Troubleshooting Guide - Clarity W1000 User Manual

➤ Phone Will Not Operate
Disconnect any other equipment that may
be attached to the phone. Check your
phone cords and connections. Try a
different line cord and/or handset cord to
determine if the problem is with one of the
cords. If problem lies in the cord simply
replace the defective cord.
Try plugging the phone into a different
phone jack.
➤ Dialing Problems
• Can't Dial Out
Make sure that TONE/PULSE switch is set
correctly. Phone should be set to TONE if
you have touch tone service from your
phone company. Phone should be
set to PULSE if operating with rotary
dial service.
• Phone Doesn't Dial Out On
First Attempt
Your phone may be at the end of a long
line of phones, due to the way the phone
company installed the wiring in your
neighborhood. In this case, your phone
may not get enough power from the phone
line. Try waiting 3-5 seconds after lifting
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TROUBLESHOOTING GUIDE

the handset before dialing the number.
Wait for the sound level indicator to light
solid before dialing.
➤ Programming Problems
• Can't Store Numbers Into
Memory
Your new Clarity phone must charge for
two (2) hours before you can program any
numbers into it.
• Loss Of Numbers
Programmed Into Memory
Your Clarity phone will maintain its
memory for up to 12 hours during a power
loss. If you unplug the phone from the
telephone line for long periods or lose your
phone service for an extended period of
time you will need to reprogram the phone.
➤ Programming Personal
Access Codes
• Difficulty Programming
Account Numbers
Your TONE/PULSE selector must be
switched to the TONE mode to enter
account numbers. This is because most
CLARITY W1000