Clarity Fortissimo User Manual
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Clarity Fortissimo User Manual

Extra loud remote controlled speakerphone (with optional pendant)
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User Guide

Fortissimo
Extra Loud Remote Controlled
Speakerphone
(with optional pendant)
Some models available
with Answering Machine
ClarityProducts.com

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Summary of Contents for Clarity Fortissimo

  • Page 1: User Guide

    User Guide Fortissimo Extra Loud Remote Controlled Speakerphone (with optional pendant) Some models available with Answering Machine ClarityProducts.com...

  • Page 3: Table Of Contents

    Technical Specifications ........................11 Clarity Logic ............................12 About Clarity ............................13 Package Contents ..........................14 Installation ..............................15 Getting to know your Fortissimo Speakerphone .................16 Using your Speakerphone ........................21 Menu Operations ..........................25 Phone Operations ..........................40 Troubleshooting ............................ 43 FCC Requirements and Regulations ....................49...

  • Page 4: Safety Instructions

    • Unplug the product from power outlets if it emits smoke, and abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Clarity Customer Service at 800-426-3738.

  • Page 5: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS • Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects. Operating safeguards • Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners.
  • Page 6 IMPORTANT SAFETY INSTRUCTIONS WARNINGS Installation and location • Never install telephone wiring during an electrical storm. • Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

  • Page 7: Battery Instructions

    IMPORTANT BATTERY SAFETY INSTRUCTIONS • Do not mix old and new batteries. • Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes and skin. The electrolyte is toxic and may be harmful if swallowed.
  • Page 8 IMPORTANT BATTERY SAFETY INSTRUCTIONS WARNING: Dispose of used batteries according to the instructions. • Do not dispose of the battery in a fire as it may explode. Check with local codes for possible special disposal instructions. • Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the eyes and skin.

  • Page 9: Care And Maintenance

    Base unit location/avoiding noise • The product should not be exposed to The base unit and other compatible Clarity direct sunlight. units use radio waves to communicate • Do not place heavy objects on top of with each other.
  • Page 10 CARE AND MAINTENANCE Notice for product disposal, transfer, or return • This product can store your private/ confidential information. To protect your privacy/confidentiality, we recom- mend that you erase information such as phonebook or caller list from the memory before you dispose of, transfer, or return the product.

  • Page 11: Technical Specifications

    Standby time: Approx. 24 hours. Input: 100V-240V AC, 50-60Hz Output: 12V DC, 1.5A Talk time: Fortissimo: Approx. 4 hours Use ONLY the power adapter supplied Pendant: Approx. 4 hours with your unit; using a different adapter (Optional – purchased separately) may render your unit unusable and voids Operating conditions: 32 °F –...

  • Page 12: Clarity Logic

    While talking to a Clarity representative, the telephone sends information such as its model name and settings to Clarity. The representative is immediately aware of the type and current settings of the phone. This will allow any troubleshooting call to be quick and simple, helping you find exactly what you are looking for.

  • Page 13: About Clarity

    INTRODUCTION Thank you for purchasing your new Fortissimo from Clarity – the best home- speakerphone in its class. Please read these instructions to ensure you take advantage of the complete set of rich features that this product offers. Our Company...

  • Page 14: Package Contents

    User Guide and Quick Start Guide Phone cord AC Power Adapter Recommended Accessories (Optional purchase) • XLC3.5HSB Expandable Handset (59524.000) • Voyager Pro+ Bluetooth Headset (84100.01) • AS100 Air Switch (61563.000) • Fortissimo Pendant w/built-in mic (58270.002) • PS500 Pillow Switch (61561.000)

  • Page 15: Installation

    INSTALLATION Your product comes assembled as you take it out of the box. However, you will need to connect the power and phonecord, and install six (6) AA NiMH re-chargeable batteries if you desire battery-power back-up in case of power failure. (Optional – batteries not included).

