Table of Contents
Advertisement
Problem
I cannot select the desired
receiving mode.
11.3.6 Copying
Problem
The unit will not make a copy.
A black line, a white line or
smudge appears on the
copied document.
The copied document is
blank.
The copied image is
distorted.
The printing quality is poor.
11.3.7 Answering machine
Problem
I cannot listen to messages
from a remote location.
The other party complains
that they cannot leave a voice
message.
I cannot operate the
answering machine with the
cordless handset.
The message indicator
flashes slowly.
11.3.8 If a power failure occurs
L The unit will not function.
L The unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements
should be made for access to emergency services.
L Fax transmission and reception will be interrupted.
L If delayed transmission (feature #25 on page 42) is programmed and power failure prevents the document from
being sent at the set time, the document will be sent after power is restored.
L If any fax documents are stored in the memory, they will be lost. When power is restored, a power down report will
be printed stating which documents in memory have been erased.
Cause & Solution
L If you want to set TAM/FAX or FAX ONLY mode:
– select the desired mode using feature #77 (page 44), and press {AUTO
ANSWER} repeatedly until the desired mode is displayed.
L If you want to set TEL mode or TEL/FAX mode:
– select the desired mode using feature #73 (page 44), and press {AUTO
ANSWER} repeatedly until the desired mode is displayed.
Cause & Solution
L You cannot make a copy during programming.
L You cannot make a copy during a telephone conversation.
L The scanner glass, white plate or rollers are dirty with correction fluid, etc.
Clean them (page 64). Please do not insert a document before correction
fluid has dried completely.
L The recording paper is not installed correctly. Make sure that the shiny side
of the paper is facing down and re-install the paper (page 7).
L Adjust the width of the document guides to fit the actual size of the
document.
L The thermal head is dirty. Clean it (page 64).
L Adjust the print contrast using feature #57 (page 43).
L The recording paper is too damp. Use new paper.
Cause & Solution
L Activate the remote operation feature by setting the remote operation ID
beforehand (page 38, feature #11 on page 41). Press the remote operation
ID correctly and firmly.
L The unit is not in TAM/FAX mode. Change to TAM/FAX mode (page 39).
L The recording time is set to "GREETING ONLY". Select "1 MINUTE" or "3
MINUTES" (page 38, feature #10 on page 41).
L The memory is full. Erase unnecessary messages (page 35, 36).
L Make sure there is no other answering machine connected on the same
line.
L Someone is operating the answering machine.
L You are too far from the base unit. Move closer to the base unit.
L This is normal. New messages have been recorded. Listen to the new
messages (page 36, 37) or turn the message alert OFF (page 46).
11. Help
61
Advertisement
Table of Contents
