Thermal FAX with Digital Cordless Phone Operating Instructions KX-FC971CX Model No. Please read these operating instructions before using the unit and save for future reference. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service of your service provider.
1. Installation and Quick Start 1.1 Included accessories 1 Installation and Quick Start Item Quantity Telephone line cord Handset Handset cord Paper stacker Recording paper Cordless handset Rechargeable battery Battery cover AC adaptor Charger Operating instructions Note: L If any items are missing or damaged, contact the place of purchase. L Save the original carton and packing materials for future shipping and transportation of the unit.
1. Installation and Quick Start 1.2 Accessory information 1.2.1 Available accessories (sold separately) Model No. Item Specifications/Usage 216 mm × 30 m roll, with 25 mm core KX-A106 Standard thermal recording paper HHR-P106 Rechargeable battery Nickel metal hydride (Ni-MH) battery KX-FGA521CX Additional cordless ----------...
Cordless Handset If “Recharge” is displayed even when the replacement battery has been fully charged, the battery must be replaced. Please use only Panasonic 1.3.1 Installing the battery battery. See page 5 for accessory information. Important: Insert the battery, then plug the connector.
4 [EXT] jack L Remove the stopper if attached. Caution: 5 Handset cord L USE ONLY WITH the included Panasonic 6 Extension telephone (not included) AC adaptor. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)
Display Battery strength High Medium Needs to be charged. Battery life After your Panasonic battery is fully charged, you can expect the following performance: Operation Operating Time While in use (talking) 7 hours approx. While not in use 150 hours approx.
1. Installation and Quick Start 1.6 Recording paper Close the top cover securely by pushing down on both sides. Open the top cover by pressing the top cover release button (1). Press {FAX/START} to cut the paper. Install the recording paper. Correct Incorrect {FAX/START}...
1. Installation and Quick Start 1.7 Fax sending / Copying 1.8 Fax receiving Quick Start Open the document feeder tray. Lift the handset to answer the call. To receive a fax document, press {FAX/START}. Adjust the document guides (1), and insert the document FACE DOWN.
1. Installation and Quick Start 1.9 Answering machine 1.9.2 Listening to recorded messages 1.9.1 Recording your own The display will show the total number of greeting message recorded messages. {PLAYBACK} {STOP} {MENU} {SET} {A}{B} Press {MENU}. Press {#}, then {5}{5}. Press {A} or {B} to select “RECORD”.
2. Important Instructions B. If liquid has been spilled into the unit. 2 Important Instructions Important safety instructions C. If the unit has been exposed to rain or 2.1 Important safety water. D. If the unit does not work normally by instructions following the operating instructions.
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2. Important Instructions cause the battery(ies) and/or the conductive material to overheat and cause burns. L Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in these operating instructions.
2. Important Instructions 3 Raising the antenna vertically. Environment 2.2 For best performance L Keep the unit away from electrical noise Battery charge generating devices, such as fluorescent L Place the cordless handset on the charger for lamps and motors. about 10 hours before initial use.
3. Preparation 3 Preparation 3.1 Location of Controls 3.1.1 Base unit 10 10 A {CALLER ID} J Station keys L To use Caller ID features (page 30, 31, L To use one-touch dial feature (page 27). 32). K {FAX/START} B {STOP} L To start sending or receiving a fax.
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3. Preparation I {OFF} L To select stations 6-10 for the one-touch dial feature (page 27, 33, 36). L To stop an operation or programming session. 3.1.2 Cordless handset L To hang up (page 22). L To stop viewing caller information (page 29).
3. Preparation 3.2.2 Cordless handset Finding the Controls 3.2 Overview 3.2.1 Base unit 1 Speaker 2 Antenna 3 Charge contacts 1 Speaker 4 Battery cover 2 Document guides 5 Voice select button 3 Paper stacker L To select the tone quality of the receiver L The paper stacker may not be shown in (page 23).
3. Preparation Volume 3.3 Adjusting cordless 3.4 Adjusting base unit handset volume volume {TALK} {e}{v} { INTERCOM } {SP-PHONE} {SET} {A}{B} Ringer volume Ringer volume 4 levels (high/medium/low/off) are available. 4 levels (high/medium/low/off) are available. While the unit is idle, press {e} or {v}. While the unit is idle, press {A} or {B}.