  • Page 16: Getting To Know Your Fortissimo Speakerphone

    GETTING TO KNOW YOUR SPEAKERPHONE Please take a moment to review your new product and its features. There are two versions of this product – with and without an answering machine. Please check the label on your product to find out which version you own. This user guide applies to both versions.

  • Page 17: Visual Ringer

    • Press to find the pendant (optional, purchased separately) and/or the cordless handsets. (optional, purchased separately) CLARITY LOGIC • Press to directly contact our ClarityLogic customer service represen- tatives – this allows you to get first rate assistance for your product through our custom patented remote access technology.

  • Page 18: Numeric Keypad

    GETTING TO KNOW YOUR SPEAKERPHONE NUMERIC KEYPAD SWITCHES (3.5mm) • Plug in corded remote switches (optional, purchased separately) to allow specialized functionality with specialized custom switches. NECKLOOP PORT (3.5mm) • Plug in a neckloop. (CE-30 – optional purchased separately) HEADSET PORT (2.5mm) •...
  • Page 19 • Use the on-screen Save button to save your settings; to exit without saving, use Back to discard changes, and return to previous screen. In standby mode, your Fortissimo displays the following information on its screen (See Figure 2) • Status of Answering Machine: (ON or OFF) If phone line is not plugged into the unit: (No Line) Alternating with status of answering machine.
  • Page 20 GETTING TO KNOW YOUR SPEAKERPHONE Menu navigation buttons (Press Up or Down buttons to scroll the menu listings.) Delete Down Prev Next Functional buttons Use these buttons to make selections, move backward, Back Save Select save, delete, and other functions. (Figure 1) Automatic update Mon Nov 5...

  • Page 21: Using Your Speakerphone

    Preparatory dialing Prev Delete Next Enter the phone number using the numeric keypad then press the “TALK” button. Clarity (Figure 3) Back Add/Edit Play Figure 5 Dialing from Redial List Press the “Redial” button (Figure 6) to the...

  • Page 22: Receiving Calls

    USING YOUR SPEAKERPHONE RECEIVING CALLS Prev Delete Next Answer a call 11/5 1:06pm When there is an incoming call, the Visual Clarity Ringer will blink, and the ring tone will sound. (Figure 9) 800-426-3738 Back Save Figure 7 Call timer Your speakerphone automatically times the duration of every call.

  • Page 23: During A Call

    USING YOUR SPEAKERPHONE 9/28 2:00pm WIRELESS CALLER 800-426-3738 Figure 11 Figure 12 To answer and connect the call press the “TALK” button. Note: You must set “Auto Answer” to ON in the “Advanced Menu” for the call to be answered automatically. Note: You must subscribe to Caller ID services with your phone service provider in order for additional Caller ID information to...
  • Page 24 Fortissimo: range for loudness and tonality to ensure that your call is clear and powerful. 1. Start a call from Fortissimo (by dialing out or by answering a call from the main As optional alternatives, you can use a unit)

  • Page 25: Menu Operations

    MENU OPERATIONS (See pages 27–30 for illustrated menu descriptions) MENU VOICE ASSIST CALLER LIST (“No records” if empty) (On/Off) • Talking Keypad – Default state is OFF. ANSWERING MACHINE – Pronounces the digits when (If your model has this feature) dialing the number to make an 14 minutes of total recording time, each outgoing call.

