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Condition/Problem
No display/partial display/
unit will not turn on
Unit operates but Contact
HR not displayed
Unit operates but
Telemetric HR not
displayed
Unit operates but
Telemetric HR displayed
incorrectly
Console displays "E2"
error code
Things to Check
outlet
Check connection on
console
Check data cable integrity
Check data cable
connections/orientation
Check console display for
damage
HR cable connection at
Console
Sensor grip
Handlebar
Chest Strap Batteries
Interference
Replace Chest Strap
Replace Console
Interference
Check data cable integrity
Check data cable
connections/orientation
Console Electronics
TROUBLESHOOTING
Make sure unit is plugged into a functioning wall outlet.
Connection should be secure and undamaged. Replace
adapter or connection at unit if either are damaged.
All wires in cable should be intact. If any are visibly crimped or
cut, replace cable.
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Check for visual sign that console display is cracked or other
wise damaged. Replace Console if damaged.
replace the Console.
If the above steps do not resolve the problem, contact Cus
Be sure cable is connected securely to Console.
Be sure hands are centered on HR sensors. Hands must be
make better conduct. These are available on the web or at
If tests reveal no other issues, Handlebars should be replaced.
Strap should be "POLAR®" compatible and uncoded. Make
sure strap is directly against skin and contact area is wet.
If strap has replaceable batteries, install new batteries.
the WIRELESS HR setting and make sure that the current
value is set to ON.
If interference is eliminated and HR does not function, replace
strap.
If HR still does not function, replace Console.
Make sure that the HR receiver is not blocked by a personal
electronic device in the left side of the media tray.
All wires in cable should be intact. If any are cut or crimped,
replace cable.
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
If tests reveal no other issues, contact your local distributor for
further assistance.
Solution
33
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