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Clarity SN-4215-P User Manual

42" signpost plasma display
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SN-4215-P
42" SignPost Plasma Display
User's Guide
070-0038-01
08 June 2000

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Summary of Contents for Clarity SN-4215-P

  • Page 1 ® SN-4215-P 42" SignPost Plasma Display User’s Guide 070-0038-01 08 June 2000...
  • Page 2 Clarity Visual Systems Company makes no warranty of any kind with regard to this material. While every precaution has been taken in the preparation of this manual, Clarity Visual Systems shall not be liable for errors or omissions contained herein or for incidental or consequential damages in connection with the...
  • Page 3 ARRANTY . Clarity warrants to Buyer that the SN-4210-P (the "Product"), if properly used and IMITED serviced, will perform substantially in accordance with the product data sheet and users manual, and will be free from defects in material and workmanship for 1 year following date of shipment. This warranty does not apply to consumable parts or retained images on the Product.

  • Page 4: Table Of Contents

    Information You Need to Know ....1-7 What is the SN-4215-P? ......1-2 Your Safety Is Important .
  • Page 5 Common Questions (and Answers) ....6-6 References ....... 7-1 RS232 Commands .
  • Page 6 vi vi...

  • Page 7: Information You Need To Know

    Information You Need to Know What is the SN-4215-P? Your Safety Is Important 1 - 1...

  • Page 8: What Is The Sn-4215-P

    1.1 What is the SN-4215-P? The Clarity Visual Systems SN-4215-P is designed for moving display applications where the thick- ness of the display device is a concern. The units accept computer and (optionally) video signals, as well as RS232 control commands. All plasma displays, such as this one, are subject to burn-in from still images left too long on the screen.
  • Page 9 Standard Accessories for the SN-4215-P Quantity Part Plasma Display Power Supply Module with connecting cable Mounting bracket for the back of the display Mounting bracket for the wall 6-32 x ¾ Phillips head screw ¼-20 x ½ socket cap screw 8-32 x 2"...

  • Page 10: Your Safety Is Important

    WARNING Transporting the SN-4215-P while it is lying flat will probably destroy the display panel. The glass will probably break. This cannot be repaired, and the display will have to be scrapped. Not like this.
  • Page 11 WARNING Disconnect power cord before servicing this unit. WARNING When mounting the display on the wall, be sure to mount it to wall structures, not to wall board or paneling. 1 - 5...
  • Page 12 1 - 6...

  • Page 13: How To Install The Displays

    2 How to Install the Displays Before You Start… Installing the Displays Connecting Power and Signal Cables 2 - 1...

  • Page 14: Before You Start

    This is sometimes called • Do not allow still images to stay on the “burn-in.” The SN-4215-P is not a good choice plasma screen for more than a minute or of display product that will show one image for two.
  • Page 15 Preventing Image Burn-In Do not allow still images to be displayed for more than one or two minutes. Avoid moving images where one part of the scene does not move. High contrast images burn in faster and stronger than low contrast images.

  • Page 16: Installing The Display

    2.2 Installing the Display The display can be mounted in either landscape or portrait orientation. A mounting bracket set is included. The power supply can be installed up to nine feet away from the display panel. The easiest way to mount the display is to use holes in the wall bracket.
  • Page 17 At least 1-3/4" to ceiling SN-4215-P Bracket on rear of display 1-7/8" Mounting bolt Bracket mounted At least 1-3/4" to wall to ceiling SN-4215-P Mounting the display panel in landscape orientation 9-1/2" Bracket on rear of display Mounting bolt Bracket...

  • Page 18: Connecting Power And Signal Cables

    C-Video to a different address. This lets you con- input. Connect S-Video sources to the trol the displays individually and in S-Video connector. groups. 4. If you are using more than one SN-4215-P 2 - 6...
  • Page 19 Power input connector on rear panel Video inputs with their loop-thru outputs Rear panel of display PC inputs with their common loop-thru output RS232 input and output 2 - 7...
  • Page 20 2 - 8...