3. Preparation time is not displayed after the power has Initial Programming been restored, set the date and time again. 3.5 Dialing mode If you cannot dial (page 22, 34), change this setting depending on your telephone line service. For tone dial service, select “TONE” (default).
3. Preparation Keypad Characters 3.7 Your logo G H I Your logo will be printed on the top of each page sent from your unit. The logo can be your name or the name of your company. M N O 6 {FLASH} P Q R S 7 T U V 8...
3. Preparation 1. Press {2} 2 times. LOGO=| 3.8 Your fax number Your fax number will be printed on the top of 2. Press {4} 3 times. each page sent from your unit. LOGO=B| 3. Press {*}. LOGO=B| 4. Press {5} 3 times. LOGO=Bi| {STOP} {SET}...
4. Telephone 4 Telephone Making and Answering Calls To erase numbers in the redial list 4.1 Making phone calls 1. Press {<}. 2. Press {e} or {v} repeatedly to select the 4.1.1 With the cordless handset desired number, then press {FLASH/CLEAR}.
4. Telephone To redial the last number dialed from the 4.2 Answering phone calls base unit Lift the handset or press {MONITOR}, then 4.2.1 With the cordless handset press {REDIAL}. To redial automatically Press {MONITOR}, then press {REDIAL}. L If the line is busy, the unit will automatically {TALK} redial the number up to 5 times.
4. Telephone Recording Automatic Dialing 4.3 Recording a telephone 4.4 Cordless handset conversation (Base unit phonebook only) The cordless handset phonebook allows you to make calls without having to dial manually. You You can record a telephone conversation. can store 150 names and telephone numbers to Recorded conversations are treated as new the phonebook.
4. Telephone Press {TALK} or {SP-PHONE}. Keypad Characters L The unit will start dialing. A B C 2 When finished talking, press {OFF} or place the cordless handset on the charger. D E F 3 To search for a name by initial Example: “LISA”...
4. Telephone 4.5.2 Making a phone call using the phonebook 4.5 Base unit phonebook Before using this feature, store the desired The base unit phonebook allows you to make names and telephone numbers in the base unit calls without having to dial manually. You can phonebook (page 26).
4. Telephone Press {MENU}. Press {SET}. Press {#}. Enter the telephone number, up to 24 digits. L To cancel erasing, press {STOP}. Press {SET}. Press {SET}. L To program other items, repeat steps 2 to Another method to erase a stored item Press {STOP}.
4. Telephone 4.6.4 Erasing a stored item Caller ID 4.7 Caller ID service Press {>}. This unit is compatible with Caller ID service Press {A} or {B} repeatedly to display the offered by your local telephone company. To desired item. use this feature, you must subscribe to Caller Press {MENU}.
4. Telephone L If the unit cannot receive caller information, the following will be displayed: 4.8 Viewing and calling “OUT OF AREA”/“Out of area”: The caller dialed from an area which does not provide back using caller Caller ID service. information “PRIVATE CALLER”/“Private”: The caller requested not to send caller information.
4. Telephone L A Q on the display means the item has was viewed or answered using a cordless already been viewed or answered, even if it handset. was viewed or answered using the base unit. Display while viewing Display while viewing L When the unit could not receive a name, the display will show “NO NAME RCVD”.
4. Telephone Note: To correct a mistake L The edited telephone number will not be 1. Press {<} or {>} to move the cursor to the saved as caller information. To store it into incorrect number. the base unit phonebook, see page 33. 2.
4. Telephone L To erase other items, repeat steps 2 to 4. 5. Press {OFF}. 4.11 Storing caller 4.10.2 With the base unit information into the {CALLER ID} {ERASE} phonebook / one-touch dial Important: L This feature is not available if the caller information does not include a telephone number.
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4. Telephone 4.11.2 Into the base unit Press {A} or {B} repeatedly to display the desired item. phonebook Press {MENU}. {CALLER ID} Select a station key. For station 1: Press station 1, press {A} or {B} repeatedly to select “DIAL MODE”, then press {SET}. For stations 2–5: Press the desired station key.
5. Fax – “PHOTO”: For documents containing 5 Fax Sending Faxes photographs, shaded drawings, etc. 5.1 Sending a fax manually L Using the “FINE”, “SUPER FINE” and “PHOTO” settings will increase transmission time. L If the resolution setting is changed during feeding, it will be effective from the next page.