  • Page 26: Backlight Timeout

    MENU OPERATIONS (See page 30 for illustrated menu descriptions) MENU their entry details; this helps with moving your most important en- tries to the top of the list, regard- less of the alphabetical order. • Backlight Timeout – Select 30 seconds – or 1 minute up to 30 minutes.
  • Page 27 Answering Machine Voice Assist Back Save Boost Override Prev Delete Next Visual Ringer Advanced Menu 11/15 2:42pm System Setup Clarity 800-426-3738 Back Select Back Save Format Main Menu/Answering Machine (If your model has this feature) Down Down MENU ANSWERING MACHINE...
  • Page 28 MENU OPERATIONS Main Menu/Answering Machine Down Down OUTGOING MESSAGE (OGM) Playing OGM Play OGM Record OGM Select OGM Stop Replay Erase OGM Back Select Down Record OGM Down Select OGM Default OGM Recorded OGM Stop Replay Erase Recorded OGM...
  • Page 29 MENU OPERATIONS Main Menu/Answering Machine Down RING NUMBER 3 Rings 4 Rings 5 Rings Select 3–8 ring tones, 6 Rings or Toll Saver 7 Rings 8 Rings Toll Saver Back Select Down Enter Old PIN SECURITY PIN Back Back Select Main Menu/Voice Assist Down Down...
  • Page 30 MENU OPERATIONS Main Menu/Boost Override/Visual Ringer Down MENU Caller List Answering Machine Voice Assist Boost Override Select ON or OFF Visual Ringer Advanced Menu System Setup Back Select Main Menu/Advanced Menu Down MENU Caller List Answering Machine Voice Assist Boost Override Visual Ringer Advanced Menu System Setup...

  • Page 31: System Setup

    SYSTEM SETUP enabled, you will not hear the keypad tones even if this feature is on. • Register Use this feature to pair your Fortissimo • Set Time with other compatible DECT6.0 devices. – Use keypad and on-screen buttons (Clarity XLC3.5HS/HSB handset –...
  • Page 32 MENU OPERATIONS (See pages 33-34 for illustrated menu descriptions) MENU 2. Play Messages Dial Out Message Settings: This feature allows you to use the switch – Play: “Playing Dial Out Message” to play the answering machine messages; (Select Stop) subsequent activation of the switch skips –...
  • Page 33 MENU OPERATIONS Main Menu/System Setup Select Register or Deregister Down Select Pair/Unpair or Connect SYSTEM SETUP Register Select Display or Voice Bluetooth English/French/Spanish Language Ringer Style Select Tones 1–4 Ringer Volume Custom Select LO to HI Keypad Tone Set Time Select On/Off Set Date Tone/Pulse...
  • Page 34 MENU OPERATIONS Main Menu/System Setup Down Select Yes or No SYSTEM SETUP Register Down Bluetooth Language WARNING MESSAGE Ringer Style Play Ringer Volume Record Keypad Tone Erase Set Time Talking Volume Set Date Back Select Tone/Pulse Switches Select Low / Medium / High Warning Message Dial Out Select Yes or No...
  • Page 35 MENU OPERATIONS PHONEBOOK Phone will assign default priority Mon Nov 5 numbers to the saved records as 12:04 they are added to the phonebook; to change the priority numbers, choose “Add” when Additional Features screen is displayed, or Answering Machine Off edit the record after it is saved.
  • Page 36 MENU OPERATIONS PHONEBOOK Add Phonebook Record, Figure 15 Enter Phonebook Number: Enter Phonebook Name: Add Phonebook Clarity Record? 800-426-3738 Save Back Save Backspace Back Backspace Edit Skip Additional Features Enter Priority Number: Back Set To (Can be 1 only) Auto Answer...
  • Page 37 For example: if the phonebook num- Prev Delete Next ber for the record is 123-456-7890, and the voice tag associated with Clarity this phonebook record is Mom, the speakerphone will pronounce “Call Auto Answer Priority #1 from Mom” if there is an incoming call...
  • Page 38 MENU OPERATIONS Available only if your model is equipped with MESSAGES the Answering Machine feature. Press on-screen “Messages” button To play messages, Press the Play button; ( Figure 17) to access the answering ma- the screen briefly displays the number of chine messages.

  • Page 39: Caller List

    + local phone number) Time Prev Next – Set hour and minute. Format: 11: 30 – Select 12 or 24 Hr 9/28 2:42pm Clarity – Select am or pm Date 423-426-3738 – Set month, day and year. Format: MM DD YY Back...

  • Page 40: Phone Operations

    BTHeadset. (Upper right corner phone by pressing the TALK button on on your screen) the speakerphone. If the headset is out of the range of your Fortissimo, the unit will beep and the BT icon on the screen is turned off; to...

