Transfer - Avaya 4610SW User Manual

Using Your 4610SW SIP IP Telephone

Transfer

Use the Transfer feature to transfer a call from your telephone to another extension or outside
number. Based on the Transfer Type option setting, SIP IP telephones perform one of two types
of transfers:
Attended Transfer - You control the transfer. Press Transfer to put the caller on hold and
●
dial the party to which you want to transfer the call. Either announce the transfer or hang
up after pressing the Transfer button again.
Unattended Transfer - The SIP telephone controls the transfer after you dial the number
●
to which you want to transfer the call. Press Transfer, dial the party to which you want to
transfer the call and hang up or go on-hook. The transfer automatically occurs without
speaking to the receiving party or pressing the Transfer button a second time.
The following procedures describe each transfer type in detail. To verify or change your Transfer
Type option setting, see
Sending a call to another telephone (Attended Transfer)
To perform attended transfers, the Transfer Type option setting must be "Attended" as
described in Chapter 6: 4610SW SIP IP Telephone
1. With the call you want to transfer active and one other line available, press the Transfer
( ) button.
The call is placed on hold. That session appearance line displays the Hold (
you hear a dial tone while the next available line activates. The top line displays "Attended
Transfer: Enter Number" or "Attended Transfer: Enter URI" as applicable.
2. Dial the number to which you want to transfer the call. You might have to press the Send
softkey before transferring the call.
The top line display prompts "Press transfer to complete.".
3. If you do not want to announce the call, press the Transfer (
proceed to Step 6. If you want to wait for an answer and announce the call, see Step 4.
The call is sent to the extension or number you dialed. A two-second display message
indicates the transfer is complete.
4. Remain on the line and announce the call.
5. Press the Transfer (
The call is sent to the extension or number you dialed. A two-second display message
indicates the transfer is complete.
6. Hang up your handset.
32 4610SW SIP IP Telephone Release 2.2 User Guide
Chapter 6: 4610SW SIP IP Telephone
) button again.
Options.
Options.
) button again and
) icon and