting and Diagnostics 3-7