Clarity E814 User Manual
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Clarity E814 User Manual

Amplified big button corded phone with digital answering machine
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User Guide

E814 – Amplified Big Button
Corded Phone with Digital
Answering Machine

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Summary of Contents for Clarity E814

  • Page 1: User Guide

    User Guide E814 – Amplified Big Button Corded Phone with Digital Answering Machine...

  • Page 3: Important Safety Instructions

    imporTanT saFeTy insTruCTions Warnings: Privacy of commUnications may not be ensUred when UsinG this Phone. To maintain the compliance with the FCC’s rF exposure guideline, place the base unit at least 20cm from nearby persons. To reduce the risk of fire or injury to persons, read and follow these instructions.
  • Page 4 20. Do not attempt to open the AC adapter. There are potentially dangerous voltages inside, and there are no serviceable parts. 21. Discontinue use of product and contact Clarity if the product overheats, has a dam- aged cord or plug, if the product has been dropped or damaged or if the product has come into contact with liquids.
  • Page 5 Use the phone on the lowest volume setting as possible. B) Limit the amount of time you use the telephone at high volume levels. 25. If you experience a skin irritation after using this product, discontinue use and contact Clarity. save These insTruCTions...

  • Page 6: Installation Location

    paCkaging ConTenTs/loCaTion Package contains the following items: • Answering Machine base station with corded handset • AC power adapter for Answering Machine base station • Telephone line cord for Answering Machine base station • User Manual • Warranty/FCC Requirements booklet installation Location For maximum coverage and reduce the interference, here are some guidelines you should consider when you place the base unit,...
  • Page 7 ConneCTing your e814 connectinG the answerinG machine base station 1 – Connect the corded handset to the base station as shown below. 2 – Plug the power supply cord into the jack located on the back of the base station. Plug the other end of power supply line cord into an electrical outlet.
  • Page 8 geTTing To knoW your e814 answerinG machine base station...

  • Page 9: Lcd Display

    geTTing To knoW your e814 rinGer indication • Flashes when ringing. • in idle mode: ON if Answering machine is on; OFF if Answering machine is off. Lcd disPLay memory Keys • in dial mode: Long press to store the Store the number entered from idle mode.
  • Page 10 geTTing To knoW your e814 rePeat/rediaL/PaUse ( /rd/P) • in idle mode: Press to access the redial list. • in predial or editing mode: Press and hold to insert a pause. • in Tam message playback mode: Press to go back to previous message deLete (X) •...
  • Page 11 geTTing To knoW your e814 13 fLash/PaGe • During a call: Press to insert a Flash. • in idle mode: Press to page handsets. (Optional – purchased separately) Press and hold to enter registration mode. 14 answer on/off ( • in idle: Press to switch the answering machine ON or OFF. •...
  • Page 12 geTTing To knoW your e814 Lcd display icons description This will display when there is a new CID entry or if one is being viewed. This will display when you have a new Voice Mail message. Will disappear when all the visual messages have been read.

  • Page 13: Menu Structure

    geTTing To knoW your e814 menu structure In idle mode, press <oK/menU> to access the menu. Press <UP> or <down> to navigate the menu. Refer to the following for the menu structure. <UP/down> Key Press <menU> <UP/down> <UP/down> <UP/down> main menu Play messages answering sys directory...

  • Page 14: Text And Digit Entry Table

    geTTing To knoW your e814 text and digit entry table The following tables show you where each letter and punctuation character can be found. Respective character table will be used when corresponding menu language is selected. This will be helpful when storing a name in the directory and renaming your phone.

  • Page 15: Make An External Call

    using your e814 maKe an eXternaL caLL preparatory dialing Enter the phone number and lift up the corded handset or press <sPeaKer- Phone> to dial the number. Press <cLear/mUte> to clear the entry when entering the number. note: To insert a pause in the dialling sequence, press and hold the <RD/P> button, the screen will then show a “P”...

  • Page 16: Adjust Earpiece And Hands Free Volume

    using your e814 answer a Call When there is an incoming ring, pick up the corded handset or press <sPeaKer- Phone> to answer the call. end a Call During a call connection, put the corded handset on the base station to end the call. Or press <sPeaKerPhone>...

  • Page 17: Emergency Call Without Main Power

    using your e814 store a number into a memory key 1. In idle mode, enter the telephone number you want to store. 2. Press and hold any memory key for more than 2 seconds, until you hear the confirmation tone to indicate the number has been stored. note: If there is already a number stored before, the old number will be replaced directly.

