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The audio cables are not securely
plugged into the Artis, audio system,
or mixer.
The Destination parameter stops
MIDI Data
The audio cable is of an incorrect
type.
If you can hear sound but it is low or distorted, check if one of the following might be the
issue:
The audio cables are not securely
plugged into the Artis, audio system,
or mixer.
A received MIDI volume message
has specified a low volume.
The current Multi has another
controller assigned to volume, and it
is turned down.
The input to the audio system is set
for low impedance instead of high
impedance.
The input trim to the audio system or
mixer is set too low.
Set the volume of the audio or mixer to the
lowest level, securely plug in the audio cables
on both ends, and then slowly turn up the
volume.
Change the Global Destination parameter to
Local + MIDI (see page 9-8)
Obtain and securely connect an audio cable
of the correct type. The Artis accepts both
balanced (TRS) and unbalanced (TS) 1/4-inch
audio cables.
Set the volume of the audio system or mixer
to the lowest level, securely plug in the audio
cables on both ends, and then slowly turn up
the volume.
Set the volume of the audio system or
mixer to the lowest level. Disconnect all
MIDI cables, set the Destination parameter
in Global Mode to Local or MIDI+Local,
and reset the volume level on the Artis, by
pressing Panic (see page 3-17). Finally, slowly
turn up the volume level of the audio system
or mixer.
Select a different Multi. Or change the
problematic controller setting by editing the
Multi in Multi Edit Mode.
Set the volume of the audio or mixer to the
lowest level, change the impedance setting,
and then slowly turn up the volume of the
audio system or mixer.
Slowly turn up the trim.
Troubleshooting
Common Problems
11-3
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