Disk storage with data processing systems (25 pages)
Summary of Contents for IBM 200 GB LTO-2
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Please carefully review the maintenance procedures in Chapter 4, “Operating the tape drive”, on page 31 as periodic maintenance (cleaning, firmware upgrades, etc.) are not covered by the IBM Warranty. Repairs or exchanges resulting from improper maintenance will result in billable service charges.
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IBM 200/400GB LTO-2 Tape Drive User’s Guide...
Descriptions and corrective actions for errors and Installation requirements . messages . . 49 Installing the drive in IBM servers . Resolving problems reported by the server . . 53 Rear view of the SCSI drive . Fixing SCSI bus errors .
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IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
Related publications Refer to the following publication for additional information: v IBM Total Storage LTO Ultrium Tape Drive SCSI Reference, GA32-0450, provides the supported SCSI commands and protocol that govern the behavior of the SCSI interface for all models of the IBM Ultrium Tape Drive.
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IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
Chapter 1. Introduction The IBM 200/400 GB LTO-2 Internal Tape Drive is a fast/wide SCSI-3 tape drive for backing up and archiving files. These files can include multimedia, imaging, transaction processing, large databases, and other storage-intensive applications. The IBM LTO- 2 Tape Drive is a high-performance, high-capacity data-storage device that is designed to backup and restore Open Systems applications.
Ultrium 2 drives. In addition to using the IBM LTO-2 Ultrium Data Cartridge with up to 200 GB capacity, the LTO-2 also offers read/write capability for certified LTO Ultrium tape cartridges.
You can use the trial period to determine the best application for your specific computer configuration. For information on purchasing a permanent installation copy of the desired tape drive backup application, go to the IBM Web site at www.pc.ibm.com/ww/eserver/xseries/tape.html or follow the instructions on the The CD also contains backup applications that are used with other products but are not applicable to the 200/400 GB LTO-2 Internal Tape Drive.
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IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
Chapter 2. Installing the tape drive This section contains information on installing the tape drive in IBM servers and other computers. Package contents In addition to this book, this package contains: v IBM 200/400 GB LTO-2 Internal Tape Drive v Mounting screws...
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Attention: To avoid static electricity damage when you handle the IBM 200/400GB LTO-2 Tape Drive, use the following precautions: v Limit your movement. Movement can cause static electricity to build around you. v Always handle the LTO-2 carefully. Never touch exposed circuitry.
Power connector Library/Drive Interface (LDI or RS-422 interface) connector Figure 1. Rear view of the IBM 200/400GB LTO-2 Tape Drive Step 1. Remove power from the host __ 1. Power-off the server (or the unit that provides power to the drive) __ 2.
The SCSI ID switch must be compatible with the drive’s SCSI ID connector and must make an electrical connection between the same pins as the jumpers to achieve the same corresponding SCSI ID. IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
Supplying TERMPOWER To supply TERMPOWER to the bus, locate one of the five jumpers shipped with the LTO-2 and place it on the SCSI ID connector as shown in the following figure. Place the jumper on the pins that are shaded. Chapter 2.
3.5 mm (0.14 in.) inside the chassis. If the length exceeds this measurement, the tape drive may become damaged. Figure 3. Mounting holes on Ultrium 2 Tape Drive. The holes are located on both sides of the drive. IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
Step 4. Connect and test power to the tape drive The LTO-2 does not contain its own power source; it must be powered externally. To connect and test power to the LTO-2: __ 1. Ensure that the server (or unit that supplies power to the drive) is powered off.
If you are using the trial software that came with this package, insert a trial CD into the CD-ROM drive and follow the on-screen installation and operating instructions. IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
Does not write Generation 2 cartridges to Generation 1 format v Does not write Generation 1 cartridges to Generation 2 format Figure 4 shows the IBM LTO-2 Ultrium 200 GB Data Cartridge and its components. Figure 4. The IBM LTO-2 Ultrium 200 GB Data Cartridge...
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The insertion guide 6 is a large, notched area that prevents you from inserting the cartridge incorrectly. The IBM LTO-2 Ultrium 200 GB Data Cartridge has a nominal cartridge life of 5000 load and unload cycles. The Generation 2 cartridge is purple; the Generation 1 cartridge is black.
