Call-Out policy can be set to First or All. If call-out policy is set to First, the service
processor stops at the first successful call out to one of the following numbers in the
order listed:
1. Service Center
2. Customer Administration Center
3. Pager
If call-out policy is set to All, the service processor attempts a call out to the following
numbers in the order listed:
1. Service Center
2. Customer Administration Center
3. Pager
v Remote timeout and Remote latency are functions of your service provider's
catcher computer. Either use the defaults or contact your service provider for
recommended settings.
v Number of retries is the number of times you want the server to retry calls that
resulted in busy signals or in other error messages.
Customer Account Setup Menu
This menu allows users to enter information that is specific to their account.
1. Customer account number:
2. Customer RETAIN login userid:
3. Customer RETAIN login password:
98. Return to Previous Menu
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v Customer account number is assigned by your service provider for record-keeping
and billing. If you have an account number, enter it. Otherwise, leave this field blank.
v Customer RETAIN login userid and Customer RETAIN login password apply to a
service function to which your service provider may or may not have access. Leave
these fields blank if your service provider does not use RETAIN.
Reboot/Restart Policy Setup Menu
Reboot describes bringing the system hardware back up from scratch, for example,
from a system reset or power-on. The boot process ends when control passes to the
operating system process.
Restart describes activating the operating system after the system hardware
reinitialized. Restart must follow a successful reboot.
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User's Guide
Customer Account Setup Menu
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