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Troubleshooting Your Telephone
Should your Americom telephone fail to operate properly, or if
you do not understand why it is operating in a certain manner,
review the following list of symptoms and causes for help.
SYMPTOM
POSSIBLE CAUSE
ITCM light flashing
HOLD light flashing
MUTE light on
SPKR light
on steady,
Your messaging is set. Dial ITCM,
then#O2andhangup.
Another telephone has activated your
message waiting light.
Press ITCM, and then press HOLD
to retrieve message. This action will
call party who activated light. Once
you have received message, party
who activated light (while still talking
to you) must press ITCM to turn off
the light.
MUTE is activated.
To cancel, press MUTE.
Background music feature activated
even though you may not have back-
ground music provided.
Dial ITCM, then ## 1 and hang up to
cancel.
Error Tone
(three steady tones)
If you cannot receive
a voice announce call.
May occur when incorrect buttons are
pressed during autodial or speed dial
programming. For example, if a but-
ton has a line assigned to it, it is not
available as a programmable button
and an error tone sounds if it is
pressed during programming.
Voice announce block has been
activated.
To cancel (if desired), dial ITCM,
then # 2.
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