(see Figure 17 on page 34). The tape drive performs the cleaning automatically. When the cleaning is finished, the drive ejects the cartridge. To remove a cleaning cartridge, see “Unload button” on page 33. The IBM Cleaning Cartridge (Ultrium LTO 2) and the IBM LTO Ultrium Cleaning Cartridge are valid for 50 uses (the cartridge’s LTO-CM chip tracks the number of times that the...
Use only a recommended shipping container that securely holds the cartridge in its jewel case during transportation. Ultrium Turtlecases (by Perm-A-Store) have been tested and found to be satisfactory (see Figure 6 on page 17). They are available at www.turtlecase.com . IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
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Figure 6. Tape cartridges in a Turtlecase v Never ship a cartridge in a commercial shipping envelope. Always place it in a box or package. v If you ship the cartridge in a cardboard box or a box of a sturdy material, ensure the following: –...
Pulling on tape that is outside the cartridge can damage the tape and the brake mechanism in the cartridge. v Do not stack more than six cartridges. v Do not degauss a cartridge that you intend to reuse. Degaussing makes the tape unusable. IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
The leader pin is misaligned. Perform the following steps: 1. Look for cartridge damage. 2. Use the IBM Leader Pin Reattachment Kit (part number 08L9129) to correctly seat the pin (see “Repositioning a leader pin” on page 20). Then, immediately use data recovery procedures to minimize chances of data loss.
If the leader pin in your cartridge becomes dislodged from its pin-retaining spring clips or detaches from the tape, you must use the IBM Leader Pin Reattachment Kit (part number 08L9129) to reposition or reattach it. (Do not reattach the pin if you must remove more than 7 meters (23 feet) of leader tape.) The sections that...
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To reposition the leader pin, perform the following steps. 1. Slide open the cartridge door ( 1 in Figure 9) and locate the leader pin 2 (you may need to shake the cartridge gently to roll the pin toward the door). 2.
Pin supplies (see 3 in Figure 11). Leader pins and C-clips. Attention: v Use only the IBM Leader Pin Reattachment Kit to reattach the leader pin to the tape. Other methods of reattaching the pin will damage the tape, the drive, or both.
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The following procedure describes how to reattach a leader pin. To reattach a leader pin by using the IBM Leader Pin Reattachment Kit: 1. Attach the leader pin attach tool ( 1 in Figure 12) to the cartridge 2 so that the tool’s hook 3 latches into the cartridge’s door 4 .
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6. Remove the C-clip from the leader pin by using your fingers to push the clip away from the pin. Set the pin aside and discard the clip. Figure 14. Removing the C-clip from the leader pin. Use your fingers to push the C-clip from the leader pin. IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
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7. Position the tape in the alignment groove of the leader pin attach tool (see 1 in Figure 15). 8. Place a new C-clip into the retention groove 2 (Figure 15) on the leader pin attachment tool and make sure that the clip’s open side faces up. 9.
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Attention: Use a repaired tape cartridge only to recover data and move it to another cartridge. Continued use of a repaired cartridge may void the warranties of the drive and the cartridge. IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
Environmental and shipping specifications for tape cartridges Before you use a tape cartridge, acclimate it to the operating environment for 24 hours or the time necessary to prevent condensation in the drive (the time will vary, depending on the environmental extremes to which the drive was exposed). The best storage container for the cartridges (until they are opened) is the original shipping container.
If you burn the cartridge and tape, ensure that the incineration complies with all applicable regulations. Ordering media supplies Table 2 lists the cartridges and media supplies that you can order for the IBM LTO-2 Ultrium 2 Tape Drive. To order media supplies, visit the web at www.ibm.com/storage/lto.
Ordering custom bar code labels If custom bar code labels are required for your data or cleaning cartridges, order them directly from the authorized label suppliers in Table 3. Table 3. Authorized suppliers of custom bar code labels In America In Europe and Asia EDP/Colorflex EDP Europe, Ltd.
