Monitoring A Conversation Between Mo Telephones - Comdial 7OlOS System User's Manual

Using The Other Telephone Features
Monitoring A Conversation Between
Two Telephones (Service Observing)
If your telephone provides the installer-programmed service ob-
serving feature, you can use it to monitor an on-going conversa-
tion at another telephone in an undetected manner. You can use
this feature on-hook or off-hook.
You may also make a SOHVA call to a station you are actively
monitoring, enabling you to assist the station user while listening
to the distant party. For this feature, the called station must be
programmed to be "observable," and your telephone must have a
pm-programmed SOHVA button.
To monitor an in-progress call,
. press ITCM,
l
dial#O3,
l
dial extension number of telephone to be monitored,
l
press SPKR to end monitoring.
To initiate a SOHVA while monitoring a call at another station,
l
press pre-programmed SOHVA button,
l
make announcement (distant party will not hear the an-
nouncement; party receiving SOHVA can press MUTE
button to respond to your call).
NOTE: The station you are observing may
not
allow a SOHKA call ifit
is in speakerphone
mode. However, the voice announce block
feature,
if enabled at the monitored station, will not block a
SOHKA from a monitoring station.
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