  • Page 18: Delete A Redial Number

    using your e814 store a redial number into the directory 1. Follow steps 1 and 2 in section Redial a number from the redial list. 2. Press <oK/menU> twice. 3. Edit the number, then press <oK/menU>. 4. Enter the name; edit, then press <oK/menU>to save; display shows “saved”, then returns to Redial list.
  • Page 19 using your e814 make a 3-way Conference Call (With optional cordless handset(s), purchased separately) The conference call feature allows one external call to be shared with the corded base and cordless handset or two cordless handsets. The three parties can share the conver- sation and no network subscription is required.

  • Page 20: Edit A Directory Entry

    using your e814 edit a Directory entry In idle: 1. Press <oK/menU>, then <UP> or <down> to select Directory; press <oK/menU> to enter the directory menU. 2. Press <UP/down> to select Review. Display shows “Entries in DIR” briefly, then displays the first entry in alphabetical order;...

  • Page 21: Delete A Directory Entry

    using your e814 In idle: 4. Press <UP>; display shows “Entries in DIR” briefly, then displays the first entry in alphabetical order; press <UP/down> to select the desired entry. Delete a Directory entry In idle: 1. Press <UP> –OR– 2. Press <oK/menU>, then <UP> or <down> to select Directory; press <oK/menU>...
  • Page 22 using your e814 4. Display shows “Copy from DIR”, followed by the first entry in your directory. Use <UP> or <down> to select the entry you wish to assign to your speed dial location; press <oK/menU> to seLect the entry. 5.
  • Page 23 using your e814 4. Press <UP/down> to scroll through the CID list. note: The <NEW> icon will be displayed in the idle screen until all new calls have been reviewed in the CID list. store a CiD number into the Directory 1.

  • Page 24: Phone Settings

    using your e814 Phone settinGs Your phone comes with a selection of settings that you can change to personalize your phone the way you like it to work. set Date and Time The format for the date is MM-DD-YY, and the time is HH:MM in either 12-hour or 24-hour format.
  • Page 25 using your e814 4. Press <oK/menU> to confirm the setting; display shows Saved, you will hear a beep; display goes back to the previous screen; press <cLear/mUte> to return to previous menu. note: The respective ringer melody will be played during your selection. set the Dial mode You should normally leave the dialling mode at its default setting of TONE (also called DTMF) unless the phone is connected to an old exchange that only recognizes...
  • Page 26 using your e814 Clear the voicemail icon on your screen note: This feature applies if you have voicemail service from your local phone service pro- vider; it refers to the small envelope icon on your screen. In Idle: 1. Press <oK/menU> and <UP/down> to select Settings. 2.

  • Page 27: Answering System

    using your e814 De-register handsets (Optional cordless handset(s), purchased separately) You may need to do this if you need to replace a faulty handset. You will need to de- register all handsets, then re-register each handset individually. 1. Press and hold <PaGe/fLash> for 10 seconds, until display shows “De-register?” (Display will show “Registering...”...

  • Page 28: Answering Machine Messages

    using your e814 oGm settinGs record your outgoing message (announcement) When you record your own announcement, it will be used when the answering machine answers the call. If your personalized announcement is deleted, the pre-set announce- ment will be restored automatically. record/play/delete personalized announcement 1.

  • Page 29: Using The Menu

    using your e814 5. Press < X > if you want to delete the current message being played. note: You cannot delete New Messages, so you will have to play them before trying to delete. Remarks a. The first received new message will be played first and then the second received new message will be played and so on (if more than one new message is received).

  • Page 30: Answering Machine Settings

    using your e814 You can use the corded handset, the speakerphone or the cordless handset to intercept the call to speak to the caller during ICM recording. Then the message that is currently being recorded will be saved as a new message unless the user presses STOP during the message, and then the message will not be saved as a new message.
  • Page 31 using your e814 1. Press <oK/menU> and <UP/down> to select Answering sys. 2. Press <oK/menU> and <UP/down> to select Ans sys setup. 3. Press <oK/menU> and <UP/down> to select Voice language. 4. Press <oK/menU> and <UP/down> to select your desired language. 5.

  • Page 32: Troubleshooting

    TrouBleshooTing If you have difficulty with your corded base, please try the following suggestions. The unit does not record new messages • Check that the power cord is plugged-in to a working electrical outlet. • Ensure that the answering machine is powered-on. The caller cannot leave a message •...
  • Page 33 TrouBleshooTing When connecting to a pBX, no and/or wrong connection after dialing • Dialing prefix is needed. Insert the correct dialing prefix. i hear other calls while using my telephone • Disconnect the answering machine from the telephone wall jack, and plug in a different telephone.

