Troubleshooting - Clarity Fortissimo User Manual

Note: If you still have difficulties after following the instructions in this section, disconnect
the AC adapter from the Fortissimo speakerphone, then reconnect. If you are using an
(optional) handset/s, remove and reinsert the batteries in the handset.
I cannot hear a dial tone.
• Make sure the AC adapter is connected properly.
• Confirm that the tlephone line cord is connected properly.
• Disconnect the speakerphone base unit from the telephone line cord and connect
the line to a known working telephone. If the working telephone operates properly,
contact our service personnel to have the unit repaired. If the working telephone does
not operate properly, contact your telephone service provider.
The display is in a language I cannot read.
• Change the display language.
• Press the "Menu" button on the LCD screen. Press the "Down" arrow button to
scroll to "System Setup". Then select "Language", then "Display". Select your language
from the three (3) options available. (English, French, Spanish)
Noise is heard — sound cuts in and out.
• You are using the handset or base unit in an area with high electrical interference.
• Move closer to the base unit.
• If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between
the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
The base unit does not ring.
• Check the main LCD screen. If "Ringer Off" is displayed, then the silent/mute feature
is active. Also check the "MUTE/SILENT" button light. If it is ON "red", press the
button to turn the light OFF which activates the ringer function.
I cannot make a call using the landline.
• The dialing mode may be set incorrectly.
• Change the setting by pressing the "Menu" button on the LCD screen. Then press the
"Down" arrow button to scroll to "System Setup". Select "Tone/Pulse". Then select
either the tone or pulse option as required or supported by your phone service.

TROUBLESHOOTING

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