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Problem
A burner does not light.
My burner flames are yellow or
hard to start.
One of my burners has an uneven
flame.
The flame goes out at low
settings.
My burners do not turn down
much (when running on bottled
gas or LPG).
The flame tips are very yellow.
There are objectionable odours.
The flame appears to lift off the
burner.
There is an electricity failure.
Cooktop troubleshooting
Possible solutions
Check that the power to the cooker is switched on at
the wall.
Check the gas supply valve is turned on and the
supply to the house is working. You should hear the
gas when you turn a burner on.
Check the gas bottle is not empty.
The ignitors may be dirty. Clean them with a
toothbrush and methylated spirits.
The burner parts may not be located properly. Check
the assembly and make sure the burner cap is sitting
flat.
The burner parts may not be located properly. Check
the assembly and make sure the burner cap is sitting
flat.
If you use bottled gas, this may indicate you are
getting near the end of the bottle.
Check the burner parts are clean and dry.
The gas pressure may not be at the correct level.
Check with your service person or installer.
Your cooker may not be set up for the gas you are
using. Check this with your service person or installer.
Check the burner parts are clean and dry. Check the
assembly and make sure the burner cap is sitting flat.
The gas supply pressure may be low. Check this with
your service person or installer.
The low setting may have been adjusted incorrectly.
Check this with your service person or installer.
If you use bottled gas, this may indicate you are
getting near the end of the bottle.
Your cooktop may not have been adjusted correctly.
Check this with your service person or installer.
Call your service person to service the cooker.
Call your service person to service the cooker.
Call your service person to service the cooker.
If there is an electricity failure, you can still use your
cooktop. Light the burners by holding a match close
to the side of the burner and turning the control
knob to the
(High) position. Wait until the flame
is burning evenly before adjusting.
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