  • Page 21: Setting Up The Displays Electronically

    Setting Up the Displays Electronically Setup: An Overview About the Remote Control 3.1.1 The Power Up Sequence 3.1.2 Connecting the Source Selecting PC Sources 3.2.1 Selecting the Format for PC Sources 3.2.1.1 About Auto Detect for PC Sources 3.2.1.2 Selecting Video Sources 3.2.2 Adjusting for Optimum Picture Quality Input Levels—Computer Sources...

  • Page 22: Setup: An Overview

    3.1 Setup: An Overview "Setup" means adjusting displays electronically so they operate properly and look their best. There are many steps in this process. Some need to be done in order, and some can be done out of order. After the setup, save your work.
  • Page 23 3 - 3...

  • Page 24: About The Remote Control

    3.1 Setup: An Overview 3.1.1 About the Remote Control The displays can be controlled with the supplied remote control and with RS232 commands coming from a “control” computer. It is generally faster and easier during initial setup to use the remote control.
  • Page 25 IR Remote Sensor Standby LED Good Source LED IR Activity LED On / Standby Switch Location of Remote Sensor in upper left corner of display front These controls are SOURCE LEVEL also found in the Main Menu PHASE CURTAIN These two controls are not found in the RESET FREQ...

  • Page 26: The Power Up Sequence

    3.1 Setup: An Overview 3.1.2 The Power Up Sequence The turn on sequence has a brief delay, about 5 seconds, so the display doesn’t light up immediately. Apply the main power by turning on the circuit IR Activity breaker switch on the power supply. (The power The IR Activity LED flickers whenever the supply automatically switches between 115 and display electronics detects any infra-red radia-...
  • Page 27 IR Remote Sensor Standby LED Good Source LED IR Activity LED On / Standby Switch Upper left corner of display screen showing locations of LEDs Misc Control Source Frequency [x] Sharpness Phase [x] 16M Colors Input Level [x] Buzzer Enable Position [ ] Auto Panel On Zoom...

  • Page 28: Connecting The Source

    3.2 Connecting the Source The SN-4215-P accepts several types of input signals: PC, MAC, RGB, composite or C-Video, S-Video. Each of these has several Modes: 640x480 or 800x600 and others for PC and MAC; NTSC, PAL, or SECAM for video. Each input can be looped out to the next display unit. Video inputs are optional.
  • Page 29 Source Select Source •PC1 800x600 Current C-Video [ ] Mode Detect S-Video Progressive H & V H Freq: 37249 Lines: 629 V Freq: 60 Figure 26Source Select menu when choosing a computer source Source Select Source C-Video NTSC Current •C-Video [ ] Mode Detect S-Video Interlace...

  • Page 30: Selecting Pc Sources

    Mode (in this case, res- ratio and do not fit exactly into the 16x9 screen olution) to display the picture: of the SN-4215-P. You can choose what to do • 640x480 [VGA] when the computer picture doesn’t fit as •...
  • Page 31 Source Select Source Source Select Mode •PC1 640x480 800x600 800x600 •800x600 Current C-Video Current 832x624 Mode Detect S-Video Mode Detect 852x480 Progressive Progressive 640x400 H & V H & V H Freq: 37429 H Freq: 37429 Lines: 629 Lines: 629 V Freq: 60 V Freq: 60 Choose the source connector.

  • Page 32: Selecting The Format For Pc Sources

    Most computer resolutions are in a 4x3 aspect third item on the left side of the menu. ratio, but the SN-4215-P screen is 16x9. When The label at the top of the right side will you show a 4x3 picture on a 16x9 screen, the now say Format.
  • Page 33 Normal Format: The 4x3 picture appears correct, but there are unused bands on left and right. Wide Format: The picture is stretched horizontally to fill the screen, causing distortion. Zoom Format: The picture is stretched in both directions to fill the screen. There is no distortion, but the top and bottom are clipped.

  • Page 34: About Auto Detect For Pc Sources

    3.2 Selecting the Source 3.2.1 Selecting PC Sources 3.2.1.2 About Auto Detect for PC Sources The Auto Detect system, which adjusts the electronics so it properly displays the various types of computer resolutions, is normally turned on. That is, it automatically samples the incoming signal and adjusts to the frequencies and number of lines.
  • Page 35 Source Select Detect 800x600 Normal Mode Detect Progressive H & V H Freq: 37429 Lines: 629 V Freq: 60 While the Source Select menu is open, press button to open the Auto SOURCE Detect menu. Auto Detect [x] Auto Enable [x] Message Enable Noise Tolerance:004 3 - 15...