5. Fax – Paper with printing on the opposite side that can be seen through the other side, 5.2 Documents you can such as newsprint. L Check that ink, paste or correction fluid has send dried completely. L To send a document with a width of less than Minimum document size 210 mm, we recommend using a copy machine to copy the original document onto...
5. Fax Fax auto redial 5.3 Sending a fax using If the line is busy or if there is no answer, the unit will automatically redial the number up to 5 the base unit phonebook / times. L To cancel redialing, press {STOP}. one-touch dial Before using this feature, store the desired If your unit does not send a fax...
5. Fax Press {SET}. Press {STOP}. 5.4 Broadcast Note: transmission L Confirm the stored items by printing a By storing base unit phonebook items (page 26) broadcast programming list (page 75). or one-touch dial (page 27) into the broadcast 5.4.2 Adding a new item into the memory, you can send the same document to multiple parties (up to 20).
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5. Fax L The document will be fed into the unit and Note: scanned into memory. The unit will then L You can confirm the canceled recipients on send the data to each party, calling each the Broadcast reports that will be printed number sequentially.
5. Fax 5.5.2 Use only as a fax (FAX Receiving Faxes ONLY mode) 5.5 Selecting the way to Your situation use your fax machine You have a separate telephone line just for faxes. Depending on your situation, select the way you Setup prefer to use your fax machine.
5. Fax – a fax calling tone (slow beep) is heard, or – no sound is heard, 5.6 Receiving a fax press {FAX/START}. manually – Auto answer CONNECTING..L The unit will start fax reception. 5.6.1 Activating TEL mode 3. Replace the handset. Set the fax machine to TEL mode by pressing How to receive phone calls and faxes with {AUTO ANSWER} repeatedly to display the...
5. Fax L If the unit announces the memory is full, erase unnecessary messages (page 47). 5.7 Receiving a fax Activating TAM/FAX mode with the automatically – Auto cordless handset answer ON 1. Press {AUTO ANSWER/EDIT}. L The {SP-PHONE} indicator will light and 5.7.1 Activating TAM/FAX mode “TAM operation”...
5. Fax 5.7.2 Activating FAX ONLY mode 5.8 Receive polling Make sure feature #77 is set to “FAX ONLY” beforehand (page 55). This feature allows you to retrieve a document by calling an available polling service. Therefore Press {AUTO ANSWER} repeatedly to you pay for the call.
6. Distinctive Ring 6 Distinctive Ring Distinctive Ring How to receive calls 6.1 Distinctive Ring If the incoming call is for the fax number, the fax machine will ring with the assigned ring pattern service from your phone and automatically start fax reception. If the incoming call is for the phone number, the company fax machine will keep on ringing.
6. Distinctive Ring 6.4 Programming the ring pattern assigned for fax L Keep the front cover page open for button locations. Set feature #31 to “ON” (page 43). Press {MENU}. Press {#}, then {3}{2}. Press {A} or {B} repeatedly to select the ring pattern assigned for fax.
7. Copy 7 Copy Copying 7.1 Making a copy {STOP} {COPY} {A}{B} Open the document feeder tray (1), then adjust the width of the document guides (2) to fit the actual size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.
8. Answering Machine 3. Press {A} or {B} to select “CHECK”. 8 Answering Machine Greeting 4. Press {SET}. 8.1 Recording your L The unit will play the greeting message. greeting message 5. Press {MENU}. You can record your own greeting message for 8.1.1 Erasing your recorded TAM/FAX mode, for a maximum of 16 (default) or greeting message...
8. Answering Machine L If you press {<} within 5 seconds of the Incoming Messages beginning of the message, the previous 8.2 Listening to recorded message will be played. L To play back a specific message, press {<} messages or {>} and search for the message you want When the unit has recorded new voice to listen to.
8. Answering Machine Remote Operation To turn OFF the AUTO ANSWER mode 8.3 Listening to recorded Press { OFF} ({0}). L The receiving mode will be set to TEL mode. messages with the To turn ON the AUTO ANSWER mode cordless handset Press { ON} ({8}).