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IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
For more information, see “Updating the firmware” on page 45. v If the light flashes twice per second, the tape drive detected an error and is performing a firmware recovery. It resets automatically. IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
Unload button The unload button ( 2 in Figure 16 on page 31) enables you to perform the following functions: v Rewind the tape into the cartridge and eject the cartridge from the tape drive. For more information, see “Removing a tape cartridge” on page 35. v Enter or exit maintenance mode, or perform diagnostic or maintenance functions.
If the cartridge is already loaded and you cycle the power (turn it off, then on), the tape will reload. Figure 17. Inserting a cartridge into the LTO-2 IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
58. Whenever you unload a tape cartridge, the tape drive writes any pertinent information to the cartridge memory. Cleaning the drive head Attention: To clean the drive head, use the IBM 35L2086 LTO Ultrium Cleaning Cartridge. Note: You must use only IBM supported cleaning cartridges. Use of unsupported cleaning cartridges may void your warranty or result in billable service charges.
While in maintenance mode, the tape drive does not accept SCSI commands from the server. Note: For best results, Function Codes 2-7 should be performed by IBM qualified service persons. Otherwise, perform these codes only when instructed to do so by IBM service or support.
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Table 5. Diagnostic and maintenance functions (continued) Function Code 2 - Update Tape Drive Firmware from FMR Tapes Causes the tape drive to load updated firmware from a field microcode replacement (FMR) tape. Attention: Do not power-off the tape drive while loading code. 1.
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Causes the tape drive to perform a collection (or dump) of data. (A drive dump is also known as a save of the firmware trace.) The dump (firmware trace) can only be analyzed by IBM. Note: When an error code displays, a red dot also displays to remind you that a dump already exists. If you perform Function Code 4, it will overwrite the dump and cause the error information to be lost.
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Table 5. Diagnostic and maintenance functions (continued) Function Code 5 - Copy the Drive Dump to Tape (at Beginning of Tape) Causes the tape drive to copy data from a drive dump (captured with Function Code 4) to the beginning of a scratch data cartridge.
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The tape drive then displays 0 and exits maintenance mode. v If the test fails, 9 displays, the test stops, and the tape drive exits maintenance mode. To resolve the error, locate 9 in Table 8 on page 49. IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
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Table 5. Diagnostic and maintenance functions (continued) Function Code 8 - Convert FMR Tape to Scratch Tape Causes the tape drive to erase the field microcode replacement (FMR) data on a scratch data cartridge and rewrite the cartridge memory on the tape. This turns the cartridge into a valid scratch data cartridge. 1.
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The tape drive then rewinds and unloads the cartridge, displays 0, and exits maintenance mode. v If an error is detected, the tape drive displays 7, unloads the tape cartridge, and exits maintenance mode. To resolve the error, locate 7 in Table 8 on page 49. IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
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Table 5. Diagnostic and maintenance functions (continued) Function Code F - Fast Read/Write Test Causes the tape drive to perform tests to ensure that the drive can read from and write to tape. This diagnostic performs fewer tests than the Run Tape Drive Diagnostics test (Function Code 1). The tape drive takes approximately three minutes to run the test.
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Used by support personnel during error detection, this function is an alternate method of setting or preventing the post error (PER) bit in the SCSI Read-Write Error Recovery Page. For more information, refer to the MODE SENSE command in the IBM LTO-2 Ultrium Tape Drive SCSI Reference. 1. Make sure that no cartridge is in the drive.
Periodically check for updated levels of drive firmware by visiting the web at www.pc.ibm.com/support and search for 59P6744. You can update your drive’s firmware by: v Obtaining the new firmware image and downloading it to the drive through the SCSI interface v Downloading the Firmware Update CD from IBM at www.pc.ibm.com/support.
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IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
The color and condition of the status light may also indicate a problem. For more information, see “Status light” on page 32. Table 6. Troubleshooting tips for the IBM 200/400GB LTO-2 Tape Drive If the problem is this..Do this..
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Table 8 on page 49. Codes that occur while in maintenance mode are defined in Table 5 on page 36. Table 7. Methods of receiving errors and messages for the IBM TotalStorage LTO Ultrium 2 Tape Drive If the error or message was Do this..