  • Page 36: Selecting Video Sources

    16x9 are the same, which is the aspect ratio Suppose you Save the settings, then turn off of the SN-4215-P screen. the display. When you turn the display on again and choose NTSC, the dot in Format will be on...
  • Page 37 Current, and the display will show whatever Source Select Source you set in Zoom and Position. If you then choose 4x3, the result C-Video will be a standard 4x3 display. NTSC Current •C-Video Mode Detect S-Video Interlace Composite H Freq: 15734 Lines: 623 V Freq: 60 Source Select menu when choosing a video source...

  • Page 38: Adjusting For Optimum Picture Quality

    3.3 Adjusting for Optimum Picture Quality The display must be adjusted to the source’s levels for black and white, because each source is different. This adjustment is done one way for computer sources and another for video sources. The display is also adjusted to the frequency and phase for computer sources. All signal sources are different.
  • Page 39 For computer sources, For video sources, adjust adjust • Brightness • Input Black Level • Contrast • Input White Level • Hue • Frequency • Saturation 3 - 19...

  • Page 40: Input Levels-Computer Sources

    3.3 Adjusting for Optimum Picture Quality 3.3.1 Input Levels—Computer Sources The electronics module must know what the source means by “black” and “white.” Black Level must be done before White Level. Always use an external black and white picture from the source. Do not use these level adjustments to adjust the color.
  • Page 41 1. Press LEVEL Black Level (Requires black field) Auto Level Sample Green Blue 3. Press again. LEVEL 2. Highlight Auto and press ENTER . White Level (Requires white field) Auto Level Sample Green Blue 4. Highlight Auto and press ENTER . 5.

  • Page 42: Frequency & Phase-Computer Sources

    3.3 Adjusting for Optimum Picture Quality 3.3.2 Frequency & Phase—Computer Sources These adjustments match the internal dot clock to the external signal. An external checkerboard pattern is best, and this must come from the source computer. This should be done with Sharpness These two adjustments require an external well, ignore that for now.) As you change checkerboard pattern.
  • Page 43 SOURCE LEVEL CURTAIN PHASE Frequency and Phase RESET FREQ M enus COLOR MON SEL MENU PREV MENU ENTER Frequency and Phase buttons Frequency Select Phase Select Phase Select menu Frequency Select menu 3 - 23...

  • Page 44: Input Adjustments-Video Sources

    3.3 Adjusting for Optimum Picture Quality 3.3.3 Input Adjustments—Video Sources Video signal processing is an option; the display you are working on may not have this option. The Input Level menu is different when a video sources is selected. Use a color bar pattern when making these adjustments.
  • Page 45 8. Display a color bar pattern. Frame 17177 magenta) are the same. is SMPTE Color Bars. Or use any 75% 12. Video Track is a little like the tracking saturation color bar signal. control on a VCR. It has four settings, 000 9.

  • Page 46: Saving And Recalling The Settings

    3.4 Saving and Recalling the Settings It is important to save the settings. Saving the settings means that every time the unit turns on, it knows whet it is supposed to do to look right. It also means that if you change something experimentally, you can go back to where you were before.
  • Page 47 Recall Reset Factory Active Saved Default Settings Memory Values Save Relationship of Active Settings, Memory and Default Recall Config Source Recall Config Recall ← → ← → ← → ← → ← → ← → ← → ← → PC1 •PC1 Recall Recall...

  • Page 48: Adjusting Displays In A Video Wall

    Here, the line looks like a single line pared to the Yellow Pages. “covered” by the mullions. This is the sort of The SN-4215-P has very wide mullions. The thing our eyes expect to see when we look at something through several windows.
  • Page 49 Making a Video Wall • Install the display units together • Use Clarity’s Big Picture to make one image cover the wall (or use an external processor) • Adjust Position and Size as needed • Color Balance the wall 3 - 29...

