Troubleshooting - Schwinn a10 Owner's Manual

TROUBLESHOOTINg

Condition/Problem
No display/partial display/
unit will not turn on
Unit operates but Contact
HR not displayed
Console displays "E2" error
code
No speed/RPM reading,
Console displays "E3" error
code
24
Things to Check
If bike has AC adapter, check
electrical (wall) outlet
If bike has AC adapter, check
connection at unit
If bike has batteries, check
Battery Indicator on console
or check batteries.
Check data cable integrity
Check data cable
connections/orientation
Check console display for
damage
Console Display
HR cable connection at
Console
Sensor grip
Dry or calloused hands
Handlebars
Check data cable integrity
Check data cable
connections/orientation
Console electronics
Check data cable integrity
Check data cable
connections/orientation
Check magnet position
(requires shroud removal)
Check RPM Sensor (requires
shroud removal)
Solution
Make sure unit is plugged into a functioning wall outlet.
Connection should be secure and undamaged. Replace
adapter or connection at unit if either are damaged.
Replace the batteries. It may be necessary to replace the
batteries although the Battery Indicator is not on.
All wires in cable should be intact. If any are visibly crimped
or cut, replace cable.
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into
place.
Check for visual sign that console display is cracked or
otherwise damaged. Replace Console if damaged.
If Console only has partial display and all connections are
fine, replace the Console.
If the above steps do not resolve the problem, contact
Customer Care for further assistance.
Be sure cable is connected securely to Console.
Be sure hands are centered on HR sensors. Hands must
be kept still with relatively equal pressure applied to each
side.
Sensors may have difficulty with dried out or calloused
hands. A conductive electrode cream (heart rate cream)
can help make better conduct. This is available on the web
or at medical or some larger fitness stores.
If tests reveal no other issues, Handlebars should be
replaced.
All wires in cable should be intact. If any are cut or
crimped, replace cable.
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into
place.
If tests reveal no other issues, Console should be replaced.
All wires in cable should be intact. If any are cut or
crimped, replace cable.
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into
place.
Magnet should be in place on pulley.
RPM sensor should be aligned with magnet and
connected to data cable. Realign sensor if necessary.
Replace if there is any damage to the sensor or the
connecting wire.