Table 8. Codes for error conditions and informational messages for the IBM 200/400GB LTO-2 Tape Drive. The single-character display clears if you power-off the drive.
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Table 8. Codes for error conditions and informational messages for the IBM 200/400GB LTO-2 Tape Drive (continued). The single-character display clears if you power-off the drive. Code Cause and Action Tape drive hardware problem. The drive determined that a tape path or read/write error occurred.
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Table 8. Codes for error conditions and informational messages for the IBM 200/400GB LTO-2 Tape Drive (continued). The single-character display clears if you power-off the drive. Code Cause and Action Tape drive or media error. The drive determined that an error occurred, but it cannot isolate the error to faulty hardware or to the tape cartridge.
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Table 8. Codes for error conditions and informational messages for the IBM 200/400GB LTO-2 Tape Drive (continued). The single-character display clears if you power-off the drive. Code Cause and Action A high probability of media error. The tape drive determined that an error occurred because of a faulty tape cartridge.
2. Disconnect all but the first tape drive on the SCSI bus. Move the terminator to the first SCSI device. 3. Run a device driver utility (such as IBM’s ntutil or tapeutil) to determine whether the error will occur. v If the error occurs, run the SCSI wrap test on the first tape drive (see Function Code 6 in Table 5 on page 36).
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– Isolate which cable is causing the problem by replacing one cable at a time and run the operation that caused the error after each replacement. IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
TapeAlert flags on the server (see Appendix B, “TapeAlert flags”, on page 71). Attention: If you insert the IBM LTO Ultrium Data Cartridge into another manufacturer’s tape drive, the SARS data in the cartridge memory may become lost or invalid.
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IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
Chapter 6. Servicing the tape drive Removing a SCSI tape drive from an enclosure To remove an IBM 200/400GB LTO-2 Tape Drive from an enclosure, perform the following steps: 1. Ensure that the tape drive does not contain a tape cartridge.
Do not use a power screwdriver to perform this procedure because it can destroy the tape. v Never touch the head or electronic components within the drive. Touching may cause contamination or damage by electrostatic discharge. IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
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To manually remove a tape cartridge, perform the following steps: 1. Place the drive so that the front faces you, then tilt it on its left side (see Figure 19). 2. Locate the access hole at the bottom of the unit (see 1 in Figure 19). 3.
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Then, if appropriate, return the stuck tape cartridge in its original packaging or in the packaging from its replacement to your reseller. If the leader pin detached from the tape in the cartridge, go to “Repositioning or reattaching a leader pin” on page 20. IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
Fixing an internal jam Attention: This procedure must be performed only by trained service personnel. If problem-determination procedures identify the LTO-2 Tape Drive as the source of a problem, replace the entire unit. If you are not a trained service person, do not attempt to open the drive for repairs.
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If the leader block pulled the tape (but not the pin) from the spool so that it looks like the pin was dropped, go to step 5 on page 63 and continue this procedure. IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
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5. Place the tape drive so that the front faces you, then tilt it on its left side (see Figure 21). 6. At the bottom of the drive, locate the access hole ( 1 in Figure 21). Attention: In the following steps, do not allow drive components to touch the head 2 .
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11. While manually rotating the loader motor gear in the unload direction, guide the end of the leader block 2 into the white guide block 4 . Figure 22. Guiding the leader block into the home position IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
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12. Rotate the loader motor gear in the unload direction until the leader block is fully inside the drive. Chapter 6. Servicing the tape drive...
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Figure 23. Rotating the loader motor gear so that the leader block retracts. The drive is shown on its side. The head is on the right and the arm of the head brush at the bottom of the figure. IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
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14. Rotate the loader motor gear counterclockwise until you feel resistance and the cartridge rises and ejects (see Figure 24). Figure 24. Rotating the loader motor gear until the cartridge ejects 15. Remove the tape cartridge. If the leader pin is not seated correctly in the cartridge, see “Repositioning or reattaching a leader pin”...