  • Page 50: Filling The Wall With One Image

    3.5 Adjusting Displays in a VideoWall 3.5.1 Filling the Wall With One Image If all the displays in the video wall have Clarity’s Big Picture, the Wall Processor feature will do most of the work for you. The calculations are based of the Group and Unit ID values. Fine adjustments after these calculations are made with the Position and Zoom controls.
  • Page 51 Monitor ID Group 0 Unit The Big Picture option is not installed. Please see the About menu for contact ID menu information on purchasing Press ID on the remote the Big Picture option. to get to this menu. What you see if Clarity’s Big Picture is not installed.

  • Page 52: Adjusting Position And Size (Zoom)

    3.5 Adjusting Displays in a VideoWall 3.5.2 Adjusting Position and Size (Zoom) The Position control moves the “viewport” and moves the image within the viewport. The size of the image depends on both the Mode and the Zoom setting. Position has two parts: moving the image and sources;...
  • Page 53 Position Zoom Factor ↑ ↑ ↑ ↑ ← ← → → ← ← → → Left W:xxxx ↓ ↓ ↓ ↓ Right H:xxxx Bottom •Image Viewport [ ] Lock [ ] Default Position menu: Zoom menu ENTER switches between Image and Viewport. 3 - 33...

  • Page 54: Matching The Colors

    3.5 Adjusting Displays in a VideoWall 3.5.3 Matching the Colors Color balance is the process of getting all the displays in a wall to show the same colors. It is done with internal white and gray test patters. Never use Black and White Levels to try to achieve color balance.
  • Page 55 unit. Turn off its Color Balance menu. 13. becomes the first baseline display for gray. 10. Choose another variable unit next to any It is not necessarily the same one as the baseline display and match it in white. first white baseline unit. 11.

  • Page 56: Some Additional Controls

    RS232 version. commands. is another special button, a command which Clarity Visual Systems does not appear in the main menu. This dis- 9025 SW Hillman Court plays the unit’s Group ID and Unit ID num- Suite 3122 bers.
  • Page 57 the black Test Pattern. Select Curtain from To reset Panel Hours, the main menu, then press . Or press the 1. Open the Panel Hours menu: > ENTER MENU special button, in which case the Hours > CURTAIN ENTER screen goes to black immediately. The 2.

  • Page 58: What's In The Misc Control Menu

    3.7 What’s in the Misc Control Menu? Some of these controls you will probably set once and never change. Some you will use only for testing. In the Misc Control menu, you will find the power (and after some initialization procedures following special controls: and a short delay time).
  • Page 59 Temperature opens the Temperature Sensor Baud Rate opens a menu to change the baud menu. rate for RS232 commands. Baud Rate Menu Temperature Sensor 9.6Kpbs Low Temp: xxxx [ ] 19.2Kbps High Temp: xxxx [ ] 38.4Kbps [ ] 57.6Kbps Curr Temp: xxxx The baud rate in this menu must match the baud rate of the computer that is sending and...
  • Page 60 3 - 40...

  • Page 61: Controlling The Displays Remotely

    Controlling the Displays Remotely How RS232 Commands Work 4 - 1...

  • Page 62: How Rs232 Commands Work

    4.1 How RS232 Commands Work The displays can be completely controlled through RS232 commands. These commands have a strict protocol (format), which is described here. The list of commands is given in the Reference section. With RS232 commands, you can do everything •...
  • Page 63 must be less than one second. = 3-byte command character string. These commands are shown in the table in section 6.4, page 7-2. The ID number for each display is set with the remote control. Press the button. This will open a menu where you can highlight either = End of transmission = 03h number with the up-down buttons and change it...
  • Page 64 4 - 4...

  • Page 65: Maintenance

    Maintenance Cleaning and Transportation 5 - 1...

  • Page 66: Cleaning And Transportation

    5.1 Cleaning and Transportation Maintenance is very simple, but transportation has some very strict guidelines. The screen can be cleaned with a soft cloth and glass cleaner. In transporting the display, always keep it vertical; never lay it flat while moving it. Cleaning the screen WARNING Never transport the display laying...
  • Page 67 Carry the panel like this … … not like this. 5 - 3...
  • Page 68 5 - 4...

  • Page 69: Troubleshooting

    Troubleshooting Power and Startup Problems Image Problems Common Questions (and Answers) 6 - 1...