8. Answering Machine 8.4 Operating from a remote location You can call your unit from a remote location and access the answering machine. Important: L Activate the remote operation feature by setting the remote operation ID beforehand (feature #11 on page 52). L Set the unit to TAM/FAX mode before going out (page 41).
8. Answering Machine {*}{#} End of remote operation Example: L You can also hang up to end the remote 1 202 555 1234PP12345678PP5555# operation at any time. – 1 202 555 1234: Your pager number – PP: Pauses {#} Skip the greeting message (During –...
9. Programmable Features L The setting you selected is set, and the 9 Programmable Features Base Unit next feature will be displayed. 9.1 Base unit To exit programming, press {MENU} at any programming time. To program by entering the program code number directly You can select a feature by directly entering its program code (# and a 2-digit number) instead of...
9. Programmable Features Code #10: Changing the maximum recording 9.2 Basic features time for incoming messages RECORDING TIME =NO LIMIT [±] Code #01: Setting the date and time “1 MINUTE”: Up to 1 minute. SET DATE & TIME “NO LIMIT” (default): Unlimited within the voice PRESS SET memory capacity (page 76).
9. Programmable Features 7. Enter the fax number. 8. Press {SET}. 9.3 Advanced features 9. Enter the transmission start time. See page 51 for how to enter advanced feature L If you select 12-hour time entry when you programming. set the date and time (page 19), press {*} repeatedly to select “AM”...
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9. Programmable Features turned OFF, the received document will be Code #54: Changing the recording time for slightly longer than the original document. your TAM/FAX greeting message Code #39: Changing the display contrast GREETING TIME =16s [±] LCD CONTRAST =NORMAL [±] “16s”...
9. Programmable Features Code #76: Setting the connecting tone 9.4 Direct commands for CONNECTING TONE [±] programming features If you often have trouble when sending faxes, You can also select the desired setting by directly this feature allows you to hear connecting tones: entering the program code (# and a 2-digit fax tone, ring back tone and busy tone.
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9. Programmable Features {#}{1}{0} Message recording time {#}{3}{9} Display contrast – {1}: “1 MINUTE” – {1}: “NORMAL” (default) – {2}: “GREET ONLY” – {2}: “DARKER” – {3}: “NO LIMIT” (default) {#}{4}{1} Fax activation code {#}{1}{1} Remote operation ID – {1}: “ON” (default) L Enter a 3-digit number to activate the remote –...
9. Programmable Features Note: Cordless Handset L To set the base unit ringer type, see feature 9.5 Cordless handset #17 on page 52. programming Setting key tone You can select whether or not key tones are heard when keys are pressed. Includes {MENU/SET} confirmation tones.
10. Multi-unit Operation Note: 10 Multi-unit Operation Additional Units L When the cordless handset has been 10.1 Operating additional registered successfully, a confirmation tone will be heard and handset number will be cordless handsets displayed. Up to 6 cordless handsets can be registered to a 10.2.1 Canceling a cordless single base unit.
10. Multi-unit Operation 10.3.2 Between a cordless handset and the base unit 10.3 Intercom Example: When cordless handset 1 calls the Intercom calls can be made between cordless base unit handsets/base unit. L The speakerphone operation is not available with the cordless handset during an intercom call.
10. Multi-unit Operation L To stop paging, press {INTERCOM} again. 10.4 Transferring calls 2. Cordless handset 1: Press {INTERCOM} or {TALK} to answer. Outside calls can be transferred to the base unit or to a cordless handset. 3. Base unit: Lift the handset to talk.
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10. Multi-unit Operation 10.4.2 From the base unit to a 10.4.3 Between cordless cordless handset handsets Example: When the base unit transfers a call Example: When cordless handset 1 transfers to cordless handset 1 a call to cordless handset 2 Cordless handset 1 {OFF} {INTERCOM}...
10. Multi-unit Operation L “Copy phonebook” will be displayed when the copying is completed. 10.5 Copying cordless Press {OFF}. handset phonebook items Note: Phonebook items (page 24) can be copied from L If the copying is not completed, “Copy the cordless handset to the phonebook of failure”...
11. Useful Information 11 Useful Information Useful Information 11.1 Wall mounting the charger Connect the AC adaptor. Drive the screws (1) into the wall using the wall template as a guide, then mount the charger securely on the screws. L Fasten the AC adaptor cord around the hooks (2) to prevent it from being disconnected.
