Troubleshooting - Clarity Sempre User Manual

Note: If you still have difficulties after following the instructions in this section, disconnect
the AC adapter from the Sempre phone, then reconnect. If you are using an
(optional) handset/s, remove and reinsert the batteries in the handset.
I cannot hear a dial tone.
• Make sure the AC adapter is connected properly.
• Confirm that the telephone line cord is connected properly.
• Disconnect the phone base unit from the telephone line cord and connect the line to
a known working telephone. If the working telephone operates properly, contact our
service personnel to have the unit repaired. If the working telephone does not operate
properly, contact your telephone service provider.
The display is in a language I cannot read.
• Change the display language.
• Press the menu button in the bottom left corner of the screen. Press the up arrow
in the top left of the screen one time. Press the button in the bottom right corner of
the screen one time. Press the down arrow in the top right corner of the screen two
times. Press the button in the bottom right corner of the screen two times. Press the
arrow to your desired language. Press button in bottom right corner one time to save.
Noise is heard — sound cuts in and out.
• You are using the handset or base unit in an area with high electrical interference.
• Lower the volume on your unit by turning down the Volume wheel.
• If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between
the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
The base unit does not ring.
• Check the main LCD screen. If "Ringer Off" is displayed, then the silent/mute feature
is active. Also check the "MUTE" button light. If it is ON "red", press the
button to turn the light OFF which activates the ringer function.
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TROUBLESHOOTING