  • Page 70: Power And Startup Problems

    6.1 Power and Startup Problems If the unit will not turn on at all, this is the place to be. If you see an image that doesn’t look right, go to the next section. Watch the LEDs and listen to the fans. This can help diagnose some problems. Sometimes you have a picture, but you can’t see look at all the input connectors.
  • Page 71 Startup Problem Troubleshooting Table Normal Startup Sequence Notes Failure Symptoms 1. Attach acceptable AC Power supply is auto-ranging power to the power between 115 and 230 volts supply. 2. Turn on the power Main power switch is on the If power supply keeps switching off, supply circuit breaker power supply.

  • Page 72: Image Problems

    6.2 Image Problems If you have a picture, but it doesn’t look right, this is the place to look for help. If you have no image at all or the screen is black or white, go to the previous section. Image Problems Problem Possible Solution...
  • Page 73 6 - 5...

  • Page 74: Common Questions (And Answers)

    6.3 Common Questions (and Answers) Here are some questions that may have been answered in other places in this manual. We pulled them together here for your convenience. And because you might not have read the whole manual. When you need technical support, contact the sales company. Fill out the form on the facing page for future reference.
  • Page 75 • Can I use an SVGA source? No. VGA 640 x 480 only. • How do I find a qualified service person? Contact the company that sold you the display. We bought our Clarity displays from … Company name Address Sales Person Phone Technician...
  • Page 76 6 - 8...

  • Page 77: References

    References RS232 Commands Menus Connector Pinouts LEDs Regulatory Information Specifications Making Test Signals with “Paint” Technical Support Forms 7 - 1...

  • Page 78: Rs232 Commands

    7.1 RS232 Commands For information on the structure of protocol of the commands, see Section 4.1 on page 4-2. Function RS232 RS232 Data Comments Commands Incr Decr System Controls Power / Standby Run state Standby state Lockout state Any unknown state PO? PO* returns PON, POF, POX Frequency Adjust $ and # = 0–126...
  • Page 79 Function RS232 RS232 Data Comments Commands Incr Decr Color Controls Display Color Balance Menu Red Color Balance Adjust (white) $ and # = 0–31 Green Color Balance Adjust $ and # = 0–31 (white) Blue Color Balance Adjust (white) $ and # = 0–31 Red Color Balance Adjust (gray) $ and # = 0–7 Green Color Balance Adjust (gray)

  • Page 80: Menus

    7.2 Menus The following table show the structure of the menus (but not what they look like on the screen) and give a brief description of the meaning of each menu item. Notes for menu descriptions This command is also available from a special button on the remote control. †...
  • Page 81 Source Select * ← → ← → ← → ← → [Source] [Source] is one of the following: C-Video S-Video ← → ← → [Mode] ← → ← → When PC1 or PC2 is the selected source, [Mode] is one of the following: 640x480 800x600 832x624...
  • Page 82 Auto Detect (Open Source Select, then press Source button again.) When checked (x), causes Mode Detect process to test the incoming signal [ ] Auto Enable every second. When checked (x), causes Mode Detect to display a message telling which [ ] Message Enable type of sync is currently being tested for.
  • Page 83 Position ↑ Arrow buttons move image left / right / up / down. Dot shows whether the Image or the Viewport will move. Toggle between Image and Viewport with ENTER button. ← → ↓ Image Viewport † * Color Balance Wht (white) values 000–031;...
  • Page 84 ‡ Monitor Select Prevents stray infra-red (IR) radiation from disturbing electronics module. Also used [ ] IR Disabled to turn off IR reception in some units so remote control does not change them. When x is present, only ID button on remote control will affect the unit. Use ENTER to toggle the x.
  • Page 85 Opens Temperature display menu. [ ] Temperature Opens Baud Rate selection menu. [ ] Baud Rate Opens Auto Detect control menu. [ ] Auto Controls Test Patterns Turns off the test patterns and displays selected input. [ ] Off Blocks selected input and displays internally generated white field. [ ] White Blocks selected input and displays internally generated black field.
  • Page 86 Causes electronics to calculate the zoom factor and position for this display unit, [ ] Calc wall pos based on Horizontal count, Vertical count and Current Unit ID, and puts system in Wall Mode. Toggles Wall Mode on and off. Wall Mode (x) on means display shows only part of [ ] Wall mode the image;...