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IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
Appendix A. Tools and supplies Table 9 lists the tools and supplies that you can use with the IBM TotalStorage LTO Ultrium 2 Tape Drive. To order tools and supplies, visit the web at www.ibm.com/storage/lto. Table 9. Tools and supplies for the IBM 200/400GB LTO-2 Tape Drive...
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IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
SCSI or Library/Drive Interface (LDI or RS-422 interface). The server reads the flags from Log Sense Page 0x2E. This appendix lists the TapeAlert flags that are supported by the IBM 200/400GB LTO-2 Tape Drive. TapeAlert Flags supported by the drive...
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TapeAlert Flags Supported by the IBM 200/400GB LTO-2 Tape Drive Flag Flag Parameter Flag Description Action Required Number (in hex) Cleaning media Set when you load a cleaning No action required. cartridge into the drive. Unsupported format Set when you load an Use a supported tape cartridge.
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TapeAlert Flags Supported by the IBM 200/400GB LTO-2 Tape Drive Flag Flag Parameter Flag Description Action Required Number (in hex) Download fail Set when an FMR image is Ensure that it is the correct unsuccessfully downloaded to image. Download the FMR the tape drive via the SCSI image again.
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IBM 200/400GB LTO-2 Tape Drive: User’s Guide...
Appendix C. Specifications Table 10 gives the physical, power, and environmental specifications for the IBM 200/400GB LTO-2 Tape Drive. Specifications for tape cartridges are given in “Environmental and shipping specifications for tape cartridges” on page 27. Table 10. Specifications for the IBM 200/400GB LTO-2 Tape Drive...
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Table 10. Specifications for the IBM 200/400GB LTO-2 Tape Drive (continued) Maximum altitude 3048 m (10,000 ft) for operating and storage 12192 m (40,000 ft) for shipping Extraction force 250 to 750 gms-force Environmental Specifications (for both interface types) Environmental Factor...
Prior to on-site warranty service, you are required to go through problem determination with an IBM service specialist call center technician. A warranty period of 3 years on parts and 0 years on labor means that IBM will provide warranty service without charge for: v parts only;...
IBM hardware repair - If the problem is determined to be cause by IBM hardware under warranty, trained service personnel are available to provide the applicable level of service, either on-site or at an IBM service center as determined by IBM.
Purchasing additional services During and after the warranty period, you can purchase additional services, such as support for IBM and non-IBM hardware, operating systems, and application programs; network setup and configuration; upgraded or extended hardware repair services; and custom installations. Service availability and service name might vary by country or region.
Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
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1) either repair or exchange the failing Machine and 2) provide the service either at your location or a service center. IBM or your reseller will also manage and install selected engineering changes that apply to the Machine.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges. Neither IBM nor your reseller is responsible for any of your confidential, proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason.
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Trade Practices Act 1974 or other similar legislation and are only limited to the extent permitted by the applicable legislation. Limitation of Liability: The following is added to this Section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, IBM’s liability is limited to the repair or replacement of the goods or...
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Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.
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Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM. If you purchase an IBM Personal Computer Machine in Albania, Armenia, Belarus,...
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IBM with fraud or gross negligence and for express warranty. The following sentence is added to the end of item 2: IBM’s liability under this item is limited to the violation of essential contractual terms in cases of ordinary negligence.
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Applicability of suppliers and resellers (unchanged). The following paragraph is added at the end of this Section: IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of any default shall be limited to damages.
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Services Act 1982. Applicability of suppliers and resellers (unchanged). The following is added to the end of this Section: IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of any default shall be limited to damages.
Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead.
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. Any performance data contained herein was determined in a controlled environment.
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Conseil de l’UE sur le rapprochement des lois des États membres en matière de compatibilité électromagnétique. IBM ne peut accepter aucune responsabilité pour le manquement aux exigences de protection résultant d’une modification non recommandée du produit, y compris l’installation de cartes autres que les cartes IBM.
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Union Europea - Normativa EMC IBM non accetta responsabilità alcuna per la mancata conformità alle normative di protezione dovuta a modifiche non consigliate al prodotto, compresa l’installazione di schede e componenti di marca diversa da IBM.
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Part Number: 71P9205 Printed in U.S.A. (1P) P/N: 71P9205...