  • Page 34: Technical Specifications

    TeChniCal speCiFiCaTions answerinG machine base station Amplified dB Level: 40dB Dimensions: Base size: 8-1/4” x 6-3/4” x 2-1/4” (H x W x D) Weight: Base Weight: 25.73 oz. (with corded handset) (Optional – purchased separately) power requirements: – AC Adapter: (Sunstrong, part number SSA-5AP-09 US 060045) –...
  • Page 35 User Guide D703HS / D704HS Amplified Big Button Cordless Handset (Optional – purchased separately)

  • Page 36: Battery Safety Instructions

    BaTTery saFeTy insTruCTions Warning: Dispose of used batteries according to the instructions. 1. Do not dispose of the battery in a fire as it may explode. Check with local codes for possible special disposal instructions. 2. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the eyes and skin.
  • Page 37 CorDless hanDseT insTallaTion (Purchased separately) step 1: Connecting the charging base station • Locate the charging station (a) in close proximity to the corded base station and plug the power supply cord into an electrical outlet. step 2: install rechargeable batteries •...
  • Page 38 geTTing To knoW your CorDless hanDseT (Purchased separately)
  • Page 39 • in idle mode: Press repeatedly to view the last numbers dialed. • While entering numbers: Press and hold to insert a dialing pause (P). boost • During a call: Press to enhance the clarity and loudness of your caller’s voice. mUte / X (remove) •...

  • Page 40: Menu / Select

    geTTing To knoW your CorDless hanDseT (Purchased separately) aLPhanUmeric KeyPad, * (star), # (PoUnd) • in idle or editing mode: Press to insert a digit/character. • 0 key: While entering the directory names, press to insert a space. • 1 key: While reviewing a caller ID history entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory.

  • Page 41: Headset Jack

    geTTing To knoW your CorDless hanDseT (Purchased separately) 14 earPiece 15 voLUme UP / directory / scroLL UP • Refer to point 4 for the key instruction 16 voLUme down / directory / scroLL down • Refer to point 6 for the key instruction 17 headset JacK •...
  • Page 42 geTTing To knoW your CorDless hanDseT (Purchased separately) The screen display gives you information on the current status of the telephone. icons description The speakerphone is turned on. While reviewing the call list history, missed calls that have not been reviewed. The ringer is switched off.
  • Page 43 geTTing To knoW your CorDless hanDseT (Purchased separately) menU strUctUre In idle mode, press <menU/seLect>, then <UP/down> to browse the menu items. Refer to the following for the menu structure. main Play answering caller menu messages system directory id Log intercom Announcement Review...

  • Page 44: Writing Tips

    geTTing To knoW your CorDless hanDseT (Purchased separately) The following table shows you where each letter and punctuation character can be found. This will be helpful when storing a name in the directory. In editing mode, a cursor is displayed to indicate the current text entry position. It is positioned at the right of the last character entered.

  • Page 45: Using Your Cordless Handset

    Natural, Treble 1 or Treble 2, (the default setting is Natural). The tone setting remains set until you change it again. audio Boost Use the audio boost feature to enhance the clarity and loudness of your caller’s voice on the handset earpiece – up to 40dB of amplification. To turn on this feature 1.

  • Page 46: Make A Call

    using your CorDless hanDseT (Purchased separately) To mute the call During a call, Press <mUte/X>. When mute is on, the handset screen shows muted for a few seconds and the mUte icon appears until you turn off mute. Or mute is auto- matically canceled when you end the call.
  • Page 47 using your CorDless hanDseT (Purchased separately) Call from the CID 1. In idle mode, press <down> to access the CID. Alternatively, press <menU/ seLect> to access the CID from the main menu. 2. Press <UP/down> to select the desired CID entry. 3.

  • Page 48: Redial List

    using your CorDless hanDseT (Purchased separately) Chain dialing can be useful if you wish to access numbers other than phone numbers (such as bank account information or access codes) from the directory, CID or redial list. To access a number in the directory while on a call 1.
  • Page 49 using your CorDless hanDseT (Purchased separately) To Store a Redial Number into the Directory Follow the steps in the section under “Review the redial list entry” above. 1. Press <menU/seLect> twice, then use the keypad to edit the number if necessary, 2.
  • Page 50 using your CorDless hanDseT (Purchased separately) If you have more than two registered handsets, your screen shows “intercom to:” Use the dial pad keys to select the other handset. Your handset screen shows “calling handset X”. The other handset rings and its screen shows “handset X is calling”.