12. Help 12 Help Error Messages 12.1 Error messages – 12.2 Error messages – Reports Base unit display If a problem occurs during fax transmission or If the unit detects a problem, one or more of the reception, one of the following messages will be following messages will appear on the display.
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12. Help L The unit has a document in memory. See the L The other party’s fax machine does not other displayed message instructions to print support polling. Check with the other party. out the document. For fax memory capacity, —————————————————————...
12. Help Troubleshooting 12.3 When a function does not work, check here If you still have difficulties after following the instructions in this section, reset the unit. To reset the base unit, disconnect the power cord, then reconnect it. To reset the cordless handset, disconnect the battery (page 6) for 10 seconds, then reconnect it.
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12. Help 12.3.3 Cordless handset Problem Cause & Solution The cordless handset L Make sure that the battery is installed correctly (page 6). does not work. L Charge the battery fully (page 8). L Clean the charge contacts and charge again (page 8). L Check that the power cord is connected properly.
12. Help 12.3.4 Fax – sending Problem Cause & Solution I cannot send documents. L The telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 7). L The other party’s fax machine is busy or has run out of recording paper.
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12. Help Problem Cause & Solution A blank sheet is ejected. L The recording paper is not installed correctly. Make sure that the shiny side of the paper is facing down and re-install the paper (page 9). L The other party placed the document in their fax machine the wrong way.
12. Help 12.3.7 Answering machine Problem Cause & Solution L The recording time is set to “GREET ONLY”. Select “1 MINUTE” The answering machine is or “NO LIMIT” (feature #10 on page 52). turned ON, but caller messages are not L The message memory is full.
12. Help Install the recording paper and close the top Jams cover securely by pushing down on both 12.4 Recording paper jams sides (see page 9 for details). Open the top cover by pressing the top cover release button (1). Pull the cutter release lever (1) forward.
12. Help Cleaning 12.5 Document jams – 12.6 Document feeder / sending scanner glass cleaning Clean the document feeder when: Open the top cover by pressing the top cover – Documents frequently misfeed. release button (1) and remove the jammed –...
12. Help Close the top cover securely by pushing down on both sides. 12.7 Thermal head cleaning If smudges or black/white lines appear on a copied/received document, check whether there is dust on the thermal head. Clean it to remove the dust.
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12. Help Install the recording paper and close the top cover securely by pushing down on both sides (see page 9 for details).
13. General Information 13 General Information Printed Reports 13.1 Reference lists and reports (Base unit only) You can print out the following lists and reports for your reference. “SETUP LIST”: provides you with the current settings of the base unit programming features (page 52 to page 55). “TEL NO.
13. General Information ■ Fax memory capacity Specifications Approx. 28 pages of memory 13.2 Specifications transmission/reception (Based on the ITU-T No. 1 Test Chart in standard 13.2.1 Base unit resolution, with original mode.) ■ Voice memory capacity ■ Applicable lines: Approx.
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13. General Information 13.2.2 Cordless handset ■ Frequency range: 2,402 MHz–2,480 MHz ■ Operating environment: 5 °C – 35 °C, 20 % – 80 % RH (Relative Humidity) ■ Dimensions: Approx. height 161 mm × width 47 mm × depth 39 mm ■...
13. General Information User record 13.3 User record For your future reference Date of purchase Serial number (found on the rear of the unit) Dealer’s name and address Dealer’s telephone number Attach your sales receipt here.
14. Index C Caller ID: 28 14. Index Calling back: 29 14.1 Index Storing: 32 Caller ID list: 29, 53, 75 # #01 Date and time: 19 Canceling a cordless handset: 58 #02 Your logo: 20 Character entry #03 Your fax number: 21 Base unit: 20 #04 Sending report: 34, 52 Cordless handset: 24...
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14. Index Overseas mode: 53 Broadcast: 37 Manually: 34 P Pager call: 50 Sending report: 34, 52 Phonebook Storing Base unit: 26 Broadcast: 37 Cordless handset: 24 Phonebook: 24, 26 Polling: 42 T Transferring calls: 60 Power failure: 70 Print contrast: 54 V Voice select: 23 Programming Volume...
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Copyright: L This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.