  • Page 87: Connector Pinouts

    7.3 Connector Pinouts This is a complete set of connector diagrams with pin designations. 1. No Connection 9. Green Video 2. Ground (earth) 10. Blue Video 3. No Connection 11. No Connection 4. No Connection 12. No Connection 5. Horizontal Sync 13.

  • Page 88: Leds

    7.4 LEDs There are only two LEDs on the front of the display panel, but they are worth watching, if you experience trouble. LEDs on Front of Display Panel Meaning Standby Flashes during a “lock-out” period as the electronics goes through its initialization procedures.

  • Page 89: Regulatory Information

    7.5 Regulatory Information Declaration of Conformity Manufacturer's Name: Clarity Visual Systems Manufacturer's Address: 9025 SW Hillman Court, Suite 3122 Wilsonville, Oregon 97070 declares that the product Model Number: SN-4215-P Product Options: conforms to the following Product Specifications: Safety: EN 60950 - Safety of IT Equipment...
  • Page 90 7 - 14...

  • Page 91: Specifications

    7.6 Specifications Mechanical Specification Maximu Minimum Typic Notes Outside dimensions, display Width 39.1" Height 23.4" Depth 3.0" Outside dimensions, power supply Width 16" Height 10.6" Depth 4.5" Including rubber feet Width Display 65 lbs. Power Supply 15 lbs. Chassis color Charcoa l grey Viewable Screen size...
  • Page 92 Vertical frequency 85 Hz 50 Hz 60 Hz 75 Hz max in 800x600 Will not lose sync lock with signal inputs within stated frequency range. Maximum input DC offset ±2 V Total pixels per line 640 displayed Total pixels per line 1120 852 displayed Low-pass bandwidth filter...
  • Page 93 Specification Maximum Minimum Typica Notes Temperature Operating 45 C 0°C All performance specifications are maintained Non operating 60°C –5°C within this temperature range. Shock 8" Drop onto hard floor, bottom surface, packaged product Altitude 10,000 feet Operating and non operating Operating and non operating at ≤40°C, non- Humidity 80% R.H.
  • Page 94 7 - 18...

  • Page 95: Making Test Patterns With "Paint

    7.7 Making Test Patterns With “Paint” To adjust the display to the computer you need three signals: Black, White, and a special 50% gray pattern. You can make these with the Windows Paint program. When you connect a Clarity display to a middle of the screen.
  • Page 96 Attributes dialog box; choose “Black and white” button Paint program, Image menu; click Attributes Warning box; click Yes Pai nt can but t on 9t h square i n bot t om " C ol or" sel ect i on Paint program;...

  • Page 97: Technical Support Forms

    7.8 Technical Support Forms You may photocopy the forms on the these pages. Use them to fax information to Clarity Visual Systems for technical support. Company: Date: Reseller/Installer: Unit Serial Number: Contact Name: Phone or E-mail: Description of the Failure: Did the failure occur during start-up or was the display in operation when the failure occurred? Panel Hours of the...
  • Page 98 Service Repair Record RMA Number: Warranty Non-warranty SERVICE PROVIDER Company’s Name: Service Engineer or Technician’s Name: CUSTOMER Company’s Name: Customer’s Name: Phone Number: Street Address: City: State/Province: Country: Zip Code: PRODUCT Model or Model Number: Serial Number: DATE Date Service Was Requested: Date Service Was Performed: PARTS Clarity Part...
  • Page 99 7 - 23...
  • Page 100 7 - 24...

  • Page 101: Index

    Index 1.33:1 ........3-16 current .
  • Page 102 Monitor Select menu ......7-7 SN-4215-P ........1-2 mounting .
  • Page 103 Feedback About Manuals Clarity Visual Systems, Inc., is constantly striving to provide the best product available at a reasonable cost. Part of this Clarity product is the manual. If you have found an error in this manual, or if you would like to comment about it, please respond using this form. Copy the part number of this manual from the title page here : 070- __ __ __ __ - __ __ You may fax this form to Clarity Visual Systems at +1 503 682 9441.

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