Oven Does Not Operate; Displays Are Not Illuminated; Illumination Is Not Working; Oven Pans Are Difficult To Remove From Oven; Troubleshooting Guide - Wolf Convection Steam Oven Use & Care Manual

Troubleshooting Guide

Troubleshooting
If your Wolf convection steam oven is not operating
properly, use the following troubleshooting guide before
calling Wolf factory certified service. This guide will save
you time and trouble and may help you avoid the expense
of a service call.

Oven does not operate; displays are not illuminated.

• Check the household fuse or circuit breaker to see if it
has been blown or tripped. A power outage may also
have caused a disruption in service.
• No electricity is being supplied to the oven. Have an
electrician verify that the oven is connected to a proper
electrical circuit.

Illumination is not working.

• The light bulb is defective, call Wolf factory certified
service.
Oven starts making noise during operation.
• The oven may emit switching and pumping sounds
during operation. Such sounds are normal.

Oven pans are difficult to remove from oven.

• Some combinations of heat, moisture and food place-
ment may cause the convection steam oven pans to
warp, but will return to their original shape when cool.
This is normal and will not permanently damage the
pans, but may make them difficult to remove from the
oven. To help prevent warping pans, place food as
evenly as possible in the pans and remove pans from
the oven as soon as the cooking process is complete.
In situations where even food placement is not
possible, place food in an oven safe vessel and place it
directly on an oven rack.
'Fill water tank' appears in the text display.
• Fill the water tank and return it to the water tank
compartment.
'Do not remove water tank' appears in the text display.
• For safety reasons, the water in the boiler is not
pumped off until the temperature of the water drops
below 175°F. If there is enough cold water in the water
tank, the boiler will be automatically filled. This will cool
down the water in the boiler. If there is not enough cold
water in the water tank, it will take longer to cool down
(this can take up to 30 minutes).
'Boiler scaled up, please descale!' appears in the text
display.
• The boiler in the oven has mineral buildup: Run the
Descale program.
'Appliance blocked, descaling necessary' appears in the
text display.
• If the message does not disappear after repeating the
descaling process several times, note down the error
message in full and call Wolf factory certified service.
Resetting error message.
Various situations including an interruption in the power
supply can lead to an error message.
1) Cancel the error message by pressing the OFF button.
2) Disconnect the power supply for about 1 minute.
3) Reconnect the power supply.
4) If the error message still appears contact Wolf factory
certified service.
Setting the time after a power failure.
12:00 flashes in the right digital display and the time
symbol flashes. 'Power failure—Set time' appears in the
text display.
1) Turn the control knob to set the hour and press to
select.
2) Repeat for minutes.
40