  • Page 51: Add A New Directory Entry

    using your CorDless hanDseT (Purchased separately) Each directory entry can have a maximum of 30 digits for the phone number and 15 characters for the name. add a new directory entry In idle mode, press <menU/seLect>, then <UP/down> to select Directory. 1.

  • Page 52: Edit A Directory Entry

    using your CorDless hanDseT (Purchased separately) For example, if you have the names Jennifer, Jessie, Kevin and Linda in your directory: If you press 5 (JKL) once, J and then Jennifer displays. If you press 5 (JKL) once, J displays. Press <down>. Jessie displays. If you press 5 (JKL) twice, K and then Kevin displays.

  • Page 53: Add A Speed Dial Number

    using your CorDless hanDseT (Purchased separately) This telephone has 10 speed dial locations where you can assign telephone numbers from the directory you wish to dial numbers by pressing and holding the respective digits keys from idle mode. add a sPeed diaL nUmber 1.
  • Page 54 using your CorDless hanDseT (Purchased separately) caLLer id disPLay (networK dePendent) This product supports caller ID services offered by most telephone service providers. If you have subscribed to Caller ID service, and provided the identity of the caller is not withheld, the number of the caller will be displayed together with the date and time of the call (if provided by the network).

  • Page 55: Reasons For Missing Caller Id Information

    using your CorDless hanDseT (Purchased separately) reasons for missing caller iD information screen messaGe reason The caller prefers not to show the name Private name The caller prefers not to show the telephone number. Private number The caller prefers not to show the name and telephone number Private caller Your telephone service provider cannot determine the caller’s name Unknown name...

  • Page 56: Handset Settings

    using your CorDless hanDseT (Purchased separately) You may choose the desired number format for local and long distance numbers before dialing or saving it into the directory. The NEW icon is removed once the new call has been viewed. store a CiD number into the Directory Follow Steps 1 and 2 in the View the CID Entries section.
  • Page 57 using your CorDless hanDseT (Purchased separately) voicemail waiting (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new voicemail messages. New voice- mail and appear on the handset screen.

  • Page 58: Cid Time Synchronization

    using your CorDless hanDseT (Purchased separately) CiD time synchronization CID time sync is programmed to be on. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. You can turn CID time sync off so the system uses the date and time that you set.

  • Page 59: Troubleshooting

    TrouBleshooTing (cordless handset Purchased separately) If you have difficulty with your cordless handset, please try the following suggestions. “searChing” is displayed • Answering machine is out of range. Reduce the range. no display • Recharge battery my cordless handset doesn’t work at all •...
  • Page 60 TrouBleshooTing (cordless handset Purchased separately) • Your telephone line cord might be malfunctioning. Try installing a new telephone line cord. i cannot dial out • First try all the suggestions in listed under the “I cannot get a dial tone”. •...
  • Page 61 TrouBleshooTing (cordless handset Purchased separately) “out of range or no pwr at base” appears on my cordless handset • Ensure that the cordless charger base is powered up. • Place the cordless handset in the charging base for one minute to allow the cordless handset and base to synchronize.
  • Page 62 TrouBleshooTing (cordless handset Purchased separately) • You may have too many extension telephones on your telephone line to allow all of them to ring simultaneously. Try unplugging one telephone at a time until the tele- phone starts ringing. • The layout of your home or office might be limiting the operating range. Try moving the answering machine and cordless unit to another location.

  • Page 63: Cordless Handset

    TeChniCal speCiFiCaTions cordLess handset (optional – purchased separately) Amplified dB Level: 40dB Dimensions: Handset Size: 7” x2 1/4” x 1 1/2” (H x W x D) Weight: Handset Weight: 6.125 oz. (with batteries) power requirements: – Battery: 2 X AAA, 1.2V, 600mAh Ni-MH (GPI International Ltd) Use only NiMH rechargeable batteries.
  • Page 64 Tel: 800-426-3738 Fax: 800-325-8871 E-mail: claritycs plantronics.com Website: www.clarityproducts.com ©2012 Clarity, a Division of Plantronics, Inc.All rights reserved. Clarity, E814, Smart for Seniors, D703HS and D704HS are trademarks or registered trademarks of Plantronics, Inc. Rev. A (7-12) Printed in China...

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