  • Page 41: Cordless Handset

    “Connect”. Pendant: you can use your pendant Note: Some headsets will automatically to access additional features for reconnect to your Fortissimo when they are your speakerphone. close to it; you will hear a beep and the BT Pendant features icon will be displayed on your screen.
  • Page 42 PHONE OPERATIONS NOTES: vicinity of the speakerphone can hear your message and provide the help 1. Your pendant is equipped with a head you need. phone/neckloop jack; use headphones/ neckloop to add privacy for your call; Note: This mode does NOT enable a two- when headphones are used, the speaker- way conversation;...

  • Page 43: Troubleshooting

    TROUBLESHOOTING Note: If you still have difficulties after following the instructions in this section, disconnect the AC adapter from the Fortissimo speakerphone, then reconnect. If you are using an (optional) handset/s, remove and reinsert the batteries in the handset. I cannot hear a dial tone.
  • Page 44 TROUBLESHOOTING I cannot make long distance calls. • Confirm that you have long distance service. Caller information is not displayed. • You must subscribe to Caller ID service. Contact your telephone service provider for details. • If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.
  • Page 45 TROUBLESHOOTING I cannot dial the phone number edited in the caller list. • The phone number you dialed might have been edited incorrectly. For example, the long distance “1” or the area code is missing. Edit the phone number with another pattern.
  • Page 46 I cannot operate the answering machine remotely. • To remotely access your answering machine, call the phone number for your Fortissimo. When the Outgoing Message starts playing, enter the system pin (123) and follow the voice prompts for the unit, to play/delete messages on the unit.
  • Page 47 TROUBLESHOOTING Unable to access Automated Systems • Automated systems used by banks, long distance voicemail and other applications require that a phone be set to “Tone” dialing. Confirm that the “Tone/Pulse” setting is set to “Tone”. Poor audio quality. • The base unit may be too close to electrical appliances, reinforced concrete walls or metal door frames.
  • Page 48 TROUBLESHOOTING When I use a pendant, my phonebook records are shown in alphabetical order, but I assigned priority levels to each record. • Your phonebook is shown in alphabetical by default; go to Menu/Advanced Menu/ Phonebook order and change to Priority. I turned both the Sick Bell feature and the Quick Dial feature to on, but one of them doesn’t work.

  • Page 49: Fcc Requirements And Regulations

    FCC REQUIREMENTS AND REGULATIONS PART 68 OF FCC RULES part of the product identifier that has the INFORMATION format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a This equipment complies with Part 68 decimal point (e.g., 03 is a REN of 0.3). of the FCC rules and the requirements adopted by the ACTA.

  • Page 50: Emergency Numbers

    FCC REQUIREMENTS AND REGULATIONS If your home has specially wired alarm PART 15 OF FCC RULES equipment connected to the telephone INFORMATION line, ensure the installation of this equip- This device complies with Part 15 of the ment does not disable your alarm equip- FCC Rules.
  • Page 51 FCC REQUIREMENTS AND REGULATIONS and on, the user is encouraged to try to • This product may not be collocated or correct the interference by one or more operated in conjunction with any other of the following measures: antenna or transmitter. –...
  • Page 52 FCC REQUIREMENTS AND REGULATIONS Users should ensure for their own protec- tion that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

  • Page 53: Warranty And Service

    WARRANTY AND SERVICE Incidental or Consequential Damages: Neither Clarity nor your retailer dealer or selling distributors has any responsibil- ity for any incidental or consequential damages including without limitation, commercial loss or profit, or for any inci- dental expenses, expenses, loss of time, or inconvenience.
  • Page 54 Chattanooga,TN 37416 Tel: 800-426-3738 Fax: 800-325-8871 E-mail: claritycs@plantronics.com Website: www.clarityproducts.com ©2012 Clarity, a Division of Plantronics, Inc.All rights reserved. Clarity, Clarity Logic, Smart for Seniors, and Fortissimo are trademarks or registered trademarks of Plantronics, Inc. Rev. A (11-12) Printed in USA...

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