•
display is blank
•
•
The Caller ID does
not show the
caller's name
and/or phone
number
•
•
•
•
Random characters
and/or "NO DATA"
appear on the LCD
display
•
Cannot get Call
Waiting
identification on the
LCD panel
061210B-1
Check the telephone line cord connections.
Check the batteries for proper installation.
The Caller ID unit will not function until you
have Caller ID service provided by your local
phone company. Call your local phone
company to have Caller ID activated onto your
telephone line
If you pick up the phone before the second
ring, the caller information will not be
correctly received. If you have a telephone
answering device (TAD) connected to the unit,
set the TAD to answer after two rings or more.
If it is a blocked call or an out-of-area call, the
caller's name and/or phone number will not
appear on the display.
If only the caller's phone number appears on
the display, it may be a Single Data Message
Format (SDMF) call, as opposed to a Multiple
Data Message Format (MDMF) call. Please
call your local phone company to see which
service you have.
On rare occasions, the Caller ID information
sent by the telephone company may have an
error in the transmission. This is not the fault
of your Caller ID unit. It can only capture and
store the data that was received.
Subscription to Caller ID Call Waiting
(CIDCW) service is required from your local
phone company for the CIDCW function to
operate properly. Call you local phone
company for details.
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